CHRISTOPHER DAVIES

Location Blackburn Notice Period 1 week

PROFILE

A highly motivated person with a genuine interest in people. Christopher is loyal, dedicated and will give 100% to any task he is assigned to. Christopher is a quick learner who uses innovation and initiative to problem solve. He has exceptional people skills which have been developed by a background in management and customer service, dealing with staff members, internal partners and customers. He has returned to the UK after nine and half years of living in New Zealand and he is seeking a role that will be both challenging and rewarding with clear aims and objectives.

EDUCATION/TRAINING QUALIFICATIONS

Nelson & Marlborough Institute of Technology (Ardmore Flying School)Diploma in Aviation Science

Edgehill College of Further EducationPost Graduate Certificate in Education - Secondary Mathematics

The University of Liverpool BEng (Hons) Aerospace Engineering (2:2)

Clitheroe Royal Grammar School 4 A Levels

Pleckgate High School 9 GCSEs Grades A* - B

CAREER HISTORY

Feb 2015 – Sep 2016AIR NEW ZEALAND LTD, AucklandCredit Consultant

Full responsibility for Cargo Fees trade ledger together with a UATP charge card ledger in the Group Shared Services division of New Zealand’s national carrier

Account application processing from initial credit assessment to correct billing set-up and management needs from companies around the Pacific Rim

Offering credit and payment terms as set out by the company credit policy over a multi-currency ledger

Ongoing review of exposure levels, pro-actively responding to the customer and business needs End to end query resolution together with dunning action both over the phone and via email Reviewing Charter Contracts to ensure that method of payment is secure an unambiguous and

revenue risk is minimised Undertaking revenue risk assessment on ticket sales on entering the Argentinian market in 2015 Designing and implementing a Query Resolution System auto-workflow using the ServiceNow

software to ensure coordination between the Revenue Risk Team and other Business Units Providing training and system knowledge documentation using Promapp to the team and wider

company Improving company reporting and accessibility by utilising SharePoint

Key Achievements:

Started with a ledger of 62% aged debt (over 90 days) reduced this to only 3% over 30 days during employment.

Worked with internal and external stakeholders to simplify billings process. Developed a system for queries to be distributed and resolved efficiently

Reason for leaving: Relocation back to the UK

Mar 2013 – Jan 2015KONICA MINOLTA BUSINESS SOLUTIONS LTD, AucklandCredit Controller

Responsibility for a $3m per month trade ledger ranging from large multinationals to sole traders Credit assessment checking using both Veda Advantage and Dunn & Bradstreet to give trade level

recommendations to the business Account maintenance and continued review of credit levels versus sales Cash collection on delinquent accounts including dunning letters, account holds and legal collection Close liaison with sales team and our financing partner company to ensure needs are being met Weekly ATB position and cash flow reporting with both Credit Manager and Financial Controller

Reason for leaving: Career development

Dec 2012 – Mar 2013STATISTICS NEW ZEALAND LTD, AucklandCensus Co-ordinator (Temporary)

Direct hiring of Collection Officers for the local area Coordinating training on written and web based material Deployment and moderation of staff during the collection period Collation and sign off of data packs upon completion of the census

Oct 2011 – Nov 2012TOURNAMENT PARKING LTD, AucklandInitially employed as Field Manager promoted to Assistant Accountant in Aug 2012.

Full AR and AP for the company. Bank Reconciliation, Credit Control and Weekly Payroll Revenue and debt position reporting across 36 individual carparks with varying management needs Helping coordinate asset sell-off and capital movement into the parent company On-site coordination of 36 individual carparks Direct relationship engagement with varying stakeholders from site landlords to contractors to

customers Over 100 direct reporting staff. Both full-time and temps with 24-hour roster needs Security implementation with number plate recognition software installed into 5 directly owed carparks Digital pricing board installation to enable immediate demand responsive pricing

Reason for leaving: Redundancy

Jan 2009 – Oct 2011AUCKLAND TRANSPORT (AUCKLAND CITY COUNCIL) AucklandParking & Training Officer

Responsible for implementation and adherence to the both local and central government legislation with respect to parking within the entire Auckland district

Training both fresh recruits and serving warranted officers in a class-room and on job capacity

Implementing a Conflict Awareness Course that was run both internally and on-sold to other CCO’s and Council departments

Reason for leaving: Headhunted by previous manager for role at Tournament Parking

Sep 2008 – Jan 2009MENZIES AVIATION NZ LTD, AucklandRamp LoaderNight work whilst studying full time

Ground handling of international flights Coordinating cargo and passenger luggage Arrival and departure gate set-up including programming of electronic visual docking systems and

hand marshalling as required

Jul 2007 – Feb 2008TR CORPORATION NZ LTD, AucklandCredit Manager

Implementing a new best practice throughout the NZ business in terms of invoicing and statement policy and internal information management

Full coordination of two child company sales and rentals ledgers together with supervision of a team of 5 credit controllers at varying offices and their related personnel issues

Cash collection and dunning process standardised with DSO reduced from 92 days to 37 days

Reason for leaving: To study a full time Aviation course

Nov 2004 – Feb 2007SIMON JERSEY LTDInitially employed as Senior Credit Controller, promoted to Credit Manager in 2006.

Supervising a team of 10 Credit Controllers whilst maintaining control of previously held ledgers. Close coordination with both the FC and MD on departmental targets, company cash flow

requirements and weekly debt status reporting Conducting visits with major customers to both reconcile account position and gain payment as well

as providing clear point of contact for customer retention. With Hertz senior management specifically commenting that his work with them was the reason their procurement team chose to renew a 3 year contract

Responsible for 2500 live accounts. Credit history checking and set up of correct billing structure on new accounts

Coordinating with legal collection company, and reporting of ledger status to the Credit Manager on a weekly basis

Providing training and guidance as needed for other Credit Controllers

Reason for leaving: Relocation to New Zealand

Jul 2004 – Nov 2004HARRIS WALKER FINANCIAL RECRUITMENTAccounts (Temporary)

Rapid learning of new AR, AP systems Proof of debt enquires and credit control

Apr 2003 – Jul 2003SELECT EDUCATION

Teaching Assistant

One to one and one to many support both classroom based and special educational needs areas Exam invigilation and marking

Aug 2002 – Mar 2003BRIGHTHOUSE LTDAccounts Representative

Customer credit level assessments together with management of account repayments Setting up and redrawing of Hire Purchase Agreements Personal customer debt collection visits together with local court and external agency escalations as

needed

IT SKILLS

MS Office SAP AS400 Peoplesoft Various Bespoke Advanced Excel (vlookups,

pivot tables, macros)

INTERESTS

Aviation Jogging Cycling Current Affairs