Christmas Acquisition Btls Final Jbc

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FAQs & Ts&Cs for Digicel Share a Smile this Christmas Phone Promotion 2012

1. What is the Christmas promotion handset and 4G device sale? The Christmas Promotion handset and 4G device sale offers GSM and 4G

customers the opportunity to purchase any of the selected handsets or 4G

devices throughout the promotional period at a discounted price. With each

GSM handset purchase the customer will receive $1500 bonus credit to be

added to their account.

2. What is the promotion period? The promotion will begin on Friday November 16th at 12:00:00AM and ends

Thursday December 27th

at 11:59:59PM

3. Who can participate in promotion?

All new and existing Digicel Postpaid and Prepaid customers (4G and GSM) whopurchase any of the select handsets or 4G devices from an authorized Digicel

dealer during the promotional period are eligible to receive the promotional

offering.

4. How does the promotion work? With the purchase of select handsets, customers will receive $1500 free credit.

With the purchase of any 4G compatible device on sale (handset or dongle),customers will receive one month free data service (1GB data bundle).

Customers who had a data plan within 3 months of the start of the promotionwill not be eligible for the free data service offer.


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Customers must register their accounts to be eligible for the free credit.On purchasing the handset, customers are to call 127 immediately to

register for the free credit.

$300 credit will be added to the customers account within one hour ofthe customers registration.

The remaining $1,200 credit will be staggered and the customer will get$200 credit added to their account over the next six (6) months.

For Prepaid customers the credit will be added to their credit balance andcan only be used to make on-net calls, i.e. local Digicel to Digicel calls.

Prepaid customers can check the balance of their free credit by sending

*120*11#.

Bonus credit expires at the end of each month if not completely used. For Postpaid customers the credit will be an adjustment to their bills.


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5. What phones will be on sale in the Christmas promotion?GSM- Prepaid/Postpaid

Table 1

Manufacturer Model Prepaid Cost Postpaid Cost Gift

2G

Samsung E1205 $2,350 $1,880

$1500 credit

Nokia N100 $3,250 $2,600

Nokia C1-01 or N111 $5,550 $4,440

Nokia C2-02 $6,950 $5,560

Samsung E2220 $6,450 $5,160

4G

Cellacom T701 $5,450 $4,360

$1500 credit and 1

month free data plan

Nokia Asha 300 $8,950 $7,160

Nokia Asha 302 $9,950 $7,960

Alcatel OT-903 $6,950 $5,560

Huawei MediaPad Lite $19,950 $15,960

Samsung B5510 or B5530 $15,950 $12,760

Samsung S5360 $12,950 $10,360

Samsung I9300 $61,950 $49,560

BlackBerry 9320 $26,950 $21,560

Nokia Lumia 610 $19,950 $15,960

$1500 credit, 1 month

free data plan andBluetooth headset

Nokia Asha 311 (new) $10,950 $8,760

BlackBerry 9860 $47,950 $38,360


free data plan and

mini travel speaker

BlackBerry 9360 $32,950 $26,360


free data plan and

mini travel speaker

Huawei E303 (Dongle) $3,150 $2,520 1 month free data

NB. All prices are subject to 25% GCT


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New Postpaid customer

With the activation of a new postpaid account, customers will receive a further50% discount on select phones seen in Table 2.

Customers will also get one month free 4G data plan (1GB data bundle) with all4G compatible device.

New activations must be on a select 1000 plan or higher. Customers will be required to remain on contract for at least 24 months.

Table 2

Manufacturer ModelWith New Postpaid

Activation Gift

Nokia C2-02 $3,975 $1500 credit

Samsung S5830 $10,975$1500 credit and 1


BlackBerry 9810 $31,475


free data plan and mini

travel speaker

NB. All prices are subject to 25% GCT

6. How will the credit be applied? Customers will receive a total of $1500 in call credit. $300 credit will be added

immediately to the customers account once they place a SIM card in the newly

purchased phone and dials 127. Once the call is completed the bonus credit of

$300 will be automatically added to the account.

$200 credit will be added to the account for the next six months totaling the$1500 gift. Bonus credit will be added every 30 days until the 6 months is

completed.

Prepaid customers can check their balance by dialing *120*11# send. Bonus will be added to the available credit for each postpaid account.

7. How can the bonus credit be used for prepaid accounts?


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Bonus credit added to prepaid accounts can only be used to call local Digicelnumbers.

Prepaid customers can check their balance by dialing *120*11# send

Each allotment of credit expires every 30 days. There is no rollover of credit toeach month that the $200 is added.

8. What is needed to become a Digi-Select customer? Minimum deposit Completed application form Valid ID (Drivers License, Passport, National ID) Two (2) utility bills (to show proof of address, one of which can be a Digicel bill) TRN

9. What are the Postpaid Plans that are available? The Postpaid packages are as follow.

Plan Monthly Subscription Regular Plan Select Plan Deposit

Select 1000 $1,000.00 $2,500.00

Select 2000 $2,000.00 $4,000.00

Select 3000 $3,000.00 $5,500.00

Select 5500 $5,500.00 $10,000.00

10. Is the customer eligible for the postpaid offers if he/she is a prepaid customer? Existing prepaid customers are eligible for the promotion in one of 2 ways:


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Signing up for new Digicel postpaid service offered in the promotion andgetting a new number.

Converting from prepaid to postpaid during the promotional period.

11.Can Loyalty Points be used with the discounted prices upon purchasing a handset? Yes Loyalty Points can be used to purchase the discounted handsets.

12.Are existing postpaid customers eligible for the Christmas promotion? Yes. All new and existing postpaid customers can benefit from the discounted prices

on select handsets.


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TERMS AND CONDITIONS APPLICABLE TO THE DIGICEL CHRISTMAS SHARE A SMILE PHONE

PROMOTION 2012

1. The Digicel Christmas Share a Smile Phone Promotion is available to all new and existingDigicel prepaid and postpaid customers (Customers).

2. The promotion begins on Friday November 16th 2012 and will continue until Thursday December27th 2012, or while stocks last or until such other date that Digicel will determine, the

Promotion Period.

3. During the Promotion Period, customers shall receive a discount on select handsets.4. During the Promotion Period customers who purchase any 4G compatible device on sale shall

receive one (1) months free 1GB data plan service.

5. To be eligible for the free data service, customers must be new 4G customers or customers whoare not currently on a Data Plan and have not had an active Data Plan within the last three (3)

months.

6. During the Promotion Period, all customers that purchase any handset at a Digicel dealer storewill be entitled to $1500 free credit. The handsets below will be discounted as follow:

Network Manufacturer Model

Promotional

Prepaid Price

Promotional

Postpaid Price Free Offer

2G Samsung E1205 $2,350 $1,880 $1500 promo credit

2G Nokia N100 $3,250 $2,600 $1500 promo credit

2G Nokia C1-01 or N111 $5,550 $4,440 $1500 promo credit

2G Nokia C2-02 $6,950 $5,560 $1500 promo credit

2G Samsung E2220 $6,450 $5,160 $1500 promo credit

4G Cellacom C701 $5,450 $4,360$1500 promo credit,

1 month free data

4G Nokia Asha 300 $8,950 $7,160$1500 promo credit,

1 month free data

4G Nokia Asha 302 $9,950 $7,960 $1500 promo credit,1 month free data

4G Nokia Lumia 610 $19,950 $15,960

$1500 promo credit,

1 month free data,

Bluetooth Headset

4G NokiaAsha 311

(new)$10,950 $8,760

$1500 promo credit,

1 month free data,

Bluetooth Headset

4G Alcatel OT-903 $6,950 $5,560$1500 promo credit,

1 month free data

4G HuaweiMediaPad 7

Lite

$19,950 $15,960$1500 promo credit

1 month free data

4G SamsungB5510 or

B5530$15,950 $12,760

$1500 promo credit

1 month free data

4G Samsung S5360 $12,950 $10,360$1500 promo credit

1 month free data

4G Samsung I9300 $61,950 $49,560$1500 promo credit,

1 month free data

4G BlackBerry 9320 $26,950 $21,560 $1500 promo credit


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Network Manufacturer ModelPromotional

Prepaid Price

Promotional

Postpaid PriceFree Offer

1 month free data

4G BlackBerry 9860 $47,950 $38,360

$1500 promo credit

1 month free data

mini travel speaker

4G BlackBerry 9360 $32,950 $26,360

$1500 promo credit

1 month free data

mini travel speaker

4G Huawei E303 (Dongle) $3,150 $2,520 1 month free data

7. The free credit will be applied as follows:a. Customers must register their accounts to be eligible for the free credit. On purchasing

the handset customers are to call 127 immediately to register for the free credit.

b. $300 credit will be added to the customers account within one hour of the customersregistration.

c. The remaining $1,200 credit will be staggered and the customer will get $200 creditadded to their account over the next six (6) months.

d. For prepaid customers, the credit will be added to their credit balance and can only beused to make on-net calls, i.e. local Digicel to Digicel calls. Prepaid customers can check

the balance of their free credit by sending *120*11#. Prepaid customers must keep their

account active by topping up each month otherwise the free credit will expire. The free

credit will expire at the end of each month if not completely used.

e. For postpaid customers, the credit will be an adjustment to their bills.8. Existing postpaid customers and new postpaid customers with the activation of any Select 1000

and above postpaid plan are eligible to receive a 50% discount off the prepaid prices on the

following phones during the Promotion Period. The handsets will be available as follow :

Manufacturer Model With New PostpaidActivation

Free Offer

Nokia C2-02 $3,975 $1500 credit

Samsung S5830 $10,975$1500 credit and 1


BlackBerry 9810 $31,475


free data plan and

mini travel speaker

9. All prices set out herein are subject to GCT.10. During the Promotion Period each customer can purchase a maximum of two (2) handsets or 4G

compatible devices.

11. The discounted handset prices are on offer to new postpaid Customer activations who sign aminimum 24 months service contract.

12. Customers can purchase handsets during the Promotion Period at Digicel dealer stores, subjectto stock availability.


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13. Existing prepaid customers can benefit from the promotion if they convert to the postpaidservice.

14. Customers who sign up will be bound by the Digicel Select terms and conditions and shall berequired to pay the applicable service plan deposit associated with the Digicel Select Plan

chosen by the customer.

15. Applicable Service Plan Deposits are as follows:Plan

Monthly Subscription

Regular Plan Select Plan Deposit

Select 1000 $1,000.00 $2,500.00

Select 2000 $2,000.00 $4,000.00

Select 3000 $3,000.00 $5,500.00

Select 5500 $5,500.00 $10,000.00

16. If the customer terminates the contract before the end of the minimum contract period thecustomer will be liable to pay Digicel the pro-rated value of the handset calculated at the time of

termination. For example A customer signs up for 24 months and the current cost of the phone

is $17,180 + GCT, if the contract is broken in the 20th month of the contract then the cost the

customer will pay will be calculated as follows: $17,180/24= $715.83, $715.83 x 4 months =

$2,863.33

17. New data customers receive a 1 month, 1 GB free data plan on all 4G Mobile phone purchasesoffered. Customers will be required to provide the dealer with their mobile number to be

associated with the handset purchased, identified by the IMEI and the code they receive will be

used by the Dealer to complete the transaction to provide the free 4G data service.18. For existing Customers the 4G data service will be added to the existing mobile number that is

already in use, providing the customer has not activated a plan since August 16, 2012.

19. For new Digicel customers, the plan will be activated on the newly purchased mobile number.20. Customers will not be able to transfer the 4G data service.21. Minors are eligible for this Competition but must be accompanied by a parent or guardian when

coming to purchase a handset.

22. Digicel hereby specifically reserves the right to terminate, cancel, suspend and/or modify thePromotion if any fraud, virus or other technical problem corrupts the administration, security,

safety or proper play of the Promotion, as determined by Digicel in its sole discretion. In such

event, Digicel hereby specifically reserve the right (but not the obligation) to award some other

prize hereunder (as determined by Digicel in its sole discretion) by means of a random drawing

from among the eligible entries received up until the time of the impairment.

23. Customers remain bound by the Digicel Select or Digicel Flex terms and conditions.24. The general Terms and Conditions governing the relationship between Digicel and the Digicel 4G

Broadband Subscriber are set out in Digicel Broadband Consumer WiMAX Terms and Conditions

and are additional to the terms and conditions hereof

25. Digicel reserves the right to at any time vary the terms of the Promotion, to amend its Terms andConditions, or to withdraw the Promotion. In any of these events notice will be given via media


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advertisements or messages to subscribers and will be effective immediately or as of the date

referred to in such notifications.

Christmas Acquisition Btls Final Jbc

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