Objective: To obtain permanent employment as an SS/IT Project Manager or a Senior Business Analyst and grow with your company. To manage the projects that make your company grow and stay ahead of the curve. To run and manage the daily functions of new and old projects, company and staff. To find, analyze, and solve any problems that may come up and improve the company’s well-being as a whole.

Summary of Skills:

PMI PMP CertifiedCSQE CertifiedBusiness AnalysisProcess ImprovementDiscoveryRequirements GatheringRisk ManagementA+ Certified DCSE CertifiedProject ManagementUser Authentication Testing, Instruction, Use Case, Teaching, and Training

Managing, maintaining, and troubleshooting of desktop and laptop PCs (Hardware and software)Operating Systems- Windows (9x – Windows 10) Mac OS, Linux, Windows Server 2003/2008/2012L3/L4 Resolution SpecialistNetworkingXPP, XLST, XLS, XML, SGMLNetwork SecurityData Transport/DLL instructionSetup, managing and maintaining networksWireless Certified TechnicianJava, JavaScript, C#SQL, Html, CSS, XHtml, Data Base design, PHP

Experience:

August 2014 - Present Fresenius Medical Care, NA GMO/GMQ

Ogden, UT

Software Services Business Analyst - North America

Work closely with customers (both end users and decision makers), IT infrastructure personnel, Developers, Department Directors, and Project Manager to gather and formalize system requirements. Analyze and improve business processes and system capabilities to ensure that requirements are as complete and accurate as possible. Focused on enterprise level application implementation and continual update cycles. Systems expert, across GMO/GMQ, in overall system functionality and design for designated applications. Work with various stakeholders to understand, gather, and elicit business requirements. Process Modeling.Work with decision makers to understand, gather, and elicit upper level requirements.Work with decision makers to verify requirements provided by stakeholders at the lower levels.Confers with stakeholders to provide technical advice and resolve problems.Production Validation, SDLC, User Authentication Testing and Development, Risk Assessment and Prevention

December 2011 - 2014 Booz Allen Hamilton Clearfield, UTSoftware Requirements Engineer/Administrative Professional/SGML Specialist/Associate Analyst II

Description of Work Performed and Skills Used:Technical Writing of Technical Orders for DoD using SGML, XML, XLST, XPP, Java, JQuery and Adobe.Support the customer Program Manager during program reviews, inspections, conferences, and other program evaluations or milestone events. Interpret, organize, execute, and coordinate customer assignments. Comply with policies and procedures as described in customer and corporate manuals and directives as they pertain to contractual activities. Perform tasks that include, but are not limited to, generating programmatic documentation, developing plans for efficiently completing the project, and updating and reviewing project financial data. Develop, review, and coordinate customer studies and analyses as required to support customer requirements. Develop, review, coordinate, and deliver customer and corporate documentation in support of contractual requirements. Travel as required to support customer activities. Technical Writing. Skills used: SGML, HTML, CSS, XML, XLST, Java, JavaScript, PHP, and JQuery. Spreadsheets, presentations, and documentation using MS Excel, MS Powerpoint, and MS Word.

Name: Christopher Paul HarperAddress: 261 North 360 WestCity: Ogden, Utah Zip Code: 84404 E-mail: chris.p.harper@fmc-na.comPhone: (801) 529-6879

Education:

January, 2010 – Dec. 2013 Weber State University Ogden, UT

Bachelor of Science (BS) Goddard School of Business Accredited by AACSB Business Administration Information Systems Technology 3.15 GPA

1999 - 2001 Certified Careers Institute Clearfield, UT

Associate in the Occupational Studies of Computer Science (Course of Study) Top of my class with a 3.9 GPA DOS, Basic, Cobalt, Visual Basic, C+, A+, C++, Java, MS Windows, Unix, Linux, PHP, HTML Windows: MS Office (all), 9x, 98, NT, 2000 (in school)

Selected Accomplishments and Certifications:

PMI PMP (Project Management Professional) CertificationASQ CSQE (Computer Systems Quality Engineer) CertificationA+ certifiedDCSE certified Working knowledge and experience using ISO 9001 standards and moreLean Six SigmaDTT trainer

Attended:2013 - Berkshire Hathaway Investors Meeting as part of Weber State University’s “Wildcat Investors Club”2013 - Chicago Board of Trade, met partners of Deloitte’s Chicago office, toured Chicago Booth School of BusinessBuilt and maintained an intranet for Dell and its employees of the Wasatch Front Server management using Terminal in a Linux/Ubuntu environment with MS terminals Laboratory Technician/AdministratorDell Dispatcher team lead/Point of Contact for Dell to Teleperformance U.S.ABuilding and Maintaining reports for statistics using MS Office in all areasRecruited, trained, and motivated staff. Built and maintained network in an ever changing environment of computer technicians, programmers and networking engineersManaged daily operations of business through improved management techniques, with attention to detail, inventory control, developing and maintaining relationships with corporate and company contactsHave overseen all aspects of business operations including budgeting, cost control, payroll, accounting functions, and set/managed sales projections and growth projectionsFostered a team atmosphere through improved training, communication, motivation, and ensured clear direction and employee preparednessWorking knowledge of CITRIX applications and managementMS Project, Visio