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![Page 1: Chris Hurst Town Team Programme Manager Association of Town & City Management 03.04.13 Business Resilience & the Town Team Programe.](https://reader036.fdocuments.in/reader036/viewer/2022081519/56649e535503460f94b4928d/html5/thumbnails/1.jpg)
Chris HurstTown Team Programme ManagerAssociation of Town & City Management
03.04.13
Business Resilience & the Town Team Programe
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The Town Team Programme
Defining Resilience
Future Models for Town Centre Resilience
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Defining Resilience
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The Triple Bottom Line
Environmental
Social
Economic
Resilience & Sustainability
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St Martin's Church 1970
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St Martin's Church 2010
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Resilience to Change
Resilience is being capable of absorbing change & rebounding from it
People keep businesses in business
• Consumers desires and business performance are intertwined
People need great places, and great places need people
• Town centres are organic and change with peoples' perceptions
Business resilience = Place resilience
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•Driven by Value•Able to compare prices, hunt for bargains. Also want 'added value' of a visit to town
Getting OlderFocus on good service in nice, safe, local places
Want ExperiencesLeisure is important. Want unique retail, cultural, social experiences
Use TechnologyUse it for information, shopping, socialising, deal hunting
Expect ChoiceLive and shop on own terms, and business needs to respond to that thirst for diversity
Changing Consumer Trends
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'Alive After Five' & the Evening Economy(Kingston, Margate)
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Adding Value to Retail
(Stockport Teenage Market)
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Adding Value to Retail
(Stockport Teenage Market)
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Looking Beyond Retail
(Altrincham Arts Festival & Film Club)
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Looking Beyond Retail
(Poole Film & Market Day)
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The Digital High Street
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The Digital High Street
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Engaging with People
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The Town Team Programme
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Product of the Portas Review (2011)
- Engand only
27 Portas Pilots
- £100k Government funding
- Testing recommendations of review
- Sharing knowledge & best practice
330+ Town Teams
- £10k Government funding
- Generally informal partnerships
What are they?
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- Markets
- Pop-up spaces
- Entrepreneur incubation
- Public realm development & enhancement
- Business grants & loan funds
- Volunteering
- Art installations & culture-led events
- Digital High Street
- Skills, training & mentoring
- Place Branding (marketing & promotion)
- Asset management (community right to buy)
- Increasing perceptions of safety
- Environmental sustainability
- Place Managers (coordinators; ambassadors)
- Strategic planning
- Youth engagement & employment
What are they working on?
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new energy to town centres
Trying new delivery methods
grass-root development
socio-cultural and community development
formed partnerships focused on local issues
taking 'ownership' of their local places
using community knowledge in decision-making
Impact of Town Teams
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MRBIG Market TeamDistrict Council
Town Team
Apprentice
Local business
Market trader
All are local residents
NABMA 'Best Social Enterprise Market'
2014 Award
Town Council
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Future Models for Town Centre Resilience
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The Triple Bottom Line in Town Centres
Community
Public Sector
Business
Strong Centres
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BusinessNeeds
Local Authority
Community & Social Interests
Town Centre Managers
Portas Pilots
Town Teams
BIDs
CSR
The Role of Town Teams
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Putting this in Place
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Thank you
Chris Hurst
Town Team Programme ManagerAssocaition of Town & City Managment
@ATCMUK
@TownTeams
07584 660 189
Chris.Hurst@ atcm.org