Chris Cullis

SYSTEMS AND ENGINEERING TECHNOLOGY

Delivering Resilience, RUSI Resilience Seminar

13 – 14 November 2014

Delivering resilience: a joint approach

© Frazer-Nash Consultancy Ltd 2014. All rights reserved. Confidential and proprietary document. SYSTEMS AND ENGINEERING TECHNOLOGY

Why?Brings crosscutting, innovative research to meet practical need

What?A systems approach that help leaders make hard decisions about their resilience

What does it mean to you?

‘The big hairy problem’: what is resilience?

The ability of an enterprise to withstand adverse circumstances and continue to deliver, whether those circumstances areforseen or unforeseen.

� Bounce-forwards

� Threats and opportunities

� Solutions are bespoke and tend to be

long-term

� The combination of several or many

technology-level strands


� Some of it can be measured

“If you can’t measure it, you can’t manage it”Peter Drucker*

*Peter Drucker was a management consultant, educator, and

author. A leader in the development of management

education, he has been described as "the founder of

modern management".

Infrastructure: resilience needs and interdependencies

PeopleLeadership

Culture Right people

Right skills/capabilities

ProcessesRisk management

SafetySecurity

Information systems

Clear strategy


Right skills/capabilitiesTraining

Information flows

TechnologyAnticipate

AdaptLegislate

Invest

Information systemsBusiness continuity

IntegrateAnticipate

Environmental and ecological

Political

Infrastructure resilience: the problem

� Largely old, legacy technology

� Expensive to change

� Evolution of technology

� Political drivers and tensions

� Business need and tensions


� Resilience – there are some tangible elements, but the whole, is intangible

So, how can you convince a Board to invest?

Delivering resilience: our approach

Risk-based

High level approach

Contact across the organisation

Hierarchical decomposition

‘Deep dives’ as required

Dependency tree analysis

Mature consideration of outputs

RESILIENCE HIERARCHY / INFLUENCE DIAGRAM

Build top-down, Consider essential elements and challenges at each stage:

Keep in mind:

- Essential requirements

- Threats

- Vulnerabilities

- Impacts

- Options

FUNCTIONAL LAYER

RESILIENCE

INDICATOR

1b. Maintain

compliance

with regs

1b. Maintain

competitiveness

1b. Support from

investors and

shareholders

1b. Appropriate and

effective Incident /

Disaster preparedness

and recovery


Mature consideration of outputs

� What is it now?

� What should it be?

� What are the gaps?

� Where is it best to invest?

� Where can you save?

UNDERLYING STRENGTH -

RESOURCES AND ASSETS

Maintain

compliance

Effective

recovery from

regulatory

breaches

Appropriate

technical and

marketing

strategy

Realistic and

sound

business plan

Organisation

can deliver

Currently

competitive

and profitable

Efficient Innovative

Sound change

management

Appropriate

recognition of

need

Clarity of

options

Appropriate

choice

Effective

management

Systems

in place

Forward

looking

PeopleProcesses Infrastructure

Further

actionProtect Protect

The Clifton Suspension Bridge, Bristol


Perimeta hierarchical performance model of the Clifton Suspension

Bridge: providing a safe crossing service. Preserving its heritage.

Overallperformance

Safe crossingiconic statusHeritage and iconic status

capacityLoad

capacity Serviceability Governance Management


Resiliency

Sense of awareness resourcefulness

Overwhelming resourcefulness

Methodology to analyse and measure

performance and resiliency

visionClarity and

vision

Delivering resilience: what next?


What after that?


Delivering resilience: final thoughts

� Resilience is about coalescing a range of disparate functions to deliver an effect – it’s complex

� We have built a sound theory that decomposes the problem, have

demonstrated it and are evolving it further


� We can help leaders at all levels make hard decisions to improve the

resilience of their operation

What does that mean for you?

Professor Colin Taylor

E: [email protected]

www.bris.ac.uk/cabot


Chris Cullis, Security and Resilience Business Manager

E: [email protected]

www.bris.ac.uk/cabot

www.fnc.co.uk

Chris Cullis

Presentations & Public Speaking

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