CHOOSING ITOUTSOURCINGCOMPANY:

9 FACTORS TO CONSIDERSkelia© 2015

Skelia© 2015

Now, it is not enough to bring cost efficien-cy, streamlined operations and perfor-mance excellence. Businesses look for a stratgic partner with the relevant exper-tise to complement their strengths and shore up their weaknesses. A strong part-nership is vitally important to achieving success, but the positive results, possible with outsourcing, become unreachable if companies fail to find the right outsourc-ing provider.

CHOOSING AN IT OUTSOURC-ING FIRM IS A CHALLENGING TASK ESPECIALLY WITH SUCH A VARIETY OF CHOICE. BUT CON-SIDERING THE FOLLOWING FACTORS CAN HELP YOU MAKE THE RIGHT DECISION.

01 QUALITY OFOUTSOURCINGSERVICES

Analyze IT outsourcing provid-er’s talent pool and skill potential using certifications, CVs, and personal interviews with candi-dates. Consider the availability of labor supply on the local market.

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02 COSTS&PRICETRANSPARENCY

Facing the realistic probability to get lost in a vast variety of pro-viders and prices, it is important to search the market in advance so that you could outline the best offers. Afterwards, ensure that service quality, price model transparency and price itself are well-balanced.

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03 ADVANTAGEOUSLOCATION

Make a research to find out an advantageous location with untapped market potential, cultural proximity, convenient airline connections and much more.

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04 CULTURALCOMPATIBILITY

Take a holistic view and access the cultural compatibility as early as possible. This will give you a chance to harness its potential and mitigate the risks of poten-tial culture clash in the future.

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05 CUSTOMERS’FEEDBACK

Ask for feedback or reviews from the customers the com-pany has worked with. Be con-fident that you invest into the best possible business partner that has delivered proven IT services to others.

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06 PARTNERSHIPMINDSET

Discover the readiness of the outsourcing provider to work closely with you on your strate-gic business goals contributing to your success.

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07 TECHNOLOGY &INFRASTRUCTURE

Ensure that your outsourcing partner uses cutting-edge tech-nology and sufficient infrastruc-ture to handle the project.

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08 MANAGEMENTMATURITY

Get acquainted with the man-agement team. Its team mem-bers should have an extensive technology background and vast managerial experience that help to build a smooth long-term col-laboration.

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09 COMMUNICATION

Evaluate language skills and communication processes of the outsourcing provider be-cause effective and clear com-munication provides a strong backbone for successful work coordination.

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Skelia© 2015

CONTACTS

Skelia Global HQ

20 rue de l’industrieL-8399 WindhofGrand Duchy of LuxembourgRC: B 133392VAT : LU22301469Phone: +352 20 20 21 40

Skelia USA HQ

3505 El Camino RealPalo Alto CA 94306Phone: +1-415-4292084

Regional office in Krakow

Skelia Poland LtdUl. Prądnicka 430-002 KrakówPolandPhone: +48 123 766 542