Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization...

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The Power of Values Why Emotional Optimization has the Highest ROI André Morys © André Morys @morys

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Chinwag Psych London 2014 @Chinwag psychmatters.co Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

Transcript of Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization...

Page 1: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

The Power of ValuesWhy Emotional Optimization has the Highest ROI !!!!!!!!!!!!!!!André Morys

© André Morys @morys

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Cow

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Eye

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Nose

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where would you buy?

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where would you buy?

why?

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© Andre Morys, Web Arts AG www.web-arts.com13© André Morys @morys

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© Andre Morys, Web Arts AG© Andre Morys, Web Arts AG www.web-arts.com14© André Morys @morys

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© Andre Morys, Web Arts AG© Andre Morys, Web Arts AG www.web-arts.com14© André Morys @morys

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© Andre Morys, Web Arts AG© Andre Morys, Web Arts AG www.web-arts.com15 Source: Michael Summers© André Morys @morys

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© Andre Morys, Web Arts AG www.web-arts.comFRANKFURT - HAMBURG - MÜNCHEN

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© Andre Morys, Web Arts AG www.web-arts.comFRANKFURT - HAMBURG - MÜNCHEN

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© Andre Morys, Web Arts AG www.web-arts.comFRANKFURT - HAMBURG - MÜNCHEN

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© Andre Morys, Web Arts AG www.web-arts.com19© André Morys @morys

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© Andre Morys, Web Arts AG www.web-arts.com19© André Morys @morys

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© Andre Morys, Web Arts AG www.web-arts.com19© André Morys @morys

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© Andre Morys, Web Arts AG www.web-arts.com22

Nucleus accumbens

! 2009 A1-med - Confidential

Ergebnisrapport

17

Süwag

Süwag A Süwag B

Sämtliche darstellbaren Komponenten des limbischen System zeigen in der ERAA eine signifikant höhere

Aktivierung mit Süwag B als mit Süwag A.

• Amygdala

Bei drei Probanden war die Erregung signifikant höher für Süwag B.

• Anterior cingulate gyrus

Bei zwei Probanden war die Erregung signifikant höher für Süwag B.

© André Morys @morys

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© Andre Morys, Web Arts AG www.web-arts.com23

zappos.com - no activity

! 2009 A1-med - Confidential

Ergebnisrapport

17

Süwag

Süwag A Süwag B

Sämtliche darstellbaren Komponenten des limbischen System zeigen in der ERAA eine signifikant höhere

Aktivierung mit Süwag B als mit Süwag A.

• Amygdala

Bei drei Probanden war die Erregung signifikant höher für Süwag B.

• Anterior cingulate gyrus

Bei zwei Probanden war die Erregung signifikant höher für Süwag B.

© André Morys @morys

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© Andre Morys, Web Arts AG www.web-arts.com24

shoeguru.ca - peak

! 2009 A1-med - Confidential

Ergebnisrapport

17

Süwag

Süwag A Süwag B

Sämtliche darstellbaren Komponenten des limbischen System zeigen in der ERAA eine signifikant höhere

Aktivierung mit Süwag B als mit Süwag A.

• Amygdala

Bei drei Probanden war die Erregung signifikant höher für Süwag B.

• Anterior cingulate gyrus

Bei zwei Probanden war die Erregung signifikant höher für Süwag B.

© André Morys @morys

Page 28: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

© Andre Morys, Web Arts AG www.web-arts.com

simple authentic focussed

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Landingpage Ausgangsvariante (Status Quo)

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1 2

3

4

6

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Analysis Status-Quo

Motivators

Demotivators

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Conversion Design

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© Andre Morys, Web Arts AG www.web-arts.com29© André Morys @morys

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© Andre Morys, Web Arts AG www.web-arts.com29© André Morys @morys

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© Andre Morys, Web Arts AG www.web-arts.com29© André Morys @morys

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© Andre Morys, Web Arts AG www.web-arts.com29© André Morys @morys

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© André Morys @morys

Style Elite Quality

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© André Morys @morys

Style Elite Quality

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© André Morys @morys

Style Elite Quality

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© André Morys @morys

Style Elite Quality

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© André Morys @morys

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© André Morys @morys

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Page 44: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

0 DifferenciateQuality StyleOptimized

DURATION: 8 WEEKS, N= 3.400 CONVERSIONS SIGNIFICANCE: 99.9 %

Page 45: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

0,00

15,00

30,00

45,00

60,00

Uplift CR (Sales)

55,0%

24,4%19,7%17,1%

0,0%

0 DifferenciateQuality StyleOptimized

DURATION: 8 WEEKS, N= 3.400 CONVERSIONS SIGNIFICANCE: 99.9 %

Page 46: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

People don‘t remember what you said, they don‘t remember what you did but

they never forget how you made them feel.

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© Andre Morys, Web Arts AG www.web-arts.comFRANKFURT - HAMBURG - MÜNCHEN

A: Discount

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© Andre Morys, Web Arts AG www.web-arts.comFRANKFURT - HAMBURG - MÜNCHEN

B: Scarcity

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© Andre Morys, Web Arts AG www.web-arts.comFRANKFURT - HAMBURG - MÜNCHEN

B: Scarcity

0

350000

700000

1050000

1400000

A B

1.320.000

570.000

Umsatz (�₠€)+136%

© André Morys @morys

DURATION: 2 WEEKS, N= 938 CONVERSIONS SIGNIFICANCE: 99.9 %

Page 50: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

© Andre Morys, Web Arts AG www.web-arts.comFRANKFURT - HAMBURG - MÜNCHEN

B: Scarcity

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© Andre Morys, Web Arts AG www.web-arts.comFRANKFURT - HAMBURG - MÜNCHEN

C: Thank you, Austria!

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© Andre Morys, Web Arts AG www.web-arts.comFRANKFURT - HAMBURG - MÜNCHEN

0

600000

1200000

1800000

2400000

B C

2.386.800

1.171.200

Umsatz (�₠€)+104%

C: Thank you, Austria!

© André Morys @morys

DURATION: 2 WEEKS, N= 1852 CONVERSIONS SIGNIFICANCE: 99.9 %

Page 53: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

DURATION: 6 WEEKS, N= 1.200 CONVERSIONS SIGNIFICANCE: 99.9 %

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DURATION: 6 WEEKS, N= 1.200 CONVERSIONS SIGNIFICANCE: 99.9 %

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0

4,75

9,5

14,25

19

A B CDURATION: 6 WEEKS, N= 1.200 CONVERSIONS SIGNIFICANCE: 99.9 %

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0

4,75

9,5

14,25

19

A B C

9,43%

DURATION: 6 WEEKS, N= 1.200 CONVERSIONS SIGNIFICANCE: 99.9 %

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0

4,75

9,5

14,25

19

A B C

12,24%9,43%

DURATION: 6 WEEKS, N= 1.200 CONVERSIONS SIGNIFICANCE: 99.9 %

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0

4,75

9,5

14,25

19

A B C

18,2%

12,24%9,43%

DURATION: 6 WEEKS, N= 1.200 CONVERSIONS SIGNIFICANCE: 99.9 %

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0

4,75

9,5

14,25

19

A B C

18,2%

12,24%9,43%

+93%

DURATION: 6 WEEKS, N= 1.200 CONVERSIONS SIGNIFICANCE: 99.9 %

Page 60: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

© André Morys @morys

Page 61: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

„If it doesn‘t sell, it isn‘t creative.“

© André Morys @morys

Page 62: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

„If it doesn‘t sell, it isn‘t creative.“

David Ogilvy

© André Morys @morys

Page 63: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

© Andre Morys, Web Arts AG www.web-arts.com

5 Things you can get out of this

#1

Your web-analytics data can‘t tell you what you can‘t measure.

42© André Morys @morys

Page 64: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

© Andre Morys, Web Arts AG www.web-arts.com

5 Things you can get out of this

#2

UVP > EVP > Desire

43© André Morys @morys

Page 65: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

© Andre Morys, Web Arts AG www.web-arts.com

5 Things you can get out of this

#3

Know the subconscious needs of your customers.

44© André Morys @morys

Page 66: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

© Andre Morys, Web Arts AG www.web-arts.com

5 Things you can get out of this

#3

Know the subconscious needs of your customers.

45© André Morys @morys

Page 67: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

© Andre Morys, Web Arts AG www.web-arts.com

5 Things you can get out of this

#4

Avoid gaps between analysis, concept and testing.

46© André Morys @morys

Page 68: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

© Andre Morys, Web Arts AG www.web-arts.com

5 Things you can get out of this

#5

You don’t need an fmri scanner.

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Page 69: Chinwag Psych London 14. Andre Morys, Web Arts AG. "The Power of Values: Why Emotional Optimization has the Highest ROI"

© Andre Morys, Web Arts AG www.web-arts.com48

André Morys [email protected] Tel. +49.6172.68097-15

!@morys www.web-arts.com

‣ Thanky you!