China Insight Report October 2013
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Transcript of China Insight Report October 2013
Inside mobile China
An in-depth look at the rise of mobile and the opportunities
for advertisers in China
Mobile is the unifying device for Chinese consumers. There are over 1.1 billion mobile subscriptions across the country, with
420 million people accessing the Internet from their device. Smartphone penetration is healthy too: latest estimates suggest
there are 290 million such devices circulating in the Chinese mobile market.
Growth of mobile devices can only be expected to continue too. In 2012, the number of mobile Internet users grew by 18%, with
the value of China’s mobile Internet market growing at a Compound Annual Growth Rate (CAGR) of 102%. Smartphones in
particular saw sales increase by 85% in 2012, with similar forecasts expected during 2013.
The sheer size of the mobile market in China is also being complemented by consumer behaviour. Latest figures show 72% of
mobile Internet users in China go online at least once a day. Streaming music, shopping and gaming are all incredibly popular
too, showcasing the advanced behaviours of users. Consumers are also heavily accessing social networks from their mobile
phones too, with 74% of Internet users within China accessing social in this way.
It is for these reasons that we believe China is a future hotbed for mobile advertising. We would therefore like to introduce our
latest Insight Report, Inside Mobile China, which will look at five key themes:
1. The size of the opportunity
2. Digital consumer behaviour
3. The role of social
4. Technology & innovation
5. Mobile advertising
From here on in, our report will show the phenomenal mobile opportunity for marketers in the China.
Foreword by James Hilton, global CEO
2
“The sheer size of the mobile market in China is also being complemented by consumer behaviour. Latest figures show 72% of mobile Internet users in China go online at least once a day. ”
James Hilton, September 2013
Inside Mobile China foreword by James Hilton
• China is home to 1.4 billion people, with the country’s
population growing by one birth every five seconds
• There are currently 1.1 billion mobile subscriptions in
China
• In 2012, China’s mobile market increased by an additional
10 million subscriptions each month
• There are already 290 million smartphone users within
China
• Room for significant growth exists too, with smartphone
penetration currently only equivalent to 22% of the
country’s population
1. The size of the opportunity
3 Inside Mobile China 1: The size of the opportunity
Economy spurring growth
There is no other country in the world that can quite compare to China. Home to 1.4
billion people, its growth has been quite astonishing. In 2012 alone, China’s population
grew by 6.7 million people, or one birth every five seconds. While the country’s
population is expected to contract slightly due to on-going governmental policies,
China’s growth will continue to flourish in other areas.
China will grow through both its economy and industry. Since opening up the economy in
the late 1970s, China has seen a tenfold increase in GDP since 1978. In 2012, GDP stood
at $12.4 trillion, with growth standing at 7.8%. Despite concerns regarding future
economic growth, which led to Goldman Sachs recently downgrading China’s growth
forecasts, China is expected to see industry grow off the back of economic
development; during the next four years, an additional 160 new coal-fired plants are
expected to be built.
Recent uncertainty regarding Chinese growth could actually spur on the economy. The
central bank has twice cut interest rates since June 2012 in an attempt to increase
lending and reduce borrowing costs for both businesses and consumers. The Chinese
government has further approved infrastructure projects worth more than $150 billion.
Such policies seem to be working, with latest figures suggesting industrial companies’
revenues rose 11.9% during the first four months of 2013.
4 Inside Mobile China 1: The size of the opportunity
The mobile revolution
Mobile too is seeing phenomenal growth. There are currently 1.1 billion mobile subscriptions in China. In 2012, China’s mobile market increased by an
average of more than 10 million new subscriptions each month. This clearly shows the pace as to which mobile is expanding, and there are now said
to be 420 million Internet-enabled mobile devices in circulation - by 2016, this is expected to have increased to 631.7 million devices. Mobile, similarly
to other regions, is also helping get consumers online: 75% of all online consumers within China now access the web from their mobile device; 72% of
such mobile Internet users access the mobile web on a daily basis.
The growth of mobile has further translated to the smartphone market, where sales grew by 85% during 2012. Indeed, smartphone penetration is now
said to stand at 22% in China, equating to 290 million users. The quantity of consumers now means the country is fuelling the smartphone industry
globally. In Q1 2013, China saw sales rise 7.5% year on year, accounting for 25.7% of the global smartphone market. By 2017, 460 million smartphones
are expected to be shipped to China alone. Asia as a whole was the only region to record growth in handset sales, with sales rising 6.4% year on year
to 226 million smartphones. This represents a 53.1% share of the global market.
5 Inside Mobile China 1: The size of the opportunity
Consumers comfortable on mobile devices
China clearly has an established mobile market. The majority of
consumers within the country already use mobile devices, and the
market is continuing to grow. What’s more, many consumers are
increasingly comfortable accessing the Internet from their mobile
device. This is further helping smartphone adoption, which already has a
broad consumer base. Uptake of such devices can be expected to
continue with the increase in industry, which will inevitably lead to more
jobs and more disposable income for consumers. All in all, this
represents an amazing opportunity for marketers.
6 Inside Mobile China 1: The size of the opportunity
• Many consumers now regularly visit news sites from their
mobile web browsers; such sites now account for 62% of
mobile web traffic in China
• Over one-fifth of consumers state having a wide range of
apps is a key purchase consideration when looking for a
new mobile phone
• 67% of Chinese consumers use instant messaging apps
such as Tencent’s WeChat, which alone has over 300
million users
• Mobile gaming accounts for 32% of total time spent on
mobile devices by Chinese consumers
• Streaming online music is exceedingly popular, with nearly
three-fifths of Chinese smartphone streaming via mobile
2. Digital Consumer behaviour
7 Inside Mobile China 2: Digital Consumer Behaviour
The importance of the mobile web
The growth of mobile in China is greatly benefitting consumers. The mobile web in China now sees consumption
habits similar to those in more western countries. Other advanced behaviours are taking place too: many
consumers now play games through their mobile, with both music streaming services and m-commerce seeing
phenomenal growth. In turn, these habits are of great benefit to advertisers.
Increases in mobile Internet activity are a direct result of Chinese telecommunications companies targeting
such regions. The urban mobile market is very competitive, and in attempting to reach more consumers, telcos
have started to broaden their horizons. China Mobile, China’s largest telco with over 735 million subscribers,
created the Agricultural Information Service, in a successful attempt to bolster rural subscribers. The service
provides advice to farmers regarding how best to raise crops. It also offers weather, news and information
updates regarding the latest market prices of various products. However, while rural areas do represent
fertile ground for telcos, the Chinese government hopes to move 250 million rural residents into newly
constructed towns and cities over the next 12 years. This increasing migration will see urban regions remain
the substratum for mobile companies.
Nevertheless, increasing mobile Internet penetration is leading to rather advanced mobile behaviours among
Chinese consumers. Many now regularly visit news sites from their mobile web browsers; such sites now
account for 62% of mobile web traffic in China. Other top websites visited via mobile include search engines,
literature pages, micro-blogs and music sites.
8 Inside Mobile China 2: Digital Consumer Behaviour
increasing migration to urban areas will see urban regions remain the substratum for mobile companies.
Many now regularly visit news sites from their mobile web browsers; such sites now account for 62% of mobile web traffic in China.
The desire for apps
Yet, away from the mobile web, there is a strong desire for apps within
China. Over one-fifth of consumers state having a wide range of apps is
a key purchase consideration when looking for a new mobile phone.
Chinese mobile behaviours are similar to those within other, more
traditionally advanced mobile markets. For example, among smartphone
owners, 67% use instant messaging apps such as Tencent’s WeChat,
which alone has over 300 million users. A further 58% of consumers use
their smartphone to access email.
Gaming apps are also incredibly popular. In Q4 2012, there were an
estimated 250 million mobile gamers within China. This will only continue
to grow: the gaming industry as a whole in China was worth RMB5.2
billion during 2012; by 2015, the industry is expected to be worth RMB14
billion. Such is the obsession with mobile gaming that it now represents
32% of total time spent on mobile devices.
9 Inside Mobile China 1: The size of the opportunity
0
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4
6
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10
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2012 2015
Growth of Gaming in China (RMB)
RM
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Bill
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Streaming & music
Other mobile behaviours are developing too. Streaming online music is exceedingly popular, with nearly three-fifths of Chinese smartphone users
streaming via mobile. Using mobile for such purposes is however a contentious issue. Major record labels have reportedly requested online music
streaming services in China start charging for their services in a bid to tighten up piracy concerns. This has not deterred e-commerce group Alibaba,
which has recently finalised a deal to acquire Xiami, a major music-streaming service and while concerns do persist, online streaming is one of
China’s growth markets. According to the Chinese Ministry of Culture, the country’s online music industry grew by 379% in 2012 to be worth 1.82
billion yuan, or $298 million.
The growth of mobile streaming has not been constrained to the music industry either. Two-fifths of smartphone owners in China now view video/TV
through their mobile devices. The preferred method of watching such content is via the mobile web, with 74% of mobile video consumers accessing
content this way. That’s not to say watching video through apps is unpopular; over half (55%) of video consumers watch content this way. A further
39% download clips to their device.
10 Inside Mobile China 2: Digital Consumer Behaviour
The m-commerce revolution
M-commerce has soared greatly too on the back of mobile adoption
within China. Traditionally, Chinese consumers have preferred paying by
cash than any other payment method. However, 43% of smartphone
owners now claim to purchase through their mobile device, with a
further 48% banking on their smartphone. This has seen local m-
commerce platforms flourish. Huango, a service targeted at workers
and students, saw sales explode during 2012 as low priced smartphone
sales grew dramatically. Total revenue generated in the first three-
quarters of 2012 alone was double the revenue the company took
throughout the whole of 2011. There do however remain issues. Due to
China’s size, consumers can often be hard to find. Another m-
commerce delivery company, Maimaibao, reports failed delivery rates
of 15-20%. Nevertheless, the latter company now sees consumers
spend on average 300 yuan per order: This is higher than many other m-
commerce brands, and shows how consumers are now increasingly
using mobile to shop.
11 Inside Mobile China 1: The size of the opportunity
Mobile offering opportunities
Smartphones are drastically affecting consumer behaviour. The web is
allowing consumers access to news, gaming now accounts for one-third
of time spent on mobile, music streaming is growing at an incredible
rate and m-commerce is giving consumers the opportunity to shop
online. This is only the tip of the iceberg for China. The bulk of mobile
growth is yet to come, and this in turn will see sophisticated mobile
behaviours develop.
12 Inside Mobile China 1: The size of the opportunity
• Currently, there are 597.6 million social media users in
China: This equates to 44% of China’s whole population
• In 2012 alone, Chinese consumers clocked up 19 million
years’ worth of time on social networks
• Qzone is currently the largest social media channel in
China, with an estimated 598 million active users
• Despite only accounting for 30% of China’s population, Sina
Weibo users consume 54% of total goods and services
within the country
• There is a strong consumer desire to use social networks
when on the go, with 74% of smartphone consumers
accessing social on their device
3. The role of social
13 Inside Mobile China 3: The role of social
The social Opportunity
Social plays a vastly important role within Chinese society. Currently,
there are 597.6 million social media users in China: This equates to 44%
of China’s whole population.
For those who currently use social media, Internet access remains the
only barrier. Indeed, of all Internet users in China, 91% have a social
media presence. Such is the popularity of social media in China that six
of the top ten social networks globally currently reside within the
country.
Consumers are regular users of such social networks too. Latest
figures suggest 88% of Chinese social media profiles are active, with
the average Chinese consumer spending 46 minutes each day on such
networks. In 2012 alone, Chinese consumers clocked up 19 million
years’ worth of time on social networks. However, identity remains an
issue, with only 38% of Chinese social networkers revealing their true
names on such sites. This is changing though, with 84% of Chinese
social networkers now having an ‘open’ attitude to personal privacy.
14 Inside Mobile China 3: The role of social
The competitive social landscape
Qzone is currently the largest social media channel in China, with an estimated 598 million active
users. The service, which was one of the first social networks to be brought to the Chinese
market, initially started as a blog, but has since developed into a network focussing on
customisation and personal expression. For brands, Qzone allows for the creation of innovative
profiles and even the development of microsites. Due to its size, it also has mass market appeal,
extending beyond big cities to those in remote areas.
Other popular social media services include Tencent Weibo, with an estimated 277 million active
users, Sina Weibo, 297 million active users, Pengyou, 259 million active users and RenRen, which
has 48 million active users. These sites have very different characteristics. For example, Sina
Weibo and Tencent Weibo are similar to Twitter, offering users a 140 character limit, while RenRen
is almost an exact replica of Facebook. These sites therefore accumulate different types of users:
Tencent Weibo for example is aimed at poorer cities, while RenRen’s main demographics include
students and graduates.
15 Inside Mobile China 3: The role of social
Mobile key to social behaviours
Chinese social media behaviours are rather advanced. Half of Weibo users in China
access e-commerce sites after noticing relevant information on the service; 42% of
consumers state they have purchased a book, audio or video, 37% have booked a
restaurant/entertainment show, while a further 36% have purchased clothes, shows
and bags. Despite only accounting for 30% of China’s population, Sina Weibo users
consume 54% of total goods and services within the country.
The desire to be social in China has vastly been aided by mobile devices. There is a
strong consumer desire to use social networks when on the go, with 74% of
smartphone consumers accessing social on their device. These networks are visited
regularly too, with 54% of consumers stating they access social from their
smartphone on a daily basis. Consumers are happy to add content to social sites via
mobile, with 53% stating they share information on social networks from their
smartphone every day.
Sina Weibo alone now sees 72% of its users accessing the service via mobile devices.
In 2012 alone, mobile users of the service increased by 47%, with mobile Weibo users
accounting for 89% of all Chinese micro-bloggers. Instant messaging apps have also
proved popular among smartphone-owning Chinese consumers. There are currently
over 467 million users of mobile instant messaging apps such as Tencent’s WeChat.
Such services accumulate 700 million location-based actions every day.
Unsurprisingly, the majority of users are made up by younger consumers, with 74% of
WeChat’s users in their 20’s, while a further 63% are male.
16 Inside Mobile China 3: The role of social
There is a strong consumer desire to use social networks when on the go, with 74% of smartphone consumers accessing social on their device.
There are currently over 467 million users of mobile instant messaging apps such as Tencent’s WeChat.
Social positively affecting brands
Brands are benefitting from such social media behaviours. On Sina
Weibo, there are more than 230,000 companies with a presence on the
network; there are over 60,000 governmental accounts alone.
Consumers are receptive to brands too: Two-thirds of Chinese social
media users follow brands, with the average user following eight
brands. Four-fifths of Chinese Internet users claim they care about
commercial information on social networking sites, with a further 43%
interested in products shared by friends. A further 76% of Sina Weibo
users alone are open to advertising on micro-blogs, with 28% using the
site to search for brand information.
Social is therefore vast in China, and growth can only be expected to
continue as more consumers become connected to the Internet.
Mobile too is a prominent player in the rise of social, with three-
quarters of consumers accessing social media through such devices.
Importantly though, there is a great opportunity for brands on social in
China, with receptiveness to advertising relatively high. Coupled with
mobile, social media offers an array of opportunities for marketers.
17 Inside Mobile China 3: The role of social
• There are effectively two brick walls in China – a physical
border and a firewall where information is controlled
entering and leaving the country
• Alternatives to western services are taking the place of
large global firms - PayPal was blocked within the country
until recently, leaving the market open to local firm Alipay
• There are now more patent applications filed by Chinese
companies than those based in the US
• Local manufacturers such as Huawei and Lenovo have
become regional powerhouses and are likely to start
challenging large global players in the future
• Chinese manufacturers have more than doubled their
share in the smartphone market within a year to 29%
4. Technology & Innovation
18 Inside Mobile China 4: Technology & Innovation
The times they are a changing
Since economic reform began in 1978, China has become a powerhouse for
manufacturing, especially for complex electronic items. In the last decade it has
become the capital for smartphone manufacturing. However, China is no longer
the cheapest country in which to manufacture: currency movements have
disadvantaged it, wages have risen and social and environmental costs are
increasing.
With the majority of complex items manufactured in China designed in western
economies, there is a clear need for China to innovate. The country is currently
going through a period of intense innovation, which has some interesting
implications for advertisers.
19 Inside Mobile China 4: Technology & Innovation
Towards native innovation
A running theme in the development of China is the restrictions placed upon it by Government. There are effectively two brick walls in China – a
physical border and a firewall where information is controlled entering and leaving the country. This artificially changes the competitive landscape in
China. Regional firms are favoured, meaning Google, Apple, Facebook and Amazon are all struggling to make the inroads seen in western economies.
Alternatives to western services are taking the place of large global firms. For instance PayPal was blocked within the country until recently, leaving
the market open to local firm Alipay. However, where Chinese alternatives to western businesses have been accused of copyright infringement, it is
now clear that China is innovating independently of tech powerhouses such as the United States.
Not immediately obvious, China has the third largest Internet company in the world behind Google and Amazon. Called Tencent, it has Internet
properties such as Ten Pay (payments), PaiPai.com (auction site) and Qzone, China’s largest social network. Renren is also a huge Internet company
dubbed ‘The Facebook of China’, boasting over 178 million activated users.
In 2012, China had a record deficit in royalties and license fees of nearly $17bn compared with an $82bn surplus for the US. However, there are
more patent applications filed by Chinese companies than those based in the US, showing the tide is slowly turning.
20 Inside Mobile China 2: Digital Consumer Behaviour
The Chinese tech revolution
Beyond service provision, another area of the economy that is becoming localized is the design
of smartphones and the services surrounding them. Local manufacturers such as Huawei and
Lenovo have become regional powerhouses and are likely to start challenging large global
players such as Apple and Google in the future. For instance, Huawei recently launched the
Ascend P6 Android smartphone, billed ‘the world’s slimmest smartphone’ with competitive
features and profile not unlike the iPhone 4 and 4S. It is available in many mature western
markets such as the UK, showing Huawei’s desire to compete outside of China.
Quick innovation in the region causes many problems for consumers and advertisers. Fake
phones are a real problem in China, with recent copies of the HTC One showing how
indistinguishable the phones have become. There are reports though that as native Chinese
manufacturers are producing increasingly cheap and high quality handsets, the market for fake
devices is shrinking. Indeed, Chinese manufacturers have more than doubled their share in the
smartphone market within a year to 29%.
But the innovation does not stop at hardware. China has a rich heritage of software
development that is being applied to smartphones. For instance, Chinese e-commerce company
Alibaba has developed a novel cloud based operating system called Aliyun OS. Its ambition of
the OS is equally ambitious: The company want to become ‘The Android China’. With many
Google services (and therefore Android) limited in China, a new global OS may appear within
China in the coming years.
21 Inside Mobile China 4: Technology & Innovation
Local manufacturers such as Huawei and Lenovo have become regional powerhouses and are likely to start challenging large global players such as Apple and Google in the future.
The land of future innovation?
By many measures, China is well positioned to become a hotbed of
innovation in the future. With traditional manufacturing revenues set to
decrease, this is vital for its economy and position on the world stage.
Mobile is a key area for innovation in both hardware and software, and
despite the restrictive nature of China’s economy, there are clear signs of
progress. This dynamic between East and West means China needs special
consideration, as the mobile landscape, in particular the fragmentation of
the market, is different to western countries.
22 Inside Mobile China 4: Technology & Innovation
• Mobile advertising as a percentage of online ad revenue in
China lags considerably behind advanced tech economies,
with a mere 3.3% of digital adspend going on mobile
• However, despite slowdowns in overall ad revenue in the
region, digital advertising will help Chinese ad spend rise
to over $45bn this year
• In the US, 65% of smartphone owners are equally or more
comfortable with mobile ads as those on TV or
desktop/laptop; in China this figure is 49%
• The efforts to monetize the inventory are also inconsistent
between networks with many only working on a CPA or
CPC model
• By the end of last year, in-app mobile display advertising
was said to be worth roughly $283 million
5. Mobile advertising in China
23 Inside Mobile China 5: Mobile advertising in China
A huge market with massive growth potential
Mobile advertising in China is by most measures underdeveloped but growing quickly. Mobile
advertising as a percentage of online ad revenue in China lags considerably behind advanced tech
economies, with a mere 3.3% of digital adspend going on mobile. Compare this to South Korea and
Japan, who see over a fifth of digital ad spend on the mobile channel, and we can see the huge growth
potential in China and APAC as a whole. However, despite slowdowns in overall ad revenue in the
region, digital advertising will help Chinese ad spend rise to over $45bn this year; more than any other
country in the APAC region.
The opportunity for mobile within this is massive. China's mobile Internet user base comprises 78.5%,
or 464 million, of all Internet users in China, compared with 72.2% a year ago. In a country with over
1.3 billion people, the smallest change in consumer behaviour can represent a huge opportunity for
brands and agencies. Consumers are also relatively receptive to mobile ads, although not as much
as western consumers. In the US, 65% of smartphone owners are equally or more comfortable with
mobile ads as those on TV or desktop/laptop; in China this figure stands at 49%.
24 Inside Mobile China 5: Mobile advertising in China
Mobile advertising as a percentage of online ad revenue in China lags considerably behind advanced tech economies, with a mere 3.3% of digital adspend going on mobile.
Gaming a channel in its own right
Much like China itself, the opportunities for advertising on mobile are different
than many other economies. For instance, gaming offers a huge number of daily
impressions for advertisers, much more so than in any other country. Mobile
makes up a small percentage of the advertising opportunities but is growing very
quickly. The China Gaming Industry Report estimates that mobile games now
account for 7.5 percent of the total Chinese games market, up from 5.1 percent
in 2012. With smartphone penetration still growing, this market will increasingly
become a mobile first business and a key channel for advertisers.
Currently, the gaming market is dominated by large companies such as Tencent,
which claimed a 20% market share during the third quarter of 2012 and is the
largest mobile gaming operator in the region. However, the long tail of games
producers means networks such as AdsYolo are important to reduce complexity
for brands and agencies.
25 Inside Mobile China 5: Mobile advertising in China
A fragmented advertising landscape
With a country as large in population as China, there is inevitable
fragmentation of the market as many advertising networks vie for control.
The efforts to monetize the inventory are also inconsistent between
networks with many only working on a CPA or CPC model. However, there
is consistency in the types of campaigns which are primarily performance
driven pushing towards applications with in-app purchasing the means of
generating revenue.
Operating systems are also fragmented. Where in western countries iOS is
a significant part of this market, Android is estimated to take 80% of
Chinese mobile game revenue. This is due to the proliferation of cheap
Android handsets in the region. However, iOS is still important for targeting
wealthy white-collar workers, as Apple smartphones in particular are a
status symbol for this demographic. In fact, looking at the mobile
advertising market as a whole outside of gaming, iOS takes a dominant
share of campaign budgets.
26 Inside Mobile China 4: Technology & Innovation
Where in western countries iOS is a significant part of this market, Android is estimated to take 80% of Chinese mobile game revenue. This is due to the proliferation of cheap Android handsets in the region.
App usage also high
Outside of gaming, in-app advertising is an established and rapidly growing category of mobile
advertising. The growth of app usage is partly responsible for this, with app sessions growing by
around 870% in China compared to 200% in the top 100 countries worldwide. It was predicted that by
the end of last year, in-app mobile display advertising would be worth roughly $283 million. In itself
this seems relatively small, but when compared to mobile search in China which was expected to take
$189 billion last year, it is very significant. Compare this to western economies where mobile search
makes up the majority of mobile ad revenue and you can see how significant it is.
Censorship has artificially changed the landscape
With China’s highly restrictive Internet policy comes some very large implications for advertisers. For
instance many app stores that are taken for granted in many countries such as Google Play are not
available. These are often replaced by national companies such as China Mobile, who have their own
store. But the absence of one dominant player has left one consequence: over 500 different app
stores which complicates campaign setup due to the number of destinations. Couple this with the fact
that many of the app stores have advertising opportunities and very quickly an app store-focused
campaign can become complex. Google’s dominance is also restricted in other ways, with Baidu the
preferred default search engine on Android devices in China. This means mobile advertising
strategies that work in western markets are not always applicable to the Chinese market.
27 Inside Mobile China 5: Mobile advertising in China
It was predicted that by the end of last year, in-app mobile display advertising would be worth roughly $283 million in 2012. In itself this seems relatively small, but when compared to mobile search in China which was expected to take $189 billion last year, it is very significant.
A time for growth?
Mobile advertising will undoubtedly take a larger proportion of advertiser spend in the future, but there are many hurdles to overcome before ad spend
in China is inline with western economies. Growth is likely to come from gaming and applications advertising in particular, but should a western company
such as Google make inroads in the market, then search would likely be a strong contributor to growth as well. Despite the fragmentation and economic
restrictions in China, the main engine of growth still remains: the billions of people in the region.
28 Inside Mobile China 4: Technology & Innovation
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29 Inside Mobile China Bibliography
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30 Inside Mobile China Bibliography
Contact us
31 Inside Mobile China contact US
To find out more about how mobile innovation can boost your business, or to discover more about us here at M&C Saatchi Mobile, please don’t hesitate to get in touch with our team at any of our offices around the world.