Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global...

56

Transcript of Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global...

Page 1: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.
Page 2: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Chief ExecutiveThe Sage Group plc

Paul WALKER

Page 3: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Key facts about Sage

Market Finances Customers

Global company with over 13,400 employees Revenue of £1,439m

for FY2009

Provide advice to customers through 1.7 million support

contracts

Over 6 million customers worldwide

Market capitalisation of approximately £3.0 billion

Manage around 35,000 customer calls each day

One of the market leaders in the UK, US, Europe, South

Africa and Asia

Made over 40 acquisitions since 1991

Work with 30,000 reseller partners and 40,000

accountants worldwide

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 4: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Market leading, trusted brands

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 5: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Customers we serve

Upper mid-marketApprox 184,000 customers

3%

of Sage’s customer base

Lower mid-marketApprox 614,000 customers

10%

of Sage’s customer base

Small business and entry-LevelApprox 5.3 million customers

0

25

10

0

500

5,0

00 E

mpl

oyee

s

Enterprise

87% of Sage’s customer base

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 6: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

International team

Collaborative

Local expertise

Relevant to customers

Global resources

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 7: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Summary

Trusted and credible

Customers’ evolving needs

New approachStructural changes

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 8: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.
Page 9: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Exec. Vice President North America

Himanshu PALSULE

Page 10: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Global ERP Positioning

Page 11: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Cost reduction and market expansion

Gaining access to material and labour

Need for vendor expertise

Increased complexity and compliance

Increasing need for globalisation

Page 12: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Superior customer experience

Affordable cost of ownership

Flexibility and choice

Highly specialised solutions

Leveraging our eco-system

Our Mid Market Portfolio Vision

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 13: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

SageCRMProducts

How our global portfolio fits together

Country Specific ERP Products

• Rich functionality at an affordable price• Adapting to customer’s business processes• Highly localised with a deep industry focus • Large satisfied customer base

Country Specific ERP Products

Sage Accpac

• Small to mid-sized businesses• Domestic and international operations• Administrative insight; domestic compliance• Multi-country operations; local processes

Sage AccpacSage Accpac

Sage ERP X3

• Mid to large-sized business • Business productivity; HQ consolidations• Global organisations; operational process• End to end suite of applications

Sage ERP X3

Country Specific ERP Products

Increasing scale and complexity

Incr

easi

ng n

eed

for

glob

al a

ppro

ach

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 14: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage ERP X3

Streamline operationsIncrease Business InsightGrow !Reduce CostsReduce risks

Simple to use, rapid to deploy and cost effective ERP

1999

2000

2002

2004

2007

Finance & Distribution

Production management – ERPAvailable in 5 countries

Ful web-native version for WindowsWindows, Unix andLinux

User PortalAvailable in 18 countries

Major UI RevampStandard EditionAvailable in 35 countries

v.110

v.120

v.130

v.140

V5Sage ERP

X3

2010V6

Sage ERP X3

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 15: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Our customer experience

Our rich heritage

A choice and fit

Our vibrant eco-system

World class services

What makes us different

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 16: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

In Summary

Impact of globalisation

Mid Market vision

Global ERP portfolio

Success through differentiation

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 17: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.
Page 18: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage ERP X3 WorldwideGeneral Manager

Christophe LETELLIER

Page 19: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Large Accounts

IT muscle

Small Businesses

& SOHO

Mid-market businessesOur view of the world

LOWER MIDMARKET

Complexity

Limited resources, similar needs

International

Mid-market is dual

UPPER MIDMARKET

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 20: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage ERP X3Global Organisation

What sets us apart?

Customer Value

Simplicity

Pragmatism

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 21: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

New Global Organization

Sage ERP X3 worldwide presence

EUROPE• France• Germany• Poland• Portugal• Spain• Switzerland• UK & Ireland

AFRICA• Morocco• South Africa• Algeria• Cameroon• Congo• Democratic Republic Of the Congo• Egypt

• Gabon• Ghana• Ivory Coast• Kenya• Lesotho• Madagascar• Malawi• Mauritius• Namibia

MIDDLE EAST• United Arab Emirates• Saudi Arabia• Iran• Jordan• Kuwait• Lebanon• Oman• Qatar

ASIA• China• Singapore• Thailand• Indonesia• Malaysia

AUSTRALIA• Australia• Pacific islands• New Zealand

50Countries

2,700Customers

1,500 Sage

Professionals150

Partners

NORTH AMERICA• United States• Canada

SOUTH AMERICA• Argentina

• Belgium• Italy• Netherlands• Russia

• Nigeria• Senegal• Swaziland• Tanzania• Tunisia• Zambia• Zimbabwe

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 22: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Today’s News

Innovative Collaborative Governance Board

Global Marketing & Communication

Global Product Management and R&D

Global Sage ERP X3 Practice

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 23: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.
Page 24: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

François SANCHOGeneral Manager Logica France

Page 25: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

New global partnershipfor Sage ERP X3

Sage Midmarket Leadership

Support global deployments

Business Management & IT Consulting

“We combine intelligence

with technology to spark

new possibilities for the

future.”

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 27: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

France, Germany, Spain, Switzerland, Australia, French Speaking Africa Q1

USA & Canada, UK, China, South Africa, English speaking Africa Q2Portugal, Italy, Middle East, Singapore, Poland, Russia, Rest Of The World H2

Sage ERP X3 V6 is available!

Ramp-upProcess

April Dec.2009 2010

General Availability

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 28: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.
Page 29: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Senior Vice President, Sage ERP X3 & FRP

Emmanuel OBADIA

Page 30: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Next Generation ERP:User-centric

Simple to useFast to implement

Cost effective

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 31: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

ERP evolutionLower transaction costs,

expand #users

ERP

1980 – 1995

C-commerce

ERP

SCM, PLMCRM, Web

1995 – 2005

User centric

ERP

SOA, SaaSWeb 2.0, BPM,

CPM

Today

Transaction Cost

% ERP users inthe extended enterprise

“An ERP strategy must be more end-user centric than before to maximize the benefits achieved from investments in ERP” Key Issues for ERP, 2009 Gartner

* Source Gartner

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 32: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Source Aberdeen, August 2009

Top drivers for ERP in midmarket 2009

Interoperate across locationsStandardize business processesProvide visibility across functions & departmentsCope with increasing complexity

Improve Customer ExperienceLink global operations for better collaborationIncrease agility & responsiveness360° visibility

Reduce Time & CostStreamline & accelerate business processesOptimize the use of current capacity

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 33: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage ERP X3 V6A global and operational ERP

Simple to use

Fast to implement

Cost-effective

User & Web Centric

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 34: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage Visual Processes TM

From User Menu to Business Designer

Role Oriented and personalized

Standard Templates to accelerate user adoption

Model-driven Business Process Applications

NEWMulti-languageInteractiveExternal links

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 35: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Familiar Usability In Context

Microsoft Office documentsdirectly created or modified in context

Securely savedin the ERP DB

Information & Datatogether

NEW

2007

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 36: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.
Page 37: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Paula ParavecchioEMEA Managing Director,

Distribution & Services Industry

Page 38: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

IT CHOICE & VALUE

On-Premises

Online

USER EXPERIENCE

Work together...

...across thePC, phone, and browser...

...to bring ideas to life.

The Business Productivity Vision

INDUSTRY LEADING SOFTWARE

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 39: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage ERP X3 V6A global and operational ERP

Simple to use

Fast to implement

Cost-effective

User & Web Centric

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 40: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

From ready-to-use to tailored made

fully integrated ERP solution

Fully Integrated Solution

Embedded Analytics

Ready-to-use templates

Rapid Development

Central deployment

NEWImproved AdminEmbedded Analytics +Ready-to-use templates

Role basedTransactions processesTens of inquiry dashboards

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 41: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage ERP X3 V6A global and operational ERP

Simple to use

Fast to implement

Cost-effective

User & Web Centric

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 42: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage Application Framework for the Enterprise (SAFE X3)

A platform driven strategy

SageERP X3

SAFE X3

CLIENT

SERVER

IDE – 4GL Web Application server

LDAP / Authentication

DB Query Interface

Import / Export Meta Data Batch BI / Reporting

Administration tools X3 engine Workflow engine

Windows client

Thin Web Client

Office Integration

User portal &visual

processes

Customers &

PartnersSolutions

WMSHRFixed

Assets

IDE – 4GL Web Application server

LDAP / Authentication

User portal &visual

processes

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 43: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.
Page 44: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Pascal DumontetGeneral Manager Oracle France

Page 45: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage ERP X3 V6uses latest Oracle technology

10+ years partnership

Performance, Scalability

Cost effectiveness

Extreme Performance

Real Application Cluster 11g

Consolidate, Compress, Control.

Performance, Scalability, Cost Effectiveness.

Extreme Performance

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 46: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

One Global View of your businessBusiness without boundaries

Multi Countries

Multi Ledgers

Multi Chart of Accounts

Multi Companies

Multi Entities

Multi Sites

IT FR UKES USPT

€ € € € £$

Headquarters

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 47: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

One Global View of your businessBusiness without boundaries

Headquarters

IT FR UKES USPT

€ € € € £$

NEWUnified in 1 FolderEasy reportingFast Close360° Visibility & Control Real-Time

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 48: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage ERP X3 V6A global and operational ERP

Simple to use

Fast to implement

Cost-effective

User & Web Centric

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 49: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

A new technology step

NEWSAFE X3 Web Application ServerREST Web-services

NEW

Eclipse IntegrationLDAP directory

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 50: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Data & ProcessRSS Feed URL

Introducing Sage Enterprise WebtopTM

RSS FeedsWidgets

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 51: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.
Page 52: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Freddy MININetvibes Chief Executive Officer

Page 53: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

A New Strategic AlliancePersonal Dashboard Publishing

Dashboards: The next evolution

ComplicatedPurposed sites

Knowable

Searching

LinearTraditional media

Known

Browsing

ComplexUser generated content

Perceive and adapt

Monitoring

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 54: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage Enterprise WebtopTM

Personal Dashboard Publishing Now, everyone is an expert

Embed it• Seamless Site Integration

• Push Publishing

• Sage ERP X3 enterprise widgets

Included (Standard & Specific)

• On the cloud or on premise

Access it anywhere, anytime, on any device

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 55: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Sage ERP X3 addressesyour top drivers

Interoperate across locationsInternational DevelopmentCoordination & Collaboration

Improve Customer ExperienceUI & Technology& responsivenessExtended Enterprise

Reduce Time & CostFinancial Span & Cost ControlProcess optimization, Agility

SalesPurchases

Sub cont.

Stock

Tech. Data

Configurator

WO

WO tracking

MRP

Ship. prep.

TraceabilityRFQuality

Scheduling

After Sales Serv.

BI

Finance

APAR acc.

Portal

e-CommerceWorkflow

+ 583New Features

V5V6

© 2

010

Sag

e - A

ll rig

hts

rese

rved

Page 56: Chief Executive The Sage Group plc Paul WALKER Key facts about Sage MarketFinancesCustomers Global company with over 13,400 employees Revenue of £1,439m.

Thank you