Chetan Sharma Add : I-110 2/F New Motinagar New Delhi-110015 E-mail : adhi514348@gmail.com

Mob. : +91 9654873821

Career Objective:

Looking for a challenging career in IT Industry. Wants to join an organization that is progressive, innovative and provides equal opportunities to employees for growth and achievement.In long run I would like to see myself as the head of a IT Strategic Unit / Functional Area of an organization, to be involved in the formulation of its strategy and to contribute to the accomplishment of the organization’s goals and visions through my knowledge and understanding of the IT industry.

Work Experience:

5 years and 9 Months of System Administration experience in IT industry with Linux and Open Source technologies in Enterprise Data Centres. Deep expertise in administration and implementation of Linux & Windows systems. Good implementation experience in emerging technologies like Virtualization, Cloud and Automation.

Working with Ericsson India Global services Pvt Ltd as a SENIOR ENGINEER (from April’11 to till date).

Ericsson, one of Sweden's largest companies, is a provider of telecommunications equipment and data communication systems, and related services, covering a range of technologies, including especially mobile networks. Ericsson is currently the world's largest mobile telecommunications equipment vendor with a market share of 35%

Worked with Elevate BPO services (P) Ltd. as a Engg. – IT Infrastructure (from July’10 to March'11).

Worked with Reliance communication as a Engg. – IT Operations (from June’09 to July’10).

Current Job Responsibilities at Ericsson

Current Project: EMEC (Ericsson Managed Enterprise Cloud)

Engaged with existing and prospective clients and provided SME advice on EMEC Enhanced EMEC blueprint by mapping OpenStack components to functional blocks Evaluated 3 top open source cloud management software viz. OpenStack, CloudStack,

Eucalyptus and JUJU and authored a Point of View comparing and contrasting these products Implemented multi-tier application provisioning in OpenStack cloud, integrating it with Puppet Implemented horizontal auto-scaling in OpenStack cloud, integrating it with OTRS and Puppet Installed and configured Juno and Kilo (multi-node architecture) versions of OpenStack Integrated OpenStack (Juno) with OpenvSwitch to create Software-Defined-Networking tenant

and service provider networks and routers. Integrated KVM/QEMU hypervisor with OpenStack. Conducted several SME session and delivered demos to Service Desk Agent on OpenStack and

Open source cloud technology. Implemented OpenStack vendor distributions from Red Hat and Ubuntu Familiar with OpenStack concepts of user facing availability zones and administrator facing host

aggregates Currently implementing Software-Defined-Storage by integrating Mycloud to OpenStack cloud

and also to implement and enhanced horizontal auto-scaling use cases using OpenStack components – Heat, Ceilometer.

Previous Project: GO-OPEN

Spoc for the offshore teams. Supporting a large number of users across several sites. Including many remote laptop users and

Top Executives. Excellent technical knowledge to solve Linux (Ubuntu) based application, installation of Linux

(Ubuntu, CentOS, Suse, Redhat). Managing tickets in OTRS ticketing tool. Handling Ldap server, FTP server & Samba sever (Ubuntu, CentOS) Problem Solving: Apply analytical skills and technical knowledge to solve server, application and

network problems to conclude with root cause analysis. Agility: Successful dealing with ambiguity and managing multiple projects, simultaneously in a

dynamic environment. Customer Service: Led and facilitated resolution of customer concerns with Product

Management, Engineering, Support Services Recognition: Reputation as dedicated worker and team player with very good written and verbal

communication skills. Professional Development: Driven to develop strong hardware and software skills extending from

the desktop to network resources for design, installation, configuration, and troubleshooting.

Job Responsibilities at Elevate BPO

Handling entire Technology and Telecom setup at Elevate. Ensuring successful backup of databases, mailboxes and other data using VERITAS Backup

Exec. Administration of servers for high availability & uptimes (11 servers and 330+ desktops). Installation, configuration of MRTG, WANSPY & WhatsUP Gold to monitor the performance the

WAN links and network performance analysis. Administration of Windows NT domain controller and configuring group policies, maintenance of

DHCP and DNS servers (Server health audit, data backup, data security, server performance management, server virus prevention.)

Conducting weekly/monthly review meetings with the IT team & Ops Managers to Understand their IT requirements.

Conducting technical training for all the levels of operations and the IT staff in the team. Helpdesk & Resource Management to provide timely support to the users. Preparing various IT Reports i.e. – IT Dashboard, Links Uptime & Call Billing Reports etc. Vendor Management to ensure maximum uptime & seamless delivery of all deliverables. IT Planning to Meet Business Goals, Making IT Budget etc. Providing and implementing new cost effective solutions to increase the return on investments

(ROI) without affecting the ongoing operation. Inventory & IT Asset Management and Preparing IT System Manuals. Administration of servers for high availability & uptimes. Handling PBX system.

Job Responsibilities at Reliance comm.

Responsible for entire Technology and Telecom setup at Reliance India. Handling installation, configuration & Faults of WIMAX Troubleshooting of TELSIMA & USI (CNR & RSSI freq,) Conducting User Acceptance Test’s for the migrated processes/applications. Helpdesk & Resource Management to provide timely support to the users. Responsible for prompt IT support to Reliance Sales offices in Delhi.

Trainings Undergone:

Training at NPCIL, NARORA (BSR), U.P. Training at RAPS, Rawatbhata, Rajasthan. One Month training on Vijay sales pvt. Ltd. which comprises:

Fresh installation of backup server, client agents on Exchange / SQL servers, automated backups, do & don’ts for backup / restore.

Core Competencies/Strengths:

Good professional relationship with major IT vendors. (Like Reliance, Airtel, Sify and many more). Excellent People Handling and motivational skills. Good understanding of Microsoft products. Knowledge of Web Designing and S/W development. Capable of delivering results in strict guidelines with committed results. An attitude to enhance the knowledge through continuous learning.

Awards & Achievements: Awarded Second prize in “SPOTLIGHT-EC” During Cognizance’08 held at “INDIAN INSTITUTE OF TECHNOLOGY, ROORKEE” (IIT-ROORKEE). PROJECT-“DICE GAME OF 2 PLAYERS”. Awarded Third prize in “SPOTLIGHT-EE” During Cognizance’08 held at “INDIAN INSTITUTE OF TECHNOLOGY, ROORKEE” (IIT-ROORKEE). PROJECT-“ACOUSTIC THERMAY” Award of getting a position in top 32 teams in the event “ROBOSAPINS” During Cognizance’09 held

at “INDIAN INSTITUTE OF TECHNOLOGY, ROORKEE” (IIT-ROORKEE).

Professional Qualification: CCNA 4.0. C, C++ (basic concept). ITIL v3 Foundation. RHCE 6.0. Cloud computing. Ubuntu Administration.

Educational Qualification:

Xth (CBSE) : Ist division XIIth (CBSE) : Ist division B.E (ECE) : Ist division from Rajasthan University.

Skill Set:

Linux : Redhat, Debian, Ubuntu, CentOSVirtualization : KVM, QEMU ,RHEVCloud : Openstack, Cloudstack, JUJUAutomation : PuppetApplications : DNS, DHCP, Apache, Squid, PowerDNS, QmailFile systems : LVM, NFS, SAMBAMonitoring : Nagios, Alien Vault (OSSIM)

Personal Details :

Date of Birth: 17th Jan. 1987Father’s Name: Mr. Y.D. SharmaSex: Male.Marital Status: MarriedNationality: IndianCaste: GeneralHobbies: Reading books and listening music.Subject of interest: Craft, Painting and Sculpturing.

Place: New DelhiDate: (Chetan Sharma)