Charles Johnson GM WW Manufacturing and Resources...
Transcript of Charles Johnson GM WW Manufacturing and Resources...
Innovate | Perform | Grow
Charles JohnsonGMWW Manufacturing and Resources Sector
Sustainability
Changing Demographics
Emerging Economies and Extended Enterprise
Complex Regulations
Digital Convergence
Power shift to Consumers, New business models
Sources: World Bank and IMF
Disruptive
Technologies in
Manufacturing
Cloud Computing
Social Networking
Smart Devices & Networks
Performance ofHardware,
Unlimited Storage,Natural User Interface
Pervasive3D ModelingSimulationAnalysis
Multi-enterprise value chains & trading hubsMash ups and composite applications
Rich collaboration across design and operational networksOne to One consumer connection
Device Mesh networksAccess skills any time, any place, any device
Digital Marketing
Digitization of the Economy
Observe and serve consumers and customers globally with insight into their specific needs and drive profitable revenue growth
Enable a resilient and high velocity value chain network across multiple enterprises to respond flexibly to market changes
Manage innovation and accelerate collaborative product development and across global design teams to improve time to market
Ensure operational excellence through flexible and integrated manufacturing operations with high quality and low cost
Accelerate insight, increase transparency and manage risk across the tiered value network to reduce time-to-decision
ME
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SC
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CR
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PL
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ER
P
Application Integration
Individual Productivity Tools
Storage Networking Security
Improved Functional Productivity
Foundation for StructuredProcesses
LOB App Infrastructure
Familiar Productivity Tools, Strong Partner Ecosystem
Application Integration
High Performance Computing
Virtualization
ME
S
SC
M
CR
M
PL
M
ER
P
Familiar Productivity Tools Business Processes
Search Business Insight
Collaborate EverywhereAnytime, Anywhere Communications
Enterprise Performance
Storage Networking Security
Faster decision making
Improved Corporate Performance Management
Integrated Data with Analytics
Structured / Unstructured Business Process Integration
Composite Applications (OBAs)
Unified Communications
PL
M
ME
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SC
M
ER
P
CR
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Storage Networking Security
Information Rights Management
Virtual 3D Models
Connected Business Networks
Hosted Apps
Collaborate EverywhereAnytime, Anywhere Communications
Device “mesh”
Digital Marketing
Social Networks
Consumer Services
Flexible global business networks
Consumer connection and Personalized experiences
Software + Services platform
Online Applications
Consumer (ad-funded) services
Accelerate Innovation
Grow Customer Relationships
Manage Global Supply Chains
Improve Operations
“Innovation Networks”
“Value Networks”
“Manufacturing Networks”
“Performance Networks”
“Customer Networks”
“Observe and Serve” customers globally to drive
growth with profitable proximity
Manage innovation across
boundaries and accelerate time to
market
Orchestrate an agile
and responsive
supply chain
network to
maximize efficiency under dynamic
market conditions
Drive Flexible and integrated
manufacturing to deliver operational
excellence
Drive Corporate Performance,
Compliance and Risk Management
Manage Risk and Accelerate Time to Decision
Solution Customer
Results/Benefits
Energizer simplifies access to business data to speed collaboration, workflows
Customer
Business
ChallengeWanted employees to have easy access to line-of-business data from their desktop productivity applications
Aimed to improve productivity in everyday tasks
Deployed the 2007 Microsoft® Office system to 6,800 knowledge workers
Taking advantage of Office Business Applications to integrate back-end business data with the 2007 Office system
Enhanced decision making
Improved throughput, reduced inventories
Streamlined feedstock selection and purchase, allocation and operation
Potential yearly savingsof tens of millions of dollars
Strong foundation forfuture solution integration
“We want to use the familiar Microsoft Office desktop programs to deliver business information to the desktop through business intelligence, workflow, and collaboration applications.”.”
Randy Benz, Vice President and Chief Information Officer,
Energizer Holdings
Solution Customer
Results/Benefits
HP’s Balanced Scorecard increases customer satisfaction and saves $20 million per year
Customer Business
Challenge
No consistent means of measuring strategies against objectives
Different methods used to report the same metrics
Needed a single, consistent way to measure performance across all business units, geographies, and functional areas
Deployed Balanced Scorecard business intelligence tool based on .NET, Portal, and Dashboard
Captured data from 40 systems around the world
Implemented Web based reporting environment; created a single reporting tool
Began focusing on business decisions, not reporting issues
Increased customer satisfaction by 3 to 5 points
Reduced missed commitments from 34% to 5% (EMEA)
Saved $20 million per year, on an investment of $0.6 to $1 million
“PMMS turns volumes of raw data into concise and accurate information, helping us make better and faster business decisions.”
Larry FoxVP for Quality and Total Customer Experience, HP Services
Solution Customer
Results/Benefits
Product Development Performance
Customer Business
Challenge
Improve team collab thru the product lifecycle
40/50% nonproductive time; find info, set up meetings, project status
High TCO, lots of tools, not integrated with enterprise technologies
PLC mgmt solution not accepted, difficult user interface, non standard tool usage across org
Inability to collaborate and share information
Single collab toolset; team workspace, knowledge cap, project mgmt, portfolio mgmt, KPI, decision support, reporting, change mgmt, action tracking
Linkage between project tasks, issues, risks, doc’s and owners
Integration of task mgmt between outlook and project workspaces
Familiar MS office app’s
Role based interface
ROI, shorter cycle times
10% productivity increase
Lower TCO, standard/ consolidated tools
Eliminated 3 business apps & 5 user interfaces
Common solution across all teams; ease of use, 1600 users
Create and populate a project site in 1/10 the time
“Our goal was to create an enterprise solution that would make product development easier for our globally dispersed teams and that would support our future business processes.
Don Hardenbrook , Manager, IGC , Intel
Product Development Performance
Customer
Business Challenge
Reduce design cycle times
Increase design productivity
Improve collaboration between departments and between its four sites in France
Manage and keep secure designs for large numbers of variations and modifications, maintaining an accurate design history extending back many years
SolutionDassault Systemes CATIA V5 for collaborative product development and SMARTEAM for product data management, based on the Microsoft platform and integrated with Microsoft Office personal productivity applications
Customer results
/benefitsDesign productivity is greatly increased with some tasks taking only 50% of the time
Design quality has improved
Everyone has access to a single version of the truth
Design re-use saves on tooling costs
“What favourably directed us toward the Dassault Systèmes offer was primarily the excellent integration between the CATIA CAD, the Office IT system and the SMARTEAM PDM. Consequently, we are sure that all the people working on a product, far beyond the Design Office, will speak the same language, and will work on the right data.”
–Didier Pommerol. IT Manager, Federal Mogul Transmissions
Solution Customer
Results/Benefits
Real-time data access for mission critical decision-making boosts revenue and profits while cutting costs
Customer Business
Challenge
Communication with customers remained somewhat primitive
Real-time data exchange with customers was difficult
Needed to increase collaboration among worldwide operations and partners to maintain competitiveness
Built a worldwide comprehensive, collaborative portal system – the Global Samsung Business Network (GSBN) – based on Microsoft platform
Full access to real-time data, including purchase orders, sales, shipping, and inventory
Improved demand forecasting and inventory management
$2.9 million annual benefit
Return on investment of 235 percent
“The Microsoft-based portal, one of the most powerful means we have to boost decision making and customer collaboration, is also one of the most productive investments we could make in our future.”
Jong Hwan Sa, General Manager, Samsung Electronics
Solution Customer
Results/Benefits
Customer Business
Challenge
Enhanced Manufacturing Operations Decision Making
Lyondell faced labor-cost pressures from globalization and faced raw-materials cost pressures from rising petroleum prices
For decision making, people relied on conference calls , emails and distribution of spreadsheets - they lacked a timely method of collaborating communication and data sharing
With the help of strategic partner Aspen Technology, Lyondell is deploying a wholly integrated solution for facilitating communication, collaboration, and decision making, particularly as it relates to the planning, selection, and allocation of feedstocks
Microsoft .NET Framework 2.0Microsoft BizTalk Server 2004Microsoft Office SharePoint ServerMicrosoft SQL Server 2000Microsoft Visual Studio 2005Microsoft Windows Server 2003 Enterprise Edition
Enhanced decision making
Improved throughput, reduced inventories
Streamlined feedstock selection and purchase, allocation and operation
Potential yearly savingsof tens of millions of dollars
Strong foundation forfuture solution integration
We see this solution as the foundation of a long-term approach to optimization that will help Lyondell maintain its competitive edge.
Kara Achtermann, Lyondell
Solution Customer
Results/Benefits
Customer Business
Challenge
Microsoft works with partner to make Nissan plant one of North America’s most efficient
Build product as specified in ERP master build schedule
An integrated Production Management and Control system to support the “Build to Sequence” production of 6 models at a production rate of 550,000 per year in the largest footprint manufacturing facility in North America
Long term partnership sought with solution providers
Proficy for Automotive MES with Order Execution Management, Sequence Management, Supplier Broadcast, and Error Proofing based onProficy Tracker
Proficy HMI/SCADA CIMPLICITY for all plant floor HMIs
Active Directory for User Mgmt
BizTalk Server for ERP connectivity
SQL Server as a basis for all configuration, runtime, and historical information
Engineering team 75% smaller than competition
Maintenance training time reduced by 70%
Engineering training time reduced 50%
80% integration cost reduction in subsequent projects
Near Six-Sigma Quality and Up-Time, highly available solution
“Proficy for Automotive is a major contributor to making the plant the most productive car plant in North America, and we’re passing those benefits on to our new facility.”
Mike Head, Department Manager Control Systems
Performance 3 times faster
Easy migration
Greater resource efficiency
Lower total cost of ownership
Arçelik migrated its SAP ERP solution from a Sun/Solaris/Oracle technology stack to the Microsoft® Application Platform and SQL Server running on Windows Server® 2008 Enterprise operating system.
As Arçelik prepared to update the infrastructure supporting its SAP enterprise resource planning (ERP) deployment
Evaluated platforms to see which provided the best performance and lowest total cost of ownership.
New PLM system being implemented
Turkey’s Arçelik Moving 5 Terabyte SAP database from Oracle to SQL Server 2008
“With the new Microsoft Application Platform and HP infrastructure our
SAP system performance is 3 times faster than our previous
Sun/Solaris/Oracle solution.”
“We are saving on licensing, hardware, and on systems integration and
ongoing administrative and data management costs.”
Ahmet Ihsan Ceylan, Chief Information Officer, Arçelik
Decreased call duration by 10% or more
Decreased rep training time by 45%
Improved profit per sale
9x ROI
Decreased lines of code by 19%
Deployed the Integrated Dell Desktop to 8,000 representatives
Used .NET Smart Client and Web Services interfaces, designed from the ground up to support call center sales processes
40 different information systems to understand and meet customer needs
Manually switching between shopping cart, order history, and support history
Configuring an order and generating a quote required complex text and code entries
New Dell sales tool reduces sales call times, substantially improves profitability
“Customer experience is what differentiates Dell from others in our industry. The evolution of our direct sales model has paved a very efficient way to reach our customers.”
Michael DellChairman, Dell
Manufacturing Partner ecosystem
Partner Solutions
People, Business Networks, and Consumers
Familiar
Software that is
and easy to use
Connected
Easier to integrate
and deploy
Innovative
Continually evolving
to meet your needs
Supported
Widely used and
by large ecosystem
Empower
multi-enterprise business networks
to drive shared performance goals
Consumer ConnectionEnhance
with
on-Line services