Charity Number 1098343
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Transcript of Charity Number 1098343
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CONTENTS
Page
Contents 2
Our Aim 3
How to contact us 4 - 5
Staff Photographs 6
Map of where to find us. 7
What help we can offer 8 – 10
Befriending 11
Foot Health 12
Chooseday Club 13
Volunteers 14
The Management Committee 15
Funding 16
Useful telephone numbers 17 – 20
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Our Aim
To promote the independence of the Over 60’s in their own home by providing services that includes
advice, practical help, general support and befriending for people in Canterbury City and the
Rural Canterbury District.
Charity Number 1098343
We are a registered Charity and are governed by a Constitution
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HOW TO CONTACT US
If you are aged 60 or over or you know an elderly neighbour, friend, relative, client or patient who needs
help you can contact us in the following ways;
In Person You can visit our office; The Over 60’s Office is on the first floor of the Northgate Centre (See Map on page 7). There is disabled access to the building and a lift to access the 1st
floor. The office is open for enquires between the hours of
9.00am and 2.00pm Monday to Friday.
By Telephone 01227 456616
You can make an appointment to come into the office or for a Support Worker to visit you in your home. An
answer phone is in use out of office hours
Textphone users can use Typetalk (for the deaf or speech-impaired)
Dial 18001 01227 456616 A typetalk operator will speak your typed conversation
and relay the spoken reply with a typed message to your textphone.
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Write to Us
at The Over 60’s Community Service
The Northgate Centre, Military Road Canterbury, Kent. CT1 1YX
Our email address is: [email protected]
The Over 60’s office is located at The Northgate Centre
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June Allison Support Worker
People you are likely to see from this Service
Ann Bradley Project Manager
Maria Pacan Volunteer
Hilary Hinde Project
Administrator
Bandana Srinivasan Volunteer
Nick Blanchet Volunteer
Sally Waters Volunteer
Jill Wiffen Volunteer
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All our staff have criminal record checks carried out regularly to enhanced level and carry authorised identity badges with them. You should always ask to see this badge when a member of our staff asks to be admitted to your home. All home visits will be by prior appointment, if possible.
MAP OF WHERE TO FIND US
The Over 60’s Community Service, Northgate Centre,
Military Road
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The Services we can offer FREE of charge:-
Benefit Checks – Help to claim any benefits entitled to.
Advice & help to maintain your home or tenancy –sorting out rent or mortgage arrears, bills etc.
Debt Management
Hospital Discharge - Short Term support for 1 to 6 weeks to co-ordinate help and to make sure you are re-settled and able to cope at home.
Short-term support if you have suffered any traumatic event such as bereavement or injury.
Help to access advice and support during a personal crisis, such as domestic violence, harassment or adult abuse.
Liaise with Health professionals for disability aids and home adaptions.
Access help from other agencies such as Social Services & Housing.
Apply for a Lifeline or Bus Pass.
Dietary and exercise advice.
Help to access hot or frozen meals delivery.
Food preparation – help to find ways to make food preparation easier.
Moving home – organising a removals company, packing/unpacking.
Personal Safety –alert Community Wardens or the Police if there is a particular problem of safety in
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your area. Contact someone to fit door chains, smoke alarms and window locks. (The fitter may make a charge)
Help to access Transport, Gardening and Practical Help schemes for small DIY jobs.
Information about various lunch clubs and other leisure activities such as short mat bowls, gentle exercise, seated exercise, art classes, bingo, outings, in your local community.
Befriending Service (See page 11)
*Please note that you may only receive some of the
services listed. All help given is discretionary following an initial home visit, called a Home Assessment. At this time we will discuss and agree with you the help we can offer and carry out. If there are any charges you will be advised at the time.
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The following Services have a small charge attached to cover printing, photocopying, bank charges and mileage costs
Take photograph and print for Blue Badge, Bus Pass etc.
£5.00
Emergency transport - within 5 mile radius, at Support workers discretion – or they can access local Transport Schemes
£2.50 one-way, £5.00 return
Pay Bills £1.00 per cheque if our cheques used.
Toe nail cutting by a Private Foot Health Practitioner (see page 12)
£15.00 an appointment. Charge goes to Foot Health Practitioner
The Chooseday Club - Lunch, outings, speakers and much more (see page 13)
£8.00 (plus raffle £1.00 optional) Transport
Please note - we do not give financial advice to do with savings or investments, legal advice or write wills
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Befriending Service This is a discretionary service, especially for those who are lonely or housebound; isolated through location, mobility or disability. After a visit by a support worker you will be assigned an experienced trained visitor, who will visit for 1 hour a week at a mutually decided time. The visits are solely for company and to check that all is well. The visitor will not be expected to do shopping, cleaning or other odd jobs. His or her time will be devoted purely to social conversation, to read to you or to play a board game. However, if you do have any concerns or problems, these can be discussed briefly with the visitor who can make an appointment for a support worker to call to help you further.
All visitors assigned will have been checked by the Criminal Records Bureau at Enhanced Level.
You are free to end befriending visits at anytime or request another visitor.
To receive this service telephone: 01227 456616
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Tender Toes
Private Foot Health Practitioner
Maxine Lord (S.A.C Dip FHPT S.A.C. Dip FHPP)
At the Northgate Centre Once a month from 9.00am to 2.30pm.
Bookings to be made in advance.
Please ring Hilary Hinde
01227 456616.
The cost for this service is £15.00 per
appointment
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The Chooseday Club
This club is for Active over 60’s – providing a two-course lunch followed by activities or
outings throughout most of the year. The group meet Tuesdays at The Northgate Centre,
Military Road at 12.30pm Normal cost is £8.00 for lunch and afternoon activity plus
optional £1.00 for raffle. Costs may vary for outings. This is a great way to meet people and to have fun.
Telephone Hilary on 01227 456616 to book a place. (There may be a short waiting list)
*Please note if you are not active and would like to attend a lunch club, we can help you to access other alternative clubs at Northgate Ward Community Centre and Age UK
Canterbury.
C C
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Volunteers
We operate a volunteering policy.
The Over 60’s Community Service would not be able to run without the dedication and support of the volunteers
who give their time freely. They are valued team members and help in all aspects of the Service.
Volunteering can be very rewarding.
If you are interested in becoming a volunteer, please call
01227 456616 and you will be invited for an informal chat with the Manager.
Mileage and some expenses will be paid.
You must be over 18 years of age, agree to be checked
through Criminal Records Bureau, provide two references and have an empathy with the elderly.
You might like to become a committee member or be a befriender, a shopper or help with transport if you drive a car. You might like to help out at a lunch club becoming a welcoming host or running activities. If you help at a lunch club you will receive a subsidised lunch. We are always looking for volunteers that can give any amount of time and who could maybe offer a new skill to our team.
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The Over 60’s Community Service Management Committee
Muriel Jennings MBE Chairperson
Residents and Service Users - voting
Mr N Blanchet, Mrs O Frost, Mrs D Garner, Mr M Garner, Rev. P Greig, Miss V Papworth and Mrs H Roblin.
Advisors
Kent County Cllr. Graham Gibbens, Canterbury City Cllrs.
Sally Waters, Alan Baldock & Jean Butcher
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We are Funded by: -
Charitable Donations and own fund raising events
DONATIONS
As a registered charity we are always looking for funding in order to be able to maintain a free service to elderly people who really need our help. Please consider donating or bequeathing any amount to us if you so wish, as all amounts would be gratefully received and will go to direct services for the elderly.
Thank you
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USEFUL TELEPHONE NUMBERS
The Over 60’s Community Service - 01227 456616 Community Centres; The Northgate Centre - 01227 785293
Querns Road - 01227 478958
St Stephens Community Association - 01227 464676
Hersden Neighbourhood Centre - 01227 712040
Spring Lane - 01227 477960
Thanington Neighbourhood Resource Cent- 01227 767720
Ashford Road Community Association - 01227 451201 Local Services
Social Services - 03000 41 61 61
Canterbury City Council - 01227 862000
Serco - Refuse collection - 0800 031 9091
LifeLine - 01227 862540
24 hr. Gas/Carbon Monoxide emergency- 0800 111 999
24 hr. Electric emergency - 0800 783 8866
24 hr. Floodline - 0345 988 1188
24 hr. Environment Incident Hotline - 0800 80 70 60
Citizens Advice, Canterbury - 01227 452762
Pension Service - 0800 731 7898
Senior Citizen Bus Pass - 03000 41 83 83
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Emergencies, Police, Fire, Ambulance - 999 Non-Emergency Service - 111 www.kent.police.uk non-emergency- 01622 690690
PCSO’S Neighbourhood Team -Telephone: 101 non-emergencies
Crimestoppers - if you have information on any crime, and you wish
to remain anonymous - 0800 555 111
Community Wardens Head Office - 03000 41 34 55 www.kent.gov.uk (in search bar: - Community Wardens) Team Leader Maurice Stewart Tel. 07813 711942 Email: [email protected]
Canterbury Fire Station (non-emergency) 01622 692121
Kent Dementia Helpline - 0800 500 3014
Kent and Canterbury Hospital - 01227 766877
NHS Patient Transport - 08432 241888
Kent Karrier Dial-A-Ride - 03000 413567
Volunteer Transport Scheme - 01227 743701
Age UK www.ageuk.org.uk/canterbury - 01227 462368 Care Navigator – Kristina Amos - 01227 787313 [email protected] www ageuk.org.uk/herne Bay - 01227 749570 www.ageuk.org.uk/whitstable - 01227 272055 www.ageconcernsandwich.com - 01304 614237
Action on Hearing Loss (formally RNID) (Freephone) - 0808 808 0123 Textphone (Freephone) - 0808 808 9000
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Hi Kent (Canterbury) - 01227 760046
RNIB helpline - 0303 123 9999
Winter Fuel Helpline - 03459 15 15 15
Dentaline – emergency only - 01634 890 300
The Silver Line (free helpline ) - 0800 4 70 80 90
Independent Age advice line - 0800 319 6789
DOCTORS TELEPHONE NUMBERS
Urban: Northgate Medical Practice - 01227 208556
Canterbury Health Centre - 01227 452444 01227 780437
New Dover Road - 01227 462311
Cossington House - 01227 763377
London Road - 01227 463128
The University Medical Centre - 01227 469333
Estuary View Medical Centre - 01227 284300
Rural:
Chartham Surgery - 01227 738224
The Old School Surgery, Chartham - 01227 738282
Sturry Surgery - 01227 710372
Bridge Health Centre - 01227 831900
Littlebourne Surgery - 01227 721515
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Blean Surgery - 01227 764211
The Surgery, Hersden - 01227 710416
Wingham Surgery - 01227 720205
The Surgery, Chilham - 01227 730210
Aylesham Health Centre - 01304 840233
Ash Surgery - 01304 812227
Confidentiality
All information can be given in the strictest of confidence.
The Over 60’s Community Service (Northgate Ward & Canterbury District) operates a confidentiality policy in
accordance with the Data Protection Act 1998.
We have interpreters contacts for a number of languages and we can send you a list of Cultural Centres in the Canterbury Area or Nationally
01227 456616
If you would like this booklet in
larger print please contact: 01227 456616
