Charisma Suite - xprimm.ro · • Debts classification with different criteria – Days Past Due...
Transcript of Charisma Suite - xprimm.ro · • Debts classification with different criteria – Days Past Due...
Functions
• Complete customer info
• Debts classification with different
criteria
– Days Past Due (DPD): 1-29 DPD, 30-59 DPD, 60-89
DPD, 90-180 DPD, 180-+ DPD
– Follow-up channels: Field Collections, collection
agency No. 1, collection agency No. 2, lawyer
– Complex clusters: promise to pay, abroken
promise, payments never started etc.
• Configure and track workflows
• Configure roles: operator, team lead,
fraud operator, supervisor
• Initiate activities: phone call, SMS,
letters
• Track payment promises
• Work with collection partners
(outsourcing)
Asset Repossession- ERP side
� Termination Aditional by Repossession
� GoodReceiveNote generation
� Entry price problem
� Cost center generation per asset
� Maintenance costs
� Consumption Note – Contract reactivation
� Repossessed assets Reevaluation
Asset Resale- ERP Side
� Sales invoice for repossessed assets
� Compensation sales income / Contract’s debts
� Generate documents to recognize loss