Character Grid: a Simple Repertory Grid Technique for Web Site Analysis and Evaluation

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Hassenzahl, M. (2002). Character Grid: a Simple Repertory Grid Technique for Web Site Analysis and Evaluation. In J. Ratner (Ed.), Human Factors and Web Development, 2nd ed. (pp. 183–206). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.

Transcript of Character Grid: a Simple Repertory Grid Technique for Web Site Analysis and Evaluation

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