Chapter5 Supplement Teamdynamics

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    Group and Team Dynamics

     (Supplement: Chapter 5 ProcessImprovement Team)

    IndM4!" (IndM 4#"$Chapter %)

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    Group Dynamics

    &hat is Group Dynamics'

    Social process here small roups

    interact*

    Collective e++ect that individuals have

    on each other*

    Sense o+ ,elonins

    -ey to Group Dynamics:Interaction. interdependence and

    communication

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    Group

    &hat is roup' To or more people ho are psycholoically

    aare o+ each other and ho interact to +ul+ill

    a common goal * /ive dimension o+ roups*

    %* Primary and secondary

    * /ormal and in+ormal

    !* 0eteroeneous and homoeneous

    4* Interactin and nominal1

    5* Temporary and permanent

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    Groups versus Teams

    &hat is a Team'0avin mem,ers ho share the same goals

    Share leadership roles

    Products produced 2 colla,orative ones*Provides +eed,ac3

    De+ined set o+ oals (productivity. mem,er

    satis+action and personal roth)

    ideo clips: Turtle and ra,,it

    https:*youtu,e*comatch'v6nD#t78p%ls

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    Group Development

    Process ta3es time and e++ort on eachmem,ers*

    /ive stae model/orminStormin9ormin

    Per+ormin d;ournin (May ,e)

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    Tuc3man

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    9orms

    alues that a roup develops 2

    e=pected ,ehavior o+ individuals in the

    roup or team* >nce developed 2 ,ecome the rules*

    7sually unritten*

    8=amples: ircra+t. automotiveassem,lers*

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    Group Composition

    &hy are e attracted to some individuals'

    Sharin common tas3 oals* Similar attitudes. opinions. ,ehavior. oals.

    ae. education. and personality*

    Continue e=posure and interaction

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    Si?e o+ Group

    &hich is easier to or3 ith: ! or %#

    individuals'

    5 @A individuals may +unction e++ectively

    >ver A individuals

    Bo participants tal3 less

    /ormal and eal interaction decreases

    Meetin /T/ vs irtually impact

    e++ectiveness*

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    Comple=ity o+ Interaction in Small and Bare Groups

    Tuc3er. M. McCarthy.. Eenton. D* ("")* The 0uman Challene* 9e ;ersey. Prentice 0all*

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    Group Cohesiveness

    Three +actors:

     mount o+ interaction

    8=tent to the mem,er share the same

    mission and oalsDeree o+ personal attraction

    8motions

    8motional con+lict (voidance. ithdraal)FI don

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    Group Consensus

     rrive at a solution that is accepta,le

    to most roup mem,ers*

    Communication and 0ard or3* Positive vs 9eative Consensus

    /ocus on underlyin o,;ectives. rather

    +orcin them to de+end*

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    Group oles

    Shared e=pectation o+ mem,ers<

    per+ormance in their position*

    Tas3$related roles

    Maintenance$related roles

    Individual roles

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    ole Prescriptions and ole

    Eehaviors &hat e say and do 8=pected to do: P

     ctual do: E E 6 P 6 8++ective or success+ul P: set o+ e=pectations a++ect a particular

    role*

    Doin as other

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    ole m,iuity and ole

    Con+lict ole m,iuity: 8mployees lac3s a clear

    understandin o+ e=pectations*

    ole con+lict: e=pectations con+lict ith

    each otheremployee

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    Types o+ 9on+unctional

    GroupTeam ,ehavior 

    Types o+ non+unctional roup

    ,ehavior*

    9>T8: In some circumstances. these,ehaviors may ,e help+ul to the roup

    activities*

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    Sel+$Manaed &or3 Teams

    8mpoers employees* llo decision ma3in* Participative. Bess hierarchical. ithout

    e=ternal supervision* Team is responsi,le +or:0irinDisciplinin team mem,ersCoordinatin or3+loTrainin employeesCoordination ith the company *

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    Sel+$Manaed &or3 Teams (Cont

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    Sel+$Manaed &or3 Teams (Cont

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    Group Phenomena

    Groupthin3

    Thin3 ali3e 2 inhi,it alternative points o+

    vie

    /ear +or ,rea3in up the cohesiveness

    Sel+$censorship

    Creates a sense o+ in+alli,ility

    is3y Shi+t&illinness to endorse ris3y decisions

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    Discussion uestions

    &hat determines roup e++ectiveness'