Chapter5 Supplement Teamdynamics
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Transcript of Chapter5 Supplement Teamdynamics
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Group and Team Dynamics
(Supplement: Chapter 5 ProcessImprovement Team)
IndM4!" (IndM 4#"$Chapter %)
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Group Dynamics
&hat is Group Dynamics'
Social process here small roups
interact*
Collective e++ect that individuals have
on each other*
Sense o+ ,elonins
-ey to Group Dynamics:Interaction. interdependence and
communication
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Group
&hat is roup' To or more people ho are psycholoically
aare o+ each other and ho interact to +ul+ill
a common goal * /ive dimension o+ roups*
%* Primary and secondary
* /ormal and in+ormal
!* 0eteroeneous and homoeneous
4* Interactin and nominal1
5* Temporary and permanent
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Groups versus Teams
&hat is a Team'0avin mem,ers ho share the same goals
Share leadership roles
Products produced 2 colla,orative ones*Provides +eed,ac3
De+ined set o+ oals (productivity. mem,er
satis+action and personal roth)
ideo clips: Turtle and ra,,it
https:*youtu,e*comatch'v6nD#t78p%ls
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Group Development
Process ta3es time and e++ort on eachmem,ers*
/ive stae model/orminStormin9ormin
Per+ormin d;ournin (May ,e)
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Tuc3man
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9orms
alues that a roup develops 2
e=pected ,ehavior o+ individuals in the
roup or team* >nce developed 2 ,ecome the rules*
7sually unritten*
8=amples: ircra+t. automotiveassem,lers*
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Group Composition
&hy are e attracted to some individuals'
Sharin common tas3 oals* Similar attitudes. opinions. ,ehavior. oals.
ae. education. and personality*
Continue e=posure and interaction
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Si?e o+ Group
&hich is easier to or3 ith: ! or %#
individuals'
5 @A individuals may +unction e++ectively
>ver A individuals
Bo participants tal3 less
/ormal and eal interaction decreases
Meetin /T/ vs irtually impact
e++ectiveness*
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Comple=ity o+ Interaction in Small and Bare Groups
Tuc3er. M. McCarthy.. Eenton. D* ("")* The 0uman Challene* 9e ;ersey. Prentice 0all*
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Group Cohesiveness
Three +actors:
mount o+ interaction
8=tent to the mem,er share the same
mission and oalsDeree o+ personal attraction
8motions
8motional con+lict (voidance. ithdraal)FI don
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Group Consensus
rrive at a solution that is accepta,le
to most roup mem,ers*
Communication and 0ard or3* Positive vs 9eative Consensus
/ocus on underlyin o,;ectives. rather
+orcin them to de+end*
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Group oles
Shared e=pectation o+ mem,ers<
per+ormance in their position*
Tas3$related roles
Maintenance$related roles
Individual roles
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ole Prescriptions and ole
Eehaviors &hat e say and do 8=pected to do: P
ctual do: E E 6 P 6 8++ective or success+ul P: set o+ e=pectations a++ect a particular
role*
Doin as other
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ole m,iuity and ole
Con+lict ole m,iuity: 8mployees lac3s a clear
understandin o+ e=pectations*
ole con+lict: e=pectations con+lict ith
each otheremployee
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Types o+ 9on+unctional
GroupTeam ,ehavior
Types o+ non+unctional roup
,ehavior*
9>T8: In some circumstances. these,ehaviors may ,e help+ul to the roup
activities*
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Sel+$Manaed &or3 Teams
8mpoers employees* llo decision ma3in* Participative. Bess hierarchical. ithout
e=ternal supervision* Team is responsi,le +or:0irinDisciplinin team mem,ersCoordinatin or3+loTrainin employeesCoordination ith the company *
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Sel+$Manaed &or3 Teams (Cont
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Sel+$Manaed &or3 Teams (Cont
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Group Phenomena
Groupthin3
Thin3 ali3e 2 inhi,it alternative points o+
vie
/ear +or ,rea3in up the cohesiveness
Sel+$censorship
Creates a sense o+ in+alli,ility
is3y Shi+t&illinness to endorse ris3y decisions
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Discussion uestions
&hat determines roup e++ectiveness'