CHAPTER-VII TALCOTT PARSONS ELEMENTS OF...
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CHAPTER-VII
TALCOTT PARSONS ELEMENTS OF CONFLICT
Parsons (1951) categorized pattern variables for the social
system. These variables are exhaustive in the possible orientations an
actor can have in a given situation and are core qualities of social
interactions. He noted that the variables reflect a defined set of
options whose permutations and combinations reflect an actor‘s
orientation within a social system and influence patterns of
interactions.
Parsons developed a general theory for the study of society
called action theory, based on the methodological principle of
voluntarism and the epistemological principle of analyticalrealism. The
theory attempted to establish a balance between two major
methodological traditions: the utilitarian-positivist and hermeneutic-
idealistic traditions. For Parsons, voluntarism established a third
alternative between these two. More than a theory of society, Parsons
presented a theory of social evolution and a concrete interpretation of
the "drives" and directions of world history.
Parsons analyzed the work of Émile Durkheim and Vilfredo
Pareto, and evaluated their contributions through the paradigm of
voluntaristic action. Parsons was also largely responsible for
introducing and interpreting Max Weber's work to American
audiences. Although he was generally considered a major
structuralised functionalist scholar, in an article late in life, Parsons
explicitly wrote that the term "functional" or "structural functionalist"
were inappropriate ways to describe the character of his theory. For
Parsons, "structural functionalism" was a particular stage in the
methodological development of the social science, and "functionalism"
was a universal method; neither term was a name for any specific
school. In the same way, the concept "grand theory" is a derogatory
term, which Parsons himself never used.
Pattern variablesare five dichotomies, developed by Talcott
Parsons, to draw out the contrasting values to which individuals
orient themselves in social interaction. One side of the dichotomies
reflects the value patterns dominant in traditional society
(Gemeinschaft), the other reflects the dominant values of modern
society (Gesellschaft). Social change can be defined as alterations that
occur in the social structure and social relationship. Alterations may
occur in norms, values, cultural products and symbols in a society.
Institutions, patterns of interaction, work, leisure activities, roles,
norms and other aspects of society can be altered over time as a result
of the process of social change.
Parsons asserted that there are two dimensions to societies:
instrumental and expressive. By this he meant that there are
qualitative differences between kinds of social interaction. He observed
that people can have personalized and formally detached relationships
based on the roles that they play. The characteristics that are
associated with each kind of interaction are called the Pattern
Variables.
Role being the most vital element of the social system, its
performance generates forces of strain or tension. The extent of strain
depends on the way role expectations are institutionalized in society
and also on the degree to which the values of role expectations are
internalized by social actors. In relation to motivational orientation
and value orientation, in the performance of roles, each actor faces
dilemmas. These dilemmas emanate from strains in an individual's
choice of or preference within a range of orientations both related to
needs and to values.
Though these dilemmas are often seen dichotomously they in
fact are placed along a continuum. The actor must choose between
the options, before she or he can act with respect to the situation. For
example, in a situation, which requires an actor to choose between
universalistic values or particularistic values, the actor can choose
only one of them. Parsons argues that there are a strictly limited and
defined set of alternatives or choices that can be made, and the
relative primacies given to choices constitute the ''patterning of
relational institutions.'' These choices or alternatives are called
orientation selection.
Since the present study is focused on the role conflict of
individuals in the society, hence, to correlate the findings of the study
with Talcott Parsons pattern variables is quite relevant and of utmost
importance.
The five basic pattern variables are noted in Table 7.1.
Table 7.1
Pattern Variables
Self vs. Collective Interest
Universalism vs. Particularism
Achievement vs. Ascription
Specificity vs. Diffuseness
Affectivity vs. Affective Neutrality
Self vs. Collective Interest
This pattern variable reflects whether an actor‘s focus is self-
oriented or oriented toward the collective. The actor is considered to
have a self-orientation if the pursuit of private interests is paramount
to the collective interest (Parsons, 1951). It looks at an actor‘s interest
in satisfying personal concerns rather than concerns that are shared
with members of the collective. Parsons suggested that the self vs.
collective dichotomy is actually a category that can have influence
upon the other pattern variables and can be influenced by
institutional factors.
Universalism vs. Particularism
This pattern variable category focuses upon the actor‘s role
expectations. If the actor‘s orientation is universal, his interaction
toward all others is the same. If the actor‘s orientation is particular,
his/her interaction is based upon the fulfilment of an obligation that
is specific toward an individual or based upon a particular
relationship with the individual. Parsons (1951) noted that the
fulfilment of contractual agreements can be a reflection of universal
generalization. The polar alternative is the fulfilment of an obligation
based upon an individual‘s membership to a particular group
(Parsons, 1951).
Achievement vs. Ascription
This pattern variable category focuses upon the actor‘s
perspective regarding goal attainment. If an actor‘s orientation
emphasizes performance, then the actor‘s focus is considered to be an
achievement. The expectation is that the actor achieves goals and
success through performance. The polar alternative is if the actor‘s
orientation emphasizes attributes or status within a system to attain
goals. Orientation that emphasizes an actor‘s membership group is
considered to be a focus upon ascription (Parsons, 1951).
Specificity vs. Diffuseness
This pattern variable category focuses upon the actor‘s interest
and interaction with social objects. An actor‘s interest in a social
object can be specific toward a particular object or can be broader
with a more diffuse scope. If an actor has an orientation of specificity
toward an object, it means that interaction with the social object is
based upon specific terms. If an actor has a diffuse orientation, the
actor‘s perspective toward social objects is broad and is not limited
toward the specific object (Parsons, 1951).
Affectivity vs. Affective Neutrality
This pattern variable category determines whether an actor
expresses their orientation toward social objects in terms of immediate
gratification (affectivity) or in terms of moral interests (affective
neutrality). An actor with an affectivity orientation derives or seeks to
derive pleasure or gratification from their interactions. Parsons (1951)
noted that an actor is unable to subsist without immediate
gratification. However, a social system may require the renunciation of
an actor‘s gratification in effort to attain the social system‘s goals
(Parsons, 1951). An actor who remains impartial in their interactions
does not obtain or seek to obtain personal gratification in their
encounters and attempts to maintain neutrality in their interactions.
PATTERN VARIABLE GROUPING
Parsons (1951) recognized that actors‘ roles within a social
system are composed of complex patterns that can define behaviour.
Identification of an actor‘s orientation for each pattern variable offers
insight into an actor‘s behaviour within their specific roles.
Institutional forces are a fundamental element of a social system and
can define social roles and establish expectations for social
interactions. These forces can influence an actor‘s orientation
patterns.
Pattern variables can be grouped based upon their relevance to
an actor‘s value or motivational orientation in a given social system.
Parsons (1951) suggested the universalism-particularism and
achievement-ascription pattern variables are more closely related to
value orientation than the other pattern variables. In contrast,
specificity-diffuseness and affectivity-affective neutrality are more
closely related to an actor‘s motivational orientation. The pattern
variable self-collective can be considered neutral in reference to value
and motivational orientations‘ reference points. Grouping of the
pattern variables and assessing potential interrelationships between
variables provides the basis for a more comprehensive assessment of
social interaction.
Table 7.2 provides the scheme for pattern variable grouping.
Table 7.2
Grouping of Pattern Variables
Orientation Grouping
Integerative Self, Collective
Value Universalism, Partcularism, Achievement,
Ascription
Motivational Specificity, diffuseness, Affectivity, Affective
Neutrality
Value Orientation
The pattern variable dichotomies universalism-particularism
and achievement-ascription are most directly related to an actor‘s
value orientation. They are important variables when assessing an
actor‘s orientation toward role expectations and goals. These pattern
variables are concerned with the norms that exist within the social
system. The universalism-particularism variable focuses upon the
actor‘s role expectations and the actor‘s view of the role‘s norms and
values as universal or particular. Achievement-ascription focuses
upon the actor‘s view of whether the role emphasizes goal attainment
based upon performance or personal attributes.
Motivational Orientation
The pattern variable dichotomies specificity-diffuseness and
affectivity-affective neutrality are most directly relevant to an actor‘s
motivation. Parsons noted that an actor must have a motivational
focus to function within a social system. The motivational pattern
variables are important when assessing an actor‘s personality needs.
The specificity-diffuseness dichotomy focuses upon whether an actor‘s
role requires specificity or diffuseness during social interactions. The
affectivity-affective neutrality dichotomy focuses upon whether the
actor receives immediate gratification or is impartial in their social
interactions.
Integrative Orientation
The self-collective orientation pattern variable is an important
integrative component for actors. It has significance in that it serves
as a critical internal reference point and can influence the focus of
other pattern variables. In contrast, the other pattern variables have
reference points that are external to the actor and are based upon
interaction with others within the social system.
Combinations of Value Orientations
Table 7.3 offers the possible combinations of the value
orientation variables. The potential interrelationships between
universalism-particularism and achievement ascription describe the
major social value orientations. Each cell can be further evaluated in
relation to the pattern variables that are related to motivational
orientation. All of these combinations can then be assessed in regards
to an individual‘s focus upon self or the collective. This type of
evaluation can result in 32 possible combinations of the 5 pattern
variable dichotomies. However, Parsons (1951) noted that in the
evaluation of a social system and an actor‘s interaction within the
social structure, the value- and motivational- orientation pattern
variable dichotomies are emphasized. The pattern variable dichotomy
of self vs. collective is typically omitted from the evaluation of
interactions within a social system because of its symmetrical relation
to the whole scheme. The integrative orientation can be used to
subdivide any of the cells within the Tables 7.3. Parsons
categorization of an actor‘s pattern variable orientation can be the
foundation upon which an actor‘s interaction within a social system
can be evaluated.
Table 7.3
Integration of Value-Orientation Pattern Variables
Universalism Particularism
ACHIEVEMENT
Universalistic
Achievement Pattern
Particularistic
Achievement Pattern
Expectation of active
achievement in
accord with
Expectation of active
achievement relative to
and/or on behalf of the
universalized
standards and
generalized rules
relative to other
actors
particular relational
context in which the
actor is involved
ASCRIPTION
Universalistic
Ascription Pattern
Particularistic
Ascription Pattern
Expectation of an
orientation of action
to a universalistic
norm defined either
as an ideal state or as
embodied in the
status-structure of
the existing society
Expectation of an
orientation of action to
an ascribed status
within a given
relational context
Universalistic-Achievement Pattern
The universalistic-achievement pattern puts the actor‘s
emphasis on universally defined goals and a focus on achievement to
obtain the particular goals. Active achievement occurs in accordance
with accepted rules and standards. The combination of universalism
orientation with achievement orientation places the emphasis upon a
selected process of goal attainment. The choice of the means to
achieve and the particular goal to be pursued is based upon the
individual. Pragmatism epitomizes this orientation.
Universalistic-Ascription Pattern
The universalistic-ascription pattern puts an emphasis on the
achievement of an ideal state in the structure of an existing society.
When universalism is combined with an ascriptive emphasis, the
primary relevance of universal standards shifts the emphasis to
attaining a social system‘s desired structure based upon an
individual‘s or group‘s membership status. It is possible that the
universalistic elements of this combination of orientations can
introduce strain into the system when there is a focus upon
universalism concurrent with an attempt to maintain a status quo
that is based upon membership status.
Particularistic-Achievement Pattern
The particularistic-achievement pattern puts emphasis of
achievement in the particular social context in which the actor is
involved. The focus is on an actor‘s relationship with social objects
with whom he is interacting with an attempt to achieve within a given
social structure. The actor with a particularistic achievement
orientation adapts to the goals of the social system.
Particularistic Ascription Pattern
The particularistic-ascription pattern places emphasis upon an
actor‘s action within an ascribed status of the social structure. It is
perceived as that the actor is adapting his action within an order or
social status for which he is not responsible. When considering the
integration of the value orientation pattern variables, one can also
focus upon whether the actor has a self or collective orientation. The
universalistic-achievement pattern and the particularistic-ascription
pattern have an emphasis upon the self orientation. The
universalistic-ascription pattern and the particularistic-achievement
pattern have an emphasis upon the collective orientation. In these
patterns, there is a focus of responsibility toward the social system
rather than emphasis upon self.
An analysis of a social system requires an evaluation of the
patterns of interactions and their relationship to the social system‘s
functions. It is the dominant value orientation pattern that can
influence behavior within a given social structure. Differentiation
between social systems may correspond to value orientation patterns.
However, social structures are not only a function of value orientation
patterns, but are a result of the integration of value orientation
patterns with pattern variables that emphasize motivation. The
integration of value orientations and motivational orientations are
outlined in Tables 7.4 to 7.7. Additionally, all of these patterns can be
accessed from the perspective of a self or collective orientation.
Table 7.4
Universalistic-Achievement Patterns
Universalism
Affectivity Affective Neutrality
A C
H I E
V E
M E
N T
Specificity
Expectation of
specific affective
expressions towards
a class of objects on
Expectation of specific
disciplined action
towards a class of
objects on the basis of
the basis of
achievement
achievement
Diffuseness
Expectation of
specific diffuse
expressions towards
a class of objects on
the basis of
achievement
Expectation of diffuse
disciplined action
towards a class of
objects on the basis of
achievement
Table 7.5
Universalistic-Ascription Patterns
Universalism
Affectivity Affective Neutrality
A S
C R
I P T
I O N
Specificity
Expectation of
specific affective
expressions towards
a class of objects on
the basis of qualities
Expectation of specific
disciplined action
towards a class of
objects on the basis of
qualities
Diffuseness
Expectation of
specific diffuse
expressions towards
a class of objects on
the basis of qualities
Expectation of diffuse
disciplined action
towards a class of
objects on the basis of
qualities
Table 7.6
Particularistic-Achievement Patterns
Particularism
Affectivity Affective Neutrality
A C
H I E
V E
M E
N T
Specificity
Expectation of
specific affective
expressions towards
a class of objects in
a particular
relationship with
the actor on the
basis of
performance
Expectation of specific
disciplined action
towards a class of
objects in a particular
relationship with the
actor on the basis of
performance
Diffuseness
Expectation of
specific diffuse
expressions towards
a class of objects in
a particular
relationship with
the actor on the
basis of
performance
Expectation of diffuse
disciplined action
towards a class of
objects in a particular
relationship with the
actor on the basis of
performance
Table 7.7
Particularistic-Ascription Patterns
Particularism
Affectivity Affective Neutrality
A S
C R
I P T
I O N
Specificity
Expectation of
specific affective
expressions towards
a class of objects in
a particular
relationship with the
actor on the basis of
qualities
Expectation of specific
disciplined action
towards a class of
objects in a particular
relationship with the
actor on the basis of
qualities
Diffuseness
Expectation of
specific diffuse
expressions towards
a class of objects in
a particular
relationship with the
actor on the basis of
qualities
Expectation of diffuse
disciplined action
towards a class of
objects in a particular
relationship with the
actor on the basis of
qualities
ELEMENTS OF CONFLICT IN PRESENT STUDY
In the present study there are four elements of Talcott Parsons
Pattern Variables:
Self Orientation-Collectivity Orientation
Affectivity-Affective Neutrality
Universalism-Particularism
Ascription-Achievement
Relevance of Talcott Parsons pattern variables in work-family
conflict, social support and job satisfaction is discussed hereunder:
Work-Family Conflict
The work-family conflict has 18 statements, which are of the
nature of self orientation-collectivity orientation. Maximum score of
each statement is 5. If the obtained score is more than or equal to 2.5,
then the statement represents the pattern of self orientation, if it is
less than 2.5 then it represents the pattern of collectivity orientation.
In the present study, following pattern has been observed as shown in
Table 7.8.
Table 7.8
Pattern Variables and WFC
Statement Public Sector Private Sector
S1 Self Orientation Self Orientation
S2 Self Orientation Self Orientation
S3 Self Orientation Self Orientation
S4 Self Orientation Self Orientation
S5 Collectivity Orientation Self Orientation
S6 Self Orientation Self Orientation
S7 Self Orientation Self Orientation
S8 Self Orientation Self Orientation
S9 Collectivity Orientation Self Orientation
S10 Collectivity Orientation Collectivity Orientation
S11 Collectivity Orientation Self Orientation
S12 Collectivity Orientation Collectivity Orientation
S13 Collectivity Orientation Self Orientation
S14 Collectivity Orientation Self Orientation
S15 Collectivity Orientation Self Orientation
S16 Collectivity Orientation Self-Orientation
S17 Self Orientation Self Orientation
S18 Collectivity Orientation Self Orientation
The Self Orientation-Collectivity Orientation Pattern Variable of
Talcott Parson was represented through different statements related to
work-family conflict. S1, S2, S3, S4, S6, S7, S8 and S17 in public
sector secured more than 2.5 score of agreement. Similarly, S1, S2,
S3, S4, S5, S6, S7, S8, S9, S11, S13, S14, S15, S16, S17 and S18 in
private sector secured more than 2.5 score of agreement. These
statements belonged to the individual‘s problems, emotions and
efforts. Their score of more than 2.5 means individual dominated in
these statements. That is why these statements are self oriented and
the work-family conflict arises out of self orientation as per Talcott
Parsons Pattern Variable. The S10 and S12 in both the sectors and
S5, S9, S11, S13, S14, S15, S16 and S18 in public sector score less
than 2.5, which meant that individual could not make her presence
strongly. These statements represented Collectivity Orientation.
Therefore, the approach on these statements did not lead towards
work-family conflict
Social Support
In case of Social Support, the pattern was found to be
Affectivity-Affective Neutrality. If the obtained score is more than or
equal to 2.5, then it represented affectivity, other affective neutrality.
Table 7.9 observes the pattern.
Table 7.9
Pattern Variables and Social Support
Statement Public Sector Private Sector
Supervisors
1 Affectivity Affectivity
2 Affectivity Affectivity
3 Affectivity Affectivity
4 Affectivity Affectivity
Co-Workers
1 Affectivity Affectivity
2 Affectivity Affectivity
3 Affectivity Affectivity
4 Affectivity Affectivity
Husband
1 Affectivity Affectivity
2 Affectivity Affectivity
3 Affectivity Affectivity
4 Affectivity Affectivity
Relatives/Friends
1 Affectivity Affectivity
2 Affectivity Affectivity
3 Affectivity Affectivity
4 Affectivity Affectivity
As it is clear from the above pattern in Social Support, all the
statements in relation to different social support elements like
supervisors, co-workers, husband and relatives/friends represents the
pattern variable of Affectivity as the obtained score came to be more
than 2.5 in all the cases. This show the social support elements are
effective and play positive role in mitigating the work-family conflict.
Job Satisfaction
The applicability of pattern variables in job satisfaction is shown
in Table 7.10.
Table 7.10
Pattern Variables and Job Satisfaction
Job Satisfaction/Pattern
Variable
Public Sector Private Sector
Universalism-Particularism
Bank Policy & Administration Universalism Universalism
Working Conditions Universalism Universalism
Welfare Services Universalism Universalism
Self Orientation-Collectivity
Orientation
Overall Supervision Collectivity
Orientation
Collectivity
Orientation
Responsibility Collectivity
Orientation
Collectivity
Orientation
Affectivity-Affective
Neutrality
Relation with Supervisors Affectivity Affectivity
Relation with Peer Affectivity Affectivity
Relation with Subordinates Affectivity Affectivity
Recognition Affectivity Affectivity
Ascription-Achievement
Achievement Achievement Achievement
Advancement Achievement Achievement
Possibility of Growth Achievement Achievement
Measurement of Job satisfaction in relation to pattern variable
is done with the help of the following:
Universalism-Particularism: If the mean score is more than or
equal to 2.5 then it represents Universalism, otherwise Particularism.
Self Orientation-Collectivity Orientation: If the score is more
than or equal to 2.5, then it represents Collectivity Orientation,
otherwise Self Orientation
Affectivity-Affective Neutrality: If the score is more than or equal
to 2.5, then it represents Affectivity, otherwise Affective Neutrality.
Ascription-Achievement: If the score is more than or equal to
2.5, then it represents Achievement, otherwise Ascription.
In the present study, the aspects of job satisfaction represented
similar pattern variables. In case of Bank Policy & Administration,
Working Conditions and Welfare Services, Pattern Variable of
Universalism has been represented. In case of Overall Supervision and
Responsibility the Pattern Variable of Collectivity Orientation was
represented while Relation with Supervisors, Relation with Peers and
Relation with Subordinates represents Affectivity. In case of
Achievement, Advancement and Possibility of Growth, the Pattern
Variable of Achievement has been represented. The Talcott Parsons
Pattern Variables represented by different aspects of job satisfaction
are of positive role and nature. Hence, we can conclude that the job
satisfaction in banks will help to reduce the work-family conflict.
Therefore, overall it can be said that the approach on various
statements related to work-family conflict is of SelfOrientation, not of
Collectivity Orientation. Therefore the Self Orientation Pattern
emerged as strong conflict-inducing element of Talcott Parsons
Pattern Variables. On the other hand, the element like social support
and job satisfaction focuses on Affectivity, Universalism, Collectivity
Orientation and Achievement and not on Particularism, Self
Orientation, Affective Neutrality and Ascription. Therefore social
support and job satisfaction emerged as the conflict-reducing
elements of Talcott Parsons Pattern Variables.
MAIN FINDINGS
The findings that emerged from the study are as under:
The conflict arising out of self orientation and collectivity
orientation does not lead to work-family conflict.
Social support elements are effective and play a positive role in
mitigating the work-family conflict.
Job satisfaction helps in reducing the work-family conflict. So,
higher the job satisfaction lesser would be the work-family
conflict.
On the whole, it can be said that self orientation approach has
been adopted for the various statements related to work-family
conflict. Therefore the Self Orientation Pattern emerged as a strong
conflict-inducing element of Talcott Parsons Pattern Variables. On the
other hand, the elements such as social support and job satisfaction
focus on Affectivity, Universalism, Collectivity Orientation and
Achievement and not on Particularism, Self Orientation, Affective
Neutrality and Ascription. Thus social support and job satisfaction
emerged as the conflict-reducing elements of Talcott Parsons Pattern
Variables. So, it can be said that the results of this study correspond
with the Talcott Parsons Pattern Variables.