Chapter Succession Program

Jeff Shuey

Twitter: @jshuey

jshueywa.blogspot.com/ Founder Social Media Club Seattle

Founder IAMCP Seattle

Longtime Toastmaster

Agenda

• Why have a Chapter Succession Program?

• What’s the HARDEST THING about Succession Planning?

• Risks

• Benefits

• Results

• How to do it?

Why Do It?

• Can you hear me now?

• How about now?

• Are you Listening?

• Do you want to Listen?

• Trust me … People with no voice will soon find another place where they have one

Pulse Check

Grow the Chapter

If you build it …

What Can You Do?

Give ‘em the Mic!

Chapter Succession Considerations

• Shelf Life

• Half Life

• Use By Date

Use Before

Common Hurdles

Every Chapter has at least one of these:

They can significantly affect the ability to attract and retain new members & to create a succession plan

• The Gatekeeper

• The Irreplaceable Person

• Poor Record Keeping

• Longevity is Overly Rewarded

• The Longtime Committee Member

• Fear of Change

Succession Plan Things to Consider

Chapter Maintenance

• Mandatory Rotation / Exit Optional (2 years / Staggered)

• New Position Interviews – What do they want to do?

• Ask & Document: Why is this Chapter GREAT?

Questions to Ask:

• Is anyone planning to leave the club?

• Have Potential successors been identified?

– Expressed an Interest

• Volunteer development opportunities?

– Shadow Roles

– Committee Roles (Lead or Participate)

• Skills and experience required?

• Positions?

• Community changes?

Metrics Yes, Succession Planning has them too

• Volunteer turnover

• Volunteers vs. Recruits

• Lag Time to fill vacant positions

• Feedback

• Retention rates of volunteers

• Volunteer satisfaction

– Bored or Overworked

• Why did they go?

• Transitions

Chapter Succession Program

Jeff Shuey

Twitter: @jshuey

jshueywa.blogspot.com/ Founder Social Media Club Seattle

Founder IAMCP Seattle

Longtime Toastmaster