Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill...

32
Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin

Transcript of Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill...

Page 1: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

Chapter SixChapter SixSmall Business, Entrepreneurship, and Franchising

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin

Page 2: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.
Page 3: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-3

Entrepreneurship andSmall Business

EntrepreneurshipThe process of creating and managing a business to achieve a desired objective

Small BusinessAny independently owned and operated business that is not dominant in its competitive area and employs fewer than 500 people

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 4: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-4

Why Do Entrepreneurs Go Into Business?

Source: Dun & Bradstreet 19th Annual Small Business Survey, May 2000 from “The Rewards,” Inc. State of Small Business, vol. 23 (2001), issue 7, p. 50.

Joined family business

Wanted more control over future

Tired of working for someone else

Wanted to fulfill longtime goal

Had been downsized or laid off

5%

25%

27%

36%

41%

Page 5: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-5

What Is a Small Business?

Any independently owned and operated business

Not dominant in its competitive area

Does not employ more than 500 people

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 6: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-6

Facts About Small Businesses

Page 7: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-7

The Role of Small Business inthe American Economy

Job creation

Innovation

Exporting

Did You Know? • 9.1 million women-owned businesses employ 27.5 million

and contribute 3.6 trillion to the economy.• 3.25 million minority-owned firms employ • 4 million and account for $495 billion in revenues

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 8: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-8

Number of Firms by Employment Size

Page 9: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-9

Industries That Attract Small Business

Retailing and Wholesaling

Services

Manufacturing

High Technology

Did You Know? 39 percent of high-tech jobs are in small businesses

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 10: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-10

What are the Advantages of Owning a Small Business?

PersonalIndependenceFreedom of choiceThe option of working at home

BusinessOften requires less money to start and maintainFlexibilityThe ability to focus on a few key customersThe chance to develop a reputation for quality and service Did You Know?

12% of Internet start-ups were launched in a garage.

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 11: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-11

Traits Needed to Succeedin Entrepreneurship

NeuroticismHelps entrepreneurs focus on details

ExtroversionFacilitates network building

ConscientiousnessFacilitates planning

AgreeablenessFacilitates networking

Openness to new ideas

Source: Alex de Noble in Joshua Kurlantzick, “About Face,” Entrepreneur, January 2004, www.entrepreneur.com/article/0,4621,312260,00.html.

Page 12: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-12

Disadvantages of Small Business Ownership

High stress level

High failure rate

Undercapitalization

Managerial inexperience or incompetence

Inability to cope with growth

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 13: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-13

How Hard Do They Work?Hours worked by small business owners

Source: “21st Annual Small Business Survey Summary Report,” Dun & Bradstreet (n.d.), www.sbs.dnb.com/ survey/2002survey.pdf (accessed May 4, 2004).

Page 14: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-14

Most Common Mistakes Made by Start-up Businesses

1. Failing to spend enough time researching the business idea to see if it’s viable

2. Miscalculating market size, timing, ease of entry, and potential market share

3. Underestimating financial requirements and timing

4. Overprotecting sales volume and timing

5. Making cost projections that are too low

6. Hiring too many people and spending too much on offices and facilities

7. Lacking a contingency plan for a shortfall in expectations

8. Bringing in unnecessary partners

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 15: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-15

Most Common Mistakes Made by Start-up Businesses

9. Focusing too much on sales volume and company size rather than profit

10. Hiring for convenience rather than skill requirements.11. Neglecting to manage the entire company as a whole.12. Accepting that it’s “not possible” too easily rather than

finding a way.13. Seeking confirmation of your actions rather than seeking the

truth.14. Lacking simplicity in your vision.15. Lacking clarity of your long-term aim and business purpose.16. Lacking focus and identity.17. Lacking an exit strategy.

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 16: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-16

The Keys to Starting a Small Business Success

A comprehensive business plan

The right form of ownership

Adequate financing

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 17: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-17

Financial Resources

Equity FinancingOwner’s funds

Venture capitalists

Debt FinancingLoans & collateral

Lines of credit

Trade credits

Barter

Did You Know? The online lending agency is the latest trend in debt financing. Live Capital connects borrowers to American Express, GC Capital and other lenders.

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 18: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-18

Franchising

Franchise:A license to sell another’s products or to use another’s name in business or both

Franchiser:The company that sells a franchise

Franchisee:The purchaser of a franchise

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 19: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-19

Top Ten Franchises for 2004

Page 20: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-20

Fastest Growing and HottestNew Franchises

Page 21: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-21

Advantages of Franchises

Management training and supportBrand-name appealStandardized quality of goods and servicesNational advertising programsFinancial assistanceProven products and business formatsCentralized buying powerSite selection and territorial protectionGreater chance for success

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 22: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-22

Disadvantages of Franchises

Franchise fees and profit sharing with the franchiser

Strict adherence to standardized operations

Restrictions on purchasing

Limited product line

Possible market saturation

Less freedom in business decisions

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 23: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-23

The Marketing and Communication Tools for Small Business Success

E-mail address

Company Web site

Direct mail

Toll-free number

Yellow Pages ads

100%

96%

71%

60%

58%

Source: “Small businesses cite successful tools,” USA Today, November 1, 2001, p. 1b.

Page 24: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-24

Developing Trends Impacting Small Business

Demographic TrendsBaby boomers & Echo boomers

Technological TrendsIncrease in Internet usage

Major breakthroughs in technology

Economic TrendsEconomic turbulence creates economic threats and new opportunities

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 25: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-25

Making Big Businesses Act “Small”

More and more firms are emulating small businesses in an effort to improve their own bottom line by

Downsizing

Making their operating units function more like independent small businesses

• Intrapreneurs

Page 26: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-26

Solve the Dilemma

1. Evaluate the idea of a low-fat cookie and muffin retail store.

2. Are there any concerns in connection with starting a small business that Jack and Bruce have not considered?

3. What advice would you give Jack and Bruce as they start up their business?

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 27: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-27

Explore Your Career Options

What are some of the key qualities required of an individual starting a new small business?

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 28: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-28

Additional Discussion Questions and Exercises

1. Assume you wanted to go into business for yourself.

What kind of business would you prefer?

What would be the financial requirements for entering the business?

What type of work or managerial experience would you need?

2. What should be included in a business plan? What is the importance of a business plan to the small-business entrepreneur?

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 29: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-29

Additional Discussion Questions and Exercises

3. What are the goals of venture capitalists when they invest in new businesses?

4. Think of your local community. Can you name five new businesses that have started up recently?

Would you consider these new businesses to be small businesses?

Are these new businesses franchises?

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 30: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-30

Chapter 6 Quiz

1. A license to sell another’s products or to use another’s name in business, or both, is calleda. a franchise

b. a joint venture.

c. a licensing agreement.

d. a small business license.

2. Which of the following industries is least likely to be entered into by small-business entrepreneurs? a. Services

b. high technology

c. mining and manufacturing

d. retailing

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 31: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-31

Chapter 6 Quiz

3. The shortest path to business failure isa. undercapitalization.

b. lack of a business plan.

c. stress.

d. employee turnover

4. The money needed to finance regular business operations is called

a. a line of credit.

b. collateral.

c. undercapitalization.

d. working capital.

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Page 32: Chapter Six Small Business, Entrepreneurship, and Franchising Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

6-32

Multiple Choice Questions about the Video

1. Dale Gray’s specialty is a. emerging technology.

b. third-world communications systems.

c. the development and implementation of integrated communications networks.

d. government relations.

2. Dale Gray has _______ security clearance.a. Top Secret 24

b. Top Secret 74

c. CIA G-17

d. HAS G-74

Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved