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CHAPTER 9

Active Listening and Note Taking: Taking In and

Recording Information

Keys to Effective Learning, 6e

Carol Carter, Joyce Bishop, and Sarah Lyman Kravits

Keys to Effective Learning 6e,Ch09

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Habit for Success: Listen actively

“People with this habit of mind are able to take on the diverse perspectives of others…This does not mean that one must agree; a good listener simply tries to understand what the other person is saying.”

Art Costa

Keys to Effective Learning 6e,Ch09

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How can you becomea better listener?

Keys to Effective Learning 6e,Ch09

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Four stages of listening

1. Sensation (hearing the message)2. Interpretation (figuring out what the

message means)3. Evaluation (deciding what effect the

message has on me)4. Reaction (responding to the

message)

Keys to Effective Learning 6e,Ch09

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Listening is challenging. How do you manage the

challenges?

• Combat distractions.• Take in the whole message.• Avoid quick judgments.• Address listening deficiencies.

Keys to Effective Learning 6e,Ch09

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Verbal signposts direct you toward important information.

Keys to Effective Learning 6e,Ch09

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Become an active listener

• Be there – show up on time for class• Set purposes for listening• Focus on understanding• Ask questions• Pay attention to verbal signposts• Expect the unexpected

Keys to Effective Learning 6e,Ch09

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What note-taking system should you use?

Keys to Effective Learning 6e,Ch09

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Think flexibly to choose the note-taking system

that’s right:

• For you• For the course material• For the classroom environment

Keys to Effective Learning 6e,Ch09

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Structure of an outline

Keys to Effective Learning 6e,Ch09

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The Cornell “T-note” system

Keys to Effective Learning 6e,Ch09

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Think link – a visual system

Keys to Effective Learning 6e,Ch09

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How can you make the

most of class notes?

Keys to Effective Learning 6e,Ch09

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Your best note-taking tools: Preparation and Listening

• Have the tools you need – the right notebook, pens or pencils, colored pens

• Read assignments and review previous notes before class

• Sit where you can hear and concentrate

Keys to Effective Learning 6e,Ch09

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Notes are a study tool: Put them to work.

• Revisit• Revise• Review

Keys to Effective Learning 6e,Ch09

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How do you combine class and text notes to

create a master set?

Keys to Effective Learning 6e,Ch09

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A master set combines class and text information

into one document containing everything

you should know.

Keys to Effective Learning 6e,Ch09

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Tips for creating a master set

• Combine notes while they’re still fresh in your mind

• Condense to focus on key terms and concepts

• Target connections among ideas in your notes

• Revisit, revise, review.

Keys to Effective Learning 6e,Ch09

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How can you take notes faster?

Keys to Effective Learning 6e,Ch09

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Use personal shorthand symbols

Keys to Effective Learning 6e,Ch09

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Real People Listen Actively

Ismael Valenzuela

Keys to Effective Learning 6e,Ch09

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“Listen a hundred times; ponder a thousand times;

speak once.”

Turkish proverb

Keys to Effective Learning 6e,Ch09