Chapter 8: The Interview

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CHAPTER 8 Interview

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Presentation created by Andi Narvaez for COMM 107 - Oral Communication: Principles and PracticeUniversity of MarylandSource: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin

Transcript of Chapter 8: The Interview

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CHAPTER 8

Interview

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I had knee surgery on Friday. Say hi to Jen!!!

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Finally! Your group project

Click here

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Part of your group project is to interview a professional about the communication issue your group has identified within that field

EXAMPLE

FIELD: Accounting

COMMUNICATION ISSUE: Accountants communicate with numbers, but when they are relaying that information to businesses and organizations, they need to translate those numbers into words.

PROFESSIONAL: Consultant at PricewaterhouseCoopers

INTERVIEW: Read on…

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Interview Agenda

First: Determine what you want to find out about the interviewee

Develop agendaThree parts

1. Opening

2. Body (Questions)

3. Closing

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Opening

Introduce yourselfExplain your purpose for

interviewingIntroduce the communication

issue you have identified

And don’t forget to

dress to impress (in appropriate business attire)

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Body: Types of questionsDirect: Explicit. Require specific examples

Open: Less direct. Specify only the topic

Closed: Provide alternatives and limit your response. Probe for opinions on opposite ends of a spectrum

Bipolar: Require yes or no responses

Leading: Encourage a specific answer

Yes-response: Urges the interviewee to agree

Loaded: Elicit emotional response

Mirror: Ask interviewee to reflect on what has been said

Probes: Used to elicit a more detailed response

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Closing

SummarizeDiscuss next stepsGive the interviewee

a chance to ask you questions

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Role of the IntervieweeAnswers questions

Asks for clarificationRestates question in the

answerActually answers question

(Remember Miss South Carolina?)

Answers one question at a time

Turns negative questions into positive answers

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In-Class Activity

Meet your group and discuss what career path you want to explore together Discuss communication issues in that career but…

Remember our drawing activity. Brainstorm. Let ideas flow. Get to know each other. Have fun first in order to get down to business later.

100-word blog post on the career path and communication issue of choice due at the beginning of Wednesday class One per group Remember requirements for all blog posts (link, title, label, etc.)

WEDNESDAY’S class Guest speaker Groups will meet to brainstorm on potential interviewees and come up with

questions for their interviews FRIDAY’S class

Midterm review CHECK THE BLOG TONIGHT

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COMM107 – 1701GROUPS

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Bottoms, MajorBurke, RachelLeybengrub, MarkChen, SophieSmyth, TaylorKramer, Kerry

Dixon, Kara Evans, Jace House, DarrenKelley, Quinn King, Michael Scott, Rob

Wong, Ada Lee, Grace Bridges, Emily Ellis, Colm Yanus, MichaelCloud, Natasha

Badami, AnupamaMehta, Ambi Sless, Thomas Wang, Geoffrey Zheng, MargaretCho, Christy

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COMM107 – 0801GROUPS

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Aragon, Amanda Diaz, Stacy Hunter, JamesRumph, Ryan Watson, Christopher Isaac, Branden

Goodwin, Anae' Cheng, Amy Kobylski, Katherine Truong, MelissaLitz, Aaron Gilmartin, Hollyann

Nguyen, KayliePearson, Sydney Laroche, Danielle Kostreski, CarolineMiller, TalyaTremaglio, Alison

Sills, Kylee Zell, Laura McGuire, Gavin Yanushevsky, CamillaRice, TerrenceSolomon, Nathan