Chapter 8: The Interview
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Transcript of Chapter 8: The Interview
CHAPTER 8
Interview
I had knee surgery on Friday. Say hi to Jen!!!
Finally! Your group project
Click here
Part of your group project is to interview a professional about the communication issue your group has identified within that field
EXAMPLE
FIELD: Accounting
COMMUNICATION ISSUE: Accountants communicate with numbers, but when they are relaying that information to businesses and organizations, they need to translate those numbers into words.
PROFESSIONAL: Consultant at PricewaterhouseCoopers
INTERVIEW: Read on…
Interview Agenda
First: Determine what you want to find out about the interviewee
Develop agendaThree parts
1. Opening
2. Body (Questions)
3. Closing
Opening
Introduce yourselfExplain your purpose for
interviewingIntroduce the communication
issue you have identified
And don’t forget to
dress to impress (in appropriate business attire)
Body: Types of questionsDirect: Explicit. Require specific examples
Open: Less direct. Specify only the topic
Closed: Provide alternatives and limit your response. Probe for opinions on opposite ends of a spectrum
Bipolar: Require yes or no responses
Leading: Encourage a specific answer
Yes-response: Urges the interviewee to agree
Loaded: Elicit emotional response
Mirror: Ask interviewee to reflect on what has been said
Probes: Used to elicit a more detailed response
Closing
SummarizeDiscuss next stepsGive the interviewee
a chance to ask you questions
Role of the IntervieweeAnswers questions
Asks for clarificationRestates question in the
answerActually answers question
(Remember Miss South Carolina?)
Answers one question at a time
Turns negative questions into positive answers
In-Class Activity
Meet your group and discuss what career path you want to explore together Discuss communication issues in that career but…
Remember our drawing activity. Brainstorm. Let ideas flow. Get to know each other. Have fun first in order to get down to business later.
100-word blog post on the career path and communication issue of choice due at the beginning of Wednesday class One per group Remember requirements for all blog posts (link, title, label, etc.)
WEDNESDAY’S class Guest speaker Groups will meet to brainstorm on potential interviewees and come up with
questions for their interviews FRIDAY’S class
Midterm review CHECK THE BLOG TONIGHT
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