Chapter 8: The Interview
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Transcript of Chapter 8: The Interview
![Page 1: Chapter 8: The Interview](https://reader035.fdocuments.in/reader035/viewer/2022070315/5551ce09b4c905c2388b4a32/html5/thumbnails/1.jpg)
CHAPTER 8Interview
![Page 2: Chapter 8: The Interview](https://reader035.fdocuments.in/reader035/viewer/2022070315/5551ce09b4c905c2388b4a32/html5/thumbnails/2.jpg)
Interview Agenda
• Determine what you want to find out about the interviewee
• Develop agenda– Three parts1. Opening
2. Body (Questions)
3. Closing
![Page 3: Chapter 8: The Interview](https://reader035.fdocuments.in/reader035/viewer/2022070315/5551ce09b4c905c2388b4a32/html5/thumbnails/3.jpg)
Opening
• Introduce yourself
• Purpose of the interview
• Background of the communication issue
• Don’t forget to
dress to impress
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Body: Types of questions• Direct: Explicit. Require specific examples
• Open: Less direct. Specify only the topic
• Closed: Provide alternatives and limit your response. Probe for opinions on opposite ends of a spectrum
• Bipolar: Require yes or no responses
• Leading: Encourage a specific answer
• Yes-response: Urges the interviewee to agree
• Loaded: Elicit emotional response
• Mirror: Ask interviewee to reflect on what has been said
• Probes: Used to elicit a more detailed response
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Closing
• Summarize
• Discuss next steps
• Give the interviewee a chance to ask you questions
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Role of the Interviewee• Answers questions• Asks for clarification• Restates question in the
answer• Actually answers question
(Remember Miss South Carolina
• Answers one question at a time
• Turns negative questions into positive answers
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Communication Problems in Business Marketing
Communication Issues in Business Management
Communication in Law
Public Relations and Communication
Dreaming Ideas in an Entrepreneurial Future
Emergency Management
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How to Pass Communication in Education
The Core of Journalism
The Increasing Importance of Communication in Public Health
Communication, an Imperative Investment
Marketing Across Demographics
TV Advertising
Business Management and Communication