Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M....

37
Chapter 5 ©2001 South-Western College Publishing ©2001 South-Western College Publishing Pamela S. Lewis Pamela S. Lewis Stephen H. Goodman Stephen H. Goodman Patricia M. Fandt Patricia M. Fandt Slides Prepared by Slides Prepared by Bruce R. Barringer Bruce R. Barringer University of Central Florida University of Central Florida Strategic Planning in a Global Environment

Transcript of Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M....

Page 1: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Chapter 5Chapter 5

©2001 South-Western College Publishing©2001 South-Western College Publishing©2001 South-Western College Publishing©2001 South-Western College Publishing

Pamela S. LewisPamela S. LewisStephen H. GoodmanStephen H. Goodman

Patricia M. FandtPatricia M. Fandt

Slides Prepared bySlides Prepared byBruce R. BarringerBruce R. Barringer

University of Central FloridaUniversity of Central Florida

Pamela S. LewisPamela S. LewisStephen H. GoodmanStephen H. Goodman

Patricia M. FandtPatricia M. Fandt

Slides Prepared bySlides Prepared byBruce R. BarringerBruce R. Barringer

University of Central FloridaUniversity of Central Florida

Strategic Planning in a Global Environment

Strategic Planning in a Global Environment

Page 2: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-2Transparency 5-2© 2001 South-Western Publishing© 2001 South-Western Publishing

Learning ObjectivesSlide 1 of 2

Learning ObjectivesSlide 1 of 2

1.Define strategic planning and describe its purpose and benefits.

2.Explain the four stages of the strategic planning process.

3.Describe strategic analysis as a part of the strategic planning process.

4.Discuss the purpose of the strategic formulation as part of the strategic planning process.

Page 3: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-3Transparency 5-3© 2001 South-Western Publishing© 2001 South-Western Publishing

Learning ObjectivesSlide 2 of 2

Learning ObjectivesSlide 2 of 2

5.Describe strategy in terms of grand strategy, generic strategy, and international strategy.

6.Explain the role of strategy implementation in the strategic planning process.

7.Describe strategic control systems.

8.Explain how advances in information technology have affected strategic planning.

9.Discuss how tomorrow’s manager can achieve success through strategic planning.

Page 4: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-4Transparency 5-4© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategic Planning DefinedStrategic Planning Defined

The process by which an organization makes decisions and takes actions that affect its long-

run performance.

Page 5: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-5Transparency 5-5© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategic PlanStrategic Plan

A strategic plan is the output of the strategic planning process. An

organization’s strategic plan provides direction by defining its strategic

approach to business.

Page 6: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-6Transparency 5-6© 2001 South-Western Publishing© 2001 South-Western Publishing

Benefits of Strategic Planning Slide 1 of 2

Benefits of Strategic Planning Slide 1 of 2

• Economic– Organizations that plan strategically outperform

those that do not.

• Behavioral– An increased likelihood of identifying

organizational and environmental conditions that may create problems in the long run.

– Better decisions as a result of the group decision-making process.

Page 7: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-7Transparency 5-7© 2001 South-Western Publishing© 2001 South-Western Publishing

Benefits of Strategic Planning Slide 2 of 2

Benefits of Strategic Planning Slide 2 of 2

• Behavioral– More successful implementation of the

organization’s strategy because organizational members who participated in the planning process understand the plan and are more willing to change.

Page 8: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-8Transparency 5-8© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategic Planning as a Process Slide 1 of 3

Strategic Planning as a Process Slide 1 of 3

Strategy formulation

Strategy formulation

Strategyimplementation

Strategyimplementation

Strategicanalysis

Strategicanalysis

Strategiccontrol

Strategiccontrol

Feedback

Page 9: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-9Transparency 5-9© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategic Planning as a Process Slide 2 of 3

Strategic Planning as a Process Slide 2 of 3

• Strategic analysis– What is the current position of the

organization?

• Strategy formulation– Where does the organization want to be?

• Strategy implementation– How can the organization get to where it wants

to be?

Page 10: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-10Transparency 5-10© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategic Planning as a Process Slide 3 of 3

Strategic Planning as a Process Slide 3 of 3

• Strategic control– How will the organization know when it has

arrived?

Page 11: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-11Transparency 5-11© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategic Analysis Slide 1 of 5

Strategic Analysis Slide 1 of 5

The purpose of strategic analysis is to evaluate the present situation of the organization. This

requires three primary activities:

Internal Environmental Analysis

External Environmental Analysis

Assessing the Mission of the Organization

Page 12: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-12Transparency 5-12© 2001 South-Western Publishing© 2001 South-Western Publishing

• Assessing the Mission of an Organization– The mission of an organization reflects its

fundamental reasons for existence.– Although mission statements vary greatly

among firms, every mission statement should describe three primary aspects of the organization:

• Its primary products or services.

• Its primary target markets.

• Its overall strategy for ensuring long-term success.

Strategic Analysis Slide 2 of 5

Strategic Analysis Slide 2 of 5

Page 13: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-13Transparency 5-13© 2001 South-Western Publishing© 2001 South-Western Publishing

• Conducting an Internal Analysis– Purpose is to identify assets, resources, skills,

and processes that represent either strengths or weaknesses for the organization.

• Evaluating the External Environment– Purpose is to identify those aspects of the

environment that represent either an opportunity or a threat for the organization.

Strategic Analysis Slide 3 of 5

Strategic Analysis Slide 3 of 5

Page 14: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-14Transparency 5-14© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategic Analysis Slide 4 of 5

Strategic Analysis Slide 4 of 5

• Identified by Internal Analysis

– Strengths• Aspects of the organization’s operations that

represent potential competitive advantages or distinctive competencies.

– Weaknesses• Areas that are in need of improvement.

Page 15: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-15Transparency 5-15© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategic Analysis Slide 5 of 5

Strategic Analysis Slide 5 of 5

• Identified by External Analysis

– Opportunities• Those environmental trends on which the

organization can capitalize and improve its competitive position.

– Threats• Conditions that jeopardize the organization’s

ability to prosper in the long term.

Page 16: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-16Transparency 5-16© 2001 South-Western Publishing© 2001 South-Western Publishing

Areas That Should Be Evaluated in an Internal Analysis

Areas That Should Be Evaluated in an Internal Analysis

Marketing Finance

Research & Development

Information Technology

Management Capabilities

Human Resources

Page 17: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-17Transparency 5-17© 2001 South-Western Publishing© 2001 South-Western Publishing

Areas That Should Be Evaluated in an External Analysis

Slide 1 of 3

Areas That Should Be Evaluated in an External Analysis

Slide 1 of 3

• General Environment– Includes environmental forces that are beyond

the influence of the organization and over which it has no (or little) control.

• Task Environment– Includes environmental forces that are within

the organization’s operating environment and may be influenced to some degree.

Page 18: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-18Transparency 5-18© 2001 South-Western Publishing© 2001 South-Western Publishing

Areas That Should Be Evaluated in an External Analysis

Slide 2 of 3

Areas That Should Be Evaluated in an External Analysis

Slide 2 of 3

General Environment

Economic Factors

Sociocultural Factors

Technological Factors

Political-Legal Factors

Page 19: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-19Transparency 5-19© 2001 South-Western Publishing© 2001 South-Western Publishing

Areas That Should Be Evaluated in an External Analysis

Slide 3 of 3

Areas That Should Be Evaluated in an External Analysis

Slide 3 of 3

Task Environment

Competition

Resource Availability

Customers

Page 20: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-20Transparency 5-20© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategy Formulation Slide 1 of 8

Strategy Formulation Slide 1 of 8

• Strategy Formulation– Once the strategic analysis is completed and the

current position of the organization has been assessed, corporate and business strategy can be formulated.

– The steps in strategy formulation include:• Casting the vision for the organization.

• Setting strategic goals.

• Identifying strategic alternatives.

• Evaluating and choosing strategy.

Page 21: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-21Transparency 5-21© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategy Formulation Slide 2 of 8

Strategy Formulation Slide 2 of 8

• Casting the Vision for the Organization– Central to any strategic plan is the development

of a vision for the organization. – While a mission statement describes the

products, services, and target markets for an organization, a vision statement describes what the organization aspires to be in the long run.

Page 22: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-22Transparency 5-22© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategy Formulation Slide 3 of 8

Strategy Formulation Slide 3 of 8

• Setting Strategic Goals– Very broad statements of the results that an

organization wishes to achieve in the long run.– Relate to the mission and vision of the

organization and specify the level of performance that the organization wants to achieve.

Page 23: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-23Transparency 5-23© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategy Formulation Slide 4 of 8

Strategy Formulation Slide 4 of 8

• Identifying Strategic Alternatives– Developed in light of the mission of the

organization, its strengths, weaknesses, opportunities, and threats, and its vision and strategic goals.

– Three ways of defining strategic alternatives:• Grand strategy

• Generic strategy

• International strategy

Page 24: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-24Transparency 5-24© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategy Formulation Slide 5 of 8

Strategy Formulation Slide 5 of 8

• Grand Strategy– A comprehensive, general approach for

achieving the strategic goals of an organization.– Grand strategies fall into three broad

categories:• Stability strategies - intended to ensure continuity in

the operations and performance of the organization.

• Growth strategies - designed to increase the sales and profits of the organization.

• Retrenchment strategies - designed to reverse negative sales and profitability trends.

Page 25: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-25Transparency 5-25© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategy Formulation Slide 6 of 8

Strategy Formulation Slide 6 of 8

• Generic Strategy– Reflect the primary way in which an organization

competes in its markets.– Generic strategies are commonly referred to as:

• Cost leadership - designed to compete on the basis of price.

• Differentiation - designed to compete by offering products or services that are differentiated from those of competitors in some way.

• Focus - designed to avoid competing in broad markets by targeting a narrow market segment.

Page 26: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-26Transparency 5-26© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategy Formulation Slide 7 of 8

Strategy Formulation Slide 7 of 8

• International Strategy– Organizations choose to engage in international

business activity for a variety of reasons.– An organization that pursues an international

strategy must make decisions about both its mode of entry into international markets and the focus of it strategy.

Page 27: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-27Transparency 5-27© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategy Formulation Slide 8 of 8

Strategy Formulation Slide 8 of 8

• International Strategy Issues– Mode of Entry

• Ways of entering an international market.

• Potential modes of entry include exporting, contractual relationships, joint ventures, strategic alliances, and direct investment.

– Multidomestic vs. Global Strategic Focus• Multidomestic - development of an independent

strategy for each market.

• Global - development of a common strategy across foreign markets.

Page 28: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-28Transparency 5-28© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategy ImplementationSlide 1 of 4

Strategy ImplementationSlide 1 of 4

The importance of strategy implementation should never be underestimated, for the best-formulated strategy is worthless if it cannot

be implemented effectively.

Page 29: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-29Transparency 5-29© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategy ImplementationSlide 2 of 4

Strategy ImplementationSlide 2 of 4

• Formulating Functional Strategy– Functional strategies provide action plans for

strategy implementation and put corporate and business strategy into operation by defining the activities needed for implementation.

– The most significant challenge lies in coordinating the activities of the various work groups that must work together to implement the strategy.

Page 30: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-30Transparency 5-30© 2001 South-Western Publishing© 2001 South-Western Publishing

• Institutionalizing Strategy– While functional strategies are essential to the

strategy implementation process, it is also important that the strategy be institutionalized within the organization.

– Institutionalizing a strategy means that every member, work group, department, and division of the organization subscribes to and supports the organization’s strategy with its plans and actions.

Strategy ImplementationSlide 3 of 4

Strategy ImplementationSlide 3 of 4

Page 31: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-31Transparency 5-31© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategy ImplementationSlide 4 of 4

Strategy ImplementationSlide 4 of 4

• Organizational Attributes that Should Facilitate the Implementation of a Firm’s Strategy– Organizational structure– Organizational culture– Organizational leadership

Page 32: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-32Transparency 5-32© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategic ControlSlide 1 of 2

Strategic ControlSlide 1 of 2

• Strategic Control– The last stage of the strategic planning process

is strategic control.– Strategic control involves monitoring the

implementation of the strategic plan and ensuring quality and effectiveness in terms of organizational performance.

Page 33: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-33Transparency 5-33© 2001 South-Western Publishing© 2001 South-Western Publishing

Strategic ControlSlide 2 of 2

Strategic ControlSlide 2 of 2

• Feedforward Controls– Designed to identify changes in the external

environment or the internal operations of the organization that may affect its ability to fulfill its mission and meet its strategic goals.

• Feedback Controls– Compare the actual performance of the

organization to its planned performance.

Page 34: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-34Transparency 5-34© 2001 South-Western Publishing© 2001 South-Western Publishing

Information Technology and Strategic Planning

Information Technology and Strategic Planning

The increasing availability of information technology has had a tremendous impact on

the ability of organizations to develop effective strategic plans.

Page 35: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-35Transparency 5-35© 2001 South-Western Publishing© 2001 South-Western Publishing

Tips for Effective Strategic Planning Slide 1 of 3

Tips for Effective Strategic Planning Slide 1 of 3

• Use a participatory approach to planning where possible.

• Recognize the importance of thorough and accurate assessment of the current situation of the organization. A plan will be only as good as the analysis on which it is based.

• Make sure the mission statement is a working document that provides direction for the members of the organization.

Page 36: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-36Transparency 5-36© 2001 South-Western Publishing© 2001 South-Western Publishing

Tips for Effective Strategic Planning Slide 2 of 3

Tips for Effective Strategic Planning Slide 2 of 3

• Strategic goals serve as targets for achievement. Make sure they are measurable, specific, and realistic.

• Strategy should be designed to provide the organization with a distinctive competitive advantage in the long term. Never lose sight of that imperative.

Page 37: Chapter 5 ©2001 South-Western College Publishing Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt Slides Prepared by Bruce R. Barringer University.

Transparency 5-37Transparency 5-37© 2001 South-Western Publishing© 2001 South-Western Publishing

Tips for Effective Strategic Planning Slide 3 of 3

Tips for Effective Strategic Planning Slide 3 of 3

• Strategy is meaningless if it is not implemented well. Ensure that you plan for successful implementation all along the way.

• Never underestimate the importance of strategic control. It is the only means of ensuring that the company is on track.