CHAPTER 3: WE ARE UNITED GLOBALLY IN OUR GOALS AND … · CHAPTER 3 WE ARE UNITED GLOBALLY IN OUR...
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CHAPTER 3
WE ARE UNITED GLOBALLY IN OUR GOALS AND VALUES
In this Chapter, findings of the Global Vision discussion are organised per each of the six questions. Each question contains global
results as well as the view on results from different dimensions: library types, library experience, regions, and professional units.
HOW TO READ CHARTS
✓ Findings are organised by question; each
question contains Global Top Five and charts
analysing results from different dimensions:
Library Types, Library Experience, Regions, and
Professional Units
✓ Navigation List of this Chapter will help to locate
the results of interest per question
✓ Brighter colours in charts mean more votes or
higher ranking; results are displayed as
percentages
✓ Charts are sorted in TOTAL results of the
dimension analysed
✓ When describing Top Fives UPPERCASE is used to
highlight the number one item on the Top Five list
✓ When describing Top Fives turquoise colour is
used to highlight items different from Global Top
Five
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NAVIGATION LIST
WHAT ARE THE CORE VALUES OF LIBRARIES?
Global Top Five ..................................................................... 160
Chart 3.1 Global Top Five ........................................................... 160
Dimension – Library Types .............................................. 161
Chart 3.2 Global Online voting results by library type ............ 161
Chart 3.3 National libraries ......................................................... 162
Chart 3.4 Academic and Research Libraries ........................... 163
Chart 3.5 Public Libraries ............................................................. 164
Chart 3.6 School Libraries ............................................................ 165
Chart 3.7 Special Libraries .......................................................... 166
Chart 3.8 Other Types of Libraries .............................................. 167
Dimension – Library Experience .................................. 168
Chart 3.9 Global Online voting results by library experience 168
Dimension – Regions ......................................................... 169
Chart 3.10 Global results by region ........................................... 169
Chart 3.11 Africa .......................................................................... 170
Chart 3.12 Asia and Oceania .................................................... 171
Chart 3.13 Europe ........................................................................ 172
Chart 3.14 Latin America and the Caribbean ........................ 173
Chart 3.15 Middle East and North Africa ................................. 174
Chart 3.16 North America .......................................................... 175
Dimension – Professional Units ..................................... 176
Chart 3.17 Professional Unit workshops results by division ...... 176
Chart 3.18 Division I (Library Types) ........................................... 177
Chart 3.19 Division II (Library Collections) ................................. 178
Chart 3.20 Division III (Library Services) ..................................... 179
Chart 3.21 Division IV (Support of the Profession) ................... 180
Chart 3.22 Division V (Regions) .................................................. 181
Chart 3.23 Strategic Programmes ............................................. 182
Chart 3.24 Community ................................................................ 183
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WHAT ARE LIBRARIES EXCEPTIONALLY GOOD
AT?
Global Top Five ..................................................................... 184
Chart 3.25 Global Top Five ......................................................... 184
Dimension – Library Types .............................................. 185
Chart 3.26 Global Online voting results by library type .......... 185
Chart 3.27 National libraries ....................................................... 186
Chart 3.28 Academic and Research Libraries ......................... 187
Chart 3.29 Public Libraries ........................................................... 188
Chart 3.30 School Libraries .......................................................... 189
Chart 3.31 Special Libraries ........................................................ 190
Chart 3.32 Other Types of Libraries ............................................ 191
Dimension – Library Experience .................................. 192
Chart 3.33 Global Online voting results by library experience192
Dimension – Regions ......................................................... 193
Chart 3.34 Global results by region ........................................... 193
Chart 3.35 Africa .......................................................................... 194
Chart 3.36 Asia and Oceania .................................................... 195
Chart 3.37 Europe ........................................................................ 196
Chart 3.38 Latin America and the Caribbean ........................ 197
Chart 3.39 Middle East and North Africa ................................. 198
Chart 3.40 North America .......................................................... 199
Dimension – Professional Units ..................................... 200
Chart 3.41 Professional Unit workshops results by division ...... 200
Chart 3.42 Division I (Library Types) ........................................... 201
Chart 3.43 Division II (Library Collections) ................................. 202
Chart 3.44 Division III (Library Services) ..................................... 203
Chart 3.45 Division IV (Support of the Profession) ................... 204
Chart 3.46 Division V (Regions) .................................................. 205
Chart 3.47 Strategic Programmes ............................................. 206
Chart 3.48 Community ................................................................ 207
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WHAT SHOULD LIBRARIES DO MORE OF?
Global Top Five ..................................................................... 208
Chart 3.49 Global Top Five ......................................................... 208
Dimension – Library Types .............................................. 209
Chart 3.50 Global Online voting results by library type .......... 209
Chart 3.51 National libraries ....................................................... 210
Chart 3.52 Academic and Research Libraries ......................... 211
Chart 3.53 Public Libraries ........................................................... 212
Chart 3.54 School Libraries .......................................................... 213
Chart 3.55 Special Libraries ........................................................ 214
Chart 3.56 Other Types of Libraries ............................................ 215
Dimension – Library Experience .................................. 216
Chart 3.57 Global Online voting results by library experience216
Dimension – Regions ......................................................... 217
Chart 3.58 Global results by region ........................................... 217
Chart 3.59 Africa .......................................................................... 218
Chart 3.60 Asia and Oceania .................................................... 219
Chart 3.61 Europe ........................................................................ 220
Chart 3.62 Latin America and the Caribbean ........................ 221
Chart 3.63 Middle East and North Africa ................................. 222
Chart 3.64 North America .......................................................... 223
Dimension – Professional Units ..................................... 224
Chart 3.65 Professional Unit workshops results by division ...... 224
Chart 3.66 Division I (Library Types) ........................................... 225
Chart 3.67 Division II (Library Collections) ................................. 226
Chart 3.68 Division III (Library Services) ..................................... 227
Chart 3.69 Division IV (Support of the Profession) ................... 228
Chart 3.70 Division V (Regions) .................................................. 229
Chart 3.71 Strategic Programmes ............................................. 230
Chart 3.72 Community ................................................................ 231
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WHAT SHOULD LIBRARIES DO LESS?
Global Top Five ..................................................................... 232
Chart 3.73 Global Top Five ......................................................... 232
Dimension – Library Types .............................................. 233
Chart 3.74 Global Online voting results by library type .......... 233
Chart 3.75 National libraries ....................................................... 234
Chart 3.76 Academic and Research Libraries ......................... 235
Chart 3.77 Public Libraries ........................................................... 236
Chart 3.78 School Libraries .......................................................... 237
Chart 3.79 Special Libraries ........................................................ 238
Chart 3.80 Other Types of Libraries ............................................ 239
Dimension – Library Experience .................................. 240
Chart 3.81 Global Online voting results by library experience240
Dimension – Regions ......................................................... 241
Chart 3.82 Global results by region ........................................... 241
Chart 3.83 Africa .......................................................................... 242
Chart 3.84 Asia and Oceania .................................................... 243
Chart 3.85 Europe ........................................................................ 244
Chart 3.86 Latin America and the Caribbean ........................ 245
Chart 3.87 Middle East and North Africa ................................. 246
Chart 3.88 North America .......................................................... 247
Dimension – Professional Units ..................................... 248
Chart 3.89 Professional Unit workshops results by division ...... 248
Chart 3.90 Division I (Library Types) ........................................... 249
Chart 3.91 Division II (Library Collections) ................................. 250
Chart 3.92 Division III (Library Services) ..................................... 251
Chart 3.93 Division IV (Support of the Profession) ................... 252
Chart 3.94 Division V (Regions) .................................................. 253
Chart 3.95 Strategic Programmes ............................................. 254
Chart 3.96 Community ................................................................ 255
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WHAT ARE THE MAIN CHALLENGES TO
LIBRARIES
Global Top Five ..................................................................... 256
Chart 3.97 Global Top Five ......................................................... 256
Dimension – Library Types .............................................. 257
Chart 3.98 Global Online voting results by library type .......... 257
Chart 3.99 National libraries ....................................................... 258
Chart 3.100 Academic and Research Libraries....................... 259
Chart 3.101 Public Libraries ......................................................... 260
Chart 3.102 School Libraries ....................................................... 261
Chart 3.103 Special Libraries ...................................................... 262
Chart 3.104 Other Types of Libraries .......................................... 263
Dimension – Library Experience .................................. 264
Chart 3.105 Global Online voting results by library experience264
Dimension – Regions ......................................................... 265
Chart 3.106 Global results by region ......................................... 265
Chart 3.107 Africa ........................................................................ 266
Chart 3.108 Asia and Oceania .................................................. 267
Chart 3.109 Europe ...................................................................... 268
Chart 3.110 Latin America and the Caribbean ...................... 269
Chart 3.111 Middle East and North Africa ............................... 270
Chart 3.112 North America ........................................................ 271
Dimension – Professional Units ..................................... 272
Chart 3.113 Professional Unit workshops results by division .... 272
Chart 3.114 Division I (Library Types) ......................................... 273
Chart 3.115 Division II (Library Collections) ............................... 274
Chart 3.116 Division III (Library Services) ................................... 275
Chart 3.117 Division IV (Support of the Profession) ................. 276
Chart 3.118 Division V (Regions) ................................................ 277
Chart 3.119 T Strategic Programmes ........................................ 278
Chart 3.120 Community .............................................................. 279
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WHAT WOULD BE THE CHARACTERISTICS OF A
UNITED LIBRARY FIELD?
Global Top Five ..................................................................... 280
Chart 3.121 Global Top Five ....................................................... 280
Dimension – Library Types .............................................. 281
Chart 3.122 Global Online voting results by library type ........ 281
Chart 3.123 National libraries ..................................................... 283
Chart 3.124 Academic and Research Libraries....................... 284
Chart 3.125 Public Libraries ......................................................... 285
Chart 3.126 School Libraries ....................................................... 286
Chart 3.127 Special Libraries ...................................................... 287
Chart 3.128 Other Types of Libraries .......................................... 288
Dimension – Library Experience .................................. 289
Chart 3.129 Global Online voting results by library experience289
Dimension – Regions ......................................................... 290
Chart 3.130 Global results by region ......................................... 290
Chart 3.131 Africa ........................................................................ 291
Chart 3.132 Asia and Oceania .................................................. 292
Chart 3.133 Europe ...................................................................... 293
Chart 3.134 Latin America and the Caribbean ...................... 294
Chart 3.135 Middle East and North Africa ............................... 295
Chart 3.136 North America ........................................................ 296
Dimension – Professional Units ..................................... 297
Chart 3.137 Professional Unit workshops results by division .... 297
Chart 3.138 Division I (Library Types) ......................................... 298
Chart 3.139 Division II (Library Collections) ............................... 299
Chart 3.140 Division III (Library Services) ................................... 300
Chart 3.141 Division IV (Support of the Profession) ................. 301
Chart 3.142 Division V (Regions) ................................................ 302
Chart 3.143 Strategic Programmes ........................................... 303
Chart 3.144 Community .............................................................. 304
WHAT ARE THE CORE VALUES OF LIBRARIES?
VALUES – GLOBAL TOP FIVE
Chart 3.1 Core values of libraries – Global Top Five
The number one core value is EQUAL AND FREE ACCESS
TO INFORMATION AND KNOWLEDGE.
Global Top Five also includes other important values such
as:
• Commitment to dissemination of information and
knowledge
• Protection of cultural heritage and memory
• Commitment to community engagement and
empowerment
• Dedication to learning
Free and open access to everyone
regardless of race, colour, religion,
gender, gender expression, age,
national origin, disability, marital status,
or sexual orientation was the most
common response.
Professional Unit Report
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VALUES – DIMENSION – LIBRARY TYPES
Chart 3.2 Core values of libraries - Global Online voting results by library type
EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE is shared value
across all library types. It is the top value for all library types except national
libraries where Protection of cultural heritage and memory has been voted
slightly higher. Academic, research and school libraries gave more votes for
Dedication to learning, while public and special libraries focus more on
community engagement.
We are different, but we are
equal at a library; library
treats us equally. National Workshop Report
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Values – Top Fives by library type – National Libraries
Chart 3.3 Top five core values – National libraries
Top Five from National Libraries shares three core values with the Global Top
Five (Chart 3.1):
• PROTECTION OF CULTURAL HERITAGE AND MEMORY
• Equal and free access to information and knowledge
• Commitment to dissemination of information and knowledge
Instead of Commitment to community engagement and empowerment
and Dedication to learning, which are included in the Global Top Five,
national libraries feature:
• Professionalism and ethical conduct, and
• Embracing the shift to digital
Reflecting the
participants’ background
(i.e., national library /
cultural heritage), a
significant emphasis was
placed on the collection,
safeguarding and
transmission of culture.
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Values – Top Fives by library type – Academic and Research Libraries
Chart 3.4 Top five core values – Academic and Research Libraries
Top Five from academic and research libraries shares four core
values with the Global Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND
KNOWLEDGE
• Equal and free access to information and knowledge
• Protection of cultural heritage and memory
• Dedication to learning
Instead of Commitment to community engagement and
empowerment, which is included in the Global Top Five,
academic and research libraries feature:
• Professionalism and ethical conduct
PARTNERING
OPENNESS
INNOVATION
Professional Unit Report
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Values – Top Fives by library type – Public Libraries
Chart 3.5 Top five core values – Public Libraries
Top Five from public libraries shares four core values with the
Global Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND
KNOWLEDGE
• Commitment to dissemination of information and knowledge
• Commitment to community engagement and
empowerment
• Protection of cultural heritage and memory
Instead of Dedication to learning, which is included in the Global
Top Five, public libraries feature:
• Diversity and inclusion
Libraries are places that work in
public interest. There’s a special
value in libraries being a “third
place”. Equality of access to
information and supporting
personal development were also
emphasized as important
features of libraries.
National Workshop Report
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Values – Top Fives by library type – School Libraries
Chart 3.6 Top five core values – School Libraries
Top Five from school libraries shares four core values with the Global Top Five
(Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Commitment to dissemination of information and knowledge
• Dedication to learning
• Protection of cultural heritage and memory
Instead of Commitment to community engagement and empowerment,
which is included in the Global Top Five, school libraries feature:
• Diversity and inclusion
Libraries are the place
making and opportunity to
find information sources,
literature, textbooks (school
books), have free access
into the internet and/or
other electronic data bases.
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Values – Top Fives by library type – Special Libraries
Chart 3.7 Top five core values – Special Libraries
Top Five from special libraries shares four core values with the Global Top
Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Commitment to dissemination of information and knowledge
• Protection of cultural heritage and memory
• Commitment to community engagement and empowerment
Instead of Dedication to learning, which is included in the Global Top
Five, special libraries feature:
• Professionalism and ethical conduct
Participants considered these
points as the fundamental
values of libraries, which in turn
contribute to understanding
the environment, quality of life
and social transformation of
the community.
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Values – Top Fives by library type – Other Types of Libraries
Chart 3.8 Top five core values – Other Types of Libraries
Top Five from other library types libraries shares four core values with
the Global Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Commitment to dissemination of information and knowledge
• Protection of cultural heritage and memory
• Commitment to community engagement and empowerment
Instead of Dedication to learning, which is included in the Global Top
Five, special libraries feature:
• Diversity and inclusion
From the viewpoint of
government information
librarians, public no-fee access
to government information
stood out as a particular value
of great importance.
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VALUES – DIMENSION – LIBRARY EXPERIENCE
Chart 3.9 Core values of libraries - Global Online voting results by library experience
EQUAL AND FREE ACCESS TO INFORMATION AND
KNOWLEDGE is the value number one across all generations
of librarians.
Librarians with greater experience (i.e. those with greater
number of years worked in libraries) assign greater value to
Professionalism and ethical conduct comparing to librarians
with less library experience.
Libraries are free, open, neutral, and
inclusive meeting points which support free
opinion building, democracy, digitalizing,
literacy and access to literature and
information.
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VALUES – DIMENSION – REGIONS
Chart 3.10 Core values of libraries - Global results by region
EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE is
shared value number one across all regions. Commitment to
dissemination of information and knowledge is another value
with high alignment between regions.
Commitment to community engagement and empowerment is
voted higher than an average in all regions except Europe.
All the above are core values of all libraries.
All libraries must strive to achieve them.
National Workshop Report
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Values – Top Fives by region – Africa
Chart 3.11 Top five core values – Africa
Top Five from region of Africa shares four core values with the Global Top
Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Commitment to dissemination of information and knowledge
• Protection of cultural heritage and memory
• Commitment to community engagement and empowerment
Instead of Dedication to learning, which is included in the Global Top
Five, results from Africa feature:
• Professionalism and ethical conduct
Libraries are rare place
where ages, sex, social
environment of person
are not important
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Values – Top Fives by region – Asia and Oceania
Chart 3.12 Top five core values – Asia and Oceania
Top Five from region of Asia and Oceania shares all five core values with
the Global Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Commitment to dissemination of information and knowledge
• Commitment to community engagement and empowerment
• Protection of cultural heritage and memory
• Dedication to learning
An atmosphere of inspiration
and creativity is the core
success to the knowledge
centre and knowledge sharing.
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Values – Top Fives by region – Europe
Chart 3.13 Top five core values – Europe
Top Five from region of Europe shares four core values with the Global
Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Commitment to dissemination of information and knowledge
• Protection of cultural heritage and memory
• Dedication to learning
Instead of Commitment to community engagement and
empowerment, which is included in the Global Top Five, results from
Europe feature:
• Diversity and inclusion
Libraries are very socially
responsible organizations, so
they undertake to help to
overcome the challenges
caused by changes in the
environment and society. This
attitude shapes our values.
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Values – Top Fives by region – Latin America and the Caribbean
Chart 3.14 Top five core values – Latin America and the Caribbean
Top Five from region of Latin America and the Caribbean shares four
core values with the Global Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Commitment to dissemination of information and knowledge
• Protection of cultural heritage and memory
• Commitment to community engagement and empowerment
Instead of Dedication to learning, which is included in the Global Top
Five, results from Latin America and the Caribbean feature:
• Diversity and inclusion
Libraries are essential part of their
community and are committed to
their development. Topics such as
inclusion, equality, democracy,
multiculturalism, and the like, are
essential values that libraries
support within our country.
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Values – Top Fives by region – Middle East and North Africa
Chart 3.15 Top five core values – Middle East and North Africa
Top Five from region of Middle East and North Africa shares all five core
values with the Global Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Commitment to dissemination of information and knowledge
• Protection of cultural heritage and memory
• Commitment to community engagement and empowerment
• Dedication to learning
Libraries should do more work to
the society and librarians feel
that they have this obligation to
raise the society knowledge.
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Values – Top Fives by region – North America
Chart 3.16 Top five core values – North America
Top Five from region of North America shares four core values with the
Global Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Commitment to dissemination of information and knowledge
• Commitment to community engagement and empowerment
• Dedication to learning
Instead of Protection of cultural heritage and memory, which is included in
the Global Top Five, results from North America feature:
• Diversity and inclusion
Libraries hold close the
values of privacy, open
and free access, freedom
of expression.
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CORE VALUES OF LIBRARIES – DIMENSION – PROFESSIONAL UNITS
Chart 3.17 Core values of libraries – Professional Unit workshops results by division
EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE as the number one for all groups of Professional Units
except Strategic Programmes where it is shares number two along with Diversity and inclusion, Protection of cultural
heritage and memory and Freedom of expression, and Professionalism and ethical conduct is the first.
Some professional units assign a greater value to Diversity and inclusion than others.
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Values – Top Fives by professional unit group – Division I
Chart 3.18 Top five core values – Division I (Library Types)
Top Five from Division I (Library Types) shares three core values with the
Global Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Commitment to community engagement and empowerment
• Dedication to learning
Instead of Protection of cultural heritage and memory and Commitment to
dissemination of information and knowledge, which are included in the
Global Top Five, results from Division I (Library Types) feature:
• Diversity and inclusion
• Freedom of expression
Libraries must have
the conditions and
mechanisms to
ensure access to
reading to all
potential users.
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Values – Top Fives by professional unit group – Division II
Chart 3.19 Top five core values – Division II (Library Collections)
Top Five from Division II (Library Collections) shares three core
values with the Global Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Protection of cultural heritage and memory
• Commitment to community engagement and
empowerment
Instead of Commitment to dissemination of information and
knowledge and Dedication to learning, which are included in the
Global Top Five, results from Division II (Library Collections) feature:
• Diversity and inclusion
• Freedom of expression
‘Openness’ was the most common
word people used to describe a
core value and it seems that a lot of
our other core values flow from that
some of the other words used relate
to that – openness of buildings,
collections and information
(accessibility, diversity).
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Values – Top Fives by professional unit group – Division III
Chart 3.20 Top five core values – Division III (Library Services)
Top Five from Division III (Library Services) shares four core values with
the Global Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Dedication to learning
• Protection of cultural heritage and memory
• Commitment to community engagement and empowerment
Instead of Commitment to dissemination of information and
knowledge, which is included in the Global Top Five, results from
Division III (Library Services) feature:
• Freedom of expression
A fundamental value of libraries is
the equal and free access to
information. This entails many other
things: objectivity, diversity and
inclusion. Libraries stand for
intellectual freedom - manifested as
freedom of expression and freedom
of enquiry.
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Values – Top Fives by professional unit group – Division IV
Chart 3.21 Top five core values – Division IV (Support of the Profession)
Top Five from Division IV (Support of the Profession) shares four core values
with the Global Top Five (Chart 3.1):
• Equal and free access to information and knowledge
• Dedication to learning
• Protection of cultural heritage and memory
• Commitment to community engagement and empowerment
Instead of Commitment to dissemination of information and knowledge,
which is included in the Global Top Five, results from Division IV (Support of
the Profession) feature:
• DIVERSITY AND INCLUSION
The participants had
strong agreement
around intellectual
freedom and the
interrelated issues of
access to information
and freedom of
expression.
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Values – Top Fives by professional unit group – Division V
Chart 3.22 Top five core values – Division V (Regions)
Top Five from Division V (Regions) shares three core values with the Global
Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND KNOWLEDGE
• Dedication to learning
• Commitment to community engagement and empowerment
Instead of Commitment to community engagement and empowerment and
Protection of cultural heritage and memory, which are included in the
Global Top Five, results from Division V (Regions) feature:
• Freedom of expression
• Professionalism and ethical conduct
Respondents addressed
many issues related to the
role of libraries in society,
and mentioned things
such as equity, freedom,
defence of people’s
rights.
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Values – Top Fives by professional unit group – Strategic Programmes
Chart 3.23 Top five core values – Strategic Programmes
Top Five from Strategic Programmes shares two core values with the Global
Top Five (Chart 3.1):
• Protection of cultural heritage and memory
• Equal and free access to information and knowledge
Instead of Commitment to dissemination of information and knowledge,
Commitment to community engagement and empowerment, and
Dedication to learning, which are included in the Global Top Five, results
from Strategic Programmes feature:
• PROFESSIONALISM AND ETHICAL CONDUCT
• Diversity and inclusion
• Freedom of expression
Human rights
Advocacy
Equalities Professional Unit Report
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Values – Top Fives by professional unit group – Community Chart 3.24 Top five core values – Community
Top Five from Community shares four core values with the Global
Top Five (Chart 3.1):
• EQUAL AND FREE ACCESS TO INFORMATION AND
KNOWLEDGE
• Protection of cultural heritage and memory
• Commitment to dissemination of information and knowledge
• Commitment to community engagement and
empowerment
Instead of Dedication to learning, which is included in the Global
Top Five, results from Community feature:
• Freedom of expression
The importance of establishing a
dialogue was discussed, not only
between those who make up the
library sector, but also with other
actors and institutions, so that these
diverse perspectives enrich and
broaden the scope of action of
libraries.
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WHAT ARE LIBRARIES EXCEPTIONALLY GOOD AT?
EXCEPTIONALLY GOOD AT – GLOBAL TOP FIVE
Chart 3.25 Exceptionally good at – Global Top Five
The number of one on the list of what libraries are exceptionally good
at is PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND
KNOWLEDGE.
Global Top Five also includes:
• Supporting learning, literacy and reading
• Disseminating and sharing information and knowledge
• Organising information and knowledge
• Preservation and conservation of cultural heritage and memory
Libraries will continue to connect
people with information and
ideas, providing a place/space
for conversations and thinking
about learning, society and self.
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EXCEPTIONALLY GOOD AT – DIMENSION – LIBRARY TYPES
Chart 3.26 Exceptionally good at - Global Online voting results by library type
PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE is the number one for all library types
except school libraries where it is the second and Supporting learning, literacy and reading is the first, and national
libraries where it is second and Preservation and conservation of cultural heritage and memory is number one and
the highest ranking among all library types.
Comparing to other libraries, public and school libraries rank Supporting learning, literacy and reading higher.
Public libraries rank Offering non-commercial, safe spaces for individuals and communities higher than average.
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Exceptionally good at – Top Fives by library type – National Libraries
Chart 3.27 Top five exceptionally good at – National libraries
Top Five from national libraries shares all five items with the Global Top Five
(Chart 3.25):
• PRESERVATION AND CONSERVATION OF CULTURAL HERITAGE AND
MEMORY
• Providing opportunities for access to information and knowledge
• Supporting learning, literacy and reading
• Organising information and knowledge
• Disseminating and sharing information and knowledge
The mission of the
national library to
collect, preserve and
make available
cultural heritage.
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Exceptionally good at – Top Fives by library type – Academic and Research Libraries
Chart 3.28 Top five exceptionally good at – Academic and Research Libraries
Top Five from academic and research libraries shares all five items with
the Global Top Five (Chart 3.25):
• PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND
KNOWLEDGE
• Organising information and knowledge
• Supporting learning, literacy and reading
• Disseminating and sharing information and knowledge
• Preservation and conservation of cultural heritage and memory
We are proud of both the
collections and services we
deliver and the physical spaces
we offer those collections and
services from.
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Exceptionally good at – Top Fives by library type – Public Libraries
Chart 3.29 Top five exceptionally good at – Public Libraries
Top Five from public libraries shares four items with the Global Top Five
(Chart 3.25):
• PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND
KNOWLEDGE
• Supporting learning, literacy and reading
• Disseminating and sharing information and knowledge
• Organising information and knowledge
Instead of Preservation and conservation of cultural heritage and memory,
which is included in the Global Top Five, results from public libraries feature:
• Offering non-commercial, safe spaces for individuals and
communities
Libraries/librarians are
excellent at
communicating with
people and being
willing to help and
engage; also, at
promotion of lifelong
learning.
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Exceptionally good at – Top Fives by library type – School Libraries Chart 3.30 Top five exceptionally good at – School Libraries
Top Five from school libraries shares four items with the Global Top Five
(Chart 3.25):
• SUPPORTING LEARNING, LITERACY AND READING
• Providing opportunities for access to information and knowledge
• Organising information and knowledge
• Disseminating and sharing information and knowledge
Instead of Preservation and conservation of cultural heritage and memory,
which is included in the Global Top Five, results from public school feature:
• Providing access to and supporting the use of Information and
Communications Technology (ICT)
Provide assistance,
give recommendations,
break information,
give good service.
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Exceptionally good at – Top Fives by library type – Special Libraries
Chart 3.31 Top five exceptionally good at – Special Libraries
Top Five from special libraries shares all five items with the
Global Top Five (Chart 3.25):
• PROVIDING OPPORTUNITIES FOR ACCESS TO
INFORMATION AND KNOWLEDGE
• Organising information and knowledge
• Disseminating and sharing information and knowledge
• Supporting learning, literacy and reading
• Preservation and conservation of cultural heritage and
memory
One of the librarians has highlighted the
how libraries are not only for learning
and leisure, they can also save lives, she
works in a medical library and
understands through her job the vital role
of information in time.
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Exceptionally good at – Top Fives by library type – Other Library Types
Chart 3.32 Top five exceptionally good at – Other Types of Libraries
Top Five from other library types libraries shares all five items with the
Global Top Five (Chart 3.25):
• PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND
KNOWLEDGE
• Supporting learning, literacy and reading
• Disseminating and sharing information and knowledge
• Organising information and knowledge
• Preservation and conservation of cultural heritage and memory
Libraries can be a place where
everyone is welcome and are
at the forefront of
diversification through service
and outreach provision.
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EXCEPTIONALLY GOOD AT – DIMENSION – LIBRARY EXPERIENCE
Chart 3.33 Exceptionally good at - Global Online voting results by library experience
Responses are highly consistent across all generations of
librarians.
PROVIDING OPPORTUNITIES FOR ACCESS TO
INFORMATION AND KNOWLEDGE is the number one at
what libraries are exceptionally good at.
Creating bridges, between
communities, past and present, cultures,
innovations and things that last.
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EXCEPTIONALLY GOOD AT – DIMENSION – REGIONS
Chart 3.34 Exceptionally good at - Global results by region
PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE is the number one for all regions except
Africa and Asia and Oceania where it is the second and Supporting learning, literacy and reading is number one.
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Exceptionally good at – Top Fives by region – Africa
Chart 3.35 Top five exceptionally good at – Africa
Top Five from region of Africa shares four items with the Global Top Five
(Chart 3.25):
• SUPPORTING LEARNING, LITERACY AND READING
• Providing opportunities for access to information and knowledge
• Disseminating and sharing information and knowledge
• Organising information and knowledge
Instead of Preservation and conservation of cultural heritage and memory,
which is included in the Global Top Five, results from Africa feature:
• Fostering research and innovation
Empowering communities
with information literacies
skills and knowledge to
manage the digital world.
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Exceptionally good at – Top Fives by region –Asia and Oceania
Chart 3.36 Top five exceptionally good at – Asia and Oceania
Top Five from region of Asia and Oceania shares all five items with
the Global Top Five (Chart 3.25):
• SUPPORTING LEARNING, LITERACY AND READING
• Providing opportunities for access to information and
knowledge
• Organising information and knowledge
• Disseminating and sharing information and knowledge
• Preservation and conservation of cultural heritage and
memory
Libraries are portals to all of the
world’s knowledge. And librarians
make sure that knowledge continues
to be recorded and saved for the
future, even as information-storage
devices and formats change.
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Exceptionally good at – Top Fives by region – Europe
Chart 3.37 Top five exceptionally good at – Europe
Top Five from region of Europe shares all five items with the Global
Top Five (Chart 3.25):
• PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION
AND KNOWLEDGE
• Supporting learning, literacy and reading
• Disseminating and sharing information and knowledge
• Organising information and knowledge
• Preservation and conservation of cultural heritage and
memory
Libraries are an open democratic
meeting place with free access to
knowledge and information, where
people of different backgrounds are
welcome to share and participate.
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Exceptionally good at – Top Fives by region – Latin America and the Caribbean
Chart 3.38 Top five exceptionally good at – Latin America and the Caribbean
Top Five from region of Latin America and the Caribbean shares four items
with the Global Top Five (Chart 3.25):
• PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND
KNOWLEDGE
• Supporting learning, literacy and reading
• Disseminating and sharing information and knowledge
• Organising information and knowledge
Instead of Preservation and conservation of cultural heritage and memory,
which is included in the Global Top Five, results from Latin America and the
Caribbean feature:
• Fostering research and innovation
There is a wide pool of
talented staff at the
libraries who can use
their talents to help
engage patrons and
communities.
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Exceptionally good at – Top Fives by region – Middle East and North Africa
Chart 3.39 Top five exceptionally good at – Middle East and North Africa
Top Five from region of Middle East and North Africa shares four items
with the Global Top Five (Chart 3.25):
• PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND
KNOWLEDGE
• Disseminating and sharing information and knowledge
• Organising information and knowledge
• Supporting learning, literacy and reading
Instead of Preservation and conservation of cultural heritage and
memory, which is included in the Global Top Five, results from Middle East
and North Africa feature:
• Fostering research and innovation
Libraries should a home
for everyone in the
society and libraries
should be able to provide
services to all.
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Exceptionally good at – Top Fives by region – North America
Chart 3.40 Top five exceptionally good at – North America
Top Five from region of North America shares four items with the Global
Top Five (Chart 3.25):
• SUPPORTING LEARNING, LITERACY AND READING
• Providing opportunities for access to information and knowledge
• Organising information and knowledge
• Disseminating and sharing information and knowledge
Instead of Preservation and conservation of cultural heritage and
memory, which is included in the Global Top Five, results from North
America feature:
• Offering non-commercial, safe spaces for individuals and
communities
People look at the library as a
source of knowledge – a place
where information will be factual
and at hand, or at least easily
attainable. Librarians are almost
forced to become jacks of all
trades – and masters of many
too!
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EXCEPTIONALLY GOOD AT – DIMENSION – PROFESSIONAL UNITS
Chart 3.41 Exceptionally good at – Professional Unit workshops results by division
PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND KNOWLEDGE is in the Top Five of all groups of Professional Units
and results as the total number one. Strategic Programmes rank Organising information and knowledge higher than average.
Division II and Division V rank Developing and delivering inclusive services higher than average. Division IV and Strategic
Programmes rank Building relationships higher than average. Advocacy receives low ranking across all professional units.
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Exceptionally good at – Top Fives by professional unit group – Division I
Chart 3.42 Top five exceptionally good at – Division I (Library Types)
Top Five from Division I (Library Types) shares three items with the Global Top Five
(Chart 3.25):
• ORGANISING INFORMATION AND KNOWLEDGE
• Providing opportunities for access to information and knowledge
• Supporting learning, literacy and reading
Instead of Disseminating and sharing information and knowledge and Preservation
and conservation of cultural heritage and memory, which is included in the Global
Top Five, results from Division I (Library Types) feature:
• Offering non-commercial, safe spaces for individuals and communities
• Community engagement
Libraries aren’t
necessarily good
at anything unless
they have
effective staff.
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Exceptionally good at – Top Fives by professional unit group – Division II
Chart 3.43 Top five exceptionally good at – Division II (Library Collections)
Top Five from Division II (Library Collections) shares three items with the Global Top
Five (Chart 3.25):
• Providing opportunities for access to information and knowledge
• Organising information and knowledge
• Preservation and conservation of cultural heritage and memory
Instead of Supporting learning, literacy and reading and Disseminating and
sharing information and knowledge, which are included in the Global Top Five,
results from Division II (Library Collections) feature:
• DEVELOPING AND DELIVERING INCLUSIVE SERVICES
• Offering non-commercial, safe spaces for individuals and communities
Libraries are
consistent over
time, welcoming,
and provide
access to
information.
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Exceptionally good at – Top Fives by professional unit group – Division III
Chart 3.44 Top five exceptionally good at – Division III (Library Services)
Top Five from Division III (Library Services) shares three items with the
Global Top Five (Chart 3.25):
• PROVIDING OPPORTUNITIES FOR ACCESS TO INFORMATION AND
KNOWLEDGE
• Supporting learning, literacy and reading
• Organising information and knowledge
Instead of Supporting learning, literacy and reading and Disseminating
and sharing information and knowledge, which are included in the
Global Top Five, results from Division III (Library Services) feature:
• Developing and delivering inclusive services
• Community engagement
Libraries are egalitarian
organizations and believe in
equal access to information
regardless of customer
background. We serve all
users to the best of our
collective ability.
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Exceptionally good at – Top Fives by professional unit group – Division IV
Chart 3.45 Top five exceptionally good at – Division IV (Support of the Profession)
Top Five from Division IV (Support of the Profession) shares two items with the
Global Top Five (Chart 3.25):
• Providing opportunities for access to information and knowledge
• Preservation and conservation of cultural heritage and memory
Instead of Supporting learning, literacy and reading, Disseminating and sharing
information and knowledge, and Organising information and knowledge, which
are included in the Global Top Five, results from Division IV (Support of the
Profession) feature:
• OFFERING NON-COMMERCIAL, SAFE SPACES FOR INDIVIDUALS AND
COMMUNITIES
• Community engagement
• Building relationships
Libraries are good at
service - at helping
people find what they
want, whether that is
particular information
or more generally
bringing them into
contact with their
cultural heritage.
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Exceptionally good at – Top Fives by professional unit group – Division V
Chart 3.46 Top five exceptionally good at – Division V (Regions)
Top Five from Division V (Regions) shares three items with the Global Top Five
(Chart 3.25):
• Organising information and knowledge
• Providing opportunities for access to information and knowledge
• Disseminating and sharing information and knowledge
Instead of Supporting learning, literacy and reading and Preservation and
conservation of cultural heritage and memory, which are included in the
Global Top Five, results from Division V (Regions) feature:
• DEVELOPING AND DELIVERING INCLUSIVE SERVICES
• Community engagement
Libraries are good at
providing access to
accurate information.
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Exceptionally good at – Top Fives by professional unit group – Strategic Programmes
Chart 3.47 Top five exceptionally good at – Strategic Programmes
Top Five from Strategic Programmes shares two items with the Global Top Five
(Chart 3.25):
• ORGANISING INFORMATION AND KNOWLEDGE
• Providing opportunities for access to information and knowledge
Instead of Supporting learning, literacy and reading, Disseminating and
sharing information and knowledge and Preservation and conservation of
cultural heritage and memory, which are included in the Global Top Five,
results from Strategic Programmes feature:
• Building relationships
• Dedicated and motivated professional staff
• Doing more with less
There was an interesting
contrast between the
professional and service
skills that we offer, with
being self-critical and
also complacent about
the challenges that we
face.
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Exceptionally good at – Top Fives by professional unit group – Community
Chart 3.48 Top five exceptionally good at – Community
Top Five from Community shares four items with the Global Top Five
(Chart 3.25):
• SUPPORTING LEARNING, LITERACY AND READING
• Preservation and conservation of cultural heritage and memory
• Providing opportunities for access to information and knowledge
• Organising information and knowledge
Instead of Preservation and conservation of cultural heritage and
memory, which is included in the Global Top Five, results from
Community feature:
• Offering non-commercial, safe spaces for individuals and
communities
Libraries can contribute to
economic development by
providing different types of
training that can improve users'
opportunities to find employment,
and by providing citizens with
opportunities for the development
of initiatives of entrepreneurship.
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WHAT SHOULD LIBRARIES DO MORE OF?
TO DO MORE – GLOBAL TOP FIVE
Chart 3.49 To do more – Global Top Five
The number of one on the list of what libraries should do more is
PARTNERSHIP AND COLLABORATION.
Global Top Five also includes:
• Embrace digital innovation
• Support learning, literacy and reading
• Community engagement
• Training and development of staff and leaders
Libraries have the
potential to be active
members of their own
community
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TO DO MORE – DIMENSION – LIBRARY TYPES
Chart 3.50 To do more - Global Online voting results by library type
There are moderate variations in ranking across library
types. Community engagement is the top response for
public libraries. Support learning, literacy and reading is
the top response for school libraries. Supporting the
SDGs and the current social needs is rated slightly higher
by school, special and other types of libraries.
Advocacy and Measure impact is ranked low across all
library types.
Libraries must speak up about their important role
in a democratic society and why we cannot be
civilized without them and emphasize that they
are trustworthy institutions that stand for the core
values of libraries.
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To do more – Top Fives by library type – National Libraries
Chart 3.51 Top five to do more – National libraries
Top Five from national libraries shares four items with the Global Top Five
(Chart 3.49):
• PARTNERSHIP AND COLLABORATION
• Embrace digital innovation
• Training and development of staff and leaders
• Support learning, literacy and reading
Instead of Community engagement, which is included in the Global Top
Five, results from national libraries feature:
• Foster research and innovation
Cooperation – with other
memory institutions and
communities and
improving access through
digitization are the main
elements underlined by
respondents.
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To do more – Top Fives by library type – Academic and Research Libraries
Chart 3.52 Top five to do more – Academic and Research Libraries
Top Five from academic and research libraries shares four items with the Global
Top Five (Chart 3.49):
• EMBRACE DIGITAL INNOVATION
• Partnership and collaboration
• Support learning, literacy and reading
• Training and development of staff and leaders
Instead of Community engagement, which is included in the Global Top Five,
results from academic and research libraries feature:
• Foster research and innovation
There is the need for
radical innovation in
partnerships.
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To do more – Top Fives by library type – Public Libraries
Chart 3.53 Top five to do more – Public Libraries
Top Five from public libraries shares all five items with the Global Top Five (Chart 3.49):
• COMMUNITY ENGAGEMENT
• Partnership and collaboration
• Support learning, literacy and reading
• Embrace digital innovation
• Training and development of staff and leaders
The library should
be more than a
reading space.
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To do more – Top Fives by library type – School Libraries
Chart 3.54 Top five to do more – School Libraries
Top Five from school libraries shares four items with the Global Top Five (Chart
3.49):
• SUPPORT LEARNING, LITERACY AND READING
• Embrace digital innovation
• Partnership and collaboration
• Community engagement
Instead of Training and development of staff and leaders, which is included in the
Global Top Five, results from school libraries feature:
• Foster research and innovation
Libraries are good
at developing
digital resources
and digital literacy.
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To do more – Top Fives by library type – Special Libraries
Chart 3.55 Top five to do more – Special Libraries
Top Five from special libraries shares four items with the Global Top Five (Chart
3.49):
• EMBRACE DIGITAL INNOVATION
• Partnership and collaboration
• Training and development of staff and leaders
• Support learning, literacy and reading
Instead of Community engagement, which is included in the Global Top Five,
results from special libraries feature:
• Foster research and innovation
Libraries should
combine their
cultural capital
with innovation.
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To do more – Top Fives by library type – Other Types of Libraries
Chart 3.56 Top five to do more – Other Types of Libraries
Top Five from other types of libraries shares all five items with the
Global Top Five (Chart 3.49):
• SUPPORT LEARNING, LITERACY AND READING
• Partnership and collaboration
• Embrace digital innovation
• Community engagement
• Training and development of staff and leaders
Libraries should increase their
services to the society in order to
be more known and more
appreciated by the society.
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TO DO MORE – DIMENSION – LIBRARY EXPERIENCE
Chart 3.57 To do more - Global Online voting results by library experience
There are slight variations among different generations of
librarians. Younger professionals (1-10 years of library
experience), rank Embrace digital innovation just slightly
higher than Partnership and collaboration. More
experienced librarians (31+ years of library experience),
rank Support learning, literacy and reading higher than
Embrace digital innovation.
Libraries and librarians should do more for
visibility and promotion of things we do in our
institutions on the local, regional and global
level.
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TO DO MORE – DIMENSION – REGIONS
Chart 3.58 To do more - Global results by region
While in total, first five items received slightly higher ranking comparing to the rest of the list, there are moderate variations
in ranking by region. In North America, Community engagement is ranked slightly higher. Foster research and innovation is
ranked higher than average in regions of Latin America and the Caribbean (LAC) and Middle East and North Africa
(MENA). Supporting the SDGs and the current social needs is ranked higher in Africa, LAC and MENA.
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To do more – Top Fives by region – Africa
Chart 3.59 Top five to do more – Africa
Top Five from region of Africa shares four items with the
Global Top Five (Chart 3.49):
• EMBRACE DIGITAL INNOVATION
• Support learning, literacy and reading
• Training and development of staff and leaders
• Partnership and collaboration
Instead of Community engagement, which is included in
the Global Top Five, results from Africa feature:
• Supporting the Sustainable Development Goals
(SDGs) and the current social needs
Libraries do not exist in a vacuum they are
part of socio-economic and political milieu
and this justifies the need for robust strategies
to engage communities. Communities and
libraries should exist symbiotically. Citizens
need literacies that empower them to cope
with the complexities of the knowledge
driven economies.
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To do more – Top Fives by region – Asia and Oceania
Chart 3.60 Top five to do more – Asia and Oceania
Top Five from region of Asia and Oceania shares all
five items with the Global Top Five (Chart 3.49):
• PARTNERSHIP AND COLLABORATION
• Support learning, literacy and reading
• Training and development of staff and leaders
• Community engagement
• Embrace digital innovation
Local libraries needed to reach out more to
one another and explore collaboration
opportunities such as for acquisition or even
programming purposes.
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To do more – Top Fives by region – Europe
Chart 3.61 Top five to do more – Europe
Top Five from region of Europe shares all five items
with the Global Top Five (Chart 3.49):
• EMBRACE DIGITAL INNOVATION
• Partnership and collaboration
• Support learning, literacy and reading
• Community engagement
• Training and development of staff and leaders
More new technologies should be introduced to
the libraries, librarians should be trained more,
and we should also be better at planning and
be more aware politically.
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To do more – Top Fives by region – Latin America and the Caribbean
Chart 3.62 Top five to do more – Latin America and the Caribbean
Top Five from region of Latin America and the Caribbean shares three items
with the Global Top Five (Chart 3.49):
• Embrace digital innovation
• Support learning, literacy and reading
• Community engagement
Instead of Partnership and collaboration and Training and development of
staff and leaders, which are included in the Global Top Five, results from Latin
America and the Caribbean feature:
• FOSTER RESEARCH AND INNOVATION
• Supporting the Sustainable Development Goals (SDGs) and the
current social needs
It is important that
libraries invest in ethical
values, in training and
in the development of
public policies.
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To do more – Top Fives by region – Middle East and North Africa
Chart 3.63 Top five to do more – Middle East and North Africa
Top Five from region of Middle East and North Africa shares three items with
the Global Top Five (Chart 3.49):
• TRAINING AND DEVELOPMENT OF STAFF AND LEADERS
• Support learning, literacy and reading
• Embrace digital innovation
Instead of Partnership and collaboration and Community engagement,
which are included in the Global Top Five, results from Middle East and North
Africa feature:
• Foster research and innovation
• Supporting the Sustainable Development Goals (SDGs) and the
current social needs
Libraries need first to
promote its services
and collection, and
second to collaborate
with society and other
libraries.
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To do more – Top Fives by region – North America
Chart 3.64 Top five to do more – North America
Top Five from region of North America shares all five items with the Global
Top Five (Chart 3.49):
• COMMUNITY ENGAGEMENT
• Partnership and collaboration
• Training and development of staff and leaders
• Support learning, literacy and reading
• Embrace digital innovation
Libraries should be
taking more risk and
trying more new
things.
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TO DO MORE – DIMENSION – PROFESSIONAL UNITS
Chart 3.65 To do more – Professional Unit workshops results by division
In the Professional Unit workshops, PARTNERSHIP AND COLLABORATION and Community engagement are tied for most
important. Strategic Programmes rank Advocacy slightly higher than other Professional Unit groups. Division IV
(Support of the Profession) rank Measure impact considerably higher than average. Division II rank Access to
Information and Intellectual Freedom higher than average.
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To do more – Top Fives by professional unit group – Division I Chart 3.66 Top five to do more – Division I (Library Types)
Top Five from Division I (Library Types) shares three items with the Global
Top Five (Chart 3.49):
• PARTNERSHIP AND COLLABORATION
• Community engagement
• Embrace digital innovation
Instead of Support learning, literacy and reading and Training and
development of staff and leaders, which are included in the Global Top
Five, results from Division I (Library Types) feature:
• Advocacy
• Promotion and marketing
The participants felt strongly that
libraries should do more
advocacy work: advocacy for
libraries, advocacy for users, and
advocacy for free access to
information wherever and
whoever you are.
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To do more – Top Fives by professional unit group – Division II
Chart 3.67 Top five to do more – Division II (Library Collections)
Top Five from Division II (Library Collections) shares three items with
the Global Top Five (Chart 3.49):
• Community engagement
• Partnership and collaboration
• Support learning, literacy and reading
Instead of Support learning, literacy and reading and Training and
development of staff and leaders, which are included in the
Global Top Five, results from Division II (Library Collections) feature:
• ADVOCACY
• Access to Information and Intellectual Freedom
Social media, new trends in scholarly
communication, open access, and
innovative approaches to budgeting
and fundraising will need to be
pursued in order for libraries to thrive
and prosper. Engaging directly with
uses and outreach is key.
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To do more – Top Fives by professional unit group – Division III
Chart 3.68 Top five to do more – Division III (Library Services)
Top Five from Division III (Library Services) shares
three items with the Global Top Five (Chart 3.49):
• PARTNERSHIP AND COLLABORATION
• Community engagement
• Support learning, literacy and reading
Instead of Embrace digital innovation and
Training and development of staff and leaders,
which are included in the Global Top Five, results
from Division III (Library Services) feature:
• Promotion and marketing
• Inclusivity and Equality
Inclusion in library programs; gamification; work on
attitudes and knowledge of librarians; education of
people with special needs; staff training; funding; get
out of the library to meet needs; hire people with
disabilities for staff; raise public awareness of people
with special needs; and improve institutional
cooperation of experts who work with people with
special needs.
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To do more – Top Fives by professional unit group – Division IV
Chart 3.69 Top five to do more – Division IV (Support of the Profession)
Top Five from Division IV (Support for the Profession) shares one item with
the Global Top Five (Chart 3.49):
• Community engagement
Instead of Partnership and collaboration, Embrace digital innovation,
Support learning, literacy and reading, and Training and development of
staff and leaders, which are included in the Global Top Five, results from
Division IV (Support for the Profession) feature:
• ADVOCACY
• Promotion and marketing
• Measure impact
• Foster research and innovation
Libraries should be more
innovative, speak up more for
communities, involve them
more in our decision making,
be ready to walk away from
our own pet projects and
evaluate the impact of our
work more regularly.
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To do more – Top Fives by professional unit group – Division V
Chart 3.70 Top five to do more – Division V (Regions)
Top Five from Division V (Regions) shares four items with the Global Top
Five (Chart 3.49):
• PARTNERSHIP AND COLLABORATION
• Community engagement
• Training and development of staff and leaders
• Embrace digital innovation
Instead of Support learning, literacy and reading, which is included in the
Global Top Five, results from Division V (Regions) feature:
• Promotion and marketing
Evaluating and measuring are
very important actions
because they provide tools to
promote the impact of
libraries and to give an
account of the work they do.
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To do more – Top Fives by professional unit group – Strategic Programmes
Chart 3.71 Top five to do more – Strategic Programmes
Top Five from Strategic Programmes shares three items with the Global
Top Five (Chart 3.49):
• Community engagement
• Partnership and collaboration
• Support learning, literacy and reading
Instead of Embrace digital innovation and Training and development of
staff and leaders, which are included in the Global Top Five, results from
Strategic Programmes feature:
• ADVOCACY
• Foster research and innovation
The activities that libraries
should do essentially build on
worth they already do well.
They should develop their
unique contributions and
advocate very strong for their
principles and role.
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To do more – Top Fives by professional unit group – Community
Chart 3.72 Top five to do more – Community
Top Five from Community shares four items with the Global Top Five (Chart 3.49):
• EMBRACE DIGITAL INNOVATION
• Training and development of staff and leaders
• Partnership and collaboration
• Community engagement
Instead of Support learning, literacy and reading, which is included in the Global
Top Five, results from Community feature:
• Advocacy
LEADERSHIP
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WHAT SHOULD LIBRARIES DO LESS?
TO DO LESS – GLOBAL TOP FIVE
Chart 3.73 To do less – Global Top Five
The number of one on the list of what libraries
should do less is WORKING IN ISOLATION.
Global Top Five also includes:
• Being inflexible, bureaucratic and
implementing too many restrictions
• Resisting and fearing change
• Having a passive approach
• Maintaining outdated services and
collections
Libraries should stop to have as target point the
traditional library focus: only to be a buyer; only to be a
physical library; only to provide services for the in-house
users. They should work towards a better fit between
the skills and values of LIS professionals and the
managerial structures within which they work.
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TO DO LESS – DIMENSION – LIBRARY TYPES
Chart 3.74 To do less - Global Online voting results by library type
Ranking of things which libraries should do less is consistent across all library types. School librarians want to work less in
isolation than the average respondent. National libraries find Duplicating slightly more important than other library
types. Maintaining outdated services is ranked slightly higher in public and school libraries.
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To do less – Top Fives by library type – National Libraries
Chart 3.75 Top five to do less – National libraries
Top Five from national libraries shares all five items with the
Global Top Five (Chart 3.73):
• BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING
TOO MANY RESTRICTIONS
• Working in isolation
• Resisting and fearing change
• Having a passive approach
• Maintaining outdated services and collections
In general, libraries should be more self-
confident: stop justifying themselves of
being useful and think positively about
their contribution to the society they
serve.
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To do less – Top Fives by library type – Academic and Research Libraries
Chart 3.76 Top five to do less – Academic and Research Libraries
Top Five from academic and research libraries shares all five
items with the Global Top Five (Chart 3.73):
• WORKING IN ISOLATION
• Being inflexible, bureaucratic and implementing too
many restrictions
• Resisting and fearing change
• Having a passive approach
• Maintaining outdated services and collections
Stop being an island in society; stop
doing that that others do better; waiting
to take proactive role in meeting their
needs; and stop being afraid of
changes.
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To do less – Top Fives by library type – Public Libraries
Chart 3.77 Top five to do less – Public Libraries
Top Five from public libraries shares all five items with
the Global Top Five (Chart 3.73):
• BEING INFLEXIBLE, BUREAUCRATIC AND
IMPLEMENTING TOO MANY RESTRICTIONS
• Resisting and fearing change
• Working in isolation
• Having a passive approach
• Maintaining outdated services and collections
Traditional libraries were havens of peace and
tranquillity. In the current era libraries need to be
less preoccupied with our own rules, ideals and
collections, and reach out more to our
communities.
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To do less – Top Fives by library type – School Libraries
Chart 3.78 Top five to do less – School Libraries
Top Five from school libraries shares all five items with the Global Top Five
(Chart 3.73):
• WORKING IN ISOLATION
• Being inflexible, bureaucratic and implementing too many
restrictions
• Resisting and fearing change
• Having a passive approach
• Maintaining outdated services and collections
The strongest area of
consensus was the need
to be less concerned
about physical collections
and lending.
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To do less – Top Fives by library type – Special Libraries
Chart 3.79 Top five to do less – Special Libraries
Top Five from special libraries shares all five items with the Global
Top Five (Chart 3.73):
• WORKING IN ISOLATION
• Being inflexible, bureaucratic and implementing too many
restrictions
• Resisting and fearing change
• Having a passive approach
• Maintaining outdated services and collections
Libraries should stop focusing
on traditional services and
being so fearful about
changing current practice.
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To do less – Top Fives by library type – Other Types of Libraries
Chart 3.80 Top five to do less – Other Types of Libraries
Top Five from other types of libraries shares four items with the Global Top Five
(Chart 3.73):
• WORKING IN ISOLATION
• Resisting and fearing change
• Being inflexible, bureaucratic and implementing too many restrictions
• Having a passive approach
Instead of Maintaining outdated services and collections, which is included in the
Global Top Five, results from other types of libraries feature:
• Relying on collections instead of community needs
Stop whining, not
focusing on
digitization but
community user
needs.
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TO DO LESS – DIMENSION – LIBRARY EXPERIENCE
Chart 3.81 To do less - Global Online voting results by library experience
Answers to question about what libraries should do less are mostly consistent
across generations of librarians. Resisting and fearing change is ranked
higher among librarians in their early career (1-10 years of library
experience).
Stop living in the past.
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TO DO LESS – DIMENSION – REGIONS
Chart 3.82 To do less - Global results by region
Answers to question about what libraries should do less are consistent
across regions. Having a passive approach is ranked a little higher in
Europe and Latin America and the Caribbean. Relying on collections
instead of community needs moves into the top five in Middle East and
North Africa.
Stop working in isolation!
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To do less – Top Fives by region – Africa
Chart 3.83 Top five to do less – Africa
Top Five from regions of Africa shares four items with the Global Top Five
(Chart 3.73):
• WORKING IN ISOLATION
• Resisting and fearing change
• Being inflexible, bureaucratic and implementing too many
restrictions
• Maintaining outdated services and collections
Instead of Having a passive approach, which is included in the Global
Top Five, results from Africa feature:
• Relying on collections instead of community needs
Libraries are not
guardians of books.
They must make them
accessible. And
librarians should less
complain about their
fate.
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To do less – Top Fives by region – Asia and Oceania
Chart 3.84 Top five to do less – Asia and Oceania
Top Five from regions of Asia and Oceania shares all five items with the Global
Top Five (Chart 3.73):
• BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY
RESTRICTIONS
• Resisting and fearing change
• Working in isolation
• Having a passive approach
• Maintaining outdated services and collections
The passive and negative
attitude of librarians and library
staff affect the reputation of
library services.
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To do less – Top Fives by region – Europe
Chart 3.85 Top five to do less – Europe
Top Five from regions of Europe shares four items with the Global Top Five
(Chart 3.73):
• WORKING IN ISOLATION
• Being inflexible, bureaucratic and implementing too many
restrictions
• Resisting and fearing change
• Having a passive approach
Instead of Maintaining outdated services and collections, which is
included in the Global Top Five, results from Europe feature:
• Being shy and humble
We must refuse
activities and actions
understandable and
necessary only for
librarians.
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To do less – Top Fives by region – Latin America and the Caribbean
Chart 3.86 Top five to do less – Latin America and the Caribbean
Top Five from regions of Latin America and the Caribbean
shares all five items with the Global Top Five (Chart 3.73):
• WORKING IN ISOLATION
• Resisting and fearing change
• Being inflexible, bureaucratic and implementing too
many restrictions
• Having a passive approach
• Maintaining outdated services and collections
We need to change our way of thinking
about the way libraries were the past
decade. We need to see our jobs in other
way more creative and more inclusive.
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To do less – Top Fives by region – Middle East and North Africa
Chart 3.87 Top five to do less – Middle East and North Africa
Top Five from regions of Middle East and North Africa shares four items
with the Global Top Five (Chart 3.73):
• BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY
RESTRICTIONS
• Working in isolation
• Resisting and fearing change
• Maintaining outdated services and collections
Instead of Having a passive approach, which is included in the Global
Top Five, results from Middle East and North Africa feature:
• Relying on collections instead of community needs
Libraries must
change its services
and the way they
work.
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To do less – Top Fives by region – North America
Chart 3.88 Top five to do less – North America
Top Five from regions of North America shares all five items
with the Global Top Five (Chart 3.73):
• BEING INFLEXIBLE, BUREAUCRATIC AND
IMPLEMENTING TOO MANY RESTRICTIONS
• Resisting and fearing change
• Working in isolation
• Having a passive approach
• Maintaining outdated services and collections
There is the need to spend less time and
money introducing new technology and
more time assessing user needs so that the
introduction of new technology is effective.
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TO DO LESS – DIMENSION – PROFESSIONAL UNITS
Chart 3.89 To do less – Professional Unit workshops results by division
The number one - BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING
TOO MANY RESTRICTIONS, received more attention during professional
unit workshops if to compare to ranking of other items on the list, and
there are moderate variations among different groups.
Strategic Programmes highlights Accepting without questioning which is
of same importance as Maintaining outdated services and collections.
Relying on collections instead of community needs is ranked above the
average by Division II (Library Collections) and Division IV (Support of the
Profession).
It is essential that, in order for
libraries to move forward, they
stop fearing change and
leave their comfort zone.
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To do less – Top Fives by professional unit group – Division I
Chart 3.90 Top five to do less – Division I (Library Types)
Top Five from Division I (Library Types) shares four items with the Global Top Five
(Chart 3.73):
• MAINTAINING OUTDATED SERVICES AND COLLECTIONS
• Resisting and fearing change
• Having a passive approach
• Being inflexible, bureaucratic and implementing too many restrictions
Instead of Working in isolation, which is included in the Global Top Five, results
from Division I (Library Types) feature:
• Duplicating
Libraries should look for
opportunities to
outsource, review the
need for activities,
asking if the activities
are “still relevant”.
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To do less – Top Fives by professional unit group –Division II
Chart 3.91 Top five to do less – Division II (Library Collections)
Top Five from Division II (Library Collections) shares three items with the Global Top
Five (Chart 3.73):
• BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY
RESTRICTIONS
• Maintaining outdated services and collections
• Working in isolation
Instead of Resisting and fearing change and Having a passive approach, which
are included in the Global Top Five, results from Division II (Library Collections)
feature:
• Relying on collections instead of community needs
• Accepting without questioning
Libraries need to
cooperate to
reduce costs and
increase access.
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To do less – Top Fives by professional unit group – Division III
Chart 3.92 Top five to do less – Division III (Library Services)
Top Five from Division III (Library Services) shares four items with the Global Top
Five (Chart 3.73):
• BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY
RESTRICTIONS
• Resisting and fearing change
• Having a passive approach
• Working in isolation
Instead of Maintaining outdated services and collections, which is included in
the Global Top Five, results from Division III (Library Services) feature:
• Relying on collections instead of community needs
Libraries need to stop
complaining, not to
expect future funding
levels to remain
constant, and set too
many rules.
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To do less – Top Fives by professional unit group – Division IV
Chart 3.93 Top five to do less – Division IV (Support of the Profession)
Top Five from Division IV (Support of the Profession) shares three items with the
Global Top Five (Chart 3.73):
• Having a passive approach
• Being inflexible, bureaucratic and implementing too many restrictions
• Resisting and fearing change
Instead of Having a passive approach and Maintaining outdated services and
collections, which are included in the Global Top Five, results from Division IV
(Support of the Profession) feature:
• RELYING ON COLLECTIONS INSTEAD OF COMMUNITY NEEDS
• Decision-making based on assumptions
There was a lot of
agreement, notably
the feeling that
cataloguing
processes needed
to be rethought.
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To do less – Top Fives by professional unit group – Division V
Chart 3.94 Top five to do less – Division V (Regions)
Top Five from Division V (Regions) shares four items with the Global Top Five
(Chart 3.73):
• Maintaining outdated services and collections
• Being inflexible, bureaucratic and implementing too many restrictions
• Working in isolation
• Resisting and fearing change
Instead of Having a passive approach, which is included in the Global Top
Five, results from Division V (Regions) feature:
• DUPLICATING
Librarians need to be
more active and to
work in more
collaborative programs
and services.
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To do less – Top Fives by professional unit group – Strategic Programmes
Chart 3.95 Top five to do less – Strategic Programmes
Top Five from Strategic Programmes shares four items with the Global Top
Five (Chart 3.73):
• Maintaining outdated services and collections
• Working in isolation
• Having a passive approach
• Resisting and fearing change
Instead of Being inflexible, bureaucratic and implementing too many
restrictions, which is included in the Global Top Five, results from Strategic
Programmes feature:
• ACCEPTING WITHOUT QUESTIONING
Libraries and library workers
should develop the
confidence to provide the
leadership and strategic
decision making that will help
support and build their roles in
society.
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To do less – Top Fives by professional unit group – Community
Chart 3.96 Top five to do less – Community
Top Five from Community shares four items with the Global Top Five (Chart
3.73):
• BEING INFLEXIBLE, BUREAUCRATIC AND IMPLEMENTING TOO MANY
RESTRICTIONS
• Resisting and fearing change
• Having a passive approach
• Working in isolation
Instead of Being inflexible, bureaucratic and implementing too many
restrictions, which is included in the Global Top Five, results from Strategic
Programmes feature:
• Decision-making based on assumptions
Lack of flexibility was
identified as a problem, since
it hinders the appropriation of
new technologies, formats
and resources that must be
incorporated into the work
done by libraries.
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WHAT ARE THE MAIN CHALLENGES TO LIBRARIES
CHALLENGES – GLOBAL TOP FIVE
Chart 3.97 Main challenges – Global Top Five
The number one challenge to libraries is INSUFFICIENT LIBRARY
FUNDING AND INVESTMENT.
Global Top Five also includes:
• Value of libraries not understood by funders and stakeholders
• Ongoing technological changes
• Image and status of libraries
• Managing change
This was very difficult vote as
participants listed a number of
challenges and most were
critical.
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CHALLENGES – DIMENSION – LIBRARY TYPES
Chart 3.98 Main challenges - Global Online voting results by library type
Top challenges are consistent across library types.
Lack of leadership capacity is ranked slightly higher by
national libraries and other types of libraries. Ever increasing
user-expectations ranked higher by national libraries, school
libraries and those not librarians.
We should not be locked out only in our
socium.
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Challenges – Top Fives by library type – National Libraries
Chart 3.99 Top five main challenges – National libraries
Top Five from national libraries shares four items with the Global Top Five
(Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND INVESTMENT
• Value of libraries not understood by funders and stakeholders
• Ongoing technological changes
• Image and status of libraries
Instead of Managing change, which is included in the Global Top Five, results
from national libraries feature:
• Lack of skilled staff
Libraries have a clear
and positive future but
need to define a clear
and valuable role in an
industry in the middle of
disruption.
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Challenges – Top Fives by library type – Academic and Research Libraries
Chart 3.100 Top five main challenges – Academic and Research Libraries
Top Five from academic and research libraries shares
four items with the Global Top Five (Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND
INVESTMENT
• Value of libraries not understood by funders and
stakeholders
• Ongoing technological changes
• Image and status of libraries
Instead of Managing change, which is included in the
Global Top Five, results from academic and research
libraries feature:
• Inadequate infrastructure
With evidences pointing to technological
advancements, education reform, societal
changes, literacy of customers and
globalization, it is quite clear that the future of
librarianship is overwhelmingly different from all
the previous concepts of librarianship. All these
require a professional who can easily embrace
technology and continuously find ways to
integrate it to library services.
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Challenges – Top Fives by library type – Public Libraries
Chart 3.101 Top five main challenges – Public Libraries
Top Five from public libraries shares all five items with the
Global Top Five (Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND INVESTMENT
• Value of libraries not understood by funders and
stakeholders
• Image and status of libraries
• Ongoing technological changes
• Managing change
The neoliberal trend to defund public goods
as well as the increasing costs and quantity
of scholarly resources results in libraries
spending more time on fundraising.
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Challenges – Top Fives by library type – School Libraries
Chart 3.102 Top five main challenges – School Libraries
Top Five from school libraries shares four items with the
Global Top Five (Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND
INVESTMENT
• Value of libraries not understood by funders and
stakeholders
• Ongoing technological changes
• Image and status of libraries
Instead of Managing change, which is included in the
Global Top Five, results from school libraries feature:
• Inadequate infrastructure
In addition to their usual job responsibilities,
librarians and library assistants in schools are
assigned with other task like clerical jobs,
assisting teachers in invigilating the examination,
substitute teachers in their absence. Sometimes
they feel over-loaded with task and are not
being able to devote 100% to library job.
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Challenges – Top Fives by library type – Special Libraries
Chart 3.103 Top five main challenges – Special Libraries
Top Five from special libraries shares four items with the Global Top Five (Chart
3.97):
• INSUFFICIENT LIBRARY FUNDING AND INVESTMENT
• Value of libraries not understood by funders and stakeholders
• Ongoing technological changes
• Image and status of libraries
Instead of Managing change, which is included in the Global Top Five, results from
special libraries feature:
• Inadequate infrastructure
Without the
economic basis,
how can we
achieve our goals –
or even survive?
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Challenges – Top Fives by library type – Other Types of Libraries
Chart 3.104 Top five main challenges – Other Types of Libraries
Top Five from other library types libraries shares four items
with the Global Top Five (Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND INVESTMENT
• Value of libraries not understood by funders and
stakeholders
• Image and status of libraries
• Ongoing technological changes
• Managing change
Staying current and meeting the changing
needs of users in the face of new
technologies and an increasingly diverse
society seems to be the leading thread.
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CHALLENGES – DIMENSION – LIBRARY EXPERIENCE
Chart 3.105 Main challenges - Global Online voting results by library experience
There are slight variations in answers by library
experience. Insufficient library funding and investment is
slightly more critical to early career professionals (1-10
years of library experience). Managing change is slightly
more critical to late career professionals (31+ years of
experience).
Staying relevant means not to be
marginalized by competitors such as Internet.
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CHALLENGES – DIMENSION – REGIONS
Chart 3.106 Main challenges - Global results by region
Top two challenges are consistent across regions. Managing change is ranked slightly higher in Latin America and the
Caribbean and North America. Lack of skilled staff and Lack of leadership capacity is ranked above average in
Middle East and North Africa. Inadequate infrastructure is the third in Africa and Latin America and Caribbean.
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Challenges – Top Fives by region – Africa
Chart 3.107 Top five main challenges – Africa
Top Five from region of Africa shares four items with the Global Top Five
(Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND INVESTMENT
• Value of libraries not understood by funders and stakeholders
• Ongoing technological changes
• Image and status of libraries
Instead of Managing change, which is included in the Global Top Five,
results from Africa feature:
• Inadequate infrastructure
Libraries should
provide pertinent
information
according to the
community need.
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Challenges – Top Fives by region – Asia and Oceania
Chart 3.108 Top five main challenges – Asia and Oceania
Top Five from region of Asia and Oceania shares four items with the
Global Top Five (Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND INVESTMENT
• Value of libraries not understood by funders and stakeholders
• Ongoing technological changes
• Image and status of libraries
Instead of Managing change, which is included in the Global Top
Five, results from Asia and Oceania feature:
• Inadequate infrastructure
These main challenges are also
hard for us to do, especially in the
rural part that far away such as
internet connection; staff have not
enough library skill and also
insufficient books and equipment.
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Challenges – Top Fives by region – Europe
Chart 3.109 Top five main challenges – Europe
Top Five from region of Europe shares all five items with the Global Top
Five (Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND INVESTMENT
• Value of libraries not understood by funders and stakeholders
• Image and status of libraries
• Ongoing technological changes
• Managing change
Besides technological
challenges, problems lie in the
vocational skills of librarians and
insufficient funding for libraries.
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Challenges – Top Fives by region – Latin America and the Caribbean
Chart 3.110 Top five main challenges – Latin America and the Caribbean
Top Five from region of Latin America and the Caribbean shares
four items with the Global Top Five (Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND INVESTMENT
• Value of libraries not understood by funders and
stakeholders
• Ongoing technological changes
• Managing change
Instead of Image and status of libraries, which is included in the
Global Top Five, results from Latin America and the Caribbean
feature:
• Inadequate infrastructure
More and more libraries jobs are
being closed down. The perception of
the citizenship about our profession is
wrong and the librarians needs to do
a lot of work to change this. Right
now, we have less librarian's positions
than 20 years ago.
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Challenges – Top Fives by region – Middle East and North Africa
Chart 3.111 Top five main challenges – Middle East and North Africa
Top Five from region of Middle East and North Africa shares three items
with the Global Top Five (Chart 3.97):
• Value of libraries not understood by funders and stakeholders
• Insufficient library funding and investment
• Ongoing technological changes
Instead of Image and status of libraries and Managing change, which
are included in the Global Top Five, results from Middle East and North
Africa feature:
• Lack of skilled staff
• Inadequate infrastructure
Associations are an
effective element in
overcoming library
challenges and raising
their concerns to
officials.
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Challenges – Top Fives by region – North America
Chart 3.112 Top five main challenges – North America
Top Five from region of North America shares all five items with the
Global Top Five (Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND INVESTMENT
• Value of libraries not understood by funders and stakeholders
• Ongoing technological changes
• Image and status of libraries
• Managing change
Perceptions of libraries are
changing, and we need
to respond.
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CHALLENGES – DIMENSION – PROFESSIONAL UNITS
Chart 3.113 Main challenges – Professional Unit workshops results by division
There are slight variations in answers among professional units. Insufficient library funding and investment takes the first
place in total results and is rated above average by Division II (Library Collections) and Community. Managing
change is ranked twice above the average by Strategic Programmes, which also highlights Inadequate legal
environment. Value of libraries not understood by funders and stakeholders is ranked higher by Division III (Library
Services), Division V (Regions), and Community.
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Challenges – Top Fives by professional unit group – Division I
Chart 3.114 Top five main challenges – Division I (Library Types)
Top Five from Division I (Library Types) shares all five items
with the Global Top Five (Chart 3.97):
• ONGOING TECHNOLOGICAL CHANGES
• Insufficient library funding and investment
• Image and status of libraries
• Managing change
• Value of libraries not understood by funders and
stakeholders
Libraries need to secure funding to develop
their spaces to be inviting for meeting,
research and study and social purposes while
at the same time serving a community of
remote users via relevant technologies.
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Challenges – Top Fives by professional unit group – Division II
Chart 3.115 Top five main challenges – Division II (Library Collections)
Top Five from Division II (Library Collections) shares three items with the
Global Top Five (Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND INVESTMENT
• Ongoing technological changes
• Managing change
Instead of Value of libraries not understood by funders and stakeholders
and Image and status of libraries, which are included in the Global Top
Five, results from Division II (Library Collections) feature:
• Ensuring open and equal access to information
• Information literacy
Libraries should reflect
the history and the
present. Free access to
information is necessary
for a democratic
society.
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Challenges – Top Fives by professional unit group – Division III
Chart 3.116 Top five main challenges – Division III (Library Services)
Top Five from Division III (Library Services)
shares all five items with the Global Top Five
(Chart 3.97):
• VALUE OF LIBRARIES NOT UNDERSTOOD
BY FUNDERS AND STAKEHOLDERS
• Insufficient library funding and
investment
• Ongoing technological changes
• Image and status of libraries
• Managing change
This was an area in which there was significant
agreement around these issues, particularly for the
challenges of technological change, limited resources,
and difficulties that libraries face in telling the story of
what they do – politicians making decisions need to
understand the value of libraries and their work.
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Challenges – Top Fives by professional unit group – Division IV
Chart 3.117 Top five main challenges – Division IV (Support of the Profession)
Top Five from Division IV (Support of the Profession) shares three items
with the Global Top Five (Chart 3.97):
• ONGOING TECHNOLOGICAL CHANGES
• Insufficient library funding and investment
• Value of libraries not understood by funders and stakeholders
Instead of Image and status of libraries and Managing change, which
are included in the Global Top Five, results from Division IV (Support of
the Profession) feature:
• Contribute to the inclusion and integration of all community
citizens
• Ever increasing user-expectations
Libraries may need to create a
counter-movement such as “slow
information” – time to reflect and
engage! Clearly define their
value-added attributes to users
(more to offer than Google and
Social Media) – in particular to the
younger generations.
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Challenges – Top Fives by professional unit group – Division V
Chart 3.118 Top five main challenges – Division V (Regions)
Top Five from Division V (Regions) shares four items with the Global Top
Five (Chart 3.97):
• IMAGE AND STATUS OF LIBRARIES
• Value of libraries not understood by funders and stakeholders
• Insufficient library funding and investment
• Managing change
Instead of Ongoing technological changes, which is included in the
Global Top Five, results from Division V (Regions) feature:
• Lack of skilled staff
It is essential that libraries
reaffirm their importance to
society and to the
stakeholders, as this will allow
them to get the resources
they need.
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Challenges – Top Fives by professional unit group – Strategic Programmes
Chart 3.119 Top five main challenges – Strategic Programmes
Top Five from Strategic Programmes shares three items with the Global Top
Five (Chart 3.97):
• Managing change
• Insufficient library funding and investment
• Ongoing technological changes
Instead of Value of libraries not understood by funders and stakeholders
and Image and status of libraries, which are included in the Global Top
Five, results from Strategic Programmes feature:
• INADEQUATE LEGAL ENVIRONMENT
• Ever increasing user-expectations
We need to build the
evidence base to
strengthen and support
our advocacy, and also
and the development of
our services.
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Challenges – Top Fives by professional unit group – Community
Chart 3.120 Top five main challenges – Community
Top Five from Community shares three items with the Global Top Five
(Chart 3.97):
• INSUFFICIENT LIBRARY FUNDING AND INVESTMENT
• Value of libraries not understood by funders and stakeholders
• Ongoing technological changes
Instead of Image and status of libraries and Managing change, which
are included in the Global Top Five, results from Community feature:
• Lack of skilled staff
• Capacity to advocate
Libraries should reflect the
history and the present.
Free access to information
is necessary for a
democratic society.
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WHAT WOULD BE THE CHARACTERISTICS OF A UNITED LIBRARY FIELD?
CHARACTERISTICS – GLOBAL TOP FIVE
Chart 3.121 Characteristics of a united library field – Global Top Five
The number one on the list of characteristics of a united library field IS
EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND
TECHNOLOGIES.
Global Top Five also includes:
• Powerful partnerships and collaboration
• Empowered libraries build more informed, literate and
participative societies
• Commitment to quality Library Information Science (LIS)
education and development
• Motivated staff
A united library field could bring
up and work together with issues
that are common for all types of
libraries the wish to give
everyone free access to
education and information.
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CHARACTERISTICS – DIMENSION – LIBRARY TYPES
Chart 3.122 Characteristics of a united library field - Global Online voting results by library type
There are just slight variations in answers by library types.
Effective and efficient use and sharing of resources and
technologies is more important to national libraries, academic
and research libraries, and special libraries than other library
types. Empowered libraries build more informed, literate and
participative societies is more important to school and public
libraries.
A united library field should act as a
pillar for democracy and freedom of
speech.
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Characteristics – Top Fives by library type – National Libraries
Chart 3.123 Top five characteristics of a united library field – National libraries
Top Five from national libraries shares all five items with the Global Top
Five (Chart 3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND
TECHNOLOGIES
• Powerful partnerships and collaboration
• Empowered libraries build more informed, literate and participative
societies
• Commitment to quality Library Information Science (LIS) education
and development
• Motivated staff
Librarians are natural
collaborators and take
that for granted as a
core activity of the
profession.
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Characteristics – Top Fives by library type – Academic and Research Libraries
Chart 3.124 Top five characteristics of a united library field – Academic and Research Libraries
Top Five from academic and research libraries shares four items with the
Global Top Five (Chart 3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND
TECHNOLOGIES
• Powerful partnerships and collaboration
• Empowered libraries build more informed, literate and participative
societies
• Commitment to quality Library Information Science (LIS) education
and development
Instead of Motivated staff, which are included in the Global Top Five, results
from academic and research libraries feature:
• A Global Vision dynamically connected with local strategies
Learning environment at
universities, and meeting of
information needs of
participants in the scientific
and educational process in
the university is a
characteristic of a united
(academic) library field.
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Characteristics – Top Fives by library type – Public Libraries
Chart 3.125 Top five characteristics of a united library field – Public Libraries
Top Five from public libraries shares four items with the Global Top Five
(Chart 3.121):
• EMPOWERED LIBRARIES BUILD MORE INFORMED, LITERATE AND
PARTICIPATIVE SOCIETIES
• Effective and efficient use and sharing of resources and technologies
• Powerful partnerships and collaboration
• Motivated staff
Instead of Commitment to quality Library Information Science (LIS)
education and development, which is included in the Global Top Five,
results from public libraries feature:
• A Global Vision dynamically connected with local strategies
By following united
library field approach, a
librarian will focus more
on patron’s services
rather than other
collection-based library
processes.
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Characteristics – Top Fives by library type – School Libraries
Chart 3.126 Top five characteristics of a united library field – School Libraries
Top Five from school libraries shares four items with the Global Top Five (Chart
3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND
TECHNOLOGIES
• Empowered libraries build more informed, literate and participative
societies
• Powerful partnerships and collaboration
• Commitment to quality Library Information Science (LIS) education and
development
Instead of Motivated staff, which is included in the Global Top Five, results
from school libraries feature:
• A Global Vision dynamically connected with local strategies
When the global vision
for libraries is adjusted
to the local strategy of
each library, the result is
the implementation of
similar functions and
services.
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Characteristics – Top Fives by library type – Special Libraries
Chart 3.127 Top five characteristics of a united library field – Special Libraries
Top Five from special libraries shares four items with the Global Top Five (Chart
3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND
TECHNOLOGIES
• Powerful partnerships and collaboration
• Empowered libraries build more informed, literate and participative
societies
• Commitment to quality Library Information Science (LIS) education and
development
Instead of Motivated staff, which is included in the Global Top Five, results from
special libraries feature:
• A Global Vision dynamically connected with local strategies
High level goals should
be raised for the
characteristics of the
library field, especially
valuable, reflecting the
realities of world
development, the
current situation and
threats.
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Characteristics – Top Fives by library type – Other Types of Libraries
Chart 3.128 Top five characteristics of a united library field – Other Types of Libraries
Top Five from other types of libraries shares four items with the
Global Top Five (Chart 3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES
AND TECHNOLOGIES
• Powerful partnerships and collaboration
• Empowered libraries build more informed, literate and
participative societies
• Commitment to quality Library Information Science (LIS)
education and development
Instead of Motivated staff, which is included in the Global Top Five,
results from other types of libraries feature:
• A Global Vision dynamically connected with local strategies
There is a sense of the great
potential of being a united library
field – ‘dedication to our core
values’, ‘being a beacon of freedom
of expression’, ‘the democratization
of collections’ and ‘the open sharing
of information and collections’;
‘respecting our diversity and using it
to meet the challenges we face’.
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CHARACTERISTICS – DIMENSION – LIBRARY EXPERIENCE
Chart 3.129 Characteristics of a united library field - Global Online voting results by library experience
There are just slight variations across generations of
librarians. Powerful partnerships and collaboration are
slightly more important to late career professionals (31+
years of library experience). Motivated staff is slightly
more important to early careers professionals (1-10
years of library experience). A united voice for strong
advocacy actions is slightly more important to more
experienced librarians.
Libraries should let more young people join the
profession, so we can learn from them. This opinion
is in line with the need to change and update
education of librarians and enable international
exchange of best practice.
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CHARACTERISTICS – DIMENSION – REGIONS
Chart 3.130 Characteristics of a united library field - Global results by region
There are just some slight variations across regions. Powerful partnerships and collaboration are slightly more important
in North America than in other regions. Commitment to quality Library Information Science (LIS) education and
development is more important to Africa, Latin America and the Caribbean, and Middle East and North Africa than
other regions.
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Characteristics – Top Fives by region – Africa
Chart 3.131 Top five characteristics of a united library field – Africa
Top Five from the region of Africa shares four items with the Global Top
Five (Chart 3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND
TECHNOLOGIES
• Powerful partnerships and collaboration
• Commitment to quality Library Information Science (LIS) education
and development
• Empowered libraries build more informed, literate and participative
societies
Instead of Motivated staff, which is included in the Global Top Five, results
from Africa feature:
• A Global Vision dynamically connected with local strategies
Unified library field
dot not simply
remain fine words on
paper, but that
concrete measures
are actually
implemented.
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Characteristics – Top Fives by region – Asia and Oceania
Chart 3.132 Top five characteristics of a united library field – Asia and Oceania
Top Five from the region of Asia and Oceania shares four items with the
Global Top Five (Chart 3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND
TECHNOLOGIES
• Powerful partnerships and collaboration
• Empowered libraries build more informed, literate and participative
societies
• Commitment to quality Library Information Science (LIS) education
and development
Instead of Motivated staff, which is included in the Global Top Five, results
from Asia and Oceania feature:
• A Global Vision dynamically connected with local strategies
The most critical
characteristic for the library
would be for it to remain
transparent and have a
willingness to share
resources and knowledge
with others.
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Characteristics – Top Fives by region – Europe
Chart 3.133 Top five characteristics of a united library field – Europe
Top Five from the region of Europe shares all five items with the Global
Top Five (Chart 3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND
TECHNOLOGIES
• Powerful partnerships and collaboration
• Empowered libraries build more informed, literate and participative
societies
• Motivated staff
• Commitment to quality Library Information Science (LIS) education
and development
A united library field
would provide
advocacy,
cooperation, and user-
centred services.
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Characteristics – Top Fives by region – Latin America and the Caribbean
Chart 3.134 Top five characteristics of a united library field – Latin America and the Caribbean
Top Five from the region of Latin America and the Caribbean shares four items
with the Global Top Five (Chart 3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND
TECHNOLOGIES
• Empowered libraries build more informed, literate and participative
societies
• Powerful partnerships and collaboration
• Commitment to quality Library Information Science (LIS) education and
development
Instead of Motivated staff, which is included in the Global Top Five, results from
Latin America and the Caribbean feature:
• A Global Vision dynamically connected with local strategies
The work of united
librarians and a
united library field
can increase
advocacy within the
field and help sway
the decision and
policy makers.
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Characteristics – Top Fives by region – Middle East and North Africa
Chart 3.135 Top five characteristics of a united library field – Middle East and North Africa
Top Five from the region of Middle East and North Africa shares four items with
the Global Top Five (Chart 3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND
TECHNOLOGIES
• Commitment to quality Library Information Science (LIS) education and
development
• Powerful partnerships and collaboration
• Empowered libraries build more informed, literate and participative
societies
Instead of Motivated staff, which is included in the Global Top Five, results from
Middle East and North Africa feature:
• A Global Vision dynamically connected with local strategies
The unified desktop
space unifies all
available
capacities to raise
the banner of
libraries.
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Characteristics – Top Fives by region – North America
Chart 3.136 Top five characteristics of a united library field – North America
Top Five from the region of North America shares three items with the Global Top
Five (Chart 3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES AND
TECHNOLOGIES
• Powerful partnerships and collaboration
• Empowered libraries build more informed, literate and participative
societies
Instead of Commitment to quality Library Information Science (LIS) education
and development and Motivated staff, which are included in the Global Top
Five, results from North America feature:
• A united voice for strong advocacy actions
• A Global Vision dynamically connected with local strategies
A united library
field could
obviously benefit
librarians and
libraries.
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CHARACTERISTICS – DIMENSION – PROFESSIONAL UNITS
Chart 3.137 Characteristics of a united library field – Professional Unit workshops results by division
There are moderate variations in answers from professional units. While POWERFUL PARTNERSHIPS AND COLLABORATION in the
total number one, professional units bring A Global Vision dynamically connected with local strategies, A united voice for strong
advocacy actions, and Drawing on the strengths of all into the Top Five. Strategic Programmes highlight Transparency.
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Characteristics – Top Fives by professional unit group – Division I
Chart 3.138 Top five characteristics of a united library field – Division I (Library Types)
Top Five from Division I (Library Types) shares two items with the
Global Top Five (Chart 3.121):
• POWERFUL PARTNERSHIPS AND COLLABORATION
• Empowered libraries build more informed, literate and
participative societies
Instead of Effective and efficient use and sharing of resources
and technologies, Commitment to quality Library Information
Science (LIS) education and development and Motivated staff,
which are included in the Global Top Five, results from Division I
(Library Types) feature:
• Drawing on the strengths of all
• A Global Vision dynamically connected with local
strategies
• Innovative
The main characteristics of a
united library field are:
commitment to common
professional values, ability to
respond to the challenges of the
time, professional solidarity and
team building, development of
sustainable relationships with
related communities.
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Characteristics – Top Fives by professional unit group – Division II
Chart 3.139 Top five characteristics of a united library field – Division II (Library Collections)
Top Five from Division II (Library Collections) shares one item with the Global Top
Five (Chart 3.121):
• Effective and efficient use and sharing of resources and technologies
Instead of Powerful partnerships and collaboration, Empowered libraries build
more informed, literate and participative societies, Commitment to quality Library
Information Science (LIS) education and development and Motivated staff,
which are included in the Global Top Five, results from Division II (Library
Collections) feature:
• DRAWING ON THE STRENGTHS OF ALL
• A united voice for strong advocacy actions
• Professionalism and ethical conduct
• A Global Vision dynamically connected with local strategies
Cooperation and
collaboration. That is
the core of document
delivery and resource
sharing, and it should
be at the core of our
united library
community.
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Characteristics – Top Fives by professional unit group – Division III
Chart 3.140 Top five characteristics of a united library field – Division III (Library Services)
Top Five from Division III (Library Services) shares three items with
the Global Top Five (Chart 3.121):
• EFFECTIVE AND EFFICIENT USE AND SHARING OF RESOURCES
AND TECHNOLOGIES
• Powerful partnerships and collaboration
• Empowered libraries build more informed, literate and
participative societies
Instead of Commitment to quality Library Information Science (LIS)
education and development and Motivated staff, which are
included in the Global Top Five, results from Division III (Library
Services) feature:
• A Global Vision dynamically connected with local strategies
• A united voice for strong advocacy actions
An effective global advocacy
campaign; strong use of social media
to ensure global connections;
consistent messaging; a single banner
badging for a global Campaign; a
single voice; a single strategy to
approach governments worldwide, a
single strategy with a clear, cohesive
message to reach people world-wide.
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Characteristics – Top Fives by professional unit group – Division IV
Chart 3.141 Top five characteristics of a united library field – Division IV (Support of the Profession)
Top Five from Division IV (Support of the Profession) shares two items with the
Global Top Five (Chart 3.121):
• Powerful partnerships and collaboration
• Empowered libraries build more informed, literate and participative
societies
Instead of Effective and efficient use and sharing of resources and technologies,
Commitment to quality Library Information Science (LIS) education and
development and Motivated staff, which are included in the Global Top Five,
results from Division IV (Support of the Profession) feature:
• A GLOBAL VISION DYNAMICALLY CONNECTED WITH LOCAL STRATEGIES
• Drawing on the strengths of all
• A united voice for strong advocacy actions
Other characteristics
to emphasize that
one wants of a
united librarian field is
that it is "strong",
“progressive”,
“provocative” and
“sensitivity”.
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Characteristics – Top Fives by professional unit group – Division V
Chart 3.142 Top five characteristics of a united library field – Division V (Regions)
Top Five from Division V (Regions) shares one item with the Global Top Five (Chart
3.121):
• MOTIVATED STAFF
Instead of Effective and efficient use and sharing of resources and technologies,
Powerful partnerships and collaboration, Commitment to quality Library
Information Science (LIS) education and development and Motivated staff,
which are included in the Global Top Five, results from Division V (Regions)
feature:
• Strong Library Associations
• A Global Vision dynamically connected with local strategies
• Strong leadership at all levels
• A united voice for strong advocacy actions
There are many
good ideas to
develop the
profession and the
Library associations,
as well as to develop
leadership skills
among the
professionals.
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Characteristics – Top Fives by professional unit group – Strategic Programmes
Chart 3.143 Top five characteristics of a united library field – Strategic Programmes
Top Five from Strategic Programmes shares two items with the Global Top
Five (Chart 3.121):
• Powerful partnerships and collaboration
• Motivated staff
Instead of Effective and efficient use and sharing of resources and
technologies, Empowered libraries build more informed, literate and
participative societies and Commitment to quality Library Information
Science (LIS) education and development, which are included in the
Global Top Five, results from Strategic Programmes feature:
• TRANSPARENCY
• A united voice for strong advocacy actions
• A Global Vision dynamically connected with local strategies
IFLA should consider positioning
itself as a unifying library
organization – a united
federation of libraries and a
common core of ethics. It
should consider creating a
common code of library values
and serving as global
information portal.
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Characteristics – Top Fives by professional unit group – Community
Chart 3.144 Top five characteristics of a united library field – Community
Top Five from Community shares two items with the Global Top Five (Chart
3.121):
• POWERFUL PARTNERSHIPS AND COLLABORATION
• Effective and efficient use and sharing of resources and
technologies
Instead of Empowered libraries build more informed, literate and
participative societies, Commitment to quality Library Information Science
(LIS) education and development and Motivated staff, which are
included in the Global Top Five, results from Strategic Programmes feature:
• A united voice for strong advocacy actions
• Strong leadership at all levels
• A Global Vision dynamically connected with local strategies
One of the fundamental
points is to take advantage
of the strengths of the
actors that comprise it. It is
necessary to rely on these
strengths to develop
activities, actions and
undertakings that could
achieve greater results.
Professional Unit Report