Chapter 17
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Transcript of Chapter 17
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Designing and ManagingIntegrated Marketing
Communications
Narciso F. Atienza, Jr. MDMay 21, 2010
a
![Page 2: Chapter 17](https://reader033.fdocuments.in/reader033/viewer/2022052901/55641ecfd8b42a2a0a8b52f9/html5/thumbnails/2.jpg)
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• 1. Marketing communication is defined as the _______________ of the company.
• ANS: Voice
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• 2. All 8 major modes of communications form _______________________ to build brand equity.
• Ans: Marketing Communications Program
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• 3. The following are examples of major forms of communications except:a. Door to door sales
b. Telepathy
c. Bill boards
d. Launch parties
ANS: b
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4. The communications process has the following phases, excepta. Selective attention
b. Selective distortion
c. Selective retention
d. Selective rejection
• ANS: d
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• 5. In the Hierachy model (micromodel of communications), the affective phase includes:a. Desire
b. Conviction
c. Evaluation
d. Intention
ANS: b
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6. Which is a non-personal mode of communicationa. Media Channel
b. Expert Channel
c. Advocate Channel
d. Social Channe
ANS: a
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7. When Nike used Manny Pacquiao as their brand ambassador (message source), the following criteria were not considered:a. Manny as a 7 division world champion
b. Manny’s reputation as a sports man
c. Manny’s persona as an ambassador in the sports world
d. Manny as a singer.
ANS: d
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8. The following maybe deemed as a questionable ethical mode of advertising in the medical professiona. A surgeon claiming to be the only one capable doing a
procedure.
b. A medical practitioner belonging to a group practice of subspecialists.
c. A group practice advertising their services thru news papers.
d. A surgeon with endorsements from a celebrity persona
ANS: d
![Page 10: Chapter 17](https://reader033.fdocuments.in/reader033/viewer/2022052901/55641ecfd8b42a2a0a8b52f9/html5/thumbnails/10.jpg)
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9. The following maybe deemed as unethical modes of advertising in the medical professiona. A surgeon claiming to be the only one capable doing a
procedure.
b. A medical practitioner belonging to a group practice of subspecialists.
c. A group practice adversiting their services thru news papers.
d. A surgeon with endorsements from a celebrity persona
ANS: a
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10. The medical practitioner’s tools in advertising ethically would entail the following:a. Superlatives, such as the best among the rest.
b. Monopoly of services.
c. Listing services available from the practitioner
d. Listing of hospitals/clinics available
ANS: c
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Chapter 17Designing and Managing
Integrated Marketing Communications
Narciso F. Atienza, Jr. MDMay 21, 2010
a