Chapter 15Chapter 15

Measuring EmployeesMeasuring Employees

Goals of Employee EvaluationsGoals of Employee Evaluations

• Encourage staff and supervisors to Encourage staff and supervisors to communicate about performance and communicate about performance and expectations.expectations.

• Recognize performance.Recognize performance.

• Identify communication issues.Identify communication issues.

• Identify successes and failures.Identify successes and failures.(continued)(continued)

More Evaluation GoalsMore Evaluation Goals

• Identify training needs.Identify training needs.

• Identify areas in need of Identify areas in need of improvement, and the means to improvement, and the means to achieve that improvement.achieve that improvement.

• Evaluate the need for compensation Evaluate the need for compensation and position changes.and position changes.

Employee Evaluation ProcessEmployee Evaluation Process

• Establish job performance standards Establish job performance standards and goals.and goals.

• Keep track of the employee’s Keep track of the employee’s performance (anything done well or performance (anything done well or badly).badly).

• Write the evaluation.Write the evaluation.

• Meet with the employee.Meet with the employee.

• Use a ratings system, where relevant.Use a ratings system, where relevant.

Job Performance Standards Job Performance Standards and Employee Goalsand Employee Goals

• Performance standards: Performance standards: – What the employee should accomplish and howWhat the employee should accomplish and how– Achievable and clearly related to the jobAchievable and clearly related to the job– Approximately the same for everyone who has Approximately the same for everyone who has

the same positionthe same position

• Performance goals:Performance goals:– Individualized for each employeeIndividualized for each employee– Related to individual strengths and weaknessesRelated to individual strengths and weaknesses

The Evaluation—The Evaluation—Writing and MeetingWriting and Meeting

• Write the evaluation:Write the evaluation:– Should be specific, helpful, realistic, direct, and Should be specific, helpful, realistic, direct, and

honesthonest

• Meet with the employee:Meet with the employee:– Try to start and end on a positive noteTry to start and end on a positive note– Allow the employee to dispute specific points, Allow the employee to dispute specific points,

in writingin writing– Listen to the employeeListen to the employee– Communicate continuously, not just at the time Communicate continuously, not just at the time

of the evaluationof the evaluation

Collecting Data to Measure Collecting Data to Measure and Evaluate Employeesand Evaluate Employees

• Peer reviewsPeer reviews

• Supervisor visitsSupervisor visits

• Committee visitsCommittee visits

• One-time One-time observationsobservations

• VideorecordingVideorecording

Sample Employee Evaluation FormSample Employee Evaluation Form

Employee Evaluation FormEmployee Evaluation Form(continued)(continued)

Pre-Employment TestingPre-Employment Testing

• For liability issues For liability issues • To ensure moral responsibility and To ensure moral responsibility and

good citizenshipgood citizenship• To check physical abilitiesTo check physical abilities• To check teachers’ knowledge of To check teachers’ knowledge of

subject mattersubject matter• Others: psychological testing, Others: psychological testing,

background checks, drug testingbackground checks, drug testing

Your ViewpointYour Viewpoint

• What are your thoughts on undergoing What are your thoughts on undergoing background checks and drug screening background checks and drug screening as a precondition for being hired? as a precondition for being hired?

• Do your opinions change depending on Do your opinions change depending on who is being tested? Do you feel who is being tested? Do you feel differently if it’s you, or if it’s the pilot of differently if it’s you, or if it’s the pilot of the airplane you’re flying on?the airplane you’re flying on?

Sample Voluntary Evaluation FormSample Voluntary Evaluation Form

Measurement & EvaluationMeasurement & Evaluationand Ethicsand Ethics

• Measurements can be misused; done Measurements can be misused; done improperly, they can be unethical.improperly, they can be unethical.

• Ethics: Distinguishing good from bad and Ethics: Distinguishing good from bad and right from wrong.right from wrong.

• To distinguish good and bad and right from To distinguish good and bad and right from wrong, we need a standard for comparison. wrong, we need a standard for comparison.

• When dealing with human interactions, When dealing with human interactions, standards can be arbitrary and may vary.standards can be arbitrary and may vary.