Chapter 14 Location & Layout

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    Copyright 2008 Prentice Hall Publishing Company 1Chapter 14: Location & Layout

    Choosing the

    Right Location

    and Layout

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    Copyright 2008 Prentice Hall Publishing Company 2Chapter 14: Location & Layout

    Choosing a Location

    The right region of the country

    The right state in the region

    The right city in the stateThe right site in the city

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    Copyright 2008 Prentice Hall Publishing Company 3Chapter 14: Location & Layout

    Choosing the Region:

    Sources of Information Census data

    World Wide Web

    http://www.census.gov/

    http://factfinder.census.gov

    STAT-USA http://www.statusa.gov

    http://www.census.gov/http://factfinder.census.gov/http://www.statusa.gov/http://www.statusa.gov/http://factfinder.census.gov/http://www.census.gov/
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    Copyright 2008 Prentice Hall Publishing Company 4Chapter 14: Location & Layout

    Choosing the Region:

    Sources of Information Demographics USA

    Lifestyle Market Analyst

    Survey of Buying Power

    Editor and Publisher Market Guide

    Rand McNally's Commercial Atlas andMarketing Guide

    Zip Code Atlas and Market Planner

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    Copyright 2008 Prentice Hall Publishing Company 5Chapter 14: Location & Layout

    Choosing the Region:

    Sources of Information The American Marketplace:

    Demographics and Spending Patterns

    Commercial Atlas and MarketingGuide

    Zip Code Atlas

    Geographic Information Systems (GIS)

    U.S. Census Departments TIGER

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    Copyright 2008 Prentice Hall Publishing Company 6Chapter 14: Location & Layout

    Geographic Information Systems

    (GIS) Computerized programs combining map-drawing

    with database management capability.

    Search through virtually anydatabase and thenplot the results on a map.

    Visual display reveals otherwise hidden trends.

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    Choosing the State

    Proximity to markets

    Proximity to needed raw materials

    Wage rates Labor supply needs

    Business climate

    Tax rates

    Internet access

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    State Evaluation Matrix

    State Weighted Score (Weight x Score)

    Location Criterion Weight Score (Low =1, High = 5) State 1 State 2 State 3Quality of labor forceWage ratesUnion activityProperty/building costsUtility costsTransportation costsTax burdenEducational/training assistanceStart-up incentivesRaw material availabilityQuality of lifeOther:Other

    Total Score

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    Choosing the City

    Population trends

    Competition Clustering

    Compatibility with community

    Local laws and regulations

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    Transportation networks

    Police and fire protection Cost of utilities and public

    services

    Quality of life

    (Continued)

    Choosing the City

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    Retail and Service Location

    Considerations

    Trade areathe region

    from which a business

    can expect to drawcustomers.

    Retail compatibility

    Degree of competition Index of retail saturation

    (IRS)

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    Index of Retail Saturation

    C x RE

    RFwhere

    C = Number of customers in the trading area

    RE = Retail expenditures = the averageexpenditure per person for the product inthe trading area

    RF = Retail facilities = the total square feet ofselling space allocated to the product in thetrading area

    IRS =

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    Reillys Law of Retail Gravitation

    where:BP = Distance in miles from location A to the break

    point

    d = Distance in miles between locations A and B

    Pa= Population surrounding location APb= Population surrounding location B

    a

    b

    P

    P1

    dBP

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    Retail and Service Location

    Considerations

    Trade area size

    Retail compatibility

    Degree of competition

    Index of retail saturation

    (IRS)

    Transportation network

    Physical, racial, oremotional barriers

    Political barriers

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    Retail and Service Location

    Considerations

    Trade area size

    Customer traffic

    Adequate parking Reputation

    Room for expansion

    Visibility

    (Continued)

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    Retail and Service Location

    Options Central Business Districts (CBDs)

    Neighborhood locations

    Shopping centers and malls Neighborhood shopping centers

    Community shopping centers

    Regional shopping centers Power centers

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    Shopping Centers and Malls

    Neighborhood shopping centers 3 to 12 Stores; anchor is supermarket or drugstore;

    serves up to 40,000 people

    Community shopping centers

    12 to 50 stores; anchor is department or variety store;

    serves 40,000 to 150,000 people

    Power centers

    Combine drawing power of a mall with convenienceof neighborhood shopping center; anchor stores

    typically occupy 80 percent of space.

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    Shopping Centers and Malls

    Theme or festival centers Employ a unifying theme, often involving

    entertainment, to attract tourists

    Outlet centers

    Feature manufacturers and retailers outlet stores

    selling name-brand goods at discount prices; usually

    follows open air design

    Lifestyle centers Located near affluent residential neighborhoods;

    designed to look more like a central business district

    than a shopping center or mall

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    Shopping Centers and Malls

    Regional shopping malls 50 to 100 stores; anchor is one or more major

    department stores; draws customers from a large

    trading area, often 5 to 15 miles or more in all

    directions

    Super-regional shopping malls

    Similar to a regional mall but bigger; trading area is 25

    miles or more in all directions.

    Examples

    Mall of America (Bloomington, MN), largest mall in the U.S.

    West Edmonton Mall (West Edmonton, Canada), largest mall

    in the world

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    Shopping Mall Patterns

    9.5

    12.4

    10.8

    8.87.7

    8.5

    10.5 10.7

    82.2

    88.8

    73.878.2

    85.5 86.787.5

    92.8

    0

    2

    4

    6

    8

    10

    12

    14

    All

    Ages

    14 - 17 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65+

    Age

    NumberofMallVisitsinPreceding

    ThreeMo

    nths

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    AverageDurationofV

    isit(inMinutes)

    Number of Mall Visits in Past Three

    Months

    Duration of Visit (in minutes)

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    Retail and Service Location

    Options

    Near competitors

    Outlying areas Home-based businesses

    (continued)

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    Manufacturing Locations

    Foreign trade zones

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    23/36Copyright 2008 Prentice Hall Publishing Company 23Chapter 14: Location & Layout

    How a Foreign Trade Zone (FTZ) Works

    Without FTZ

    Imported Parts

    and Materials

    Store

    Assemble

    Package

    Manufacture

    Process

    Mix

    With FTZ

    Duty

    Paid

    No

    Duty

    Paid

    U.S.Sales

    Exports

    U.S.

    Sales

    Exports

    Small

    Company

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    Copyright 2008 Prentice Hall Publishing Company 24Chapter 14: Location & Layout

    Manufacturing Locations

    Foreign trade zones

    Empowerment zones

    Business incubators

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    Copyright 2008 Prentice Hall Publishing Company 25Chapter 14: Location & Layout

    Business Incubators

    Organizations that combine low-cost, flexiblerental space with a multitude of supportservices for their small business residents.

    More than 1,000 in operation across the U.S.,and a new one opening, on average, everyweek.

    They work!! Firms that graduate from

    incubators have a success rate of 87 percent. Average incubator houses 20 businesses

    employing 55 people.

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    Copyright 2008 Prentice Hall Publishing Company 26Chapter 14: Location & Layout

    Layout

    Layoutthe logical arrangementof the physical facilities of abusiness that contributes to

    efficient operations, increasedproductivity, and higher sales.

    Study: Look and feel ofemployees work spaces is third

    most important consideration(after salary and benefits) whendeciding whether or not to acceptor to quit a job.

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    Copyright 2008 Prentice Hall Publishing Company 27Chapter 14: Location & Layout

    Layout:

    External Factors

    Size must be adequate to

    accommodate business needs.

    Appearance must create the properimage or personality for the

    business in the customers eyes.

    Entrances must invitecustomers tocome in.

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    Copyright 2008 Prentice Hall Publishing Company 28Chapter 14: Location & Layout

    Layout:

    External Factors

    Create effective window displays andchange them often; they can be

    powerful sales tools. Must comply with Americans with

    Disabilities Act (ADA).

    Pay attention to the business sign, themost direct method of reachingpotential customers.

    (Continued)

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    Copyright 2008 Prentice Hall Publishing Company 29Chapter 14: Location & Layout

    A Business Sign

    Tells potential customers who you are and

    what youre selling.

    Must comply with local sign ordinances.

    Should be visible, simple, and clear.

    Should be changed periodically to avoid

    becoming part of the background.

    Should be legible both day and night. Must be maintained properly.

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    Copyright 2008 Prentice Hall Publishing Company 30Chapter 14: Location & Layout

    Building Interiors

    Ergonomicsis an integral part of any design. Proper layout and design pays off in higher

    productivity, efficiency, or sales.

    Proper lighting is measured by what is ideal for

    the job being done. Use of natural light can increase retail sales.

    Careful selection of colors can create thedesired impressions among customers and

    employees. Appealing to allof the customers senses can

    boost sales.

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    Copyright 2008 Prentice Hall Publishing Company 31Chapter 14: Location & Layout

    Three Retail Layout Patterns

    Grid

    Rectangular with parallel aisles; formal;

    controls traffic flow; uses selling spaceefficiently.

    Supermarkets and self-service discount

    stores.

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    Copyright 2008 Prentice Hall Publishing Company 32Chapter 14: Location & Layout

    Free-Form

    Free-flowing; informal; creates

    friendly environment; flexible.

    Small specialty shops.

    Three Retail Layout Patterns

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    Copyright 2008 Prentice Hall Publishing Company 34Chapter 14: Location & Layout

    Layout Guidelines

    Know your customers buying habits and

    plan your layout accordingly. Display merchandise as attractively as your

    budget will allow. Display complementary items together.

    Recognize the value of floor space; never

    waste valuable selling space with nonsellingfunctions.

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    Copyright 2008 Prentice Hall Publishing Company 35Chapter 14: Location & Layout

    Factors to Consider in

    Manufacturing Layouts

    Type of product

    Type of production process

    Ergonomic considerations

    Economic considerations

    Space availability within the facility

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    Manufacturing

    Layouts Product layout

    Process layout Fixed position layout

    Functional layout