Chapter 11 Change and Innovation. Innovation and Change in the Workplace If organizations don’t...
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Transcript of Chapter 11 Change and Innovation. Innovation and Change in the Workplace If organizations don’t...
![Page 1: Chapter 11 Change and Innovation. Innovation and Change in the Workplace If organizations don’t successfully change and innovate, they die Change and.](https://reader035.fdocuments.in/reader035/viewer/2022062315/5697bfd31a28abf838cac776/html5/thumbnails/1.jpg)
Chapter 11Change and Innovation
![Page 2: Chapter 11 Change and Innovation. Innovation and Change in the Workplace If organizations don’t successfully change and innovate, they die Change and.](https://reader035.fdocuments.in/reader035/viewer/2022062315/5697bfd31a28abf838cac776/html5/thumbnails/2.jpg)
Innovation and Change in the Workplace
• If organizations don’t successfully change and innovate, they die
• Change and innovation can come from outside forces
• Managers want to initiate change from the inside
• Disruptive innovation is a goal for global competition
Copyright ©2012 by South-Western, a division of Cengage Learning. All rights reserved. 2
![Page 3: Chapter 11 Change and Innovation. Innovation and Change in the Workplace If organizations don’t successfully change and innovate, they die Change and.](https://reader035.fdocuments.in/reader035/viewer/2022062315/5697bfd31a28abf838cac776/html5/thumbnails/3.jpg)
Changing Things: New Products and Technologies
• Product Change – a change in the organization’s product or service outputs
• Technology Change – a change in the organization’s production process
• Three innovation strategies: exploration, cooperation, and entrepreneurship
Copyright ©2012 by South-Western, a division of Cengage Learning. All rights reserved. 4
![Page 4: Chapter 11 Change and Innovation. Innovation and Change in the Workplace If organizations don’t successfully change and innovate, they die Change and.](https://reader035.fdocuments.in/reader035/viewer/2022062315/5697bfd31a28abf838cac776/html5/thumbnails/4.jpg)
11.1 Three Innovation Strategies
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![Page 5: Chapter 11 Change and Innovation. Innovation and Change in the Workplace If organizations don’t successfully change and innovate, they die Change and.](https://reader035.fdocuments.in/reader035/viewer/2022062315/5697bfd31a28abf838cac776/html5/thumbnails/5.jpg)
Changing People and Culture
• Changes in how employees think
– Changes in mind-set
People change = Training and Development
Culture change = Organizational Development
• Large culture change is not easy
Copyright ©2012 by South-Western, a division of Cengage Learning. All rights reserved. 15
![Page 6: Chapter 11 Change and Innovation. Innovation and Change in the Workplace If organizations don’t successfully change and innovate, they die Change and.](https://reader035.fdocuments.in/reader035/viewer/2022062315/5697bfd31a28abf838cac776/html5/thumbnails/6.jpg)
Organizational Development
• Planned, systematic process of change using behavioral science
• Addresses three types of problems: Mergers and acquisitions Organizational decline and revitalization Conflict management
Copyright ©2012 by South-Western, a division of Cengage Learning. All rights reserved. 16
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OD Activities
• Team-building activities-enhance cohesiveness: cross depmt teams• Survey-feedback activities-ask about values, climate, leadership, group cohesion; after complete consultant meet employees to discuss feedback
OD Steps:• Unfreezing• Changing• Refreezing
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• Large-group interventions-large participants ;stakeholders inside & outside-discuss problems or opportunities
OD Activities
Copyright ©2012 by South-Western, a division of Cengage Learning. All rights reserved.
![Page 9: Chapter 11 Change and Innovation. Innovation and Change in the Workplace If organizations don’t successfully change and innovate, they die Change and.](https://reader035.fdocuments.in/reader035/viewer/2022062315/5697bfd31a28abf838cac776/html5/thumbnails/9.jpg)
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OD Steps:• UnfreezingDiagnosing problem Make people aware of problems & need for change; present performance, use change agent• ChangingIndividuals experiment new behavior, teach new behavior, skills, guide• RefreezingPeople have incorporate new values;institutionalized in culture, attitudes, orgz giver reward
OD STEPS
Copyright ©2012 by South-Western, a division of Cengage Learning. All rights reserved.
![Page 10: Chapter 11 Change and Innovation. Innovation and Change in the Workplace If organizations don’t successfully change and innovate, they die Change and.](https://reader035.fdocuments.in/reader035/viewer/2022062315/5697bfd31a28abf838cac776/html5/thumbnails/10.jpg)
Implementing Change
• Outline the Need for Change– Show the performance gap
• Understand the Resistance to Change– Self-Interest– Lack of Understanding and Trust– Uncertainty– Different Assessments and Goals
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11.8 Tactics for Overcoming Resistance to Change
Copyright ©2012 by South-Western, a division of Cengage Learning. All rights reserved.