CHAPTER 10

Overview of

Training

and

Development

Chapter 10 – Overview of Training and Development Chapter Outline

• Introduction• Views of Training and Development • Key Training and Development Terms • The General Training and Development Process • Instructional Systems Development (ISD)• Training for Performance System (TPS)• Individual Focused Training and Development• Organization Focused Training and Development• Training and Development Roles and Responsibilities• Conclusion• Reflection Questions  

Views of Training and Development • Education-Training Dichotomy• Taxonomy of Performance• Informal and Incidental Learning

Key Training and Development Terms • Basic Terms Related to T&D • Terms Related to T& D Strategies• Terms Associated with Major Subject Matter of T&D

Instructional Systems Development (ISD)

Training for Performance System (TPS)• TPS Model • Phases of the TPS • Leading the T&D Process

Individual Focused Training & Development• Employee to Employee • Trainer to Employee

Organization Focused Training and Development• Action Learning • Learning Organization

Training Roles and Responsibilities

Chapter 10

Reflection

Questions

1. How would you define T&D and describe its relationship to HRD?2. What is the role of informal and incidental learning in T&D?3. What are the unique aspects of the training and development

component of HRD? 4. What is the purpose of each of the five phases of T&D and the

relationship between the phases?5. How does T&D help with organizational challenges of managing the system and changing the system?