Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights...
-
Upload
amber-hunter -
Category
Documents
-
view
218 -
download
0
Transcript of Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights...
![Page 1: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/1.jpg)
Chapter 09Employee Development
Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin
Human Resource Management:Gaining a Competitive Advantage
![Page 2: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/2.jpg)
Assessment Centers
An assessment center, usually off-site, uses multiple raters to evaluate employees’ performance on exercises.
4 Types of Assessment Exercises:1. Leaderless group discussion2. Interviews3. In-baskets4. Role plays
9-2
![Page 3: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/3.jpg)
Skills for Managerial Success
9-3
![Page 4: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/4.jpg)
360-Degree Feedback Activities
Identify:
9-4
![Page 5: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/5.jpg)
Job Experiences for Career Development
Lateral Moves
Vertical Assignments
9-5
![Page 6: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/6.jpg)
Job Experiences
Job enlargement -adding challenges or new responsibilities.
Job rotation-moving a single individual from one job to another.
Transfer-moving an employee to a different job assignment in a different area of the company.
Promotions-advancement into positions with greater challenge and more authority than previous job.
A downward move occurs when an employee is given a reduced level of responsibility and authority.
9-6
![Page 7: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/7.jpg)
Temporary Assignments
Externship refers to a company allowing employees to take a full-time operational role at another company.
A sabbatical is a leave of absence from the company to renew or develop skills.
9-7
![Page 8: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/8.jpg)
Successful Mentoring Programs
1 Voluntary participation
2 Flexible matching process
3 Mentors chosen on ability & willingness
4 Clearly understood purpose
5 Program length specified
6 Minimum level of contact specified
7 Contact among participants encouraged
8 Program evaluated
9 Employee development rewarded
9-8
![Page 9: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/9.jpg)
Benefits of Mentoring Relationships
Career Support Coach, protect, sponsor and provide challenging
assignments, exposure and visibility.
Psychological Support Serve as a friend and role model, provide
positive regard and acceptance and create an outlet for a protégé to share anxieties and fears.
Group Mentoring Program A program pairing successful senior employees
with less experienced protégés.
9-9
![Page 10: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/10.jpg)
Coaching
A coach is a peer or manager who works with an employee to: motivate develop skills provide reinforcement and feedback
3 roles a coach can play:1.one-on-one2.help employee learn3.provide resources such as mentors,
courses or job experiences
9-10
![Page 11: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/11.jpg)
Identify opportuniti
es to improve
Identify needs
realistic to
develop
Identify goals & methods
to determine progress
Identify steps & timetabl
e to reach goals
Career Management Process
9-11
![Page 12: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/12.jpg)
Development Plan
9-12
![Page 13: Chapter 09 Employee Development Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Human Resource Management: Gaining.](https://reader036.fdocuments.in/reader036/viewer/2022062423/56649ea05503460f94ba34b2/html5/thumbnails/13.jpg)
9-13