Channels of collaboration
-
Upload
knowsense-limited -
Category
Technology
-
view
1.674 -
download
1
description
Transcript of Channels of collaboration
![Page 1: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/1.jpg)
Channels of Collaboration
Neil CanhamCo-Founder, Flying Island
![Page 2: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/2.jpg)
Overview
• What is Collaboration?• Channels and Modes• Tools• Conflict• Immersive Environments• Why Roobaab?
![Page 3: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/3.jpg)
What is Collaboration?
Collaboration is a recursive process where two or more people or
organizations work together in an intersection of common goals — for example, an intellectual endeavour
that is creative in nature—by sharing knowledge, learning and building
consensus.Wikipedia
![Page 4: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/4.jpg)
![Page 5: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/5.jpg)
What is Collaboration?
Collaborate to work jointly on an activity or project
Compact Oxford English Dictionary
![Page 6: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/6.jpg)
Collaborative Software
software designed to help people involved in a common task achieve their goals… The design intent is to transform the way documents and rich media are shared in order to
enable more effective team collaboration…
Wikipedia
![Page 7: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/7.jpg)
Everyone’s Everywhere
• Most groupware used by colocated staff“Yeah, just put it on the network drive. You look
puzzled. Ok I’ll come and do it for you”
• Collaboration systems only get tested when there are no other channels
• Ease of use and reliability become key• Timezones, Languages
![Page 8: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/8.jpg)
Communication - Collaboration
• Communication is not collaboration– It’s what you do with it that counts
• Discussion might be collaboration• Mode of communication – Synchronous vs Asynchronous– Do you NEED synchronous?– Sometimes asynchronous can be more
valuable
![Page 9: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/9.jpg)
Channels
• Ways to pass information• Tools for sharing information• Modes• Channel of Collaboration?
![Page 10: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/10.jpg)
Voice
• Synchronous– Telephone / teleconference– VoIP– Broadcast / streaming (one way)
• Asynchronous– Voicemail– Podcast
![Page 11: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/11.jpg)
Text
• Synchronous– Instant Message– Shared Editing
• Asynchronous– Email– Shared Document repository–Wikis, Forums, Twitter
•Mixed Mode• Twitter• Google Wave
![Page 12: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/12.jpg)
Missing Cues…
“Sure. I have all the time in the world, I’d love to do all the work and you all can just sit back and take the credit! That just sounds wonderful. Just kidding, it doesn’t really sound wonderful, but I don’t see why that wouldn’t work. I can work on it tomorrow night when we are done with our meeting.”
![Page 13: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/13.jpg)
Text
• Synchronous– Instant Message– Shared Editing
• Asynchronous– Email– Shared Document repository–Wikis, Forums, Twitter
•Mixed Mode• Twitter• Google Wave
![Page 14: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/14.jpg)
![Page 15: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/15.jpg)
![Page 16: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/16.jpg)
![Page 17: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/17.jpg)
![Page 18: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/18.jpg)
Text
• Synchronous– Instant Message– Shared Editing
• Asynchronous– Email– Shared Document repository–Wikis, Forums, Twitter
•Mixed Mode• Twitter• Google Wave
![Page 19: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/19.jpg)
Change the Channel!
• Changing the main channel will have profound effects on group dynamics
• Don’t be afraid to change• A more restricted channel might be a
good thing!
![Page 20: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/20.jpg)
Diagrams, Pictures, Video
• Synchronous– Shared whiteboard / desktop–Web camera– Video conference
• Asynchronous– Picture archive (Flickr)– Video clip / screen cam (YouTube)
![Page 21: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/21.jpg)
Conflict?
• Good– Effective, efficient communications– Time for thoughtful reaction and
reflection
• Bad– Enforced strategies for use– Easier to be blunt / forthright /
ambiguous–Mixed sense of urgency for response
![Page 22: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/22.jpg)
Channel of Collaboration
Communications channel with attitude… as long as it’s the right
attitude!
![Page 23: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/23.jpg)
Collaboration is
Tools+
Shared Goals+
Agreed Process
![Page 24: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/24.jpg)
![Page 25: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/25.jpg)
Doing stuff together?
• Virtual Worlds• Persistent Immersive Environments
(PIE)• Powerful sense of place• Palpable, inescapable sense of sharing• Building, Watching, Listening, Being
TOGETHERTogethering?
![Page 26: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/26.jpg)
Make it Simple!
• Acknowledge Corporate / occasional users
• Familiar environments• Intuitive tools to enhance sharing
and immersion
The Principle of Least Surprise
![Page 27: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/27.jpg)
Roobaab
• Make it really easy to share and collaborate
• You choose when and how you want to collaborate
• Provide really useful tools
Bring the team together without bringing the team together
![Page 28: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/28.jpg)
![Page 29: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/29.jpg)
![Page 30: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/30.jpg)
![Page 31: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/31.jpg)
![Page 32: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/32.jpg)
![Page 33: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/33.jpg)
![Page 34: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/34.jpg)
![Page 35: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/35.jpg)
![Page 36: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/36.jpg)
![Page 37: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/37.jpg)
![Page 38: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/38.jpg)
![Page 39: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/39.jpg)
![Page 40: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/40.jpg)
![Page 41: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/41.jpg)
![Page 42: Channels of collaboration](https://reader033.fdocuments.in/reader033/viewer/2022061118/546a3f4eaf79597f788b4711/html5/thumbnails/42.jpg)
Not the end
There may be no ‘I’ in TEAM but
You can’t take the Labor out of Collaboration
For more info on Roobaab or a demo of any of the tools in this presentation contact Richard Meiklejohn in SL, or email [email protected]