Changing the way Services are Provided, Resources are Utilized, Outcomes are Evaluated, and Funding is Channeled

Using an Internet-Based Data System to Promote Systems Change

CareManager

• Direct, On-Site Data Entry

• Easy Access and Use Across a Variety of Computer Systems

• A Care Planning Module Focused on Client Needs, Strength and Outcomes

• A Highly Secure Database

• Tracking Client Information as they Move Through the System

• Over One Hundred “Real Time” Reports

Internet Service Provider

Internet BrowserMicrosoft Internet Explorer 5.5 or higher, with 128-bit encryption

SoftwareWindows 95 or newer

HardwareSufficient to support IE 5.X

What Do I Need toRun CareManager?

Family-Centered, Community-Based Care

Integrated and Flexible Funding Strategies

Focused Outcomes Measurement for CQI

Collecting demographic, financial & referral information

Tracking placements, review dates, and rates

Reinforcing Family, Community, System and Provider Involvement

Child & Family Team

Documenting child, family, system & provider team members

Promoting Positive Outcomes by using Child & Family Strengths to meet Needs

Strength-Based Assessment

Recording family vision, cultural information & the family’s short-term expectations

Capturing child/family strengths & needs

Prioritizing Strengths & Needs: Identifying key strategies

Fostering the Value of an Individualized, Integrated Plan of Care

Integrated Plan of Care

Plan of Care – Family: Using family strengths to meet needswhen addressing strategies

Plan of Care – System (education, child welfare, juvenile justice): Integrating system plans

Plan of Care – Provider: Addressing remaining needs

Ensuring Team Decisions are Authorized and Services are Provided

Prior Authorization

Capturing family supports & services: attached to goals

Recording system supports & services: attached to goals

Authorizing provider supports & services: attached to goals

Holding Accountability to the Team Developed Treatment Plan

Documenting Activities

Confirming family, community, system & provider actions through the internet

Invoicing provider actions automatically over the internet

Client, Joe

Client, Joe

Client, Joe

Client, Joe

Smith, Chad

Smith, Chad

Smith, Chad

Smith, Chad

Smith, Chad

Client, Joe

Client, Joe

Katz, M F T Int., KimberlyKatz, M F T Int., Kimberly

Katz, M F T Int., Kimberly

Katz, M F T Int., KimberlyMyers, M F T, Suzanne

Myers, M F T, Suzanne

Myers, M F T, Suzanne

Leeman, Chris

Leeman, Chris

Leeman, Chris

Weiland, L C S W, Mark

555-55-5555555-55-5555

555-55-5555

555-55-5555555-55-5555555-55-5555

620-98-2912620-98-2912

620-98-2912

620-98-2912620-98-2912

Carrying progress notes documentation to billing

Encouraging Utilization Review, Addressing Quality Concerns

Focused, Detailed Data

Comparing authorized service costs to actual service costs: per family/per month

Identifying authorized costs vs. actual costs: by service code

Monitoring effectiveness: promoting quality care by monitoring how well care management functions meet client needs

Fostering the Collection and Review of Outcome Data

Review & Evaluate Outcomes

Client, Joe

Collecting monthly/quarterly outcome measures: School data

Davis, Amy Davis, Amy

Collecting monthly/quarterly outcome measures: Living situation, behaviors

Collecting monthly/quarterly outcome measures: CAFAS

Reporting Outcomes: promoting the integrationof information into management decisions

Reporting other data: using follow-up data, strengthening CQI

Reporting staff productivity