Changing the DNA of BFSI - Intellect Design Arena · LEADER FOR BFSI. 4 UNIQUELY FOCUSED PRODUCTS...
Transcript of Changing the DNA of BFSI - Intellect Design Arena · LEADER FOR BFSI. 4 UNIQUELY FOCUSED PRODUCTS...
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Changing the DNA of BFSIInvestor Day | September 2016
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Safe Harbor Statement
Certain statements in this release concerning our future prospects are forward-looking statements. Forward-looking statements by their nature involve a number of risks and uncertainties that could cause actual resultsto differ materially from market expectations. These risks and uncertainties include, but are not limited to ourability to manage growth, intense competition among Indian and overseas IT Products companies, variousfactors which may affect our cost advantage, such as wage increases or an appreciating Rupee, our ability toattract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time framecontracts, client concentration, restrictions on immigration, our ability to manage our international operations,reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our abilityto successfully complete and integrate potential acquisitions, liability for damages on our service contracts,the success of the companies in which Intellect Design Arena has made strategic investments, withdrawal ofgovernmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companiesoutside India, unauthorized use of our intellectual property and general economic conditions affecting ourindustry.
Intellect Design Arena may, from time to time, make additional written and oral forward-looking statements,including our reports to shareholders. These forward-looking statements represent only the Company’scurrent intentions, beliefs or expectations, and any forward-looking statement speaks only as of the date onwhich it was made. The Company assumes no obligation to revise or update any forward-looking statements.
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WHO ARE WE?
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GLOBAL FINTECHLEADER FOR BFSI
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UNIQUELY FOCUSED PRODUCTS BUSINESS
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DESIGN PHILOSOPHY PROVIDING DIFFERENTIATION
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Key Differentiators
DIGITAL CONTEXTUAL REAL TIME
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CUSTOMERS
Marquee Banks Partnering with Intellect
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PRODUCT PORTFOLIO
Comprehensive Product suite covering entire gamut of
financial services
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92%
IMPLEMENTATION
Ahead of schedule; testimony of strong
execution
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Rs 811 Crores
REVENUE
On course to double the revenue from listing (2015)
by 2018
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50%+
GROSS MARGIN
Consistent margins
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4,000+
EMPLOYEES
Global workforce driving innovation
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Business lines in various maturity stages
20% efforts offers 80% returns
Growth
Time Horizon
Incubation
Catalyst
Adoption
Monetization
80% efforts to achieve 20% return
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Significant investment in R&D has provided a head start
Others
Catalyst
Adoption
Monetization
Incubation
DistributionDigital Core
Trade SCF
Lending
Xponent(Risk Analyst)
iPay(Card/Wallet)
Wealth
Liquidity
DTB
Central Banks
One Treasury
One Markets
One LRM
Payments
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Global human capital driving growth
Comprises Sector Specialists,Competitor’s Pride &Home grown leaders
Constitutes Bankers, Capital Market Specialists, Treasurers,Technologists
Comprises Young, Passionate, Agilers
Experienced Middle Level Management
Associates Base Strong Leadership Team
Passionate Associates
4,000+ 89 911 ~3,000
Talented and Engaged Team - our pride and differentiator
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Led by a world class management team
Pranav PasrichaChief Executive Officer,
iSEEC
Jaideep BillaChief Executive Officer,
iGCB
Manish MaakanChief Executive Officer,
iGTB
Venkatesh SrinivasanChief Executive Officer,
iRTM
Arun JainChairman & Managing
Director
S SwaminathanChief Financial Officer
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Rajesh SaxenaChief Executive Officer,
Intellect Payments
Michel JacobsHead - New Market
Strategy
Govind SinghalChief Administrative
Officer
Sudha GopalakrishnanHead – Product Quality,
Governance and Compliance
Balaji GaneshChief Technology Officer
Herber De RuijterHead – Product Council,
Digital
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Led by a world class management team
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K Srinivasan (KS)Business Head – IMEA
Mark S.WilsonBusiness Head – Europe
Reid WarrenBusiness Head – Asia Pacific
Alfred J. CarpettoBusiness Head – Americas
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On way to achieve highly profitable business
DETAILSFY 14-15 FY 15-16
Actual Actual
FY 19-20
Forecast
5th year of Listing
Licence & AMC
Revenue Mix
Implementation Revenue
32%
68%
33%
67%
43%
57%
GM (%)
S&M (%)
50%
32%
52%
31%
60%
23%
G&A (%)
R&E (%)
10%
20%
10%
13%
6%
5%
Others (%)
Operating Margin (%)
1%
(13%)
1%
(3%)
1%
26%
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© 2016, Intellect Design Arena Limited.
All rights reserved. These materials are confidential and proprietary to Intellect and no part of these materials should be reproduced, published in any form by any means, electronic or mechanical including photocopy or any information storage or retrievalsystem nor should the materials be disclosed to third parties without the express written authorization of Intellect Design Arena Limited.
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Enabling Business AwareBanking & Payments
Dat e: Sept ember 2 2016
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CONSUMER)
INDUSTRY)STRUCTURE)
TECHNOLOGY)
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N
3 3 N
Three Forces of Change for FIs
P
Three forces of change
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The world of Banking & Insurance is changing …
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Banking &InsuranceCompanies
Source: Majesto Research
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“Software is eating the world”Mar k Andr eesen
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#disruption (still) a myth?
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Market is growing | Example: US
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This change has a significant impact on the industry ...
7Source: Majesto Research
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And it is driven by digital adoption …
8Source: Andreessen Horowitz Research
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The world in 2020 | 5bn people have a smartphone
9Source: Andreessen Horowitz Research
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“Digital Age” is transforming the industry as we know …
10Source: PWC Global Fintech Reoport 2016
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Our customers take Digital strategically and are accelerating their transformation programs
11Source: AT Kearney Analysis
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Why do our customers need Intellect Design?
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Disintermediation is here and now …
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Why the rush? Re-bundling of the Bank is already happening
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Challengers all around us | Insurance
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Disrupters | SME Banking
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Disruptors | Retail Banking
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Disruption | Market Outlook across FI categories
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Opportunity for Intellect Design
Source: PWC Global Fintech Reoport 2016
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Opportunity or threat?
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Relevant Trends in Banking
21Source: PWC Global Fintech Reoport 2016
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Relevant Trends in Payments and Fund Transfer
22Source: PWC Global Fintech Reoport 2016
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Relevant Trends in Insurance
23Source: PWC Global Fintech Reoport 2016
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Our Focus is on enabling FI’s New #Digital Eco System
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Ideal Customer Profile (ICF) in each Market Segment
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Our Sweetspot
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Digital Strategy – Technology Enablement
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#co-exist
Build ecosystems,
and be part of other’s
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#Disruption : Re-bundling of the Financial Institution
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Opportunity (or Thread): API based Eco Systemthrough regulation (PSD2) or competition (rebundling)
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*
* API = Application Programming Interface, see also: https://en.wikipedia.org/wiki/Application_programming_interface
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Building Eco Systems through APIs
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Uber in 2014 Uber in 2015
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Banks have to choose a path to the future …
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Scenario 1
Digital CX
Digital
BankingCore Systems
Scenario 3
Aggregator
Banking
Services
Aggregator
Fintech Providers
Fintech Providers
Fintech Providers
Scenario 4
Omni-Channel
Omni-Channel
Banking
Platform
Fintech Providers
Fintech Providers
Fintech Providers
Core Systems
Scenario 2
Greenfield DigitalBuilt-for-Digital Banking Platform
Lean
Core
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API First and Platform Strategy to Aggregate and Co-Exist with Fintechs
Extend the
Eco System
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APIs | FI’s Eco System and as Internal Co-Creation Enabler
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Product Offering | Alternative capitalization on same Product IP
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No Restrictions : Flexibility + Control
Part of Full Stack : Speed + Economics
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#decomplex
Increase adoption
of digital channels
2
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Disruption | Pressure on Cost Income ratio
36
Source: EFMA - Digital Transformation in 10 Building Blocks – to boost
customer experience and return on Equity. McKinsey
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Cost per user compared
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Digital Adoption: No friction, easy to onboard.
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Innovate on the Glass
Banking As
A Widget
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Bespoke?
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Asset: Knowledge Development
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Industrialized UIs for Target Verticals
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Netflix for Banking: Everywhere
4415
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Seamless Experiences despite the Technology and Organizational Silos
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Enabling Technology
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Tailored Experiences through SDKs and Extension Points
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Harvest Data Insights: Contextual Banking
49
Best Next Offer
Best Next Advise
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Machine Learning make interactions smarterand very context aware.
50Sour ce: Forrester Research, “Mobi l e I s The New Face Of Engagement ” report.
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Outside In: Intellect’s Contextual Digital Platform
51
OMNI-CHANNEL/API
DIGITAL SERVICES
SYSTEMS INTEGRATION
PREDICTIVE ANALYTICS
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#aggregate
To remain relevant,
become a platform
3
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Wishlist customer
53
1
AggregationA 2013 survey from Celent Research asked people what they want most in a
mobile financial app. The results showed that, more than anything, users want
the ability to view all their finances in one place.
Source: Celent Research on U.S. Mobile App Preferences, July 2013
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Hierarchy of Needs applied to Financial verticals’ customers
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FORESIGHT
What Should I Do?
INSIGHT
How Am I Doing?
OVERSIGHT
What Do I Have and Where Is it Going?
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Threat: Aggregated or be aggregated.
55
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PFM and BFM: Financial Well Being
56
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PFM and BFM: How am I doing compared to others?
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#bcommerce
Sell into Self Service
channels, and Improve
Conversion in Origination
4
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Disruption | Margin Pressure
59
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eCommerce for BankingOperate Self Service Channels with Amazon-like mindset
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Enable eCommerce Capabilities in FIs ChannelsAllows FIs to optimize channels with Amazon-like mindset driving upsell, cross sell
and conversion opportunities through cross channel campaigns and digital
marketing: lowering the cost of acquisition.
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bCommerce and Digital Marketing
61
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bCommerce: Campaign Management
62
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Spending in Marketing Technology
63
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#timetoconnect
#masscustomize
A-la-carte and
Full Outsource
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This is why they buy: Time-to-Market
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Why the Intellect Digital solutions: Mass Customized
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Embrace and Extend: Expand our eco system.
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Digital Product IP Superstore, or In-Store
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Roadmap Acceleration and
Market Alignment: Co-Creation
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Summary
Customer Centric approach: Context Awareness
will drive Interactions
Deep focus: We have Product IP and Knowledge
to get this right.
Solutions are attached to customer’s business
pains and ambitions.
Validated: Perfect Product-Market Fit.
Targeting segments with: best-of-breed and full
stack.
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Our Ambition
71
Help Financial Institutions to Accelerate their
Digital Transformation through Productized Technology- and
Design Innovation, and make them True Customer Centric,
Business Aware and Emerge as a FinTech Leader.
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Thank you