CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP,...

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CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS- BC, NE-BC Clinical Quality Coordinator The Nebraska Medical Center

Transcript of CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP,...

Page 1: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

CHANGING P

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Peggy Brown DNP, RN, APRN-CNS-BC, NE-BCClinical Quality CoordinatorThe Nebraska Medical Center

Page 2: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

OBJECTIVES

1. Identify gaps between evidence and practice

2. Recognize the role of Translational Science in improving quality of care

3. Describe one strategy/technique that you could use to facilitate a practice change

Page 3: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

HERE A G

AP, T

HERE A

GAP, E

VERYWHERE A

GAP,

GAP

Page 4: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.
Page 5: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.
Page 6: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.
Page 7: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.
Page 8: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.
Page 10: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

MEET YOUR NEIGHBOR

Share your experience with a GAP

3 minutes

Page 11: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

FOLL

OW A

MAP

Page 12: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

http://www.ihi.org/resources/Pages/HowtoImprove/default.aspx

Page 13: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.
Page 14: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

TRANSLATIONAL SCIENCE

“Diffusion & implementation”

“Knowledge translation & integration”

Page 15: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

DISSEMINATION OF EVIDENCE

R E S E A R C H E R U S E R

Practice guidelinesPublicationsTool kitsPresentations

Page 16: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

IMPLEMENTATION OF EVIDENCE

U S E R P A T I E N T

Page 17: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

COMPILATION OF IMPLEMENTATION STRATEGIES

• 6 process • 68 implementation strategies and

definitions

Powell BJ, McMillen JC, Proctor EK, Carpenter CR, Griffey RT, Bunger AC, . . . York, J. L. (2012). A compilation of strategies for implementing clinical innovations in health and mental health. Medical Care Research and Review: MCRR, 69(2), 123-157.

Page 18: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

EXAMPLES OF STRATEGIES

Planning Education Strategies

Finance Restructure Strategies

Quality Management Strategies

Conduct needs assessment

Train-the-trainer

Alter incentives

Revise roles

Small tests of change

Involve executive board

Learning collaborative

Access new funding

Change physical structure

Audit-feedback

Visit other sites

Local opinion leaders

Create new service teams

Improvement advisor

Powell et al. (2012)

Page 19: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

FOLL

OW A

MAP

Page 20: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

TRANSLATIONAL RESEARCH MODEL TITLER & EVERETT (2001)

Page 21: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

CHARACTERIS

TICS

OF THE E

VIDEN

CE-

BASED PRACTI

CE/INNOVA

TION

• Advantages• Compatibility with

values and needs• Complexity• Feasible• Cost

Titler (2008)

Page 22: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

COMMUNICAT

ION

• Mass media

• Opinion leaders –local, respected, influential, competent, trusted to evaluate knowledge

• Change champions- local, expert clinicians, passionate, committed to improve quality, positive working relationships

• Consultation by experts

• Hallway chats, one-to-one

Page 23: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.
Page 24: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

USERS• Stakeholders• Adoption of

practice varies• Audit and

feedback changes behavior

• Opinion leaders• Change agents

Page 25: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

SOCIAL S

YSTE

M

• Organizational resources

• Organizational size• Organizational culture• Readiness for change• Structure supporting

EBP• Leadership support

Page 26: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

Map:

Integrated quality improvement and translational research model

EBP:

Uninterrupted skin-to-skin contact at birth

IMPLEMENTATION EXAMPLE

Page 27: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

Define

Measure

Analyze

Improve

Innovation

Communication

Social SystemUsers

Control

Adoption

Feedback Feedback

Page 28: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

PROBLEM STATEMENT

In January of 2014, The Joint Commission began mandating that hospitals with > 1,100 births per year, report the percent of newborns that were fed breast milk only from the time of birth to the time of discharge.

From July 2012 to December 2012, 53% of eligible newborns at TNMC were fed breast milk exclusively.

Page 29: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

DEFINE

Data recorded manually by Lactation Consultants for every newborn until automated in August 2013 with OneChart report

Goal: top 10th percentile of UHC

Top 10th percentile value unknown as new core measure and comparison data not yet available

Page 30: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

MEASURESExclusive breastfeeding

# Newborns fed breast milk only since birth # Single, term newborns discharged alive

Skin-to-skin contact at birth# Newborns with immediate, uninterrupted SSC until after 1st

feed

# Term, singleton, healthy newborns

Page 31: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

ANALYZESupplementation50% of breastfed newborns were supplemented with non-breastmilk (Jan’13)

Skin-to-skin contact (SSC) at birthLiterature review for evidence-based best practices revealed SSC to be the hospital practice most highly correlated with exclusive breastfeeding during hospitalization

20% of healthy term newborns received skin-to-skin contact at birth (mother interviews, Jan’13)

Page 32: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

ANALYZE

Benefits of skin-to-skin contact at birth• Physiologic stability

oRespirations, temperature, glucose levels, decreased crying & stress

• Promotes attachment behaviorsoShort-term and long-term

• Increased exclusive breastfeeding in hospital• Longer duration of breastfeeding

Page 33: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

Critical X’s Solution

Supplementation with non-human milk

Follow provider orders not to supplement breastfed newborns without first notifying provider. Documentation of informed decision or medical indication for supplementation with non-human milk. Education to providers, nurses and parents on indications for supplementation.

Limited skin-to-skin contact at birth

Implement evidence-based practice of Skin-to-skin contact at birth

Page 34: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

IMPROVE – CHARACTERISTICS OF INNOVATION

Skin-to-skin contact at birth has been recommended by leading health organizations since 1998 (WHO, AAP, ABM, NRP)

Relatively simple

Requires change in work flow

Numerous benefits

Page 35: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

IMPROVE - COMMUNICATION

Increase understanding of advantages of innovation

You-tube videos of SSCEmails

Links to websites Research abstracts

Unit meetingsClass for professionalsOne-to-one discussions with change champions/opinion leaders

Bulletin boards

Page 36: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

Nurses & Providers

Opinion leaders

Change champions

IMPROVE - USERS

Page 37: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.
Page 39: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

IMPROVE – SOCIAL SYSTEM

Provided structure for innovation:Shared governance structureQuality triad Policy/procedure

Page 40: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

CONTROL – JULY 2013

Audit-feedback

Skin-to-skin contact weekly, individual

Monthly exclusive breastfeeding %

Page 41: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

Q1'13 Q2 Q3 Q40

10

20

30

40

50

60

70

80

90

100EBF & SSC Trends

SSC EBF all healthy newborns EBF mother planned to EBF

Pe

rce

nt

Project KickoffClarification of or-ders

SSC audit feedback

SSC communica-tion began

Page 42: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

CONTROL – JANUARY 2014

Monthly/Quarterly skin-to-skin percentages

Feedback for individual trends

10th percentile – Are we there?

Page 43: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

SHARE WITH YOUR NEIGHBOR

Strategy you may use to enhance implementation of the next evidence-based practice

3 minutes

Page 44: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

OBJECTIVES

1. Identify gaps between evidence and practice

2. Recognize the role of Translational Science in improving quality of care

3. Describe one strategy/technique that you could use to facilitate a practice change

Page 45: CHANGING PRACTICE THE EASY WAY INTEGRATING QUALITY & TRANSLATIONAL RESEARCH MODELS Peggy Brown DNP, RN, APRN-CNS-BC, NE-BC Clinical Quality Coordinator.

Powell BJ, McMillen, JC, Proctor EK, Carpenter CR, Griffey RT, Bunger AC, . . . York, J. L. (2012). A compilation of strategies for implementing clinical innovations in health and mental health. Medical Care Research and Review: MCRR, 69(2), 123-157.

Rogers, E.M. (2003). Diffusion of Innovations. New York : Free Press.

Titler MG, & Everett, L. Q. (2001). Translating research into practice. considerations for critical care investigators. Critical Care Nursing Clinics of North America, 13(4), 587-604.

Titler, M. G. (2010). Translation science and context. Research & Theory for Nursing Practice, 24(1), 35-55. doi:10.1891/1541-6577.24.1.35

Titler, M. (2008). Evidence for EBP implementation. AHRQ nursing handbook (1st ed., pp. Ch 7)

Titler, M. G. (2011). Nursing science and evidence-based practice. Western Journal of Nursing Research, 33(3), 291-295. doi:10.1177/0193945910388984