Changing demands - CIOs as CEOs of IT.engine+201… · CIOs/CDOs facing into similar… CEOs will...
Transcript of Changing demands - CIOs as CEOs of IT.engine+201… · CIOs/CDOs facing into similar… CEOs will...
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Changing demands -
CIOs as CEOs of IT.
NOVEMBER 2017 C O N F I D E N T I A L – N O T F O R D I S T R I B U T I O N
Computerworld Speaking Engagement –
The changing role of IT in the Digital Transformation era
30th November 2017
Grand Hyatt Melbourne
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2 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
About today…
5
1 T H E 2 0 1 7
C E O G L O B A L
O U T L O O K 2
T H E F . A . N . G
/ F . A . N . A
E F F E C T 4
S E E I N G
T H R O U G H T H E
Y E S O F T H E
C E O
A P P E N D I X
3 D I S R U P T I O N
A N D F O R T U N E
T E L L I N G
D I V I S I O N A L
T H E M E S 5 C O M M U N I C A T O N 6 T H E 5 C O R E
E L E M E N T S O F
T B M 7 S U M M A R Y &
D I S C U S S I O N
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3 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
The 2017 KPMG Global CEO Outlook – 11 Key Insights…
DISRUPTION AS AN
OPPORTUNITY
HEIGHTENED
UNCERTAINTY
CHANGING
GEOPOLITICAL CLIMATE
REPUTATION RISK
STRATEGIC BALANCE
EVOLUTION OF THE CEO
BATTLE FOR TALENT
HEADCOUNT
INTUITION & ANALYTICS
CYBER RESILIENCE TRUST IN A TIME OF
DISRUPTION
Managing your Business like a CEO means you need to think like a CEO…
CIOs/CDOs facing
into similar…
CEOs will look to
CIOs/CDOs to
address
Speed & Focus key to
meeting expectations
1
3
3 obvious insights….
2
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4 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
Managing like a CEO is a balancing act… Many Technology Leaders strive to deliver on well considered strategies. However, for many, our environment often challenges our well thought out plans…
There isn’t a magic formula – Business objectives vary. However, one thing consistently rings true – you need highly motivated, engaged and capable people. The CEO load is to be shared…
SEV 1 / P1
EXECUTIVE
ESCALATIONS
PROJECT ISSUES
EXECUTIVE REPORTS
PEOPLE CHALLENGES
ISSUES FROM
YESTERDAY
ISSUES FROM DAY
BEFORE YESTERDAY
COMPLIANCE CHECKS
MEETINGS
MORE MEETINGS
EVEN MORE MEETINGS
“OTHER STUFF”
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5 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
As the CEO of IT - are you
there to lead technology
disruption or Business Model
disruption – which is it?
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6 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
CEOs want to understand what they need to do and how best technology can transform, evolve and disrupt the Business.
AI,RPA, COGNITIVE & VR, VOICE - DIFFERENTIATING
DATA & ANALYTICS – INSIGHTS TO EXTRACTING VALUE
SELF SERVICE, PERSONALISATION & IDENTITY
INNOVATION ENVIRON’TS - COMPETING
MOBILE & AGILE – ENABLING THE WORKFORCE
SECURE & TRUSTED
COLLABORATION & KNOWLEDGE - SHARING
PLATFORMS AND SOLUTIONS – SCALE & SPEED
CLOUD & IoT - LEVERAGE
1
2
3
4
5
6
7
8
9
TECHNOLOGY LEADERSHIP – ‘THE NEW NORMAL’…
- Pervasive technology ‘everything connected’
- Technology is the Business ‘everything masquerading’
- Security & Cyber management ‘everything a threat’
- Customer & End User centricity ‘everything is NPS’
- Consumption based ‘everything on demand & P4U’
- Commercial Performance ‘everything is 24/7’
- On what, where and how I choose ‘everything a choice’
“THE FANG EFFECT, APP STORES and XBOX
CHANGED THE WAY WE ENGAGE WITH
TECHNOLOGY…OUR PERSONAL EXPERIENCE
HAS SET NEW BENCHMARKS FOR OUR WORK
ENVIRONMENT”
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Today, your car operates
your phone, but soon,
your phone will
completely operate your
car.
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8 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
In 2007, Gartner unveiled Hype Cycle for Emerging Technologies…
Looks good. Only a few ‘technologies’ to start thinking about…
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9 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
In 2009, Gartner unveiled Hype Cycle for Emerging Technologies…
Where is the ‘D’ word?....Digital….Disruption….
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10 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
…3 years on, a representation of social media platforms…
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11 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
In 2017, ZDNET unveiled Next Generation Technologies to watch…
ST
RA
TE
GIC
T
AC
TIC
AL
There has been a steady shift from SMAC to A.I – IoT – Digital - AR/VC - EDGE
SMAC – SOCIAL, MOBILE, ANALYTICS, CLOUD
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CEOs look through a different lens…
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14 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
The changing world, not everything is obvious…
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15 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
The changing world, not everything is obvious…
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and sometimes…you need to be able to interpret things others cannot…
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17 © 2016 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.
All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation.
Document Classification: KPMG Confidential
Choosing how you communicate and express your understanding of the business will determine your influence…and your change agenda success rate.
Aoccdrnig to a rscheearch, it deosn’t mttaer in waht
oredr the ltteers in a wrod are, the olny iprmoetnt ti-hng
is taht the frist and lsat ltteer be at the rghit pclae. The
rset can be a total mses and you can sitll raed it wouthit
a porbelm. Yuo aer albe to wrok wtoh buisnses ledaesr
uisng mdols. Tihs is bcuseae the huamn mnid deos not
raed ervey lteter by istlef, but the wrod as a wlohe.
Amzanig huh? I sicnreceryl hpoe tihs hsa prvodied
oprputinty to cosindre othre opiotns 4 iplmnetnig
change. Al teh bset wtih yuor cahnge juoreny adn fro
taikng teh tmie 2 cosnidre...
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Thank you