CHANGE BEFORE YOU HAVE TO

Change Management 101

Presented By: Jenn Haskell

Upon completing this session, you’ll better understand:

What change management is

The 4 types of change management

Statistics associated with change management

Change management misses

4 typical responses to change

Why employees are afraid of change

How you can lead change

What is change management?

The management of change and development within a business or similar organization.

4 Types of Change Management

Organizational Change Management

Program Change Management

Project Change Management

Departmental & Team Change Management

Change Management Statistics

25% Forbes/Towers Watson – success, long term

30% McKinsey & Co. – success of change programs .

60% IBM – not meet objectives.

70% Harvard Business Review - fail.

Change Management Misses

Starting too late

No winning strategy

Lack of communication

Not being proactive with resistance

Limited skills and resources

“An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.”

Jack Welch

4 Typical Responses to Change

Why are you afraid of change?

“I’m not good at letting go.”

“I like doing things the same way, because it’s what I’m comfortable with.”

“I don’t want to make a mistake.”

“What if it’s worse than what I have now?”

“I don’t want to fail.”

“I’m afraid to succeed.”

Leading Change

Communication Why are changing The threats of not changing

Involve your team Create learning opportunities

Minimize uncertainty Be transparent Engage your experts

Celebration

QUESTIONS?