J. Crew Vendor Routing GuideGlobal Logistics Department

Last updated 9/17/2018

This document contains the policies, requirements and procedures for movement of product from vendors to J.Crew.

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Change LogDate Updates Section By8/30/2017 Updated Brookfield PO instructions and

Gilbert East phone number7.4 Allison Northam

9/29/2017 Updated HK loading logicRemoved conflicting statement from section 8 on ‘Ship To Address”

7.38

Allison Northam

10/24/2017 Added LSS Booking Process section with common issues and processes to follow.Added section number to Packing List details.

7.1.4.1

7.1.3

Allison Northam

10/30/2017 Parcel third party billing verbiage updated

7.4 Jacy Baker

9/16/2018 Booking Process Updates 7.1.4.1 Jacy Baker

9/16/2018 PO Shipment – Wholesale 6 Teresa Li

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Table of ContentsJ. Crew Vendor Routing Guide..............................................................................................................1

Table of Contents.................................................................................................................................2

1. Introduction.....................................................................................................................................3

2. Global Logistics Department & Contact Information.........................................................................3

3. General Shipping Guidelines.............................................................................................................4

3.1 Shipment Consolidation..............................................................................................................4

3.2 Shipping Policies and Requirements............................................................................................4

3.3 Bill of Lading...............................................................................................................................4

4. How to use this Routing Guide?........................................................................................................5

5. J. Crew Shipment Type Flow Chart....................................................................................................6

6. PO Shipment – Wholesale................................................................................................................7

7. PO Shipment – International Guidelines...........................................................................................8

7.1 General International Shipping Guidelines (Apply to all modes)..................................................8

7.1.1 Authorized Consolidators and Freight Forwarders...................................................................8

7.1.2 Commercial Invoice Requirements............................................................................................8

7.1.3 Packing and Packing Lists...........................................................................................................8

7.1.4 Booking and Sorting Logic..........................................................................................................9

7.1.5 Mode of Transportation...........................................................................................................10

7.2 PO Shipment – Air....................................................................................................................10

7.3 PO Shipment – Ocean...............................................................................................................10

7.4 PO Shipment – Parcel................................................................................................................11

8. PO Shipment - North America ........................................................................................................14

8.1 Shipment under 1500lb.............................................................................................................15

8.2 Shipment over 1500lb...............................................................................................................17

9. Non-PO Shipment – Samples..........................................................................................................19

11. Definitions....................................................................................................................................21

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1. Introduction

The J.Crew Routing Guide provides shipping instructions for all purchase orders and non-purchase order shipments. Failure to follow the instructions and/or rules contained in this guide may result in delivery delays and/or additional charges to the supplier.

Use this guide to determine whether any special handling is required by either J.Crew or the carrier for the shipment. You will pair the information found in this guide and the information on your PO in www.jcrewimports.com to determine how and where to route your goods.

Please note that the information in this guide is updated periodically and may change without notice. We recommend that you refer to the online version of the Routing Guide found at www.jcrewimports.com to be sure you have the most current information available.

2. Global Logistics Department & Contact InformationThe J.Crew Global Logistics Department is comprised of two groups, the N. America team (shipments originating within the US and Canada) and the International (Non N. America originating) teams. The proper department will support you and your staff on all logistics routing procedures. Our contact information is as follows:

J. Crew GroupAsheville Logistics Center

1 Clifford WayArden, NC 28704

E-mail for N. America: routing@jcrew.comE-mail for International: intlrouting@jcrew.com

When emailing concerning routing questions please provide the following:

For N. America routing - PO number(s) (if applicable), PO ship date, origin, destination, carton count, gross weight, total pallet count, and if it is palletized or not.

For international routing - PO number(s) (if applicable), PO ship date, origin, destination, carton count (per PO), gross weight and CBM.

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3. General Shipping Guidelines

3.1 Shipment Consolidation

Two or more purchase orders being shipped to the same location on the same day must be combined and shipped on a single bill of lading. If this directive is not followed, full freight cost will be charged back to vendor. Failure to show actual street address on shipments originating from the same city, but with different locations will result in full freight being charged back to vendor.

3.2 Shipping Policies and Requirements

It is the responsibility of the vendor for loading merchandise on a carrier’s vehicle. If the driver is required to load, the vendor will be charged back. Failure to load our carriers in accordance with appointments scheduled will subject vendor to charge backs for detention time that exceeds 2 hours.

All orders must be shipped complete unless otherwise specified. Partial shipments are only permitted when authorized in advance. Any shipment after the first shipment is to be PREPAID AT VENDOR’S EXPENSE.

3.3 Bill of Lading

Proper weights and dimensions must be shown on the Bill of Lading. When shipping direct, consign all orders on one Bill of Lading. Indicate on Bill of Lading our purchase order number(s) if applicable applying to the shipment, and the notation.

Name of shipper must match with name shown on manifest and carton labels. Actual shipping location, including street address, must be shown on Bill of Lading. Provide additional copy of Bill of Lading to carrier at time of pick up.

Bill of Lading must contain actual pieces. STC (Said to Contain) and pallet count notations by a carrier on the Bill of Lading will subject the vendor to liability in the event of a shortage. On container shipments, it must be sealed, with number recorded on the Bill of Lading.

Any shipments in which J.Crew bears freight charges must show as Freight Collect and the bill-to address on the shipping documents MUST be shown as follows:

J.Crew c/o Cass Information SystemsP.O. Box 67St. Louis, MO 63166-0067

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Under no circumstances is J.Crew to be billed directly for any shipments. Failure to follow these instructions will result in a full chargeback of the carrier invoice. When applicable, if shipped freight collect to consignee, full freight cost will be charged back to vendors.

4. How to use this Routing Guide? Use the “J. Crew Shipment Type Flow Chart” in the next section to determine the appropriate section to reference.

Please contact Global Logistics team if you have any questions or concerns.

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5. J. Crew Shipment Type Flow Chart

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6. PO Shipment – WholesaleHow to determine PO wholesale PO?

PO starts with a ‘02’ORShip to contains ‘ShopBop’ORWhen ‘Net-A-Porter’ or ‘Mr. Porter’ is listed in the Comments/Special Instructions section located in the bottom left hand corner of the ‘View PO’ page in JCI.

How to determine routing instructions for wholesale PO? Vendor should refer below matrix to the Site Group state on PO

Site Group DC Destination Country

Vendor Routing Instructions

W1WJ / W1WM United States Follow instructions under this entire vendor routing guide

W2WJ / W2WM Netherlands Follow instructions under in 7. PO Shipment – International Guidelines

W3WJ / W3WM United States Follow instructions under this entire vendor routing guide

W4WJ / W4WM Hong Kong Follow instructions under this entire vendor routing guide **Effective 9/24, FOB Hong Kong vendor shipping to Yusen will be required to make booking with APLL in LSS – same as POs to United States**

Please refer to the Downloads section of J. Crew Imports for the following Wholesale shipment types: https://www.jcrewimports.com/Downloads.asp

J. Crew Wholesale Documents Madewell Wholesale DocumentsZALANDO (Netherlands) DocumentsNet-A-Porter Documents

Please refer to the FOB Foreign Origin (Air or Ocean) section for the following Wholesale shipment types:

ShopBopNordstrom Wholesale StichFix

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7. PO Shipment – International Guidelines ** This section (Section 7 and all of its subsections) applies to all FOB Port of Origin POs shipping internationally with the exception of shipment within N. America (i.e. US/CA/MX). For shipment within N. America (i.e. US/CA/MX), please refer to section 8 and 9 **

7.1 General International Shipping Guidelines (Apply to all modes)

7.1.1 Authorized Consolidators and Freight Forwarders

All international shipments must be shipped through our nominated Global Logistics Provider (GLP).

Our nominated GLP is authorized to issue Forwarders Cargo Receipt (FCR), House Bill of Lading (HBL), and/or House Air Waybill (HAWB) which is a required document for invoicing and payment.

Contact for the nominated GLP can be found in JCI under the ‘Download’ Section: http://www.jcrewimports.com/FileDownloads/APLL%20Origin%20Contact%20List%2006.12.17.xlsx

7.1.2 Commercial Invoice Requirements Must include a clear and detailed description of the merchandise, e.g.:

Type of garmentFiber content breakdownGenderKnit/woven (if knit tops, specify stitch counts per 2 cm)

H.S. tariff classification numberUnit price and currencyManufacturer’s name and address. (MID)J.Crew Imports website generated Packing ListOriginal Visa - sub-Saharan Africa only (AGOA) (when applicable)Fish and Wildlife CITES (when applicable)CPSC Conformity CertificateFor shoes only - “Interim Footwear Invoice”For fabric only - “Fabric Detail Sheet”Any other documents required for export

All user activities will be monitored by J.Crew. Non-compliance of this policy may result in charge-backs.

If you have questions concerning the customs regulations for getting the items cleared correctly please contact customs@jcrew.com

7.1.3 Packing and Packing Lists

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IMPORTANT! - booking in APLL must be completed prior to creating ASN in JCI. Please reference section 7.1.4.1

To access, log into www.jcrewimports.com, choose your PO, click View ASN, on the following screen click View under the ASN/Packing List header.

Please refer to the ‘Download’ section of www.jcrewimports.com for ASN & Packing List guidelines Link: https://www.jcrewimports.com/FileDownloads/JCrew-WebApplicationsGuide-PackingList.pdf

All PO shipments must have a J.Crew Imports website-generated Packing List at time of cargo delivery.

7.1.4 Booking and Sorting Logic

The Vendor is required to deliver the cargo pre-sorted and segregated in this sequence:

Group by DestinationPO numberShipment number

The freight forwarder/consolidator will not sort and segregate the cargo unless the Customer or Vendor provides written confirmation and agrees to reimburse the J. Crew nominated GLP for all charges incurred per local tariff rates.

Sorting Example: PO’s are all in same booking / CTR: 3502377, 1672233, 6049413, 7038519, 2685822, 0205003

PO must be loaded together WITHIN EACH PACK TYPE and not mixed with other PO’s.

If a PO has multiple shipment numbers, then PO must be segregated by shipment numberPO 3502377 has Prepack line with Shipment number 1PO 3502377 has Bulk line with Shipment number 2

Separate booking per type pack, per PO will be required to be submitted. Please note that though Bulk and Prepack require separate bookings, they are on the same FCR.

7.1.4.1 LSS Booking Process

IMPORTANT! Effective 9/24/2018 APLL Booking in LSS must be completed prior to ASN Creation in JCI LSS Booking is required for ALL modes

INCLUDING:o shipments under 75kgs shipping via UPS small parcel o Wholesale POs FOB HK shipping to Yusen

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PO Search in LSSIMPORTANT! When searching for your PO in LSS- you will need to input PO Number, Transport Mode (Ocean or Air), Pack Type* (P or B), Ex-Factory Date (PO Ship Date)

Booking numberPlease reference your booking number when creating your ASN in JCI

When you search your PO please select the appropriate booking number from the pop up list to proceed to ASN creation

Reference section 3.A in ASN & Packing List guidelines document at this link: https://www.jcrewimports.com/FileDownloads/JCrew-WebApplicationsGuide-PackingList.pdf

IMPORTANT! - please make sure to wait 4 business hours between receiving LSS booking confirmation from APLL and creating your ASN in JCI.

Booking EDODIf you are making the booking and your EDOD date is not the same as the PO Ship Date, you need to make sure you J.Crew Production contact is aware of this change and that they send a POCN if requested.

Booking/ASN Creation Trouble ShootingIssue: First Line of

Contact:

1 Updating or Canceling Booking before ASN is Created- Vendor previously placed a booking and has not already created an ASN linked to it and Vendor needs to change or cancel the booking

1. No change in current process Vendor will contact origin agent at APLL to make the requested change

2. Vendor will have to wait up to 4 business hours for the corrected booking line to flow from APLL to jcrewimports.com before attempting to create ASN

Your origin Agent at APLL

2 Updating # of cartons or unit quantity after ASN Created- Vendor previously placed a booking and have already created an ASN linked to it, but Vendor needs to change the # of Cartons or Unit Quantity

1. Vendor will need to contact origin agent at APLL to correct the booking, and Vendor may have to wait up to 4 business hours for the

Your origin Agent at APLL

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corrected booking line to flow from APLL to jcrewimports.com2. Vendor will also need to update the ASN in jcrewimports.com

3 No booking lines are shown in the "Available Bookings" grid for the PO you are trying to create an ASN for, or lines are "greyed out" because they are already attached to ASNs already created for the PO…

1) Did you book a shipment against that PO via APLL's LSS System?If you haven't, you need to book the shipment first via APLL's LSS System.

If you have, did you wait at least an hour after booking the shipment to allow the booking file to flow from APLL to jcrewimports.com?

Your origin Agent at APLL

4 You selected a booking line and clicked the [Proceed to ASN] button, but you now realize this wasn't the correct booking for the shipment…

1) If you are at the ASN creating screen, but you haven't yet saved the ASN, you can click your browser's "back" button to return to the booking selection screen to select a different booking line…

2) If you already saved the ASN, you will need to contact ImportsIT@jcrew.com so that we can delete the ASN. Make sure you include the PO number and ASN Shipment # in the email.

3) If the booking information is incorrect and the correct booking is not listed, you will need to contact your origin agent at APLL to correct the booking in their LSS system, and you may have to wait up to an hour for the corrected booking line to flow from APLL to jcrewimports.com.

ImportsIT@jcrew.com

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5 You previously placed a booking and have already created an ASN linked to it, but you need to change the Ship Mode and or Ship Type (e.g. from SEA to AIR or from P to B)…

1.1) Vendor will need to contact origin agent at APLL to cancel the booking, and Vendor must submit replacement booking to APLL and wait up to 4 business hours after receipt of authorized booking confirmation email to create new VASN .2) You will also need to contact ImportsIT@jcrew.com so that we can update the ASN in jcrewimports.com with the correct ship mode (e.g. SEA or AIR)Please include the Booking #, PO # and ASN Shipment # in your email.

Your origin Agent at APLL

6 You previously placed a booking and have already created an ASN linked to it, but you need to cancel the booking

1) You will need to contact your origin agent at APLL to cancel the booking in their LSS system

2) You will also need to contact ImportsIT@jcrew.com so that we can cancel the ASN in jcrewimports.comPlease include the Booking #, PO # and ASN Shipment # in your email.

Your origin Agent at APLL and ImportsIT@jcrew.com

7.1.5 Mode of Transportation

All shipments must adhere to the mode of transportation stated on PO, any deviation must be approved by J.Crew or it’ll be rejected.

Please refer to below sections for specific instructions by Mode in addition to above general shipping guidelines.

7.2 PO Shipment - FOB Non N. America Origin – Air

All POs are FCA airport.

All booking requests for Air POs must be sent to the J. Crew nominated GLP at least 5 calendar days before the J.Crew Imports website Ship Date in order to confirm booking with the air carrier.

Important! When searching for you PO in LSS- you will need to input PO PO Number, Transport Mode (Ocean or Air), Pack Type* (P or B), Ex-Factory Date (PO Ship Date)

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All booking requests must include the following items: valid 7 digit PO#, style #, units, gross weight, cubic meters, and cargo delivery date.

Vendors must have any PO processed and ready by PO x-date.

POs issued as Air must be delivered to the designated Consolidator’s warehouse (+/-) 1 day as indicated on the J.Crew Imports website

All PO shipments must have a J.Crew Imports website-generated Packing List at time of cargo delivery.

All documents for Air shipments must be turned over to the Consolidator the same day of cargo delivery.

In all cases, the recipient address on the Waybill or Air Waybill must perfectly match that of the Purchase Order

LARGE PO instruction Air PO’s:If Air freight forwarder advises that booking will be split at time of booking (before shipment has been delivered), APLL will contact vendor to modify booking and create new booking as needed

- APLL will request 1 HAWB for each booking from the air forwarder

7.3 PO Shipment - FOB Non N. America Origin – Ocean

All POs are FOB seaport.

All booking requests for Sea POs must be made with the Consolidator at least 14 calendar days before the J.Crew Imports website Ship Date to assist in complying with the US Customs 10+2 (ISF) data filing timeline and to confirm booking with the ocean carrier.

Important! When searching for you PO in LSS- you will need to input PO PO Number, Transport Mode (Ocean or Air), Pack Type* (P or B), Ex-Factory Date (PO Ship Date)

All booking requests must include the following items: valid 7 digit PO#, style #, units, gross weight, cubic meters, and cargo delivery date.

Vendors must have any PO processed and ready by PO x-date.

POs issued as Sea must be delivered to the designated Consolidator’s warehouse on the Ship Date as indicated on the J.Crew Imports website or no more than (-) 6 days before the Ship Date.

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No delivery extension will be granted unless approved by J.Crew authorized personnel.

All PO shipments must have a J.Crew Imports website-generated Packing List at time of cargo delivery.

All documents for Sea shipments must be turned over to the Consolidator within 3 calendar days after the vessel sailing.

Container Load Sequencing Rule for Factory Load

BULK is to be loaded at the NOSE of the container and PREPACK is to be loaded at the TAIL of the containerPO must be loaded together WITHIN EACH PACK TYPE and not mixed with other PO’sIf a PO has multiple shipment numbers, then PO must be segregated by shipment number

Example: PO 3502377(B&P), 1672233(B), 6049413(B), 7038519(B), 0205003(P)PO 3502377 has Prepack line with Shipment number 1PO 3502377 has Bulk line with Shipment number 2Final loading sequence should be: (NOSE) BULK: 3502377, 1672233, 6049413, 7038519(TAIL) PREPACK: 3502377, 0205003

Separate booking per type pack, per PO will be required to be submitted by their vendors, this applies for both APLL and FTY load. Please note that though Bulk and Prepack require separate bookings, they are on the same FCR.

LARGE PO instruction Ocean PO’s:If 1 PO cannot fit in 1 CTR, then move the shipment (2 containers) under 1 BL. Since this is 1 PO, the vendor will create 1 ASN, and 1 set of commercial Docs. This is the exception to 1 CTR per BL rule.

7.4 PO Shipment - FOB Non N. America Origin – Parcel

IMPORTANT! - Booking is required in APLL LSS for shipments moving via UPS small parcel. Please Reference Section 7.1.4.1

In some cases, it is preferable to use parcel service for PO delivery. Please follow the parcel policy when:

Explicitly requested by J.Crew via a Purchase Order Change Notice (POCN). ORWhen an international AIR PO shipment weights less than 75kg billable weight (based on dimensional or billable weight, whichever is larger).OR

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When specifically directed to by a J.Crew associate - in this case please notify the Supply Chain Department via the N. America or international email contact with authorization communication.

If you are instructed to ship via UPS:

Cartons must be tendered loose, not on pallets.

All shipments must use UPS Worldwide Express Saver.

ALL shipments moving internationally must be billed Third Party to J.CREW’s UPS Account number. This includes both transportation and duty and tax (where applicable)

The shipper must submit all claims and tracers involving lost packages.

Carrier provided boxes are not to be used. Carton specifications must match current policy in the Vendor Manual.

Ship to address for all UPS parcel shipments is as follows:

The Gilbert Company c/o J. Crew1000 Riverside Dr. Keasbey, NJ 08832

Please follow the following instructions if you have a “Brookfield” PO:

If PO ship to indicate below (site group CART), it should be shipped to the Gilbert Company (see above address)

If PO ship to indicate below (site group 812), it should be shipped directly to J.Crew - Brookfield Place Retail Store as listed below: Ship To:

J.Crew - Brookfield Place Retail Store 250 Vesey Street, Suite 111 New York 10281 NY USA

Please reach out to intlrouting@jcrew.com for UPS Account number

IMPORTANT! When creating the shipment information please make sure to input the following:

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Reference Number 1 – PO #Reference Number 2 – Ship Date on the PO

If you are using a handwritten waybill:

If you are using UPS Worldship:

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8. PO Shipment - North America ** This section (Section 8 and all of its subsections) applies to all FOB US and CA POs shipping within N. America (i.e. US/CA/MX) under FREIGHT COLLECT to J.Crew freight term**

Vendors must have any PO processed and ready by PO x-date.

8.1 Shipment over 1500lb

Any Canadian shipments weighing more than 1500lbs, please reach out to routing@jcrew.com for shipping instructions. Please make sure to include the following information with each inquiry:

PO or reference #’s PO ship dateTotal carton count and weight in poundsSeparated by destinationPickup locationDate available and hours of operation for pickupIf it is pallet loaded and the pallet count (if applicable)

8.2 Shipment under 1500lb

All shipments weighing less than 1500lb and containing less than 75 cartons will be routed via UPS ground. Please contact routing@jcrew.com for UPS account number verification.

Ship to address for all UPS parcel shipments is as follows: The Gilbert Company c/o J. Crew1000 Riverside Dr. Keasbey, NJ 08832

When creating the shipment information please make sure to input the following: Reference Number 1 – PO #Reference Number 2 – Ship Date on the PO

If you are using a handwritten waybill:

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If you are using UPS Worldship:

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In the event that a vendor is authorized by their buyer to ship direct from their facility to the J.Crew distribution center or to ship collect to our nominated freight consolidator, proof of authorization must be supplied at the time or requesting routing.

The vendor is responsible for reaching out to Gilbert to make a delivery appointment.

FOB Deliver to: Phone #

US EastThe Gilbert Company

1000 Riverside Dr. Keasbey, NJ 08832

732-709-5401

US WestThe Gilbert Company

2849 Ficus St. Pomona, CA 91766

909-628-5968

All PO shipments must have a J.Crew Imports website-generated Packing List at time of cargo delivery.

Please refer to J.Crew Vendor Manual for detailed instructions regarding carton markings, labels and packing lists. The manual can be accessed at www.jcrewimports.com. Login to packing list system/Downloads/Vendor manual

9. Non-PO Shipment – Samples

All sample shipments should be sent using our designated parcel carrier, UPS.

Please reach out to intlrouting@jcrew.com for UPS shipping instructions and make sure to include the following information:

Shipper name and addressDestination contact and addressType of sample Total carton count Pallet count (if applicable)

The use of parcel services should ONLY be exercised for the shipping of the following sample materials listed below:

Development/Assortment #1 SamplesFit Samples (Counter, Pre-pro and T.O.P.)Development Materials (Lab Dips, etc.)Assortment #2 Samples

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Photo Samples

In all cases, the recipient address on the Air Waybill must perfectly match that of the receiver as provided and should include their floor (if applicable) and name for package identification purposes.

Please take time to correct any typographical address errors prior to shipping. Charges incurred as a result of incorrect address/typos and other issues not related to inbound transportation and customs, duties and taxes will be the responsibility of the shipper.

When shipping parcel please be sure to provide the correct customs designation for the items that you are sending. If you have questions concerning the customs regulations for getting the items cleared correctly please contact customs@jcrew.com.

In all cases a commercial invoice will be required - please utilize the paperless clearance method, when able, to produce the customs documentation for parcel shipments. When completing the Air Waybill for parcel shipments that are going to need customs clearance please choose the option to bill duties and taxes to the account that was provided to ship the items.

IMPORTANT! Please consolidate all packages leaving from your location and going to the same address on the same day into the one shipment. If possible please combine into the same box.

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10. Definitions ASN - Advanced Shipping Notice

AWB - Air Waybill

BOL - Bill of Lading

Bulk - Goods packed one color and one size per carton

CBM - Cubic meters

FOB - Free on Board, incoterm regulated by the International Chamber of Commerce

FCA - Free Carrier (location), incoterm regulated by the International Chamber of Commerce

FCR - Forwarders Cargo Receipt

GSP - Garden State Plaza, one of the J.Crew concept stores

HAWB - House Air Waybill

HBL - House Bill of Lading

LTL - Less than Truckload

NMFC - National Motor Freight Classification

PO - Purchase order

POCN - Purchase Order Change Notice created in jcrewimports.com

Pre-Pack - Goods packed assorted by color and size specified by Production Department

Shipment - Any PO or combination of PO’s or parcels leaving a warehouse/shipping facility/ location on the same day going to the same destination

X-Date - For international shipments the date that goods are to transfer to the forwarder/consolidator, for N. America shipments the date the goods are transferred to the carrier for shipment.

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