Challenges and support for SME through digitisation –

„Competence Centre for Digitalization of skilled Craft“

Dr. Christian Welzbacher

AGENDA

1 Short introduction to HPI and skilled craft sector in Germany

2 Effects of digital change on SME in the craft sector

3 Support offers of „Competence Centre for Digitalization of Skilled Craft“

4 Experiences, (first) conclusions and perspectives

10/21/2016 SMAU Round Table: Milan, October 26th 2016 Page 2

► 1929 German Skilled Craft Institute

Heinz-Piest-Institute for Skilled Craft Technology (HPI)

and German Skilled Craft Institute (DHI)

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1921 Scientific Research Institute for German

Skilled Craft Politics (Hanover)

Since 1950 „Institute for Skilled Craft Technology “

Cooperation with Gottfried Wilhelm Leibniz

University Hanover since 1953

30. September 2016: 28 Employees

office

craft economy

and trade law

work, vocational

education & training Technology –

Organization –

Qualification

HPI – key activities

10/21/2016 SMAU Round Table: Milan, October 26th 2016

Promotion of small and

medium sized companies

in the skilled craft sector

Innovation and technology

transfer

Technical consultation and

expert opinion

Page 4

Skilled crafts sector in Germany

10/21/2016 Page 5 SMAU Round Table: Milan, October 26th 2016

► Economic sectors: Industry, service, trade and skilled craft

► 53 chambers of skilles craft, 37 national confederations of guilds

Skilled craft sector represents

> 1 Mio. (= 27%) companies

> 5,4 Mio. (= 13%) employees,

> 371 Thsd. (= 27%) apprentices,

> 533 Bln. € (= 17%) of gross domestic product.

► Size/employees of enterprise: 93% < 20 , 2% > 50, average of 5

► SME of skilled craft sector show lack of capacity for innovation:

External support needed to seize chances and

opportunities related to digitalization!

Digitalization is not limited

to the producing industry

sector, it is affecting the

whole economy!

Digitalization ≠ Industry 4.0 / IoT

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http://www.dmc.de/wp-

content/uploads/2015/02/digitale-

transformation_gro%C3%9F-

1024x563.jpg

Digital change

= holistic digital transformation

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customer

experience

business

processes

business

model

communi-

cation, PR

identity,

products

work

function

Public funded support offers for SMEs and the

skilled crafts sector in Germany

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► Federal Ministry for Economic Affairs and Energy

► Several promotional programmes, e.g.

Funding of 103 consultants for innovation and technology,

located at chambers of skilled craft and national guilds

Technology transfer to SME through education and training

Technology transfer to SME through support of technological

updatig of educational infrastructures

Promotional programmes for SME like “Mittelstand digital”,

Usability, eBusiness guides, Platform industry 4.0,

“Mittelstand 4.0”

Competence Centre for Digitalization of

Skilled Craft

(Kompetenzzentrum Digitales Handwerk)

Support for SMEs and Skilled Craft sector

Dr. Christian Welzbacher

Heinz-Piest-Institute for Skilled Craft Technology

at Leibniz University Hanover (HPI)

The Project

Period: 01.04.2016 - 31.12.2018 Funding: Federal Ministry for Economic Affairs and Energy Project partner: Heinz-Piest-Institute for Skilled Crafts Technology German Confederation of Skilled Crafts Federal Centre for electro and information technology Chamber of Skilled Crafts Dresden Chamber of Skilled Crafts Koblenz Chamber of Skilled Crafts Oberfranken

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ICT-based business models

Holistic ICT based business

models,

Development and extension

of ICT based Services,

Costumer-Product-Service

relationships,

Future markets like Smart

Home, Smart Grid, AAL etc.

Competence partner East: Chamber of skilled crafts Dresden 10/21/2016 11 SMAU Round Table: Milan, October 26th 2016

Information- and communication technology (ICT)

Hardware, Software,

Process-Security,

eServices like eSupply,

eBills, eContracting

Data security

Data storage

Networking

Competence partner North:

Federal Centre for electro and information technology e.V.

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Production- and automatization

3D-printing and rapid

prototyping, intelligent

networking of production

components, Optimization

of materials and

production lines,

automatization, Robotics,

Big Data, Software,

Energy management,

Competence partner South: Chamber of skilled crafts Oberfranken 10/21/2016 13 SMAU Round Table: Milan, October 26th 2016

Business processes

Secure mobile processes,

Business , support and

steering processes,

Costumer focus,

efficiancy

Process-description,

visualisation and

documentation

Lieferanten-

netzwerk

Kooperations-

partner

Produktion Logistik Einkauf

Planung

Kunden-

netzwerk

Horizontale Wertschöpfungskette / Vernetzung

Lieferant KundeUnternehmen

4.0

Competence partner West: Chamber of skilled crafts Koblenz 10/21/2016 14 SMAU Round Table: Milan, October 26th 2016

Transfer

Qualification

Dialog / consultation

Information and sensitisation

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Transfer offers of the

Competence Centre for Digitalization of Skilled Crafts

Information and Dialog

► Single SME dialog

► Roadshows

► Expert information meetings

► Workshops

► Media Centre

► Demonstration events at

competence Partners

Qualification

► Seminars

► Web based seminars

► Tutorials

► eLearning

► Exchange of experiences

Transfer

► SME transfer projects

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First events

(Start Summer 2016)

10/21/2016 17 SMAU Round Table: Milan, October 26th 2016

42 Conferences and Meetings

(Craft Skills, Politics, R&D)

59 Roadshows

(15 to 30 Participants)

43 Information events

(10 to 10.000 Participants)

75 single SME dialogs

8 Transfer Projects

~ 1.000 SMEs reached

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• Lively interest in activities (Skilled Crafts sector, public, R&D) • SMEs accept support instruments • First positive effects reported (best practice, bandwagon-effect!)

• Establishment of targetgroup oriented information and support

portfolio: - Demand analysis - Standardisation and quality control - Qualification of consultants

• Sustainable System!

First conclusions and perspectives

Heinz-Piest-Institut für Handwerkstechnik

an der Leibniz Universität Hannover

www.zdh.de

Bildnachweise der Titelfolie (von links oben nach rechts unten): fotolia.com, Anton Maltsev / LVDESIGN / Heiko Löffler / Grecaud Paul / Piga / xy / niroworld / blickwinkel2511

Dr. Christian Welzbacher

Wilhelm-Busch-Str. 18

30167 Hannover

Institutsleiter

0511 – 701 55 20

welzbacher@hpi-hannover.de

www.hpi-hannover.de

Thank you for your interest!