ch01 phpapp02

Organizational Behavior, 9/ESchermerhorn, Hunt, and OsbornPrepared byMichael K. McCuddyValparaiso University

John Wiley & Sons, Inc.

Organizational Behavior: Chapter 1

Chapter 1 Study QuestionsWhat is organizational behavior and why is it important?What are organizations like as work settings?What is the nature of managerial work?How do we learn about organizational behavior?


Study Question 1: What is organizational behavior and why is it important?Workplace success depends on:Respect for people.Understanding of human behavior in complex organizational systems.Individual commitment to flexibility, creativity, and learning.Individual willingness to change.


Study Question 1: What is organizational behavior and why is it important?Organizations and their members are challenged to:Simultaneously achieve high performance and high quality of life.Embrace ethics and social responsibility.Respect the vast potential of demographic and cultural diversity among people.Recognize the impact of globalization.


Study Question 1: What is organizational behavior and why is it important?Organizational behavior.Study of human behavior in organizations. A multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics.


Study Question 1: What is organizational behavior and why is it important?Pick up Figure 1.1 from the textbook.


Study Question 1: What is organizational behavior and why is it important?Reasons for importance of scientific thinking.The process of data collection is controlled and systematic.Proposed explanations are carefully tested.Only explanations that can be scientifically verified are accepted.


Study Question 1: What is organizational behavior and why is it important?Contingency approach.Tries to identify how different situations can be best understood and handled.Important contingency variables include:Environment.Technology.Tasks.Structure.People.


Study Question 1: What is organizational behavior and why is it important?Modern workplace trends.Commitment to ethical behavior.Importance of human capital.Demise of command and control.Emphasis on teamwork.Pervasive influence of information technology.Respect for new workforce expectations.Changing definition of jobs and career.


Study Question 2: What are organizations like as work settings?An organization is a collection of people working together in a division of labor to achieve a common purpose.


Study Question 2: What are organizations like as work settings?The core purpose of an organization is the creation of goods and services.Missions and mission statements focus attention on the core purpose.Mission statements communicate:A clear sense of the domain in which the organizations products and services fit.A vision and sense of future aspirations.


Study Question 2: What are organizations like as work settings?A strategy is a comprehensive plan that guides organizations to operate in ways that allow them to outperform their competitors.Key managerial responsibilities include strategy formulation and implementation.Knowledge of OB is essential to effectively strategy implementation.


Study Question 2: What are organizations like as work settings?


Study Question 2: What are organizations like as work settings?Stakeholders.People, groups, and institutions having an interest in an organizations performance. Customers, owners, employees, suppliers, regulators, and local communities are key stakeholders.Interests of multiple stakeholders sometimes conflict.Executive leadership often focuses on balancing multiple stakeholder expectations.


Study Question 2: What are organizations like as work settings?Organizational culture and diversity.Organizational culture refers to the shared beliefs and values that influence the behavior of organizational members. Positive organizational cultures:Have a high-performance orientation.Emphasize teamwork.Encourage risk taking.Emphasize innovation..Respect people and workforce diversity.Success in business world is tied to valuing diversity.


Study Question 2: What are organizations like as work settings?Organizational effectiveness approaches.Systems resource approach focuses on inputs.Internal process approach focuses on the transformation process.Goal approach focuses on outputs.Strategic contingencies approach focuses on impact on key stakeholders.


Study Question 2: What are organizations like as work settings?Longitudinal views of organizational effectiveness.Short-run emphasis on goal accomplishment, resource utilization, and stakeholder satisfaction.Intermediate-run emphasis on organizations adaptability and development potential.Long-run emphasis on survival.


Study Question 3: What is the natureof managerial work?Managers perform jobs that involve directly supporting the work efforts of others.Managers assume roles such as coordinator, coach, or team leader.


Study Question 3: What is the natureof managerial work?The management process.An effective manager is one whose organizational unit, group, or team consistently achieves its goals while its members remain capable, committed, and enthusiastic.Key results of effective management:Task performance.Job satisfaction.


Study Question 3: What is the natureof managerial work?


Study Question 3: What is the natureof managerial work?The nature of managerial work.Managers work long hours.Managers are busy people.Managers are often interrupted.Managerial work is fragmented and variable.Managers work mostly with other people.Managers spend a lot of time communicating.


Study Question 3: What is the natureof managerial work?


Study Question 3: What is the natureof managerial work?Managerial mind-sets.Reflective mind-set managing ones self.Analytic mind-set managing organizational operations and decisions.Worldly mind-set managing in a global context.Collaborative mind-set managing relationships.Action mind-set managing change.


Study Question 3: What is the natureof managerial work?Managerial skills and competencies.A skill is an ability to translate knowledge into action that results in a desired performance.Categories of skills.Technical.Human.Conceptual.


Study Question 4: How do we learn about organizational behavior?Learning is an enduring change in behavior that results from experience.Organizational learning is the process of acquiring knowledge and utilizing information to adapt successfully to changing circumstances.


Study Question 4: How do we learn about organizational behavior?.


Study Question 4: How do we learn about organizational behavior?


COPYRIGHTCopyright 2005 John Wiley & Sons, Inc. All rights reserved. Reproduction or translation of this work beyond that permitted in Section 117 of the 1976 United States Copyright Act without the express written permission of the copyright owner is unlawful. Request for further information should be addressed to the Permissions Department, John Wiley & Sons, Inc. The purchaser may make back-up copies for his/her own use only and not for distribution or resale. The Publisher assumes no responsibility for errors, omissions, or damages, caused by the use of these programs or from the use of the information contained herein.


ch01 phpapp02

Documents

Transcript of ch01 phpapp02