CFS - WI MKT

WORKING INSTRUCTION (WI-MKT-JKT-01)

FOR

CFS Operations

Effective date : April, 2012 Prepared by : Dimas Dewantoro Prepared date : March, 2012 Approved by : Herlina Lengkey

Work Instruction Title : Warehouse Operation Process

Revision: 1 Date: March, 2012 Doc. No: WI-CFS-JKT-02

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TABLE OF CONTENTS

HISTORY OF WORK INSTRUCTION CHANGES .....................................................................................................................................................3 1 OBJECTIVE............................................................................................................................................................................................................4 2 SCOPE....................................................................................................................................................................................................................4 3 DEFINITIONS .........................................................................................................................................................................................................5 4 DETAILED WORK INSTRUCTIONS.....................................................................................................................................................................5

4.1 Inbound / Receiving Plan..............................................................................................................................................................................6

4 .2 Gate process ..................................................................................................................................................................................................6

4 .2 Gate process ..................................................................................................................................................................................................7

4.3 Receiving Process.........................................................................................................................................................................................9

4.4 Putaway.........................................................................................................................................................................................................11

4.5 Receiving Data Process..............................................................................................................................................................................12

4.6 Container Loading Process........................................................................................................................................................................13

4.7 Empty Container Receiving Plan Process................................................................................................................................................17

4.8 Empty Container Receiving Process – Warehouse.................................................................................................................................18

4.9 Stock Opname..............................................................................................................................................................................................20

4.10 Cargo Re-delivery Process (O/B)..............................................................................................................................................................22 5 PERFORMANCE CRITERIA (KPI)......................................................................................................................................................................27 6 APPENDICIES.......................................................................................................................................................................................................28 7 REFERENCE........................................................................................................................................................................................................29



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HISTORY OF WORK INSTRUCTION CHANGES

Revision No.

Revision

Date Page or Item #

Description Requested

By Effective

Date

INITIAL ISSUENCE APLL-CFS Provider March 1st, 2007

UPDATE PROCESS APLL-SI Analyst March 2012



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1 OBJECTIVE The objective of this Working Instruction is to describe step by step processes take place on the warehouse operation. This document is also to provide guidance to parties concerned and involved in the process to ensure smooth flow of products, documents and information from warehouse, APLL on-site, APLL Office and Customer.

2 SCOPE

2.1 Receiving and Putaway 2.2 Storage 2.3 Inventory Control 2.4 Container Stuffing 2.5 Returns and Redelivery 2.6 Re-handling 2.7 Key Performance Measurements (KPIs) 2.8 Reports requirements 2.9 Service Hours



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3 DEFINITIONS

3.1 VDF : Vendor Declaration Form 3.2 IR : Inspection Report, documents to prove product pass inspection and ok to ship. 3.3 CLP : Container Load Plan, issue by APLL Customer Service, as instruction to load 3.4 EIR : Equipment Interchange Report, hands-over document from Container Depot to parties who pick-up / receive container. Report show conditions container and to be verified by recipient prior to container acceptance. Claim of otherwise after drayage out of depot will not be entertain by depot

4 DETAILED WORK INSTRUCTIONS



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4.1 Inbound / Receiving Plan

Warehouse On-SitePARTYTIME Account Officer CFS

Inbound Receiving Plan Process Process Owner:Warehouse Operation Page 1 of 1Version: Proposed

Daily Process Management

Personnel/ Party Involved

CSR

1. Cargo Receiving Plan-

XLS

Forms /

Documents /

ReportsCarrier

Create Booking

Summary Report By

Cargo Receiving Plan

and send to Account

Officer and CSR

Daily,

(Tue-Thu)

10:00AM

Booking

Summary

Receiving

Plan

2. Receiving Plan for

Checker Receiving

-in XLS sheetDaily,

(Tue-Thu)

12:00 pm

System Exceptions

Receive CRP and

clarification

1. Web Focus

Date: March, 2012

Receipt Booking Summary

Report

Prepare Receiving Plan by

inform :

> Field Ops. CFS (prepare

#labor)

> Warehouse spv. CFS

(prepare forklift#, checker#,

pallet#, scanner#



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4 .2 Gate process



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4.3 Receiving Process



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4.4 Putaway



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4.5 Receiving Data Process



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4.6 Container Loading Process



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4.7 Empty Container Receiving Plan Process



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4.8 Empty Container Receiving Process – Warehouse



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4.9 Stock Opname Stock Opname every Saturday after Stuffing Process Complete



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4.10 Cargo Re-delivery Process (O/B)



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5 PERFORMANCE CRITERIA (KPI)

No Definition Target

1Monitor waiting time not more than 3 hour for

receiving97.5%

2

Productivity of unloading time, maximum 1

hours for D20, 2 hours for 40 feet container, 3

hours for D45

97.5%

3Update receiving data in the same day as

cargo received in warehouse97.5%

4

Productivity of stuffing time, maximum 1

hours for D20, 2 hours for D40, 3 hours for

D45 feet container

97.5%

5Complete stuffing within 24 hours of CLP

release97.5%

6Sending tally stuffing report latest 1hour after

stuffing97.5%

7 Sending stock report by weekly every Monday 97.5%Monitoring seal

Complete stuffing

Unloading time

Update receiving data to system

Stuffing time

Tally stuffing report submision

Description

Waiting time



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5 APPENDICIES

1 VENDOR DOCUMENTS 3

1.1 Vendor Declaration Form (VDF) 3

1.2 Packing List 4

1.3 Inspection Report (IR) 5

1.4 LG for Late Delivery 6

2 CARGO RECEIVING PLAN LIST 7

2.1 Web focus Capacity Report 7

2.2 Cargo Receiving Plan 8

3 TRUCK PHYSICAL CHECK LIST 10

4 WAREHOUSE ADMIN RECEIVING CHECK LIST -EXCEPTION REPORT 11

5 GATE SECURITY -EXCEPTION REPORT 12

6 RECEIVING PROCESS CHECK LIST –EXCEPTION REPORT 13

6.1 Summary Discrepancy Report and Status 14

6.2 Summary Discrepancy Report by Vendor 14

6.3 Outstanding Discrepancy Report 14

7 PALLET PATTERN 15

8 STOCK CARD 16

9 PUTAWAY 17

10 RECEIVING TALLY SHEET (RTS) 18

11 DATA INPUT AND REPORTING 19

11.1 Discrepancy Report 20

11.2 Stock Cargo Report 21

12 CONTAINER REQUEST TO CARRIER 22

13 CONTAINER EIR 23

14 EMPTY CONTAINER INVENTORY & STOCK MONITORING 24

15 EMPTY CONTAINER CHECK LIST 25

16 CONTAINER DELIVERY NOTE 26

16.1 Container Load Planning (CLP) 27

16.2 CLP Summary 28

16.3 PERSETUJUAN EXPORT 29



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16.4 Pemberitahuan Export Barang (PEB) 30

17 TALLY STUFFING –REPORT 31

18 SEAL MONITORING 32

19 PHOTO CONTAINER 33

20 TALLY STUFFING REPORT – TO APLL 33

21 SUMMARY LIST CONTAINER 34

22 O/B NOTIFICATION 35 35

6 REFERENCE

- Logistics Procedure

- ACS123

- Warehouse Guidance



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1. CHARMING Warehouse Guidance

Consignee PICType of

Cargo

Closing

Time

Docs Required B4

Accept CargoReceiving Requirement/ Process Loading Requirement/ Process

Storage

Requirement

Scanning

Requirement/

Process

Reporting History

C.S.I. Industries,

Inc

DIV :

- Fashion Bug

(CH. 01) -

Catherines

(CH.04) -

Crosstown

Traders - AMO

(CH.06) -

Lane Bryant (CH.

07) -

Floorset Order

(CH.11) -

Petite

Shophisticate

(CH.12) -

E- Commerce (All

Chains)

Didi

Haryono

Back up :

Kristiani

GDSM

GOH

RABU

17:00 PM

DOCUMENTS :

1. VDF (Vendor

Declaration Form) with

APLL BKG#

2. Packing List

3. Invoice

4. PEB & CTPS (untuk

SGS fasilitas)

5. IR (Inspection Report)

warna biru, ttd by QC

6. Charming Packing List

(original) ttd by QC

7. Letter of Guarantee

(LG)

RECEIVING :

A. Sorted by :

1. PO #

2. PO LINE # or CTN# (IF NO PO LINE# on the

marking)

3. STYLE #

4. COLOR # 5. SIZE &

3. Discrepancies, info APLL and vendor should correcting ctns qty/pcs qty = Packing List.

4. No damaged carton (wet damage and etc.) shipped, ctns qty in the P/List should adjusted accordingly.

B. GOH, sorted by : PO, SYLE, COLOR, SIZE & SHADE LOT

LANE BRYANT : p/list + price ticket tempel ctn# 1 pake amplop

- Garment -> release date, po#, style, color

- Footwear -> release date, po#, style and size & shade

Note :

* Crosstown Traders POs (Li & Fung/agent) = Li & Fung IC ttd by QC

* Qty, details cargo = VDF(SI)

* Toleransi -/+ 5% diterima APLL.

>Cargo arrangement shoul comply as per CLP. Any data differences between

CLP and actual cargoes taht efffect to loading process should be inform to APLL

for further instruction.

YES NO SCANNING

1. Daily Report

2. Stock Cargo

Report

3. Tally Report

4. Container

Stock Report

5. CTN No#

Report for over

flow

Important :

- Actual qty = VDF qty cargo

- Cargo goods condition, if damage info APLL &

remark/note in VDF exception coloum, ttd by

APLL WHSE & VDR/trucker

- Marks & No. ,

consignee code, PO, Style, Item, DC, =

customer requirement

- Cargo delivery date = Inspection Report,

unmacth info APLL

� Check Ctn# 1, color amplop inside P/L +

Price Tickets. (Just makesure color amplop,

don't check inside)

� 6 ctns per PO loaded in tail contr (ctn# 1 - 6)

>Any changes of cargoes arrangement is prohibited without APLL approval 4/30/03 : CSI-Lbryant :

1st ctn to paste envelope

with P/L+Price ticket

inside, 6 ctns each PO to

tail load

8/22/03 : Stuffing guide to

sort by SHADE too

INFO BASED ON SIGNED LAST UPDATE

LP HL 5/10/07

Csr Reps/Supervisor

Warehouse Ops



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2. ESPRIT Warehouse Guidance

Consignee PIC Type of CargoClosing

Time

Docs Required B4

Accept Cargo

Receiving Requirement/

Process

Loading Requirement/

Process

Storage

Requirement

Scanning Requirement/

ProcessReporting History

Esprit

Europe Services

GmbH (ESPEUR)

Cherys

Back up :

Yanto R

Footwear

Garments/Textiles

Handbags/Luggage

KAMIS

17:00 PM DOCUMENTS :

A. Custom

Packing List

Invoice

PEB & CTPS (if

use SGS facility)

B.

U/Apll -

Warehouse/Tungya

VDF with APLL BKG#

LG (for late delivery)

Receiving :

Sorted by DC, Po, Season

Actual qty = VDF

Qty +/- 1%

Cargo rcvd must be in good order

Used adhesive tape (mandatory)

Note :

Sorted (nose to nail)

A. Platpack Cargo

DC

PO

Season

Loaded by DIV key - by Dest

DC : 02

20

10

49

B. GOH

DC, per each DC loaded

separately (block stowed) into

the container.

GOH vol > must be tail and vol

< must be head.

Mixed DC, sorted (nose to tail)

: (Not Valid for 45ft Container)

1 DC Meyer & Meyer, Essen

2 DC WDZ Ibbenbueren

Only flatpack cargo for DC WDZ can be added as well. (Not valid for 45 ft Container)

Mixed GOH and Flatpack, sorted (nose to tail) :

1 GOH DC

2 Flatpack DC

NON NO SCANNING

DAILY

Check Marks & No. Including

consignee

Code/PO/Style/Item/DC/Etc as per

customer reqrmt

Important : 1.

Stuffing cargo according to

CLP. Any descrepancy of

cargo delivery affecting CLP to

be inform to APLL for further

guidance.

2. Don't change loading seq

due to any reason without

APLL approval

INFO BASED ON SIGNED

LP

Csr Reps/Supervisor

Warehouse Ops



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3.SUPREME Warehouse Guidance


Time

Docs Required B4

Accept Cargo

Receiving

Requirement/

Process

Loading

Requirement/

Process

Storage

Requirement

Scanning

Requirement/

Process

Reporting History

Supreme International Idwan Garments/Textiles THU 17:00

PM

Documents to be Submit:

Vendor Declaration with

APLL BKG#

Packing List

Invoice

PEB & CTPS (if use SGS

facility)

IR / IC / Shipment

Release

Customer P/List


Deliver cargo in

accordance with their

booking declaration

as well as by

customer's required

load specification

Customer will require

a shipping

authorization, If

cargo deliver

matches booking

order

If cargo delivers + or -

5 percent against

booked quantity,

cargo will be

accepted by APLL

Check actual qty vs

qty in VD and cargo

in good conditions : if

no : indicate in VD -

exception column

counter sign by APLL

WHSE &

VDR/trucker

Cargo will be loaded

block stowed nose to

nail, unless

commodity dictates

otherwise

Rank the order in

which the cargo must

be sorted and loaded

Stuffing Guide as

per:

PO

Style

Stuffing cargo

according to CLP.

Any descrepancy of

cargo delivery

affecting CLP to be

inform to APLL for

further guidance.

Imp: Don't change

loading seq due to

any reason without

APLL approval

Scan pallet label

during Stuffing

NON NO SCANNING NON

Check Marks & No.

Including consignee

Code/PO/Style/Item/

DC/Etc as per

customer reqrmt

Scan cargo for

Barcode Scanning

Take photo after full

cargo and after seal


LP

Csr Reps/Supervisor

Warehouse Ops



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4. MARMAXX Warehouse Guidance


Time

Docs Required B4

Accept Cargo

Receiving

Requirement/

Process

Loading

Requirement/

Process

Storage

Requirement

Scanning

Requirement/

Process

Reporting History

H. G. Buying

Newton Buying

Marshalls, Inc

Retha Textiles/Wearing

Apparel

Footwear

Toys

Picture Frames

Rattanware

Furniture all Kinds

Holiday Decorations

Artificial Flowers

Ceramicware

Kitchenware

Stationary

Books

Luggage

Blinds & Shades

Bathroom Supplies

Lighting Equipment

Fans

Handbags

THU 17:00

PM



APLL BKG#

Packing List

Invoice


facility)

IR / IC / Shipment

Release

Customer P/List


Deliver cargo in


booking declaration


a shipping

authorization, If

cargo deliver

matches booking

order


5 percent against

booked quantity,

cargo will be

accepted by APLL

Check actual qty vs

qty in VD and cargo



exception column


WHSE &

VDR/trucker

Check Marks & No.

Including consignee

Code/PO/Style/Item/

DC/Etc as per

customer reqrmt



nail, unless

commodity dictates

otherwise

Rank the order in



Stuffing Guide as

per:

Division

PO

Style

Other

Stuffing cargo

according to CLP.

Any descrepancy of

cargo delivery

affecting CLP to be

inform to APLL for

further guidance.

Imp: Don't change

loading seq due to

any reason without

APLL approval



NON NO SCANNING NON


LP

Csr Reps/Supervisor

Warehouse Ops



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5. POLO Warehouse Guidance


Time

Docs Required B4

Accept Cargo

Receiving

Requirement/

Process

Loading

Requirement/

Process

Storage

Requirement

Scanning

Requirement/

Process

Reporting History

Polo Ralph Lauren Rini Garments/Textiles THU 17:00

PM



APLL BKG#

Packing List

Invoice


facility)

IR / IC / Shipment

Release

Customer P/List


Deliver cargo in


booking declaration

as well as by

customer's required

load specification


a shipping

authorization, If

cargo deliver

matches booking

order


5 percent against

booked quantity,

cargo will be

accepted by APLL

Check actual qty vs

qty in VD and cargo



exception column


WHSE &

VDR/trucker



nail, unless

commodity dictates

otherwise

Rank the order in



Stuffing Guide as

per:

PO

Style

Division

Season

Others

Stuffing cargo

according to CLP.

Any descrepancy of

cargo delivery

affecting CLP to be

inform to APLL for

further guidance.

Imp: Don't change

loading seq due to

any reason without

APLL approval

NON NO SCANNING NON

Check Marks & No.

Including consignee

Code/PO/Style/Item/

DC/Etc as per

customer reqrmt




LP

Csr Reps/Supervisor

Warehouse Ops

CFS - WI MKT

Documents

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