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STRESSSTRESS

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Presentation Format• Types of Interviews

• ABC’s of Interviewing

• Before the Interview

• Do Your Homework

• During the Interview

• After the Interview

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ABC’s of the Job Interview Always

Beware of

Crash and Burn

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•AAlways– Research the company with a focus on

customers and competition• Research can be done on the internet,

by reading annual reports, and by talking with credible people in the industry

– Provide examples of when you have successfully worked in team environments

– Demonstrate creativity and responsibility

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Beware ofHaving an “I” attitude

○ Don’t overstate your accomplishments - be honest

Negotiating too early ○ Doing this during the job interview sends

a message that you are more interested in money than the job

Being too casual with the interview○ Recognize that the job interview starts

when you first arrive and does not end until you are out the door and on your way home

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Crash and BurnDisplaying bad manners

○ Poor etiquette and boorish manners send a message to the interviewer that you will behave that way with clients

Demeaning your current or past employer

○ It is a very small world, and reputations are made and broken on the basis of sometimes unknown relationships

Being dishonest

○ An interview is the time to put the best spin possible on your career, but not at the cost of your integrity

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Types Of Interviews

Rotating Like one-to-one with different interviewers

Group 6-8 candidates Group observed while discussing topic Be aware of group interaction

Panel 2-5 interviewers, or as many as 13!! Try to identify different roles Respond to interviewer, include others through eye contact May involve presentation

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Before The Interview

Review your skills -- be positive and honor your achievements. Do not underestimate your skills. Write your top accomplishments down on paper

Know your resume well. Look at ways that your qualifications meet the job description

Are there things NOT on your resume that are relevant to the job?

Recognize areas for improvement and develop a plan for downplaying these weaknesses in the interview

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Become very familiar with the job description and the requirements for the position

List the specific qualifications and requirements sought by the employer.

Match these qualifications with the accomplishments that you already wrote down

In order to support this, identify and list specific examples (quantify if possible) of your past accomplishments

Be prepared to answer questions regarding gaps in your skill level

Know the Specifics of the Job

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Know the Employer

• You should learn as much about the company as you can

• Company website. Know it well!• Company literature• Annual reports• Network with current employees• Attend employer informational session at

the Career Center, if applicable

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Do Your Homework

Employers’ Web Sites Best place to “see” the

company as it wants to be seen

Check the annual report, look for press releases

Look for the “head of R&D” Research Sources

Get vital statistics and independent perspectives on the employer from On-line resources

Look at financial data, list of competitors

News Sources Find general interest web

sites to see what they say about this employer

Find hometown newspapers on-line to read about this employer

Trade Journals Read these for new

products, find its place in the industry

Industry Directories If you belong to a

professional organization go to its directory

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During the Interview Arrive 15 minutes early to allow

time to relax and complete any paperwork

Learn the interviewer’s name and greet with a firm handshake

Make sure you have a clear understanding of the job and the company

Consider offering examples of your work

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Structure your answers to speak to your qualifications, be concrete and detailed

Be sure to answer ALL parts of a question Closure and timeline for decision Thank You and a firm handshake

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Don’t Forget YOU

Employers Interest –

• To know YOU as a person.• Your Experience.• Your opinion.

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• Sit & think about yourself.• Make notes about your work records.• Think about your achievement.• What ambitions do you have.• Find your interest areas.• Find your strengths.• Find your weaknesses.

Discover ‘YOU’

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Watch the Body Language First impressions very powerful

Halo effect or Devil effect

Allow time to relax Dress appropriately Entrance, introductions & handshake Smile and make eye contact Be aware of own movements Watch body language of interviewer

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What creates a bad impression Poor personal appearance Negative attitude – evasive, using excuses Lack of interest and enthusiasm Lack of preparation Poor knowledge of role Failure to give concrete examples of skills Over emphasis on money/rewards Lack of career plan

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Positive Body Language

Positive EntranceEnthusiasmRelaxed Smile Direct Eye ContactStraight PostureFirm HandshakeLeaning Slightly ForwardUse of Hand MovementFeet Flat on Floor

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Negative Body Language

Lack of Enthusiasm or Curiosity

Frowning

Weak Handshake

Lack of Eye Contact

Staring

Nervous Movements

Arms Crossed

Hands Clenched

Looking at Watch

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Uneven Shoulders and torso

Weighing options

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Shoulder Tension

Anxiousness, wants to be left alone

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Hand as fist

Irritated, angry

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Hand to Head

Signals concentration

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Hand over Mouth

Hiding words or expressions.

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Head Angled

Interested and involved

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Raised Eyebrows

Anger

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Forehead Raised

Sign of strong emotions

Surprise, anxiety or sadness

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Nostrils Flaring

Smelling something wrong,

a threat sign because of anger or irritation.

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Pursed Lips

Decision Making or thinking things through

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Legs Crossed

Crossing legs at the knee with toes relaxed is the Commonest option for women

Crossing legs at ankle is less feminine than crossing at the knee.

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Tips Regarding Attire (Men)

If possible, wear a suit to the interview Belt and shoes should be same color Avoid ties with elaborate patterns or too

many colors A wedding ring and/or watch is generally

the only jewelry that should be worn Head to Toe: Hair should be well

groomed and shoes should be polished

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Who Would You Hire?

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Tips Regarding Attire (Women)

A suit or dress is preferable Skirts should meet at the top of the knee

or longer The amount of jewelry should be

minimized Make-up should be light Avoid perfumes and scented powders

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Stylish Look, But Not For An Interview

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Stylish, And Ready To Interview

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Starting The Interview Be sure to arrive 10 to

15 minutes prior to the start of the interview

Greet the interviewer with a firm handshake

Maintain good eye contact and posture

Make sure you are energetic and enthusiastic

Speak clearly and articulate

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Typical Questions About you

Tell me about yourself - Bring me up to date with your CV? Why did you choose that particular degree programme? What experience have you had that is relevant to this post? What would you consider your major achievements to date?

About the job What interests you about this job? What do you know about this organisation? What other options are you considering? How do you see your career developing – 5 years? If you were Head of Department, what would be your priorities?

General knowledge What do you think of the Government’s policy on college fees? What do you think about President Abdul Kalam

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Why do you want to work here? Why should I hire you? What can you do for us that other candidates

can’t? Why did you leave your (are you leaving)

your job? What are your strengths and weaknesses? What are your goals? When were you most satisfied with your job?

Typical Interview Questions

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Other Type of Questions “What if” Questions

No experience - how are you likely to respond to a situation

Probing QuestionsHow exactly did you deal with the situation?How did you know it worked?How did you feel about the outcome?Could you have handled it differently?

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Competency-based Interviews Company identifies key skills required for job Designs questions to elicit evidence of skills Emphasis on past behaviour as predictor of success Teamwork: Describe a team project you worked on. What problems

arose? How did you deal with them?

Communication Skills: Describe situation when you had to persuade others to support your view. Give an example of any reports you’ve written which illustrate your writing skills

Interpersonal skills: What kinds of people do you find it difficult to work with? How do you handle those situations?

Taking Responsibility: Describe a time when you took responsibility to achieve a challenging goal

Problem-solving: Tell about a time when you had several tasks to manage at one time with conflicting deadlines.

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Preparing for Competency Interview Identify the competencies required for job

Review job description or ask for information

Define each competency in behavioural terms Identify past experience to illustrate how you

demonstrated that behaviour Prepare examples for each competency Practice talking about your experience Try to give a complete answer - STAR

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Responding to Competency Questions Q Give me an example of a problem you encountered.

How did you approach it. What was the outcome?

STAR responseS: Describe the situationT: Explain the task/problem that aroseA: What action did you take?R: What was the result or outcome?What did you learn from this experience?

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Your Answers Listen carefully, seek clarification Illustrate answers with real examples and

evidence Be positive – constructive criticism Keep answers specific and succinct Take time to respond Be alert to interviewer’s body language Speak clearly, smile and show enthusiasm Know what you want to say, and find the

opportunity

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Your Questions Training programmes Career development opportunities Types of projects & responsibilities Reporting structure Performance appraisal Profile of staff Questions about topics raised in interview What happens next?

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After the InterviewReview own performance

what went wellwhat went badlywhat you wished you had saidprepare for next stage

Invitation to second / final round interviewsassessment centre psychometric testingpanel interview

Rejection letter / emailif you can request feedback - use it

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Follow-Up Be sure to send a

“thank you” after you have interviewed

A hand-written card is preferred

If you feel you have poor handwriting, then a typed letter may be a better option

Mail the card or letter on the same day as your interview

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AFTER the Interview

Write down notes after you leave the building

Follow-up with thanks by sending a note to your contact

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Education

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