CETI Industry Day 2010 – Technology Focus areasVijay GopalChief Technology Officer, Shared ApplicationNationwide

2010 - Nationwide Confidential

NATIO

NW

IDE

As a leader in the Financial Industry, our

mission is to create value for U.S.

consumers and businesses by

protecting what matters most and

helping them build a secure financial future

On Your SideSM

2 2010 - Nationwide Confidential

INDUSTRY TRENDS

Customizable business components and more efficient ways of managing

Business Rules are replacing large monolithic systems in the Insurance

Industry

The Economic uncertainty has resulted in increased regulations and restrictions are changing how we can

use technology and technology services

Emerging economies in BRIC countries are changing the

dynamics that have influenced the IT marketplace over the past

2 decades

Insurance companies now have more choices for buying rather than building and operating product, customer and

agency management solutions as well as solutions to critical shared functions.

Today’s consumers are increasingly aware of technology capabilities and expect services

such as anytime-anywhere access, full-service web capabilities and flexible billing and servicing capabilities at a competitive

price 3 2010 - Nationwide Confidential

IND

USTRY TREN

DS

FOCU

S AREAS FOR N

ATION

WID

E IT

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Emerging Workplace

Real-time Analytics

Adaptable Enterprise

Mobile Enterprise

Next Generation AD

On Demand Infrastructure

Our approach and priority is to address these focus areas to move IT from just being an Enabler to an organization that is a differentiator in providing competitive business advantage.