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CERVICAL CANCER SCREENING PERFORMANCE IMPROVEMENT PROJECT St. Luke’s University Hospital Southside...
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Transcript of CERVICAL CANCER SCREENING PERFORMANCE IMPROVEMENT PROJECT St. Luke’s University Hospital Southside...
CERVICAL CANCER SCREENING
PERFORMANCE IMPROVEMENT PROJECT
St. Luke’s University Hospital
Southside Medical Center
WHO WE ARE
Located in Bethlehem, PA
Part C clinicTeam:• Medical
Assistant• RN, program
coord• Nurse
Practitioner• ID doctor
OUR POPULATION
Approximately 173 clients •41 new clients in
2012•51% male, 49%
female•45% Hispanic•64% living at or
below FPL
PROJECT
•W
e chose this project because less than 25% of our
female patients had received their yearly cervical
cancer screening (PAP) in early summer 2012.
•G
oal: reach 50% completion rate by summer 2013.
METHODS AND TESTST
o kick off our improvement effort we dedicated a week to women’s health
The first “Women’s Health Blitz Week” took place from September 17th-22nd 2012
This week was designed to be a “one stop shop” for our female patients to have all of their yearly screenings addressed in one visit
Each client received a goodie bag with condoms, pamphlets, and toiletries
METHODS AND TESTS
THE RESULTS
•50% of scheduled women showed up during the blitz week
•The remaining 50% were either no shows or called and canceled
•10 women were connected to care to have mammograms, 2 to colonoscopy, and 1 to DEXA
•Blitz week repeated in March 2013
LESSONS LEARNED
Improvements made for March Blitz Week• Reduced Blitz Week from 5 days to 3
days• Accommodated clients’ availability
better when scheduling appointments
• Utilized case managers to make reminder calls
END OF YEAR OUTCOME
Blitz Week
Blitz Week