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Strictly Private & Confidential 1

CERTIFY® Health

Strictly Private & Confidential

• Patient Engagement• Revenue Cycle • Patient Communication • Patient Authentication• Patient Portal• EPCS• Connect• Compliance• Hardware

April 2020


About

Founded in 2012

We Provide an Industry Leading Patient Engagement, Revenue Cycle &

Authentication Platform

Multiple Patents

Enterprise Health System Customers

Global Install Base

Long Standing Team

Global Offices

Backed by Leading Investment Firms


Patient Engagement made Secure, Simple and Integrated.

CERTIFY is a leading provider of patient engagement and authentication globally

which serves millions of patients, all with the common mandate to secure

flexible engagement solutions in a HiTrust and ISO compliant environment. The

best part? CERTIFY can be seamlessly integrated with your existing EHR to

streamline and secure the patient journey.


CERTIFY is an omnichannel digital authentication, revenue cycle & engagement platform that incorporates patient onboarding, communication, authentication, digital consents, mobile & kiosk solutions and billing all with real time EHR integration.

We enabled health systems of all sizes. Our core competencies include:

The Omnichannel Digital Engagement Platform

Patient

Onboarding

Patient

Authentication

Kiosk

Transactions

Tablet

Presentment

Mobile

Onboarding

Digital

Signatures

Benefit

Verification

Lobby Display

Presentment

Wait Time

Analysis

EHR

Integration

Digital

Consents

Revenue Cycle

Omnichannel

Platform

Payment Plans


Revenue Cycle is in our DNA

The Omnichannel Revenue Cycle Management

Advanced Reporting

P2PE, HIPPA & HiTrust

Reminder E-Mails & SMS

Online Payments E-Bills Text to Pay Link to Pay Automated

PaymentsIn Office

PaymentsStaff Assisted

PaymentsVaulted

Payments

Payment Plans & Recurring Billing

All Payment Types

Mobile Payments

Online Statements

Digital Signatures


Digital Wrapper

CERTIFY is a modular digital wrapper that sits around a health system’s EHR and enables cutting edge solutions to be deployed rapidly, securely, at scale and in a customized manor.

Kiosk Web Forms

Mobile Web Forms

Point of Sale Forms

P2PE Encrypted Payments

Payment Reminders & Plans

Wait Time Analysis

All Payment Methodologies

& Types

Patient Communication

Workforce Authentication

Face & FingerprintAuthentication

Home & Office Web Forms

Survey Presentment


Omnichannel Optionality

There are a multitude of deployment capabilities with CERTIFY.

Web In Office POS MobileIn Office Self Service

Hosted Payment Pages

Log In to Pay

E-Mail to Pay

Hosted or API

Register at Home/Office

Point of Sale Devices

Consents

Digital Signatures

Custom Forms

All Payment Types

Self Service

Customized Forms

Tablet Payments

Kiosk Payments

Digital Check In

Authentication

Text to Pay

Web Link to Pay

Log In to Pay

App Based or Hosted

Hosted, iFrame or API


Digital Engagement Solutions in Healthcare

CERTIFY can enable your Hospital Systems with cutting edge solutions like no other available in the marketplace. Our Solutions Include:

Payments & Revenue Cycle Patient Engagement & Onboarding Wait Time Analysis

• Patient Facing Payments

• Home/Mobile Payments

• In Office POS Payments

• Kiosk Payments

• Text & E-mail Payment Reminders

• Vaulted Payments

• Payment Plans

• Text to Pay

• Portal Payments

• Real-Time Benefit Verification

• Card Present EMV & NFC

• All Mediums: Cash, Check, ACH, CC

• Patient Authentication

• ED Kiosk Check In

• In Patient Check-In

• Home/Office Form Digital Completion

• Mobile Form Completion

• Digital Consents & Signatures

• Customized Kiosk Workflows

• Customized Tablet Check In

• Complete Patient Engagement Platform

• ED, In Office, Outpatient Check In

• Survey Presentment

• Patient Self Scheduling

• Wait Time Presentment

• Remote Check In

• Digital Display Boards

• API’s


• Text & Email Appointment Reminders

• Communication Tracking

• Follow-Up E-Mails

• Physicians Running Late Text

• Payment Reminders


• EPCS


Revenue Cycle Solutions in Healthcare

CERTIFY can enable you with secure, cutting edge revenue cycle solutions like no other available in the marketplace. CERTIFY’s Branded P2PE Healthcare Solutions Include:

Patient Payment Capabilities Staff Payment Capabilities Automation

Pay Online via a Link (no login required)

Pay on Mobile via an SMS Link (no login required)

Pay Online via a Branded Portal

Pay on Mobile via a Branded Portal

Self-Management of Vaulted Cards & Checks

Digital Signatures: Online, Mobile, Kiosk or POS

Payment Plan Self-Registration & Management

Statement Viewing on Secure & Branded Portal

Self-Service Kiosk & Tablet Payments in Office

Phone Based Payments

Split Payments Between Multiple Payment Types

Multi-Lingual Display

In Office P2PE Swipe, EMV & NFC Payments

Payments Enabled Across the entire Health System: ED, Outpatient, Clinic, Physician’s Offices

Multi-System Capable (EHR & Non EHR)

Vault Payments on Patients Behalf

Digital Consents & Signatures

Staff Enabled for Phone Payments

Real-Time Benefit Verification

All Payment Mediums: Credit Card, EMV, NFC, Keyed in Card, ACH, Checks & Cash

Customized Workflows Available

Payment Plan Registration on Patient Behalf

Multi-Lingual Display

Text & Email Payment Reminders

E-Mail Confirmation of Payment

Automated Payments upon Exit

Account Updater

Compliance

Microsoft Azure Hosted

P2PE Certified

HiTrust Certified

ISO 27001 Certified

PCI Certified

HIPPA Compliant


CLINICSHOSPITALS PHYSICIAN’S OFFCIES

Deployment

CERTIFY is SaaS based and can be deployed in any healthcare environment.

CERTIFY offers Open API’s and can exist simultaneously across current & legacy systems.


The Problems we Solve in Healthcare

INITIATIVES

USE CASES

ED Check-In

Visitor & Vendor Digital Check-In and Monitoring

Automated Arrival & Notification

Kiosk Based Self Service Arrival

Kiosk Check-In and Onboarding at Reception with Custom Forms, Payment Collection & Digital Consent Forms

Tablet Check-In and Onboarding with Custom Forms, Payment Collection & Digital Consent Forms

BYOD (mobile) Check-In with Custom Forms, Payment Collection & Digital Consent Forms

Kiosk & BYOD Check-Out with Payment Collection, Self Scheduling and Surveys

Text Communication (i.e. wait times, ready)

Digital Wait Time Board

In Office, Home & BYOD Biometric Patient Authentication

In Office, Home & BYOD Camera Based ID Scanning

Digital Visit Patient Authentication

Biometric Pharmacy Pick-Up

Biometric EMPI

EPCS, 2-FA & Biometric (Electronic Prescription)

Biometric Pharmacist Dispensing

Biometric Prescription Refills

Physician 2-FA, Biometric and Password less Log In

Patient Engagement and Communication Offerings can be implemented on new acquisitions with alternative EHR’s

Can be implemented at Insurance accepting physician offices

Unconscious Patient Identification (first responder/hospital)

Real-Time Benefit Verification in Portal (Transunion, Direct to Insurer)

Double Blind Study Biometric Authentication

Patient Self Scheduling

Charity Care Interaction

Payment Plans Selection at Point of Care

On Tablet/BYOD Advertising & Knowledge Dissemination Upon Check-In

Biometrically Encrypted & Decrypted E-mail Exchanges with Physicians along with Look Real-Time Interaction with Insurance Provider Representative from Physician Office Tablet Check-In

Drug Seeker Identification

Vendor & Visitor Management

Patient Wait-Time & Flow Analysis

Physician & Staff Productivity Analysis

Multi-System Integration

Suicide/Depression Screening

Patient Engagement

Patient Authentication

Self-Service Engagement


Compliance

Back Office Operations

Quality Data

Elimination of Duplicates

CONSUMERISM PATIENT AUTHENTICATIONPATIENT ENGAGEMENT


Omnichannel Platform for Revenue Cycle

PAYMENT DEVICES

ONLINE PAYMENTS

TEXT TO PAYLOG IN TO PAY

BACK OFFICE & PHONE PAYMENTS

CARD ON FILE PAYMENTS

MOBILE PAYMENTS

DIGITAL CONSENTS

RECURRING PAYMENTS

CREDIT CARD VAULTING & P2PE SECURITY

ALL PAYMENT TYPES

API INTEGRATION

PATIENT COMMUNICATION

Patients can sign forms right from the Payment

Device

Secure Card Storage, Tokenization & Account Updater; all in a P2PE. PCI, HIPPA, HiTrust environment, hosted

in Microsoft Azure

Visa, MasterCard, Amex, Discover, HSA, PIN Debit & ACH; as well as EMV & NFC

CERTIFY offers an API or can integrate into any API

that is provided

Customized Controls along with Integrated and downloadable Reporting

You can sign patients up or they can sign themselves

up for payment plans


All Integration Standards

CSV

HL7

FIHR

DIRECT TO DB

Data Inbound to CERTIFY from CERNER

and/or Multiple Systems

Data Outbound from CERNER to CERTIFY

and/or Multiple Systems

CERTIFY API

3RD PARTY API

CSV

HL7

FIHR

DIRECT TO DB

CERTIFY API

3RD PARTY API

CERTIFY can provide integration in any standard or any combination of

standards.

Examples Include:

CSV In -> CSV OutHL7 In -> CSV OutCSV In -> HL7 OutCSV In -> FIHR OutFIHR In -> FIHR Out

CSV In -> CSV & API Out


A Complete Platform

Tablet

Web

CERTIFY Care

Patient Comm Modular

Self Scheduling Custom Forms

Logic, Recurring Billing, Kiosk & more…

Insurance Updates

INBOUND & OUTBOUND DATA

Arrival NotificationPatient Profile

CER

TIFY

Co

nn

ect

(A

PI)

CER

TIFY

Co

nn

ect

(A

PI)

CERTIFY Connect (API)

FHIR APIHL7

Balances/Payments Digital SignaturesSurvey Data

Scheduling Form DataID Cards

Mobile

IN OFFICE

Compliance At Home & Mobile

EMPI

FHIR API

Legacy

EMR

Billing Systems

Reg & Sched

Systems

3rd Party Data

(HL7)

Payment Devices

Kiosk Payments

DISPARITE APPLICATIONS & SYSTEMS

VIRTUAL

Mobile Payments

Payment Plans

Card on File Payments

Link to Pay

Text to Pay

Log In to Pay

Auto draft

Patient Onboarding


AuthenticationAuthentication


Vendor Displacement

The ROI of CERTIFY is Significant. We displace the following venders:

Payments & Revenue Cycle Onboarding & Communication Wait Time Analysis

Patient & Workforce Authentication & EPCS

Phreesia

Rev Spring

Patient Co

InstaMed

HealthPay24

HealthGrid

Epic Welcome

Phreesia

Simplee

Jellyfish

ClockwiseMD

Imprivata

Duo

Okta


We provide a patient authentication & engagement platform that enables you and your organizations with the tools to make smarter, more accurate & real-time business decisions while improving the patient experience.

✓ Improved Patient Experience

✓ Accurate Authentication

✓ Improved Patient Workflow

✓ Improved Data Quality

The CERTIFY Platform

I AM A HAPPY PATIENT


✓ Improved Patient Experience

✓ Improved Patient Workflow

✓ Right Patient/Right Care

✓ Automated Workflow

✓ Stand Alone or Fully Integrated

✓ End to End Encrypted

✓ Dashboard Management

✓ Compliance in a Box Implementation

✓ Password elimination for patient & team

✓ Patient Facing Customizable Kiosk

✓ Automated & pre-populated intake forms

✓ Biometric Universal Identifier

✓ Wherever & Whenever Authentication

✓ Workstation, Home & Mobile

Our solutions seamlessly integrate and crosses multiple systems of your physician's office key business process and applications; enabling you to accelerate revenue growth, maintain compliance, drive efficiency, eliminate fraud and gain valuable insight from actionable data.

Solution Benefits


CERTIFY HealthSolution Overview


The CERTIFY Care Patient Engagement Platform is a SaaS based interface for the front desk representative. We enable a faster and easier check-in & registration process that is more secure for both the patient & team.

• View Patients Checked In on any Modality

• Payment Collection

• View & Adjust Balances

• Patient Authentication

• Patient Onboarding

• View Real Time EOB

• Patient Communication

• Texting Patients (Delays, Ready)

• Care Drives Lobby & Wait Time Display

• View Information Across Multiple Facilities

• Initiate Surveys

• EHR, EMR, PM & Rev Cycle Integrated

In Practice

CERTIFY Care Platform


Integrated Consent Forms

• Patient can review on device or have form sent to them via text or e-mail.

• All Consent for Types or Multiple Consent Forms

• Change of Address Forms

• HIPPA Consent Form

• Payment Plan Agreements

• Ability to Review Data

• CERTIFY puts data into a PDF and can e-mail it, provide it on platform or deposit it into the patient record in EHR

POS Solutions

I DO NOT ACCEPT ACCEPT

CONSENT FORM

I consent to all the information present on UMDHealth.com/HIPPA. I understand I can review this consent form at anytime.

An entire document of data can also be provided here for the patient to review and the screen will scroll.


Digital Signatures

• Patient can sign on device.

• Signatures are placed into signature area on Documents

• Devices are Android

• PCI & HIPPA Compliant

• CERTIFY puts patient’s signature as well as initials if needed, into a PDF and can e-mail it, provide it on platform or deposit it into the patient record in EHR

POS Solutions

CLEAR SUBMIT

SIGN & AGREE


Form Completion

• “Has anything changed” form Completion

• Radio Button & Checkbox Options

• Custom Button Forms

• XML Forms

• Patient Messaging

POS Solutions

CONTINUE

PATIENT RESPONSE

I Acknowledge Receipt of HIPPA Consent Form

I Acknowledge Receipt of Payment Agreement

I Acknowledge Receipt of Change of Address Form

YES NOTt


Automated Payments

• Customized Messaging

• Branded

• Automated or Manual

• Phone or E-Mail

Payment Reminders & Link to Pay




• Customized Messaging

• Branded

• Automated or Manual

• Phone or E-Mail

• Link to Pay

• Text to Pay

• Log In to Pay

• No Password Required

• Integrated into CERNER


The CERTIFY Care Tablet is more than a tablet, it’s a patient facing engagement platform. The Tablet is SaaS based, XML driven, customizable and created via web forms enabling seamless upgrades & deployments.

• Multi-Lingual

• Customizable Workflows & Fields

• Web Forms


• Digital Signatures on Compliance Forms

• Multi-Appointment Check In

• EOB Display

• Camera Based ID Scanning

• Biometric Authentication

• Survey Presentment

• Depression Screening

• Integration into EHR, EMR, PM & Rev Cycle

CERTIFY Care Tablet


The CERTIFY Care Tablet Case enables payment processing of Encrypted EMV (eliminating chargebacks), P2P Encrypted Card Swipe, Card Not Present, Apple Pay, Samsung Pay, Account on File Payments, Tokenization, E-Check, ACH and Bitcoin. Moreover, due to a tightly bound OnePay integration, CERTIFY tablet can be customized for any new payment medium that may come about in the future.

• Encrypted Chip/EMV

• P2PE

• Apple Pay

• Samsung Pay

• Account on File

• Tokenization

CERTIFY Care Tablet


CERTIFY Care Kiosk offers true clip board replacement. Kiosk is meant for quick engagement workflows when a patient arrives; including biometric authentication, PII review and updates, consent forms and payments.

• Multi-Lingual

• Customizable Workflows

• Customizable Fields

• Web Forms


• Digital Signatures

• Multi-Physician Check In

• ID Scanning




CERTIFY Care Kiosk


CERTIFY Mobile is a BYOD (Mobile) solution that enables a patient to check and complete surveys via their own mobile device. Mobile registration can be deployed in a small practice or throughout the enterprise.

CERTIFY Care Mobile

• Multi-Lingual

• Customizable Workflows


• Web Forms


• Digital Signatures

• Multi-Physician Check In

• ID Scanning





CERTIFY HealthWait Time Analysis


CERTIFY Lobby display is a patient facing wait time display board that can be presented on any TV. Lobby is powered by Care and available for ED and Clinic Check In.

• Get in Line Functionality

• Wait time display on Phone or Home

• Customizable Colors & Logo


• Web Driven

• Multi-Physician Display

• Can Display When Ready to be Seen

• Can be Combined with Advertising

• Wait Time Analysis

Wait Time Analysis


Wait Time Analysis


CERTIFY HealthPatient Authentication


CERTIFY’s Patient Authentication Platform enables patients to be enrolled & identified via multiple modalities in a variety settings. Our platform is secure, compliant & easy to use.

• Face & Fingerprint Check-In

• Biometric at Front Desk

• Biometric at Kiosk

• Biometric on Phone (BYOD)

• Biometric at Home or Office

• Biometric Pharmacy Pick Up

• Compliant & Encrypted

• PCI, HIPPA, ISO 27001, HiTrust

• PKI, AES, DEA, FIDO, NIST, O Auth 2.0

CERTIFY Identifier


CERTIFY’s has several scenarios for Patient Authentication, data is authenticated against across the continuum:

Patient to Reception Area (EHR Integrated)• Patient Arrives at Front Desk• Front Desk Staff Looks Up Patient or B-Date In EHR• Front Desk Staff Clicks on Authenticate Button within EHR• Patient is Authenticated or Can Enroll (Face, Fingerprint or Palm)• 1:1 or 1:Few Authentication, Deduplication via Nightly Process

Patient to CERTIFY ED Kiosk (CERTIFY®/EMPI Integrated)• Patient Arrives at Kiosk• Patient Inputs Birthdate• Patient Authenticates via Fingerprint or Face• Patient Can Enroll if Not Enrolled• Patient is Looked Up in EMPI and Integrated into any System (i.e. EHR)• Patient Added to CERTIFY Lobby & Care • 1:1 or 1:Few Authentication, Deduplication via Nightly Process

Patient Arrival• Patient Face is in CERTIFY via Home/Mobile Reg, Previous Enrollment or License• The corresponding facility/day’s appointments are auto synced with CERTIFY• Patient enters hospital/office and is Identified via CERTIFY platform (1:Few)• Once Identified, CERTIFY, Applet/Web Interface updated via Signal R• 1:N Authentication, Deduplication via Nightly Process

In Office Patient Check In w/ Authentication (CERTIFY® Kiosk)• Patient Arrives at Front Desk or Kiosk Area & Inputs Birthdate• Patient Authenticates via Face, Finger or Phone/E-Mail • Patient is Looked Up in EMPI & Quick Reg Process Begins• Patient Reviews Data (Confirms/Edit), Patient Signs Consent Form(s) & Pays• Data is Integrated into EHR via Connect®• Patient Added to CERTIFY Lobby & Care

Patient In Office Tablet (CERTIFY® Tablet or EHR Tablet)• Patient Arrives at Front Desk & is Handed a Tablet• Patient Inputs Birthdate or Front Desk Code• Patient Authenticates via Face or Patient Code• Patient is Looked Up in EMPI & Form is Presented or Logged into Hyperspace• Patient Added to CERTIFY Lobby & Care • Data is Integrated into EHR via Connect®• 1 to 1 Authentication, Deduplication Upon Registration

At Home (Web)/Mobile Registration (CERTIFY® Mobile)• Patient Clicks on Registration Link• Patient Adds Face (If Camera is Available on Computer or Uploads via Mobile)• Picture of ID’s are Taken & Authentication Happens from Selfie/Uploaded Photo to ID• Patient Completes Form & Data is Integrated into EHR via Connect®

At Home Passwordless Portal Log In (EHR)• Patient completes Passwordless Log In on Phone or Web• Patient Can Perform Passwordless Log In to EHR via Face or Push Auth (Phone)

Patient to EHR Kiosk (EHR Integrated)• Patient Arrives at Kiosk• Patient Inputs Birthdate• Patient Authenticates via Fingerprint or Face• Patient Can Enroll if Not Enrolled• Patient is Looked Up in EMPI and Integrated into any System (i.e.: EHR)• Patient Added to CERTIFY Lobby & Care • 1:Few Authentication, Deduplication via Nightly Process

Referring/Aligned Physician's Offices (various/any EHR)• Patient enters Aligned/Referring Physician Office• Patient is Authenticated via CERTIFY® (any registered modality)• Verification, Enrollment, Multiple Patient ID Housing, Connect® Integrated

Patient Authentication Workflows


Patient to Reception Area, EHR Integrated WorkflowFace, Fingerprint, Palm (via camera) or Palm (via reader), 1:1 or 1:Few Authentication

Patient Arrives at Front DeskFront Desk Staff Looks Up Patient In EHR and clicks on Authenticate Button within

EHR or EMPI, Depending Upon Facility

Flag is sent back to EHR that Patient has been Authenticated

Patient is Authenticated or Enrolled1,2

via Face, Finger or Palm with CERTIFY

1 Upon enrollment, deduplication happens via a nightly batch and placed on a report if a duplication is found.2 Real-Time deduplication is possible; however, success depends upon enrollment training.


ANY EHRANY EHRANY HEALTH SYSTEM


Patient to CERTIFY Kiosk, EHR Integrated WorkflowFace, Fingerprint, Palm (via camera) or Palm (via reader), 1:1 or 1:Few Authentication

Patient Arrives at Kiosk (ED, Office or Inpatient)

Patient Enters Birthdate(or other identifiers)

Flag is sent to EHR that Patient has been Authenticated and Patient is

added to CERTIFY Lobby & Care


via Face, Finger or Palm and EMPI or EHR ID is Passed to EHR (i.e. EHR)


ANY EHR


ANY HEALTH SYSTEM


EHR Welcome Kiosk Authentication, EHR Integrated WorkflowFace, Fingerprint, Palm (via camera) or Palm (via reader), 1:Few Authentication

Patient Enters Birthdate, Mobile or

other Identifiers

EHR session continues and, if workflow is established for it,

Patient is added to Lobby & Care


via Face, Finger or Palm and EMPI or EHR ID is Passed to EHR (i.e. EHR)


ANY EHR

Patient Arrives at Kiosk (ED, Office or Inpatient)


ANY HEALTH SYSTEM


Recognition upon Arrival & Exit at any Facility, CERTIFY IntegratedFacial Recognition via IP Camera, 1:Few or 1:N Authentication

Appointments for the Facility are Synced with CERTIFY

(Patient Tagging)

Patient is Recognized via an IP Camera at Entrance & Exit

Team Members can Greet Patients by Name and Begin Check In

Processes

Patient is marked as arrived at location and face and name appear on CERTIFY1

(desktop app, web or iPad app)

1 Unidentified patients or guests can be added in real-time by staff.


Facial Recognition can be utilized for Patients, Staff, Visitors & Vendors as well as watch lists and VIP lists.


Patient to CERTIFY Tablet, CERTIFY Care & EHR IntegratedFace or Palm (via tablet camera), 1:1 or 1:Few Authentication

Patient Arrives at Office and is Provided with a Check in

Tablet

Patient completes Care Digital Forms and is added to Lobby, Care

& EHR

Patient is Authenticated via Face or Palm1,2

(from camera of tablet)


ANY EHR

Patient Enters Birthdate, Mobile or

other Identifiers


ANY HEALTH SYSTEM


Patient at Home/Mobile, CERTIFY Care & EHR IntegratedFace or Palm (via computer/mobile camera), 1:1 or 1:Few Authentication

Patient Click on Registration Link

Patient Adds Face and/or Palm1,2

(Via Camera on Computer or Mobile)Patient completes Care Digital

Forms and is added to Care & EHRPicture of ID’s are Taken & Authentication Happens from Selfie/Uploaded Photo to ID


ANY EHR


ANY PATIENT


Patient Home/Mobile Passwordless Log-In, EHR IntegratedFace, Push, SMS or Palm (via computer/mobile camera), 1:1 Authentication

Patient Desires to Log Into Health Plan Application or

Portal

Patient Performs Push, SMS, Face or Palm Auth

Patient is logged into Application via SSO

Authentication Happens



ANY EHRANY HEALTH SYSTEM


Referring Physician’s Office, EHR IntegratedFace, Fingerprint, Push or Palm, 1:1 or 1:Few Authentication

Patient arrives at Referring Physician’s Site that is part of

the Health System

Patient inputs Birthday and Performs Authentication1,2

Patient is checked-in and added to Care, Lobby & EHR

Patient has local ID associated with their account as well as

Health System EMPI

ANY EHR



ANY HEALTH SYSTEM


Our patented technology is on the forefront of identity and access management solutions for your healthcare organization and drives our value as a service. CERTIFY Score and BioSign - two of our patented technologies - give us a distinct advantage over other authentication services in the marketplace.

CERTIFY ScoreYour patient authentication score - is “the nervous system” embedded within our innovative platform, providing real-time data analysis and authentication metrics.

CERTIFY BioSignThis host-based identity signature allows an individual’s biometric factors to become an irreplaceable signature with a corresponding QR code.

CERTIFY Score & Biosign


IntegrationLeading the way for Integration in Health Care


CERTIFY’s Connect interface is a SaaS based interoperability and integration ca[ability. Connect reduce costs, improve patient care and ensure compliance within the ever-evolving regulatory landscape with a single, affordable solution. Connect empowers healthcare organizations to manage thousands of bidirectional interfaces between disparate health information technology products and locations.

CERTIFY Connect is integrated directly into your practice management and registration systems –saving time and simplifying your business workflow.

A typical hospital spends an average of $10-20k on each interface and between $25-75k maintaining them in their system.

Interoperability and API requirements outlined in the HITECH Act and Meaningful Use standards will become mandatory in 2019.

BEFORE

AFTER

Industry Leading Integration


Patient Paying via a Payment Link

No Log In Required

Link can be Sent to a Patient via E-mail or SMS

Link can be Automated or Sent via a Manual Push

This Workflow is for a Patient who has Never Paid Online Before


Patient View – E-Mail Payment Request

Inspira <[email protected]>To: Tim Goodwin

Dear Tim Goodwin:

Thank you for choosing Inspira Health. Click on the Make Payment button to pay for your appointment.

MAKE PAYMENT

Patient Name Tim Goodwin

Invoice Date 03/20/2020

Payment Due $100.00

If you would like to log into the portal and view your statements or previous payments, Click Here.

If you have any questions in regards to your bill. Please call our billing department at (856) 641-8000.

Please do not reply to this e-mail. This e-mail address is not monitored. If you need to contact us, please call our support team.

• Link can be customized with Logo, Colors and Text

• Link can be sent to a patient via E-Mail or SMS

• Link can be sent via an Automated Trigger or via a Manual Push

• Patient always has the opportunity to log into the Portal and Pay

Inspira Health Inspira Medical Center Vineland1505 W Sherman AveVineland, NJ 08360(856) 641-8000


BILLING INFO REVIEW CONFIRMATION

2 3

CONTINUE

Billing Information

MONTH V YEAR v vCard Number* Exp*

/CVV Code*

Name on Card*

Address (Line 1)*

City* State*

Zip Code* E-Mail

• Page can be customized with Logo, Colors and Text

• Page can be viewed on a browser or via a mobile device

• Patient can select from Pay in Full, Pay Partial or select a Payment Plan

• Health System can Disable Partial Payments and or Payment Plans

• Health System can Create their own Payment Plans based on Amount Due

• Health System can Choose to Accept or Not Accept a Specific Payment Type; i.e. E-Check/ACH

• Patient has the Ability to Enable Saving of Payment Information for Future Use

Patient View – Pay Full Amount

Exp*

Amount Due: $100.00

1

Type: Pay Full Amount

Pay Partial Amount

Pay via Payment Plan

Name of Patient Paying For (if other then self)

Mobile

Address (Line 2)

Payment Information

Method: Credit Card E-Check Save this Payment Type for Future Use



2 3

CONTINUE

Billing Information


/CVV Code*

Name on Card*

Address (Line 1)*

City* State*

Zip Code* E-Mail








Patient View – Pay Partial Amount

Exp*

Amount Due: $100.00

1


Pay Partial Amount



Mobile

Address (Line 2)

AMOUNT PAYING V

Paying Today*

Payment Information

Method: Credit Card E-Check Save this Payment Type for Future Use



2 3

Payment Information

CONTINUE

Billing Information

Method: Credit Card E-Check


/CVV Code*

Name on Card*

Address (Line 1)*

City* State*

Zip Code* E-Mail








Patient View – Payment Plan

Exp*

Save this Payment Type for Future Use

Amount Due: $100.00

1


Pay Partial Amount



Mobile

Address (Line 2)

5 Payments of $22.50


Payment Information

SUBMIT

Billing Information

Method: Credit Card – Saved for Future Use


Patient View – Review

Payment Amount

Type: Paid in Full


2 31

Amount: $100.00

Card Type: AMEX x1008

Name on Card: Timothy Goodwin Name of Patient: Self

Address 1: 1201 Seven Locks Road Address 2: Suite 214

City: Potomac State: Maryland

Zip: 20854 E-Mail: [email protected]

Mobile: (301) 231-3131

Review Information

BACK

Please review the information below. If it is correct, click the Submit button, if not, click the Back button.



Patient View – Confirmation


2 31

Your Payment with Inspira was Successful!

Please check your e-mail for your payment receipt.


Patient View – E-Mail Receipt



Dear Tim Goodwin:

Thank you for choosing Inspira Health. Below is your payment receipt.

If you would like to log into the portal and view your statements or previous payments, click here.

If you have any questions or concerns. Please call our billing department at (856) 641-8000.


• Receipts can be customized with Logo, Colors and Text

• Receipts can be sent to a patient via E-Mail or SMS

• Receipts are sent post payment or can be sent via a Manual Push; i.e. if the Patient called in a payment

• All receipts are posted onto the Patient Portal

Payment Amount $100.00

Type Paid in Full

Method Credit Card

Card Type AMEX x1008

Transacted Online

Name on Card Timothy Goodwin

Name of Patient Self

Transaction ID 134564613212

Auth Code 798754454551


Patient Paying via the Patient Portal

Passwordless Log In

Patients Can View Previous Payments

Patients Can View Statements

Patients Can Manage Their Payment Information

Patients Can Make Payments


• Portal Can be Customized for Health System


• Multiple Ways to Log In

• Data is Pulled from CERNER for Validation

Patient View – Patient Portal






• All Sections are Modules and can be Added or Subtracted



• Portal Data Can be Customized



• Portal is Customized for Health System



• Patients can Add or Subtract Multiple Payment Methodologies

• Payment Vault is PCI Compliant



• Patients can View Previous Payment History



Patient Pre-Visit Check In

Passwordless Log In

Patients Can Complete Forms

Patients Can Make Payments


Appointments Payments Communication ReportsDashboard Patients Inspira Vineland Marc

Pre-Visit Check In



Pre-Visit Check In


Pre-Visit Check In E-Mail



Dear Tim Goodwin:

Thank you for choosing Inspira Health. Below is your payment receipt.


• Check-In can be customized with Logo, Colors and Text

• Check-In can be sent to a patient via E-Mail or SMS

• Check-In can be sent Automatically from an appointment made in CERNER or via a Manual Push






Pre-Visit Check In





• Data is Pulled from CERNER

Pre-Visit Check In






Pre-Visit Check In


• SMS or Voice Code Verification

Pre-Visit Check In


• Passwordless Log In

Pre-Visit Check In


• Patient Form can be Customized

• All Data Feeds In and Out of CERNER

Pre-Visit Check In


• Portal Data Can be Customized

Pre-Visit Check In


• Portal is Customized for Health System

Pre-Visit Check In


• Patients can Add or Subtract Multiple Payment Methodologies

• Payment Vault is PCI Compliant

Pre-Visit Check In


• Check-In is Completed on Mobile or on Computer

• Check-In Resides on CERTIFY as well as in CERNER

Pre-Visit Check In


Staff Assisted Payment Posting

Balance Look Up

Credit Card

Cash

Check

ACH


Payment Posting


FIND A PATIENT



Payment Posting

TRANSACTION HISTORY REPORT



Payment Posting

PAYMENT DETAILS – TIM GOODWIN



Payment Posting


Real-Time Benefit Verification

Real Time Look-Up


Benefit Verification



Staff Managed Card on File

Staff Can Put a Card on File for a Patient


Card on File



Staff Managed Payment Plans

Staff Can Offer Payment Plans to Patients


Payment Plans


PAYMENT PLANS



Payment Plans



Payment Plans

MAKE A PAYMENT



Payment Plans - Settings

PAYMENT PLAN SETTINGS


Manage Patient Communications

Automated Communications

Manual Push Communications

E-Mail or SMS


Patient Communications


EMAIL REMINDER




MANAGE PATIENT COMMUNICATIONS




EMAIL PAYMENT REMINDER


Reporting

Revenue Reports

Summary Reports


Reporting


Revenue Report



Revenue Report

Reporting



Reporting


Additional Screens


Location Management



certifyhealth.com . [email protected] . 650.425.3050

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