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Certification Program

Bernard Chomilier, Paul Molinaro, Caroline LoftusApril 21, 2008

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Certification Program Overview

• Professionalize logistics

• Created for the humanitarian sector

• Address training needs at multiple levels of organizations

Certification Program

Certification in Humanitarian Logistics (CHL)

• Fundamentals of SC and logistics• For field logisticians at operational level

Certification in Humanitarian Supply Chain Management (CHSCM)

• Emphasis on planning, operating, and improving supply chain• For mid-level managers, senior logisticians operating at tactical

level

Level I

Level II

• Improved program support

• Increased collaboration and understanding

• Standard vocabulary

• Broad understanding of supply chain

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Where we are with CHL

• 26 completions– Average : 53 weeks– Range: 12 – 101 weeks

• 341 enrolled– 53% in Africa– 80% men, 20% women

• 65% self-funding• Distribution among

organizations:– UN: 49%– NGOs: 23%– Red Cross Movement: 10%– Local NGOs: 1%– Other: 17%

UN INGO Local NGO

Other

Distribution of students

Africa

Europe

Asia

Asia

Central & South America

Middle East

Geographic distribution

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Expanding Reach: Student of the Year Award

• Student of the Year award recognizes students’ achievements

• Award to be presented at Chartered Institute of Logistics and Transport event in June

• Fritz Institute sponsoring the award

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Choosing the Student of the Year

Considerations• Overall high quality

course work completed• Significant

improvement in coursework during program

• Excellent quality of course work under difficult circumstances

Supporting Evidence• Coaches’

recommendations and feedback

• Reference from students’ organizations

• Information from students

• Students’ work“Sorry for the delay submitting the assignment. You may have heard that one of the Plan International field office in Pakistan was attacked last week. This had

caused a shock to all agencies and more work. Apart from this monthly reports, routine work, security procedure review and orientation, etc.”

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Student of the Year finalists for 2008

• Eskalem Bogale, UNHCR (Monrovia)– Pilot student, completed in July

2007

• Tabinda Syed, UNICEF (Pakistan)– Pilot student, completed in January

2008

• Caroline Clarinval, ICRC (Sri Lanka)– Completed in November 2007

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Expanding Reach: Scholarship Program

• Provide better access to the CHL program via scholarships

• Aimed at self-funding individuals– To apply, need at least 6 months of humanitarian

logistics experience• 10 scholarships in 2008 sponsored by Fritz Institute• Create sense of competition and excitement around

CHL• Allows us to ask students directly why certification is

important

Application process finalized

Scholarship program launch

Deadline for applications

Winners notified

April Mid-May Mid-August Mid-September

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Certification Perspectives

• One student’s experience: Tabinda Syed, UNICEF

• One organization’s experience: Martin Dalton, Concern Worldwide

• Learning center perspective: Peter Jones, Logistics Learning Alliance

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Further developments: Translating CHL into French

• Strategic decision to offer CHL in French– Learning materials– Coaching

• Address shortage of French-speaking logisticians, particularly in West Africa

• Addresses need for local capacity building

• Timing:– Pilot in October 2008– Launch in early 2009

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Certification in Humanitarian Supply Chain Management (CHSCM)

• Builds on the foundation and structure of CHL

• Heavy emphasis on planning and ties to organizational and program strategy

• Complex case study environment

• Pushes logisticians beyond ‘as is’ processes

Organizational strategy Programs

Relationships

Supply Chain Management

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CHSCM elements: Planning

• Framework for planning and setting up a supply chain

• Emphasizes impact of planning on supply chain performance

• Considers supply chain types in planning phases

• Ties planning processes to organizational and program policy and goals

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CHSCM elements: Supply Chain Operation and Coordination

• Provides framework for coordinating and operating supply chain

• Emphasis on performance monitoring and measurement against expectations

• Structured approach to problem and resolution identification

• Project management and change management

Performance ManagedPerformance Planned

Expectations set

Plans set, reqts

determined

Operation plans in

place

Performance

monitored

Problem cause/action analyzed

Action taken

Performance ExecutedGoals Plans

Support

Results

Data Change in execution

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Case study environment: Students must manage complex operations in multiple countries

• Ongoing food and shelter distribution operations in Betaland

• SCILaid taking the lead on shelter for vulnerable population

Regional Logistics Center in Epsilonland

Working with the Deltaland Ministry of Health to support primary health care program

Engaged in preparedness planning

Assessing hurricane damage

Student ‘hired’ as Regional Logistics Coordinator to manage multiple operations

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Demonstrating competence

• Fewer, more complex tasks– Multiple, interlinked

concepts in each task• Frameworks in learning

units applied • Sample: “Configure a

fixed order quantity inventory system assuming a service level of 95% and that there are 7 days in a week.”

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Who is eligible and ready?

• Candidates who have completed CHL– Assume 6 months between courses to gain additional

experience

• Logisticians operating at a tactical level within humanitarian organizations– Engaged in planning, resourcing, managing supply chain and

implementation of supply chain strategy– 3-5 years of experience in humanitarian logistics

• Senior logisticians, mid-level managers

Students do not need to be engaged daily in warehouse management, procurement, etc., but should have experience and expertise with foundation skills of supply chain management

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Launch

CHSCM will officially launch May 1, 2008

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Gaining University Recognition for the Certification Programme

3 Options• CHL as an entry qualification to relevant

undergraduate/bachelors programmes

• CHSCM as an entry qualification to relevant postgraduate masters programmes

• CHSCM as an exemption to a unit on humanitarian supply chain management

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Initial list of target Universities

• Lugano (Switzerland) • Cranfield (UK)• Plymouth (UK)• Southampton (UK)• Greenwich (UK)• Cardiff (UK)• Coventry University (UK)• Erasmus (Netherlands)• Woolangong (AU)• Charles Darwin (AU)

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What do we need to do?

• Identify and contact universities

• Apply for entry/exemption

• Send materials

• Follow up regularly, but with patience!

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Collaborative Partnership

• Advisory Committee– Francois Mounis, ICRC– John Rickard, IRC– Enrique Torres, MSF –

Holland– Martijn Blansjaar, Oxfam

• Training Institutions– Dorothea, CILT-UK– Peter Jones, Logistics

Learning Alliance• Donors

– USAID– ECHO– DFID

– Caroline Loftus, Save the Children US– Abdi Egeh, UNHCR– Paul Molinaro, UNICEF– Bernard Chomilier, Steve Nsubuga, WFP

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Medical Logistics Training

• Proposed distance learning course on specific issues relating to medical logistics

• Aimed at logisticians with medical background and/or other logisticians working on medical logistics programs

• Follow competence model and case study approach

Certification Program OverviewWhere we are with CHLExpanding Reach: Student of the Year AwardChoosing the Student of the YearStudent of the Year finalists for 2008Expanding Reach: Scholarship ProgramCertification PerspectivesFurther developments: Translating CHL into FrenchCertification in Humanitarian Supply Chain Management (CHSCM)CHSCM elements: PlanningCHSCM elements: Supply Chain Operation and CoordinationCase study environment: Students must manage complex operations in multiple countriesDemonstrating competenceWho is eligible and ready?LaunchGaining University Recognition for the Certification ProgrammeInitial list of target UniversitiesWhat do we need to do?Collaborative PartnershipMedical Logistics Training