Certificat CISCO

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 Scola  Oras  Nume, Prenume  May 29, 2013  Prenume Nume  Certificate of Course Completion IT Essentials: PC Hardware and SoftwareStudent  Academy Name Location Instructor Date Instructor Signature During the IT Essentials: PC Hardware and Software course, administered by the undersigned instructor, the student demonstrated the following competencies :  Define Information Technology (IT) and describe the components of a personal computer.  Protect themselves, equipment and the envir onment from accidents, damage, and contamination.  Perform a step-by- step assembly of a desktop comput er.  Explain the purpose of preventive maintenance an d identify the elements of the troubleshooting process.   Install and navigate an operat ing system.  Upgrade or replace components of a lapt op, printer, or scanner based on customer needs.  Configure computers t o attach to an existing network  Apply good communications skills and professional behavior while working with customers.  Perform prevent ive maintenance and basic tr oubleshooting. F  o r E v  a l   u  a  t  i   o n  O n l   y  C  o  p  y r i   g h  t   (   c  )   b  y F  o x i   t   S  o f   t  w  a r  e  C  o m  p  a  y  , 2  0  0 4 - 2  0  0 7 E  d i   t   e  d  b  y F  o x i   t  P D F E  d i   t   o r 

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Scola

Oras

Nume, Prenume

May 29, 2013

Prenume Nume

Certificate of Course Completion

IT Essentials: PC Hardware and Software

Student

Academy Name

Location

Instructor

Date

Instructor Signature

During the IT Essentials: PC Hardware and Software course, administered by the undersigned instructor, the studentdemonstrated the following competencies :

Define Information Technology (IT) and describe the components of apersonal computer.

Protect themselves, equipment and the environment from accidents,damage, and contamination.

Perform a step-by-step assembly of a desktop computer. Explain the purpose of preventive maintenance and identify the

elements of the troubleshooting process.

Install and navigate an operating system. Upgrade or replace components of a laptop, printer, or scanner based

on customer needs. Configure computers to attach to an existing network

Apply good communications skills and professional behavior whileworking with customers.

Perform preventive maintenance and basic troubleshooting.

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