CertiBPM project (ECQA Certified Business Process · PDF file(ECQA Certified Business Process...
Transcript of CertiBPM project (ECQA Certified Business Process · PDF file(ECQA Certified Business Process...
ECQA Certified Business Process Manager
CertiBPM project (ECQA Certified Business Process Manager)
Lifelong Learning Programme-Transfer of
Innovation
EUcert Days 2011 Conference, 22.-23. Sept 2011, Timisoara - Romania
dr. Tomislav Rozman, dr. Romana Vajde Horvat, dr. Anca Draghici, Gabriela Fistis, Damjan Ekert
Agenda
• Project overview
• Project objectives
• Partners
• BPM certifications overview and comparison
• Project state (sept 2011)
• What’s next (2011-2012)
• Conclusions
Short info about BPM • the discipline, which covers:
– identification, modelling, analysis, documentation,
automatization, maintenance and optimization of
business processes
• major drivers of introducing BPM to a company*:
– need to save money
– reduce cost
– improve productivity
– improve management coordination
– improve organizational responsiveness
– improve customer satisfaction
– improve products
*(P. Harmon & C. Smith, 2010)
Project objectives
• OBJECTIVE 1: to adapt existing Business
Process Management course to ECQA
(European Certification and Qualification
Association) certification scheme and establish
job role, which is valid across the Europe,
translate it to Romanian and English language
• OBJECTIVE 2: to adapt the course to the
University - Bologna Masters level for
Romanian Universities
Project objectives
• OBJECTIVE 3: to transfer the knowledge (CertiBPM
project) to the Romanian market (to students from
the Universities, industry representatives)
• OBJECTIVE 4: to educate 110 trainees and 14
trainers (regardless of the age, sex, nationality,
religion)
• OBJECTIVE 5: to create distant learning course,
that will allow training people from different
locations
Partners
• Applicant organisation: Universitatea Politehnica din
Timisoara (RO)
– Contact: prof. dr. Anca Draghici
• Management co-ordinator & idea: BICERO Business
Informatics Center Rozman Ltd.
– Contact: asst. prof. dr. Tomislav Rozman
• Core partner: proHUMAN Cooperation and Business
Management
– Contact: asst. prof. dr. Romana Vajde Horvat
• Core partner: I.S.C.N. GesmbH
– Contact: dr. Richard Messnarz, Damjan Ekert
• Core partner: DENKSTATT Romania SRL
– Contact: Gabriela Fistis
BPM Certification analysis
background
• Why should we analyse the BPM certification
market? Which info are we seeking?
– Body of knowledge covered
– Number of certificates
– Levels, tracks (e.g. basic/advanced,
manager/tech)
– Pre-requirements
– Locations/areas covered
– Impact
Existing BPM certifications overview
• Methodology related certifications:
– OMG Certified Expert in BPM
– ABPMP
– IPAPI
– BPM Council
• BPM technology related certifications:
– IBM, BizAgi, Ultimus,…
BPM Certifications,
methodological group Provider Description Certificate / Title
OMG -Independent association,
-2 tracks (business and technical),
-3 levels
-World’s most recognized certification
Business:
-OCEB Certified Professional, Basic
-OCEB Certified Professional, Intermediate Business
-OCEB Certified Professional, Advanced Business
Technical:
-OCEB Certified Professional, Basic
-OCEB Certified Professional, Technical Intermediate
-OCEB Certified Professional, Advanced Technical
ABPMP -Based on BPM CBoK
-German / French initiative
Certified Business Process Professional
International
Process and
Performance
Institute
Emhasis on EMF method IPAPI -Certified Practitioner + IPAPI
-Certified Process Professional IPAPI
-IPAPI Certified Process Manager
-Certified Process Director IPAPI
-Certified Process Expert IPAPI
BPM Council Advanced BPM certification targeted
for top level managers
BPM Council Certified
BPM Certifications, technical
group Provider Description Certificate
IBM -Emphasis on IBM WebSphere
Business Modeler Advanced
-BPMN modelling using
Rational System architect
-IBM Certified Business Process Analyst - WebSphere Business
Modeler Advanced
-IBM Certified Business Process Analyst - WebSphere Business
Modeler Advanced
AuraPortal Emphasis on BPM Suite
AuraPortal
-AuraPortal Certified Consultant
-AuraPortal Certified Senior Consultant
Bizagi Emphasis on BPM BizAgi suite Bizagi Specialist
Ultimus Emphasis on Ultimus Adaptive
BPM Suite
Ultimus BPM Certified Professional
IDS Scheer Emphasis on ARIS -Certified ARIS Professional, Business Designer
-Certified ARIS Professional, Business Architect
webMethods Emphasis on webMethods BPM
Suite
-Certified webMethods BPMS Developer
IBM
Lombardi
Emphasis on IBM WebSphere
Lombardi Edition V7.1
-IBM Certified Associate Administrator - IBM BPM Blueprint; IBM
WebSphere Lombardi Edition V7.1
-IBM Certified Associate Analyst - IBM BPM Blueprint; IBM
WebSphere Lombardi Edition V7.1
-IBM Certified Associate Developer - IBM BPM Blueprint; IBM
WebSphere Lombardi Edition V7.1
-IBM Certified Associate Program Manager - IBM BPM Blueprint; IBM
WebSphere Lombardi Edition V7.1
OMG OCEB (1/2)
• Object Management Group Certified Expert in
BPM
• One of most known and widely recognized
• OMG is a not-for-profit computer industry
consortium;
• the majority of the membership is IT vendor
related companies
• it is very IT centric in nature and leans on their
own standards such as BPMN (Business Process
Modelling Notation) and BMM (Business
Motivation Model)
Absolute number of OMG OCEB
certificates by EU country
Relative number of OMG OCEB
certificates by EU country
Reasons for low adoption?
• the entry level certificate is too difficult to
pass for average process or quality manager in
company,
• the certificate is not widely spread and well
known to target group,
• there is no interest in obtaining the certificate
for target group (managers, analytics)
ABPMP
• a non-profit, vendor independent professional
organization
• led by practitioners, not BPM vendors
• pre-requirement: 4 years of BPM experience
(Process management, Process improvement,
or Process transformation
• Recertification is mandatory in three-year
cycle
• ~200 certificates awarded
IPAPI
• International Process and Performance
Institute, a non-profit organization
• a competency-based program
• minimum of 3 case studies
• around 570 Certified Process Professionals
worldwide
BPM Council
• competency based method
• exam - passing 90% score
• students must apply tools and techniques to
the real case studies
• Number of certified managers is not known,
neither pre-requirements for a certification
Summarization of course
comparison
• The BPM community at large is currently fragmented
but this is a natural situation that precedes a more
cohesive BPM community that will soon emerge (BPM
council, 2010).
• The main result of the BPM certification providers’
analysis:
– there is no entry-level certification on the
market;
• therefore our effort will be targeted towards
creating one (according to ECQA requirements)
Current state of the project (sept
2011)
• Skillcard was prepared, adapted and modified
• Course materials were translated SLO->ENG
and adapted to skillcard
• Student notes were added to the slides
• 2 trainings were performed:
– Pilot training in June for companies (Maribor, Slo)
– Train-the-Trainers event in June for the consortium
(Maribor, Slo)
– Results: valuable feedback about course
structure and content!
The skillcard overview (the
content!)
• Units/Elements:
• U0 – Informative package
– not included into certification and exam scheme
• U1 – Process oriented management
• U2 – BPM and Information Technologies
• U3 – BPM: Human aspects, frameworks and
standards
U1 – Process oriented
management
• Element 1: Management Systems
• Element 2: Managing BPM projects
• Element 3: BPMN and modelling
• Element 4: Documenting business processes
• Element 5: Simulation and analysis
U2 – BPM and information
technologies
• Element 1: Choosing your BPM platform
• Element 2: BPM and Enterprise Architecture
• Element 3: BPM Systems and IT integrations
U3 - BPM: human aspects,
frameworks and standards
• Element 1: Human factors in BPM
• Element 2: <content not fixed yet, a
placeholder for adapted content>
• Element 3: BPM models, frameworks and
standards
Pilot training in Maribor (jun
2011)
TTT event in Maribor (jun 2011)
Dissemination: MakeLearn 2011, Celje -Slovenia
Dissemination: MTC 2011 (The 7th INTERNATIONAL
CONFERENCE Management of Technological Changes), Greece
Dissemination
• www.certibpm.info
• We are social: http://www.linkedin.com/groups search
for CertiBPM group and join, to get latest updates!
What’s next? (2011-2012)
• Finalization of course materials
• Translation ENG -> RO language
• Develop on-line course
• Performing traninings in RO
– First certificates are expected in Q1 2012
• Further dissemination
• Inclusion in masters course curriculum
Thank you for your patience!
Reference to Authors and Project
Training Materials/Dissemination materials were developed within international consortium “Certified Business Process Manager Committee (CertiBPM-TMC)”: • BICERO, Business Informatics Center Rozman Ltd, Slovenia, www.bicero.com (Manager of CertiBPM-
TMC, initial author of the course) • proHUMAN, Cooperation and Business Management Ltd., Slovenia, www.prohuman.si • I.S.C.N., International Software Consulting Network, Ireland, www.iscn.com • UPT, Politehnica University of Timisoara, Romannia, www.upt.ro/ • DENKSTAT, Sustainable thinking, Romania, www.denkstatt.ro
Development of Training Material was funded with support of European Commission under: • Leonardo da Vinci programme, Transfer of Innovation, Project no. 2010-1-RO1-LEO05-07445
This publication reflects the views only of the authors, and
the Commission cannot be held responsible for any use which may be made of the information contained therein.