Cert.Dir Handbook3. OVERVIEW OF CERTIFIED DIRECTOR / CERT.DIR. DESIGNATION .....11 3.1 PURPOSE OF...
Transcript of Cert.Dir Handbook3. OVERVIEW OF CERTIFIED DIRECTOR / CERT.DIR. DESIGNATION .....11 3.1 PURPOSE OF...
Cert.Dir® Handbook Your guide to becoming a Certified Director®
Certified Director Handbook Reviewed March 2020 Pg 1
Contents
1. INTRODUCTION .................................................................................................................. 7
2. OVERVIEW OF THE INSTITUTE OF DIRECTORS IN SOUTH AFRICA (IODSA)............... 8
2.1 IODSA VISION .......................................................................................................................................................... 8 2.2 OUR STRATEGIC FOCUS ............................................................................................................................................... 8
Figure 1: IoDSA Strategic Focus ....................................................................................................................................... 9 2.2 MEMBERSHIP OF THE IODSA ..................................................................................................................................... 10
3. OVERVIEW OF CERTIFIED DIRECTOR / CERT.DIR. DESIGNATION ............................. 11
3.1 PURPOSE OF THE CERTIFIED DIRECTOR DESIGNATION ...................................................................................................... 11 3.2 GOVERNANCE STRUCTURES FOR CERTIFIED DIRECTOR ..................................................................................................... 12
Figure 2: IoDSA Governance structures for designation purposes ................................................................................ 12 3.2.1 IoDSA Board .................................................................................................................................................... 12 3.2.2. IoDSA Certification Committee ....................................................................................................................... 12 3.2.3 Administration of the Certified Director designation processes and evaluation ............................................ 13 Figure 3. Organogram ................................................................................................................................................... 13
3.3 CODE OF CONDUCT .................................................................................................................................................. 13
4. CHARTERED DIRECTOR (SA) VS. CERTIFIED DIRECTOR ........................................... 14
5. CERTIFIED DIRECTOR ASSESSMENT PROCESS ......................................................... 16
Figure 4: How to become a Certified Director ............................................................................................................... 17 5.1 DURATION .............................................................................................................................................................. 17 5.2 FEES ...................................................................................................................................................................... 17 5.3 PART 1: TRAINING AND MCQS .................................................................................................................................. 18
5.3.1 How do I register for Part 1: Training and MCQs? .......................................................................................... 19 5.3.2 Exemptions ...................................................................................................................................................... 19 5.3.3 Letter of Completion ....................................................................................................................................... 20
5.4 PART 2: ASSESSMENT ............................................................................................................................................... 20 5.4.1 Who qualifies to write the Certified Director Assessment? ............................................................................. 21 5.4.2 How do I register for Part 2: Assessment? ...................................................................................................... 21 5.4.3 Assessment Results ......................................................................................................................................... 22 5.4.4 Rewriting of the Assessment ........................................................................................................................... 22 5.4.5. Special needs requests .................................................................................................................................... 22 5.4.6 Certification .................................................................................................................................................... 23 5.4.7 Use of Certified Director post-nominal ........................................................................................................... 23 Figure 4: Example of how to use the post-nominal on a business card......................................................................... 23 Figure 5: Example of how to use the post-nominal in an email signature .................................................................... 24
6. APPEALS .......................................................................................................................... 25
7. MAINTENANCE OF THE PROFESSIONAL DESIGNATION ............................................ 26
7.1 CONTINUING PROFESSIONAL DEVELOPMENT (CPD) ....................................................................................................... 27 7.1.1 Primary Responsibility ..................................................................................................................................... 27 7.1.2 Mandatory CPD ............................................................................................................................................... 27 7.1.3 Reporting period and CPD hours required ...................................................................................................... 27 7.1.4 CPD categories ................................................................................................................................................ 28 7.1.5 Exemption and deferral of CPD requirement .................................................................................................. 32 7.1.6 Verification of reported CPD ........................................................................................................................... 32 7.1.7 Failure to comply ............................................................................................................................................ 32
8. REVOKING OF CERTIFIED DIRECTOR DESIGNATION .................................................. 34
Certified Director Handbook Reviewed March 2020 Pg 2
8.1 REVOCATION OF DESIGNATION – ADMINISTRATIVE REASONS ........................................................................................... 34 i. Revocation based on administrative reasons ..................................................................................................... 34 ii. Revocation based on Member Misconduct ......................................................................................................... 34
9. REINSTATEMENT OF DESIGNATIONS ........................................................................... 35
10. DISCIPLINARY PROCESS ................................................................................................ 35
ANNEXURES ............................................................................................................................ 36
ANNEXURE A: CERTIFICATION POLICY ......................................................................................................................................... 37 ANNEXURE B: CODE OF PROFESSIONAL CONDUCT ......................................................................................................................... 37 ANNEXURE D: APPLICATION FOR EXEMPTION: GOVERNANCE OF ETHICS ............................................................................................ 49 ANNEXURE E: APPLICATION FOR EXEMPTION FROM BEING A DIRECTOR PART 5 – BOARD READINESS ..................................................... 50 ANNEXURE F: CERTIFIED DIRECTOR CHECKLIST – PART 1: TRAINING AND MCQ .................................................................................. 53 ANNEXURE G: CERTIFIED DIRECTOR PATHWAY PROGRAMMES ......................................................................................................... 54 ANNEXURE H: CERTIFIED DIRECTOR ANNUAL CPD DECLARATION.................................................................................................... 57 ANNEXURE I: CD(SA) VS CERTIFIED DIRECTOR – WHAT IS THE DIFFERENCE? ...................................................................................... 58 ANNEXURE J: DIRECTOR COMPETENCY FRAMEWORK™ .................................................................................................................. 59 ANNEXURE K: CD(SA)® SKILLS GAP ANALYSIS .............................................................................................................................. 64 ANNEXURE L: EXAMINATION POLICY AND PROCEDURE .................................................................................................................... 76
Certified Director Handbook Reviewed March 2020 Pg 3
FIGURES
Figure 1: IoDSA Strategic Focus ....................................................................................................................................... 8
Figure 3: Governance Structures for Certified Director ................................................................................................. 11
Figure 4: How to become a Cert.Dir .............................................................................................................................. 12
Figure 5: Example of how to use the post-nominals on a business card ....................................................................... 22
Figure 6: Example of how to use the post-nominal in an email signature .................................................................... 23
Certified Director Handbook Reviewed March 2020 Pg 4
GLOSSARY OF TERMS
Board of Directors The term “board of directors” has been replaced in King IVTM by the term
“governing body” and these terms are used interchangeably in the
handbook. The IoDSA Board is the highest authority within the IoDSA.
Certification
committee
The IoDSA Certification Committee is a board committee that derives its
mandate from the IoDSA Board and reports into the IoDSA Board.
Board Committee The term “board committee” has been replaced in King IVTM by the term
“governing body committee”. For the purpose of this handbook the term
“board committee” has been used. It can, therefore, be assumed that any
reference that is made to “board committee” also refers to a “governing
body committee”, as defined by King IVTM.
Institute of Directors
in South Africa
The Institute of Directors in South Africa NPC (IoDSA) is a professional
body recognised by the South African Qualifications Authority (SAQA) and
a non-profit company (NPC) that exists to promote corporate governance
and to maintain and enhance the credibility of directorship as a profession
(SAQA ID: 836).
Director Competency
Framework™
The IoDSA Director Competency Framework presents the professional
standard for directors in South Africa. 20 Competences and 5 fundamental
values are included in the framework.
South African
Qualifications
Authority (SAQA)
The South African Qualifications Authority (SAQA) is a juristic person that
recognises professional bodies and is mandated by the National
Qualifications Framework (NQF) Act.
More information about the SAQA can be found at
http://www.saqa.org.za/docs/webcontent/2014/about.htm.
National Learner
Record Database
(NLRD)
The NLRD, which has been in operation since November 1999, is the
electronic management information system that facilitates the management
of the NQF and enables SAQA to report accurately on most aspects of the
education and training system of South Africa.
More information about the NLRD can be found at
http://www.saqa.org.za/docs/webcontent/2012/nqf-nlrd.html.
Certified Director Handbook Reviewed March 2020 Pg 5
Director IoDSA defines a director as a person who is duly appointed to and is a
voting member of, a governing body, either in an executive or non-
executive capacity.
Organisation of
substance
An organisation of substance is defined by the IoDSA as an organisation
that:
Has founding documents and board/committee charters which
govern how the board/committees operate.
Publishes an annual report or annual integrated report
Is audited annually
Has an established board or governing body that meets at least 4
times a year
Has established board committees that meet at least 2 times a year
Has at least 2 of the following board committees:
o Audit and risk
o Human resource or Remuneration committee
o Nominations committee
o Social and ethics committee
o Other board committees that fulfil similar functions
Has a majority non-executive directors on the governing body
Has appointed a company secretary or governance professional
advising the board
Has shareholders or members (if applicable to the type of
organisation)
Holds an annual general meeting (AGM) or annual shareholder or
stakeholder meeting (if applicable to the type of organisation)
Certified Director Handbook Reviewed March 2020 Pg 6
COPYRIGHT, TRADEMARKS AND REGISTRATIONS
CD(SA)® or Chartered Director (SA)® Chartered Director (SA)® and CD(SA)® are trademarks
owned by the Institute of Directors in South Africa
(IoDSA). All rights reserved.
Director Competency Framework™ The framework is trademarked by the IoDSA and cannot
be used outside of this context without prior written
permission.
Certified Director® or Certified Director ® Certified Director® and Cert.Dir® are trademarks owned
by the IoDSA. All rights reserved.
King IVTM King IVTM Report on Corporate Governance for South
Africa 2016. IoDSA owns all copyright and titles in King
IV in its entirety, inclusive of all parts, sections, chapters
and supplements that make up the King IVTM report
Certified Director Handbook Reviewed March 2020 Pg 7
1. INTRODUCTION
The Certified Director Handbook is aimed at providing a comprehensive guide and overview
of all the processes relating to the Certified Director designation. The Handbook is reviewed
annually and updated if necessary. It is the reader’s responsibility to ensure that the latest
version of the handbook is consulted.
The content of the Handbook is presented in relation to the Certified Director processes and
includes:
Overview of the IoDSA – as a Certified Director you need to be a member of the
IoDSA. Understanding the role of the organisation and how the different structures
relate to the Certified Director processes is, therefore, key to understanding why
membership is so important.
Overview of the Certified Director – the benefits and purpose of the professional
designation, as well as how it is governed in terms of the structures, the Code of
Conduct, the assessment process and the maintenance of the status provide the
individual with a broader understanding of how to participate, as well as how to
comply with the CPD requirements.
Certified Director assessment process – this speaks to the training (Part 1) and
assessment (Part 2) that need to be passed in order to gain the designation.
Guidance and support are given in the form of guidelines – some of which can be
found on the IoDSA website. This section also makes reference to the appeals
process related to each of the assessment activities.
Maintaining the Certified Director designation – this details the criteria used to
monitor the ongoing maintenance of the Cert.Dir and includes continuing
professional development (CPD).
Disciplinary process – Certified Director’s – whether a candidate or designee –
need to familiarise themselves with the consequences of non-compliance.
Revocation – this section provides detail on the reasons why a Certified Director
designation could be revoked.
The handbook should be used by both aspiring Certified Directors as well as qualified
individuals.
Certified Director Handbook Reviewed March 2020 Pg 8
2. OVERVIEW OF THE INSTITUTE OF DIRECTORS IN
SOUTH AFRICA (IoDSA)
The Institute of Directors in South Africa NPC (IoDSA) is a professional body recognised by
the South African Qualifications Authority (SAQA) and a non-profit company (NPC) that
exists to promote corporate governance and to maintain and enhance the credibility of
directorship as a profession (SAQA ID: 836).
2.1 IoDSA Vision
The IoDSA strives to contribute value and have a positive impact on our stakeholders. Our
vision is that directors and others charged with governance duties in all sectors are
empowered to discharge these duties effectively. For us our slogan “Better Directors. Better
Boards. Better Business.” is something that truly inspires all that we do and we believe that
this will eventually lead to a better South Africa for all its citizens.
2.2 Our Strategic Focus
The IoDSA’s objectives as stated in the Memorandum of Incorporation are:
promote good corporate governance in southern Africa by empowering those who
are charged with governance duties to effectively and legally discharge those duties;
safeguard the integrity and status of directorship as a profession by serving as the
professional body for directors and through offering a professional designation which
serves to assess and credit mastery as a director;
take a continuing and effective interest in legislative developments as this relates to
governance and directors’ duties in order as far as possible to ensure that the
Constitution of South Africa, 1996 is upheld and that a climate conducive to
economic growth is maintained;
uphold and maintain the concept of the corporate entity as a responsible corporate
citizen and its role in a free enterprise economy;
provide an effective voice for directors in public affairs;
maintain and strengthen the bonds and reciprocity between the IoDSA and
professional organisations with similar objectives within southern Africa and in other
parts of the world;
undertake, provide and support or assist in research, thought leadership, guidance,
advice, opportunities for peer interaction, education and training which may assist in
Certified Director Handbook Reviewed March 2020 Pg 9
the attainment or advancement of any of the objects of the IoDSA as set out above;
and
do all such things as the Board determines would be in the furtherance of the objects
set out above.
Our strategic focus is aligned to these strategic objectives and presented in the figure below.
Figure 1: IoDSA Strategic Focus
Certified Director Handbook Reviewed March 2020 Pg 10
2.2 Membership of the IoDSA
Before applying for the Certified Director assessment, the candidate needs to have a valid,
paid-up membership of the IoDSA, More information about the member application process
can be accessed on the website at http://www.iodsa.co.za/?page=BecomeAMember.
Certified Director Handbook Reviewed March 2020 Pg 11
3. OVERVIEW OF CERTIFIED DIRECTOR / CERT.DIR.
DESIGNATION
The designation is awarded to individuals who have successfully completed the Certified
Director learning pathway. Part 1 consists of training and the online multiple-choice
questions (MCQs) linked to each of the training programmes, whereas Part 2: Assessment
is the final integrated examination. The entire programme is aligned with the knowledge
components of the IoDSA’s Director Competency Framework™.
3.1 Purpose of the Certified Director Designation
Anyone can be appointed as a director of a company. The Certified Director Designation is
aimed at signalling to the market place that individuals who attain this designation have the
knowledge to serve as a director. However, it does not indicate that the individual is an
experienced director because the candidate’s experience is not evaluated as part of the
Certified Director assessment process
The main benefits of attaining the designation can be divided into the 5 C’s:
Commitment – by volunteering to participate in the assessments required to attain the
designation, individuals are signalling their commitment to the professionalization of
directorship in South Africa;
Compliance – individuals attaining the Certified Director (Certified Director) also signal their
compliance with the requirements of the King IV Report on Corporate Governance™ in
South Africa, 2016;
Competence – the successful completion of the MCQs, as well as the examination,
demonstrate an in-depth understanding of the knowledge underpinning a director’s roles and
responsibilities and corporate governance in general;
Code – all individuals who attain the designation are required to sign annually adherence to
the Code of Conduct and can be disciplined in terms of this code; and,
Continuing Professional Development (CPD) – to retain the designation, commitment to
meeting the annual CPD requirement forms part of the maintenance requirements.
Certified Director Handbook Reviewed March 2020 Pg 12
3.2 Governance Structures for Certified Director
There are a few structures involved in the oversight and management of all the process
related to the Certified Director designation.
Figure 2: IoDSA Governance structures for designation purposes
3.2.1 IoDSA Board
The IoDSA Board constitutes and approves the mandate for the IoDSA Certification
committee. This includes the approval of the qualifying criteria. For more information on
IoDSA board members, visit www.iodsa.co.za.
3.2.2. IoDSA Certification Committee
This committee was constituted in 2018. The responsibility of this committee is to provide
oversight of all policies, processes and activities relating to the two professional designations
offered by the IoDSA, namely the Chartered Director (SA) and the Certified Director
designations.
Certified Director Handbook Reviewed March 2020 Pg 13
The IoDSA Certification Committee is charged with the oversight role in relation to the
awarding, revoking and maintenance of the professional designations.
3.2.3 Administration of the Certified Director designation processes and evaluation
Two departments are involved in the administration of the programme:
Part 1 – Director Development manages the delivery of the training and MCQs.
Part 2 - Director Certification manages the delivery of the Cert. Dir. Assessment, as
well as the monitoring of continuing professional development (CPD).
The organogram below presents the different people that are involved in each department.
Figure 3. Organogram
3.3 Code of Conduct
As from 1 May 2019, all members of the IoDSA, regardless of membership type or
designation, are bound to the IoDSA Code of Professional Conduct (see annexure B).
Parmi Natesan
CEO
Sherma Malan
Executive: Certification and member services
Dilshaan Duearte
Senior Manager: Certification
Valencia Mavundla
Senior Coordinator: Certification
Fanny Grobler
Manager: Individual Director Development
Certified Director Handbook Reviewed March 2020 Pg 14
4. CHARTERED DIRECTOR (SA) VS. CERTIFIED DIRECTOR
Refer to the Certification Policy (Annexure A). The IoDSA reserves the right to seek any
information it requires during, but not limited to, the assessment process on a candidate’s
current and former roles, education background and other aspects of their application or
portfolio as it sees fit. This includes inter alia regular reputational scans.
The IoDSA may, at its discretion, refuse to accept any application which may place the
IoDSA or the profession at risk or withdraw the designation from any CD(SA) who breaches
the Code of Professional Conduct and/or the undertakings given to the IoDSA as a member.
In addition to this Certification Policy, prospective and current certificants are required to
adequately familiarise themselves with the content and provisions of the following:
Membership regulations
Code of Professional Conduct
Disciplinary Regulations
Continuous Professional Development (CPD) policy
Director Competency FrameworkTM
Examination policy
Appeal policy
Individuals considering which professional designation is best for them should consider
whether you have the required experience as a director.
Certified Director Handbook Reviewed March 2020 Pg 15
More information about the CD(SA) designation and its related processes can be found in
the CD(SA) Handbook. This handbook only relates to Certified Director and the related
processes.
Notes:
Certified Director Handbook Reviewed March 2020 Pg 16
5. CERTIFIED DIRECTOR ASSESSMENT PROCESS
The process of qualifying as a Certified Director is divided into 2 parts:
Part 1: Training and MCQs (Multiple Choice Questions)
Part 2: Assessment
Once the designation has been gained, the candidate is required to maintain their status
through continuing professional development (CPD) and other requirements. These
requirements are detailed in section 6 of this Handbook.
Certified Director Handbook Reviewed March 2020 Pg 17
Figure 4: How to become a Certified Director
5.1 Duration
The duration to complete Part 1 is dependent on the candidate’s availability to attend all the
required training programmes and complete the MCQ’s. Part 1 Training is available
throughout the year on the Director Development Calendar, however, these programmes
tend to fill up fast which may mean that the candidate has to register for a later training
programme. There are four Part 2 Assessment dates scheduled per year. Part 1 must be
completed before a candidate can proceed to Part 2.
5.2 Fees
The full costing for the Certified Director process, including both Part 1 and Part 2, is
summarized in the table below, please note these fees are applicable for 2020 only and are
subject to change.
Part 1: Training & MCQ’s Subscription paying
member (excl. VAT)
Other (excl. VAT)
Fellow Member Rate (excl. VAT)
Being a Director Package Deal
Part 1 - 4* R 16 216.10 R 20 270.13 R 13 514.09
Being a Director Part 5** R 3 861.05 R 4 826.31 R 3 217.70
Governance of Ethics** R 2 703.89 R 3 379.86 R 2 253.36
Financial insights for non-
financial directors** R 4 504.47 R 5 630.59 R 3 753.91
Subtotal for Part 1: R27 285.51 R34 106.89 R22 739.06
Part 2: Assessment***
Assessment R6 875.00 R6 875.00 R6 875.00
Total for Part 1 & 2: R34 160.51 R40 981.89 R29 614.06
*Individual one day Being a Director parts 1 - 4 costs R 3 753.91 for Fellows, R 4 504.47 for subscription paying members and R 5 630.59 for
others, which is applicable if a candidate cannot book and attend the 4-day package deal.
**Could qualify for Exemption – see Section 5.3.2
***A member rate is only available for the assessment as you would need to be an active IoDSA member at this stage of the process
Note: Should you qualify for an exemption for Being a Director Part 5, Financial insights for
non-financial Directors or The Governance of Ethics module then the cost of Part 1will
reduce accordingly.
Certified Director Handbook Reviewed March 2020 Pg 18
5.3 Part 1: Training and MCQs
The IoDSA’s Director Development department offers the training programmes and multiple-
choice questions (MCQs) that are required to qualify to write the Certified Director (Cert.Dir.)
assessment.
The training that needs to be completed includes:
Being a Director Part 1 – 4 (4 days of training);
Being a Director Part 5 – Boardroom theory into practice (1 day of training);
Financial insights for non-financial directors (1 day); and,
Governance of Ethics (1/2 day).
For more information on focus areas for each of these programmes, refer to Annexure G.
Once the training is complete, individuals are then required to complete the multiple-choice
questions (MCQs) for the following training programmes:
Being a Director Part 1 – 4;
Finance for non-financial directors; and,
Governance of Ethics.
Please note:
Training programmes attended remains valid for three years. If a candidate wants to
pursue the Certified Director designation, they must write the Certified Director
assessment (exam) within this specified time period.
The IoDSA will verify that the individual attended the programme.
Individuals cannot write the MCQs without having attended the training.
Registration for all Director Development programmes is completed online.
Invoices are raised during the online registration process.
The MCQs are completed online. Once payment is made, a password and login
details are provided and login can be effected through the internet from any location.
A pass mark of 70% is required for each set of MCQs and candidates get two
opportunities to pass the test.
Certified Director Handbook Reviewed March 2020 Pg 19
There is no limit to how many times an individual can rewrite the MCQs, but an
additional fee is payable for attempts 3 and onwards. Candidates who do not pass on
the second attempt, need to apply and pay for another MCQ login.
The MCQ results are immediate and automated by the online MCQ portal. The results
received are final and no discussion or correspondence will be entered into regarding
the results.
The individual completing the online MCQ's is not permitted to sharing questions with
other delegates.
By accepting the terms of use, you confirm that you will complete the online MCQ's
as an individual and not with the help of any other person.
5.3.1 How do I register for Part 1: Training and MCQs?
Registration for training is completed online, as for any of the training offered by Director
Development. Similarly, registration for the MCQs is also completed online.
Invoices are raised during the online registration process.
5.3.2 Exemptions
Individuals can apply for exemption from “Being a Director Part 5”, “Financial insights for
non-financial directors” and “Governance of ethics” training and MCQ modules should
they meet the following criteria:
Financial insights for non-financial directors – individuals that work in a senior
financial role or have completed a qualification at NQF 6 or higher that includes a
finance module, are able to apply for exemption from this training and MCQ’s. See
Annexure C or download the finance exemption application form
Governance of Ethics – individuals that have completed the Ethics Officer
Certification Programme (EOCP) through The Ethics Institute of South Africa can
apply for exemption from this training and MCQ’s. See Annexure D or download the
ethics exemption application form
Being a Director Part 5 – individuals who are able to prove that they have served on
a board of an organisation of substance for 12 months or more, can apply for an
exemption. See Annexure E or download the simulation exemption application form
Certified Director Handbook Reviewed March 2020 Pg 20
Individuals who are granted exemption from the “Financial insights for non-financial
directors” or “Governance of Ethics” need not write the MCQ for this programme, but
must be aware that the exam will contain questions on these programmes. Learning
material will not be provided to the exempted candidate.
5.3.3 Letter of Completion
Once Part 1: Training and MCQs are complete, the candidate needs to apply for
a Letter of Completion from Director Development. If you are uncertain whether
you have met all the Part 1 requirements, a checklist has been developed for you
to check your progress in Part 1: Training and MCQ’s (Multiple Choice
Questions). See Annexure F for the Checklist.
Address your request, via the online form under Certifications - Part 1 training and MCQ’s
on the IoDSA website.
5.4 Part 2: Assessment
Once Director Development has issued the Letter of Completion, the individual is able to
apply for the Certified Director (Cert.Dir.) exam, also referred to as Part 2: Assessment.
(Refer to Annexure L – Exam policy)
This takes the form of a 3 hour closed book exam that is written at the IoDSA offices in
Sandton on set dates. Exams can also be hosted in Cape Town if a minimum of 5 delegates
is registered for the exam. IoDSA reserves the right to cancel an exam if there are not
enough candidates registered to host the exam cost-effectively. Candidates will be notified
5 working days before the exam if the particular exam is cancelled, whereupon the
candidate may decide to travel to Johannesburg at their own cost to write the exam, or to
defer the exam to the next date.
2020 Cert.Dir Exam Dates
Tuesday 25th February 2020 (09h00-12h00)
Tuesday 23rd June 2020 (09h00-12h00)
Tuesday 11th August 2020 (09h00 – 12h00)
Tuesday 6th October 2020 (09h00 – 12h00)
Certified Director Handbook Reviewed March 2020 Pg 21
All registrations need to be completed online and registrations close 5 working days prior to
the exam date. No late registrations will be considered.
5.4.1 Who qualifies to write the Certified Director Assessment?
Individuals who have successfully completed Part 1: Training with Director Development and
have received their Letter of Completion, are legible to apply for the Certified Director
assessment.
An individual must be a full member of the IoDSA before they can apply for the Certified
Director Assessment.
5.4.2 How do I register for Part 2: Assessment? Complete the online Certified Director registration form, attaching the Director
Development Letter of Completion, a certified copy of your ID, Candidate Code of
conduct declaration.
The individual applies for a specific assessment date on their registration form. If for some
reason, the individual is not able to write on this date, then she/he needs to notify Director
Certification in writing at least 7 working days before the assessment. Terms and conditions
(as set out in the registration form) apply.
Please note:
The assessment can be hand-written or typed and the candidate must indicate
his/her preference at registration.
Candidates typing the assessment need to supply their own computers and
computer cable.
A pass mark of 50% is required to pass the assessment.
The outcome of the exam is either pass (50% or more), fail (less than 50%), or
distinction (75% or more).
Candidates are not issued with a specific mark.
Marked scripts and exam papers are not shown to the candidates
Candidates are able to request a re-mark or appeal to the outcome of the
assessment.
.
Certified Director Handbook Reviewed March 2020 Pg 22
5.4.3 Assessment Results
Once the examination is assessed, the results are approved by the IoDSA Executive before
being released. A pass result does not automatically result in the candidate being certified.
The Certification Committee will be presented with the successful candidates for certification
consideration. Results are sent to the individual candidates via email by Director
Certification.
5.4.4 Rewriting of the Assessment
A candidate that does not pass the assessment is able to rewrite the assessment once in a
2-year cycle at no additional cost. However, should a candidate wish to rewrite the
assessment a third time, then this will be at an additional cost. A candidate that has failed 3
assessments within a 2-year cycle must attend Part 1: Training and MCQ’s again before
being able to register for the exam again.
5.4.5. Special needs requests You are able to apply for assistance during the assessment, but only for medical reasons.
Typical requests include:
An oral exam when the candidate is not able to write/type the exam
A transcriber when the candidate is not able to write/type the exam. The transcriber
will be appointed by the IoDSA and the expense will be for the account of the
candidate.
Longer time allocation where the candidate is diagnosed with a relevant learning
disability.
The application for assistance must be submitted at least 2 weeks before the assessment.
However, approval is at the discretion of the IoDSA Certification Snr Manager.
Requests should be directed in writing to Director Certification at [email protected]
and accompanied by a signed letter from a registered medical practitioner verifying your
condition and outlining the type of support required during the assessment.
Support may not be requested on the day of the Assessment and is not a substitute for
inadequate preparation.
Certified Director Handbook Reviewed March 2020 Pg 23
5.4.6 Certification The candidate that has successfully completed both parts of the Certified Director process
will be recommended for certification to the Certification Committee.
Once the candidate has attained the Certified Director designation, she/he:
has their name listed on the Certified Director National Register on the IoDSA
website;
is issued with a Certified Director pin,
is able to insert the PrivySeal into their email signature and on their websites;
is able to use the post-nominal on their business cards and in their email signature
and other correspondence; and
needs to maintain their status as Certified Director by complying with the CPD
requirements.
5.4.7 Use of Certified Director post-nominal
The certificate confers the candidate the right to append the letters “Certified Director®” or
“Cert.Dir®” after his or her name subject to the maintenance of the Certified Director status
requirements.
It is important that the letters and trademark be used correctly.
It is, however, important to note that should the Certified Director status be revoked, you are
no longer licenced to use it and it must be removed from all documents and business
collateral with immediate effect.
Business Cards
The post-nominal is used after the name on the business card. If you have more than one
post-nominal, it is displayed next to each other, separated by a comma.
Figure 4: Example of how to use the post-nominal on a business card
Certified Director Handbook Reviewed March 2020 Pg 24
Email Signature
The post-nominal is used directly after the name on the email signature:
Figure 5: Example of how to use the post-nominal in an email signature
PrivySeal
The IoDSA encourages all Certified Director’s to register with PrivySeal
and use their PrivySeal in all their email and online profiles as it
increases clients’ awareness around the professional designations the
member holds and to provide real-time confirmation of a member’s standing with the Institute
By using your PrivySeal in your communications, you make your key designations and ongoing
compliance highly visible. The PrivySeal also removes any possible doubt as to your professional
competence and assures those who deal with you that you can be trusted.
PrivySeals and linked Verification Certificates:
are always genuine, current and accessible, unlike paper-based certifications;
provide constantly updated information;
allow you to showcase your expertise and compliance; and
protect the public by distinguishing between real and bogus Certified Directors and compliant
and non-compliant Certified Directors.
Certified Director Handbook Reviewed March 2020 Pg 25
6. Appeals
IoDSA, as a SAQA recognized professional body, is required to allow candidates
participating in the Certified Director (Cert.Dir.) certification programme opportunity to
appeal the outcome of the different components of the assessments.
Candidates are able to appeal the outcome of the assessment comprising the Certified
Director certification programme, namely:
Registration phase – an applicant is able to appeal the unsuccessful outcome of
their application for registration on the Certified Director certification programme;
Assessment phase:
Examination – a candidate who has failed the examination is able to appeal
to this outcome.
Different structures are involved in each of these assessment components and
should, therefore, be involved in the appeal:
Assessment phase
Initial assessment
Detail of appeal
First Appeal
Elevated Appeal
Possible recommendations by appeal official
Outcome of registration
Manager or Snr Manager: Certification
All relevant information not presented during the application process – request to consider additional information
Submitted within 5 working days from the communication of the outcome
Relevant Executive Manager
CEO or Certification Committee
Re-evaluation of application based on new information
Outcome of Exam
Appointed assessor
Remark examination paper
Submitted within 10 working days from the communication of the outcome
Manager Certification
Certification Committee
Appoint a moderator to check assessor’s marking (Candidate to pay for remark)
The report issued by moderator
Certified Director Handbook Reviewed March 2020 Pg 26
***Initial assessment = the person or committee that completed the initial assessment; First appeal = the person or
committee to whom the appeal is addressed; Elevated appeal = the person or committee to whom the elevated appeal
is addressed
Should the appellant not be satisfied with the outcome of the appeal, then they are
able to elevate the appeal to a higher structure.
It is important to note that the appeal will be processed by individuals that were not
involved in the initial assessment.
Process:
The appellant submits the appeal within the prescribed time period in writing
to [email protected] and addresses it to the relevant first appeal
structure. Where the outcome of the PQE or the Exam is appealed, the
prescribed appeal fee must be paid before the appeal will be administered;
The appeal will be considered by the relevant structure/person and a
recommendation made within 30 calendar days from submission and in writing
to the appellant; where the 30 calendar days’ requirement cannot be met, the
appellant will be informed accordingly;
In the event of a successful appeal decision related to the PQE or the Exam,
50% of the fee will be refunded;
In the event of an unsuccessful appeal decision, the candidate has 30 calendar
days to submit an elevated appeal to [email protected]. No further
costs will be charged at this stage.
All appeals will be presented for recording at the Certification Committee
meetings.
7. MAINTENANCE OF THE PROFESSIONAL DESIGNATION
To remain a Certified Director, the candidate will need to:
maintain membership of the IoDSA;
subscribe to the IoDSA Code of Professional Conduct (refer to Annexure B); and
commit to continually enhancing professionalism by participating in structured
continuing professional development (CPD) activities.
Failure to comply with these requirements will result in the revocation of the Certified
Director designation in which case the name of the individual will be removed from the
Certified Director register. The certificate remains the property of the IoDSA and is
returnable on the cession of membership or termination of the Certified Director status.
Certified Director Handbook Reviewed March 2020 Pg 27
7.1 Continuing Professional Development (CPD)
Continuing Professional Development or CPD can be described as the systematic
maintenance, improvement and broadening of knowledge, experience and skills, and
the development of personal qualities required in the execution of professional duties
through a career.
It is important for an IoDSA designee to participate in ongoing development to ensure
not only that their competence, as contained in the Director Competency FrameworkTM
and as embodied by their professional designation, is current, but also to enhance their
current practices as director and to learn new skills.
7.1.1 Primary Responsibility
The primary responsibility for competence lies with the member and all designees have
an obligation to develop and maintain their professional competence, relevant to the
nature of their work and professional responsibilities.
7.1.2 Mandatory CPD
Adhering to the IoDSA CPD requirement is compulsory for all members that hold the
Certified DirectorTM and Chartered Director (SA)® designation, whether they are in
private practice, industry, commerce, education, the public sector or any other field, or
retired from professional practice.
7.1.3 Reporting period and CPD hours required
Each designee must earn and report 30 CPD points per annum, which may be verified
by the IoDSA. The reporting cycle is set from 1 January to 30 December and designees
are required to report on CPD earned during the prior CPD cycle in the next
membership renewal cycle that ends on 31 March each year.
For all new designees, the CPD reporting cycle commences upon joining the Institute
and the CPD requirement will be pro-rated as follows:
Certified Director Handbook Reviewed March 2020 Pg 28
Month Certified Required CPD
points Month Certified
Required CPD
points
January 27 July 12
February 25 August 10
March 22 September 7
April 20 October 5
May 17 November 2
June 15 December 0
7.1.4 CPD categories
CPD activities for IoDSA designees are organised into five categories. Designees
may earn CPD points in any or all of these categories (refer to the explanatory table
per category for any potential limitations for the specific category):
Certified Director Handbook Reviewed March 2020 Pg 29
Professional work-based activities
These are all the activities that a competent director would participate in.
Activity Description Expectation CPD hours CPD record keeping
Practising director Serving as a director on
a governing body Listed as a director on CIPC Max 10 hours
Self-administered
Proof includes CIPC certificate or letter of appointment
on company letterhead signed by Company Secretary
New Director Mentoring
These activities are related to the mentoring of new or aspiring directors in growth and development on their directorship path.
Activity Description Expectation CPD hours CPD record keeping
Participate in
mentoring activities
offered by IoDSA or
arranged in a
personal capacity
Organised or self-
arranged mentoring
activities, acting either
as a mentor or a
mentee
CD(SA) to act as a mentor
Cert.Dir to act as a mentor
Actual participating
hours can be
claimed
Self-administered and reported
Personal Activities Outside Work
These activities are related to the competences of a director, but are performed outside of work and include, but not limited to, being a member
of committees of other professional institutes, trade associations or Chambers of Commerce; management of a club or society; or writing and
lecturing/presenting on governance-related topics.
Certified Director Handbook Reviewed March 2020 Pg 30
Activity Description Expectation CPD hours CPD record
keeping
IoDSA Forums & committees
ACF - Audit Committee Forum SDF - Sustainable Development Forum CGN - Corporate Governance Network PSACF - Public Sector Audit Committee Forum; REMCO - Remuneration Committee Forum King Committee CRISA Committee Integrated Reporting Committee
Participate as a committee
member
2 hours for each meeting
attended l imited to 10 hours
in total for this category
Automatic
Participate in forum events
1 hour for each event
attended l imited to 10 hours
in total for this category
Automatic
Participation in other
governance-related structures
Committees of other professional institutes, trade
associations or Chambers of Commerce;
management of a club or society
Office bearer on
committees or governing
bodies
Limited to 10 hours in total
for this category
Self-administered
and reported
Writing articles or
lecturing/presenting
Authoring of governance-related articles or
Lecturing/presenting on governance-related
topics
Published article or
provision of agenda of a
speaking slot
2 hours per article;
2 hours preparation time for
lecturing/ presenting and actual
time presented
Self-administered
and reported
Courses, Seminars and Conferences
These are educational activities that are directly related to the Director Competency FrameworkTM (DCF) and include, but are not limited to
NQF registered qualifications offered through accredited institutions; attending of short courses, workshops and seminars;
Activity Description Expectation CPD hours CPD record keeping
Attendance of workshops,
seminars, conferences, courses
Training on topics that are related to the
competencies as contained in the DCF Attend session
Actual training
hours
IoDSA hosted sessions – automatic
Other sessions – self-administered and
reported
Certified Director Handbook Reviewed March 2020 Pg 31
Self-Directed Learning Activities
These are activities that are performed almost daily as an integral part of a director’s role. However, these activities don’t usually involve other
people and are driven by the individual. These include, but are not limited to the reading of newspapers, journals and books; listening to
CDs/Audio Books or watching documentaries and DVDs related to business, economics, ethics or corporate governance; and running one’s
own business.
Activity Description Expectation CPD hours CPD record keeping
Self-directed activities
Any activity that contributes toward the
governance-related learning and
development that a person engages
in, which is not covered in other CPD
categories
Learning and development has
taken place
Actual t ime spent but
l imited to 10 hours per
annum
Self-administered and reported
Certified Director Handbook Reviewed March 2020 Pg 32
7.1.5 Exemption and deferral of CPD requirement
A member may request for an exemption or deferral of CPD requirements, due to extenuating
circumstances such as a medical diagnosis, temporary or permanent disability, parental leave or
sabbatical. Parental leave will be limited to 4 calendar months in a reporting period. These
requests will be considered on a case-by-case basis. Written requests must be made to the
IoDSA Certification department ([email protected]) as soon as potentially possible and
supporting documentation such as medical reports must be submitted with the request. If a
deferral is granted, the balance of the CPD requirement for the current reporting period will be
carried over and added to the next CPD cycle, effectively increasing the CPD requirement of the
subsequent cycle. If an exemption is granted, the CPD requirement will be decreased and the
member will not be required to earn it. It is the sole right of the IoDSA to determine if exemption
or deferral is granted. Exemption or deferral applications by a member will only be considered for
a maximum of 2 consecutive CPD reporting periods.
7.1.6 Verification of reported CPD
The IoDSA will conduct random audits of members for CPD hours reported by them. The
selection criteria for members to be audited will be at the discretion of the Chief Executive Officer.
IoDSA members selected for audit will be notified by the IoDSA and will be required to submit
evidence of CPD activities and related documentation within 30 days.
If a member’s claimed hours are deemed inadequate/unsubstantiated at the end of the reporting
period, the member will be allowed 90 days to earn and report the relevant hours. These hours
may only be utilized for the reporting period being evaluated, and may not be claimed for any
other reporting periods.
7.1.7 Failure to comply
Non-compliance with this policy will be dealt with as per the IoDSA Certification Policy. Misstated
or fraudulent reporting of CPD points will be treated as a separate offence reportable through the
IoDSA Disciplinary Regulations as a violation of the IoDSA Code for Professional Conduct.
Certified Director Handbook Reviewed March 2020 Pg 33
How do I upload proof of my CPD activities on my IoDSA member record?
In order to upload proof of your CPD activities, you will need to log onto your profile on the IoDSA
website.
Now click on “Manage Profile”. You will land on the following page:
Scroll down to “Content & Features”. You will see the heading “Professional Development”.
Click on to start recording your CPD activity.
Certified Director Handbook Reviewed March 2020 Pg 34
8. REVOKING OF CERTIFIED DIRECTOR DESIGNATION
This section of the Certified Director Handbook outlines the policy that is followed should a Certified
Director designation need to be revoked or a Certified Director disciplined. This section is therefore
presented in two parts:
Revocation of designation - Administrative reasons (membership or CPD)
Revocation of designation - Misconduct under the Code
8.1 Revocation of Designation – Administrative Reasons
IoDSA designations may be revoked by the IoDSA Certification Committee based on
administrative reasons or due to member misconduct under the IoDSA Code of Professional
Conduct
i. Revocation based on administrative reasons
An IoDSA designation can be revoked if:
a) The membership fees are not paid annually as per requirement;
b) The designee resigns his/her membership to the IoDSA;
c) Failure to sign adherence to the IoDSA Code of Professional Conduct or any other
relevant requirements as determined from time to time; or
d) Failure to comply with the criteria for Continuing Professional Development (CPD)
ii. Revocation based on Member Misconduct
When a CD(SA) or Cert.Dir member is found guilty by the IoDSA Disciplinary Panel
against any of the provisions contained in the Code of Professional Conduct, the sanction
to the member could include the revocation of the designation. (Refer to the IoDSA Code
of Professional Conduct as well as the IoDSA Disciplinary Regulations)
Certified Director Handbook Reviewed March 2020 Pg 35
9. REINSTATEMENT OF DESIGNATIONS
The Certification Committee may approve the reinstatement of designations. An individual who
has cancelled his/her professional membership with the IoDSA or have had the designation
revoked based on administrative reasons, may request reinstatement of his/her professional
membership at any time during a period of 3 years following the date of such cancellation,
provided that the individual complies in full with current entrance requirements and any other
requirements listed below. If reinstatement is requested after more than 3 years have elapsed,
the applicant is expected to apply for the designation as if for the first time and all assessment
phases will be applicable.
10. DISCIPLINARY PROCESS
Refer to the IoDSA Disciplinary Regulations for detail.
--- End ---
Certified Director Handbook Reviewed March 2020 Pg 36
ANNEXURES
Certified Director Handbook Reviewed March 2020 Pg 37
Annexure A: Certification Policy
CERTIFICATION POLICY
PREAMBLE
The C ertification policyi communicates the rules and governing principles on
which the activities related to the IoDSA certification processes are based and
explains the certification requirements that must be met to be awarded, and to
retain, a professional designation offered by the IoDSA.
In addition to this Certification Policy, prospective and current certificants are required to
adequately familiarise themselves with the content and provisions of the following:
Membership regulations
Code of Professional Conduct
Disciplinary Regulations
Continuous Professional Development (CPD) policy
Director Competency FrameworkTM
Examination policy
Appeal policy
The IoDSA reserves the right to seek any information it requires during, but not limited to, the
assessment process on a candidate’s current and former roles, education background and other
aspects of their application or portfolio as it sees fit. This includes inter alia regular reputational
scans.
The IoDSA may, at its discretion, refuse to accept any application which may place the IoDSA or
the profession at risk or withdraw the designation from any CD(SA)® who breaches the Code of
Professional Conduct and/or the undertakings given to the IoDSA as member.
IoDSA DESIGNATIONS
Chartered Director (SA)®
Entrance criteria and registration for assessment
Individuals applying for assessment registration need to comply with the following entrance
criteria:
Be a member in good standing1 of the IoDSA;
Hold an NQF registered qualification at an NQF 7 level or higher or be able to
demonstrate substantial and appropriate directorship experience of at least 10 years or
holds an IoDSA Approved Qualification for CD(SA) purposes; and
Has been an appointed and voting member of a governing body of an organisation of
governance substance; for at least 3 years during the 5 years prior to application.
An organisation of governance substance is defined by the IoDSA, for the purposes of the
CD(SA) entrance criteria, as an organisation that:
1 Good standing means that there be no outstanding subscriptions or disciplinary processes against the member
Certified Director Handbook Reviewed March 2020 Pg 38
has founding documents and governing body/committee charters which details how the
governing body and committees operate;
publishes an annual report or an annual integrated report;
undergoes an annual financial audit;
has an established governing body that meets at least 4 times a year;
has an established governing body committees that meets at least 2 times a year;
has at least 2 of the following governing body committees, or committees that fulfil
similar roles:
o Audit and risk (combined or separate)
o Human resource or Remuneration committee
o Nominations committee
o Social and ethics committee
has a majority non-executive directors on the governing body;
has appointed a company secretary or governance professional advising the board;
has shareholders or members (where applicable)
holds an annual general meeting or annual shareholder/stakeholder meeting (where
applicable).
Members with extensive directorship experience on governing bodies and governing body
committees, may be considered for fast tracking through the IoDSA Recognition of Prior
Learning (RPL) process. RPL may be considered for two reasons:
a) the candidate has extensive experience as a director and has considerable standing
in his/her industry; or
b) the candidate serves in an office bearer capacity on a committee, working group, forum
or other representative group that could serve to raise the profile of the CD(SA)
professional designation and the candidate would serve as an ambassador for the
CD(SA) designation.
Approval to participate on the RPL process is at the discretion of the Certification
Committee.
Once a candidate has successfully applied for CD(SA) registration for assessment, the
candidate will gain access to the assessment process.
Assessment of CD(SA) candidates
The CD(SA) assessment comprises three parts namely
Portfolio of Qualifications and Experience (PQE);
CD(SA) examination; and
Peer review.
Portfolio of Qualifications and Experience (PQE)
The purpose of the PQE is to verify the experience of a director against each of the 20
competencies included in the Director Competency Framework™. The candidate must be
found competent in each of the 20 competencies to be regarded as successful in this part.
CD(SA) Examination
Successful completion of the PQE part is a requirement to gain access to the CD(SA)
examination. Refer to the IoDSA Examination policy for detail related to the CD(SA)
examination.
Peer review
Certified Director Handbook Reviewed March 2020 Pg 39
Successful completion of the CD(SA) examination, or approval from the Certification
Committee for RPL, are requirements to be invited to the Peer Interview.
Certified DirectorTM (Cert.Dir) TM
Entrance criteria and registration
Candidates must be a member of the IoDSA in good standing;
Candidates must hold as a minimum a Senior Certificate (NQF 4);
Candidates must have at least 3 years’ senior management or higher experience; and
Must have completed the Certified Director Part 1 pathway to register for the Cert.Dir
assessment.
The Part 1 pathway consists of:
Attendance of the Being a Director parts 1 – 4 programmes and successful completion
of the Multiple Choice Questions (MCQ’s) linked to each programme. There are no
associated exemptions to these programmes;
Attendance of Being a Director part 5, which is regarded as an experiential learning
component. If a person has 1 year of directorship experience on a governing body of
an organisation of substance, they may qualify for an exemption to attend this
programme;
Governance of Ethics programme attendance and successful completion of associated
MCQ’s. If a person is a Certified Ethics Officer as awarded by The Ethics Institute, the
candidate may qualify for an exemption from meeting this requirement; and
Finance for non-financial directors programme attendance and successful completion
of associated MCQ’s. If a person has completed a finance related module in a NQF 6
or higher qualification, the candidate may qualify for an exemption.
The above training programmes remain valid for 3 years and if, at the time of the
assessment application, any of the programmes fall outside the 3-year period, the
candidate will be expected to repeat the specific programme(s)
Assessment of Certified Director (Cert.Dir) candidates
Refer to the IoDSA Examination Policy for information related to the Cert.Dir assessment.
AWARDING OF THE DESIGNATIONS
Completion of the various assessment processes alone is not a guarantee that the candidate will
be awarded the designation. Based on the IoDSA Delegation of Authority, various IoDSA
Governance Structures oversee and approve the awarding of designations.
The CD(SA) designation is ratified by the IoDSA Board after approval by the Certification
Committee.
The Cert.Dir designation is awarded by the Certification Committee.
ANNUAL MAINTENANCE OF IoDSA DESIGNATIONS
CD(SA) and Cert.Dir members are required to, on an annual basis, meet the following criteria to
retain their designation.
i. Maintenance of CD(SA) designation
To remain a CD(SA) member, the member will need to:
maintain membership of the IoDSA;
subscribe to the IoDSA Code of Professional Conduct; and
Certified Director Handbook Reviewed March 2020 Pg 40
commit to continually enhancing professionalism by participating in structured
continuing professional development (CPD) activities. (Refer to IoDSA CPD policy)
ii. Maintenance of Cert.Dir designation
To remain a Cert.Dir member, the member will need to:
maintain membership of the IoDSA;
subscribe to the IoDSA Code of Professional Conduct; and
commit to continually enhancing professionalism by participating in structured
continuing professional development (CPD) activities. (Refer to IoDSA CPD policy)
Failure to comply with these requirements will result in the revocation of the CD(SA) or Cert.Dir
designation.
REVOCATION OF DESIGNATION
IoDSA designations may be revoked by the IoDSA Certification Committee based on
administrative reasons or due to member misconduct under the IoDSA Code of Professional
Conduct
iii. Revocation based on administrative reasons
An IoDSA designation can be revoked if:
e) The membership fees are not paid annually as per requirement;
f) The designee resigns his/her membership to the IoDSA;
g) Failure to sign adherence to the IoDSA Code of Professional Conduct or any other
relevant requirements as determined from time to time; or
h) Failure to comply with the criteria for Continuing Professional Development (CPD)
iv. Revocation based on Member Misconduct
When a CD(SA) or Cert.Dir member is found guilty by the IoDSA Disciplinary Panel against
any of the provisions contained in the Code of Professional Conduct, the sanction to the
member could include the revocation of the designation. (Refer to the IoDSA Code of
Professional Conduct as well as the IoDSA Disciplinary Regulations)
REINSTATEMENT OF DESIGNATIONS
The Certification Committee may approve the reinstatement of designations. An individual who
has cancelled his/her professional membership with the IoDSA or have had the designation
revoked based on administrative reasons, may request reinstatement of his/her professional
membership at any time during a period of 3 years following the date of such cancellation,
provided that the individual complies in full with current entrance requirements and any other
requirements listed below. If reinstatement is requested after more than 3 years have lapsed, the
applicant is expected to apply for the designation as if for the first time and all assessment phases
will be applicable.
i. CD(SA) reinstatement within 3 years of cancellation
Applicants for CD(SA) reinstatement must avail themselves for a Peer Review interview
and only if the entrance criteria as well as a successful outcome of the peer interview is
met, the member will be reinstated with the CD(SA) designation.
ii. Cert.Dir reinstatement within 3 years of cancellation
Applicants for Cert.Dir status may be reinstated if they meet the entry criteria.
Certified Director Handbook Reviewed March 2020 Pg 41
Annexure B: Code of Professional Conduct
DEFINITIONS
Board: means the Board of Directors of the IoDSA;
Code: means the IoDSA’s Code of Professional Conduct, as
determined from time to time;
Conduct: means, without derogating from the generality of the
term, an act(s) or omission(s) by a Member;
IoDSA: means the Institute of Directors in South Africa NPC;
IoDSA’s Rules and Regulations: means the suite of rules, policies, regulations and
similar documentation established under or through
IoDSA’s Memorandum of Incorporation or through a
decision of the IoDSA’s Board or executive and shall
include, but not be limited to, regulations relating to
membership, professional designations or
certifications, Member conduct and disciplinary
procedures, continuing professional development and
the like, as determined from time to time;
Member: means a Member of the IoDSA, irrespective of their
category of membership, affiliation or professional
designation or certification, but excludes Alumni
members;
Member in good standing: means a member that has met all the obligations for
membership renewal;
Misconduct means any act or omission, whether intentional or
unintentional, which are contrary to one or more of
Certified Director Handbook Reviewed March 2020 Pg 42
the provisions of the Code or IoDSA Rules and
Regulations, as determined from time to time;
Organisation:
means, without derogating from the generality of the
term, the organisation(s) irrespective of the juristic
form, to which the Member owns or is appointed,
assigned, employed or contracted from time to time;
Profession: means the profession of a “director” or “governing
body member” (as defined in the Companies Act of
2008 or King IVTM report) or similar role within an
organisation, irrespective of the actual designation
of such role.
INTRODUCTION
The IoDSA’s Code provides a proactive approach to promoting sound governance and
responsible conduct by Members of the IoDSA who, through their membership of the IoDSA,
have undertaken to perform their role and execute their responsibilities in an ethical and
professional manner, as provided for in the Code.
This Code is a dynamic document, and it is anticipated that as the IoDSA advances as an
organisation, and as directorship as a profession develops further, that this Code will also be
revised and updated in response to such developments.
SCOPE AND APPLICATION
This Code applies to Members of the IoDSA, as defined, by virtue of their membership to the
IoDSA, and breaches of the Code will be managed in accordance with the IoDSA’s Disciplinary
Regulations as determined by the IoDSA Board, from time to time.
STRUCTURE OF THE CODE
The Code comprises:
Ethical principles:
Certified Director Handbook Reviewed March 2020 Pg 43
The Code defines six ethical principles providing Members with guidance for values-
based decision-making and conduct. These ethical principles are an important reference
point for Members and should form the basis for the ethical and effective performance of
their day to day conduct within the execution of their roles and responsibilities.
Conduct principles:
In accordance with established and trusted global governance standards, the Code
provides conduct principles to inform Members’ performance of their role in three key
areas. These principles embody the responsibilities and obligations that Members commit
to:
towards their Organisation(s);
towards the Profession; and
towards the IoDSA.
The content of the Code avoids strict specificity so as to prevent inadvertent limitation of the
application of the ethical and conduct principles contained therein. In interpreting the Code,
both the ethical and conduct principles must be applied to advance and promote the spirit and
letter of the Code.
ETHICAL PRINCIPLES (ICRAFT)
1. Integrity
A Member shall perform their role and execute their day to day responsibilities in an open
and honest manner and will avoid conflicts of interest, and where conflict cannot be
avoided, declare and manage it in a candid manner.
A Member shall not engage in any unlawful or unethical activity or be a party to any
transaction or relationship which bring themselves, their organisation(s), the Profession or
the IoDSA and/or its members into disrepute.
2. Competence
A Member shall attain and maintain an appropriate level of knowledge and skill to enable
themselves to effectively execute their role and responsibilities.
Certified Director Handbook Reviewed March 2020 Pg 44
A Member shall continually improve upon their proficiency and effectiveness so as to the
benefit their Organisation(s), its stakeholders and the Profession as a whole.
3. Responsibility
A Member shall act with due care, skill and diligence in the performance of their role and
the execution of their responsibilities and will be accountable for their actions and
decisions.
A Member shall be diligent in the performance of their role and the execution of their
responsibilities, devote sufficient time and consideration to their duties and contribute
effectively to their Organisation(s).
Members will not accept more appointments than they can reasonably and effectively
manage.
4. Accountability
A Member shall remain accountable at all times for their role and the execution of their
responsibilities, even when these were delegated.
5. Fairness
A Member shall act with the independence of mind, based on fair, rational and objective
criteria, in the execution of their role and responsibilities and shall equitably consider the
legitimate and best interest of their Organisation(s) in decision-making and strategy.
6. Transparency
A Member shall commit to being appropriately transparent in the manner in which they
exercise their governance roles and responsibilities.
Certified Director Handbook Reviewed March 2020 Pg 45
CONDUCT PRINCIPLES
1. A Member’s responsibilities and obligations towards their Organisation(s):
In meeting their responsibilities and obligations towards their Organisation(s), a Member
shall:
(a) at all times act with integrity in the performance of their role and the execution of their
responsibilities;
(b) use their best endeavours to ensure that the legitimate interests of the Organisation’s
stakeholders receive due and proper consideration in the decision-making, strategy
and actions of the Organisation(s);
(c) use their best endeavours to ensure that they and their Organisation(s) abide by, and
comply with, both the spirit and the letter of laws, regulations and codes of best
practice relevant to their office and their Organisation(s) and that they and their
Organisation(s) act ethically beyond mere legal compliance;
(d) exercise prudent, fair and reasonable judgement in the evaluation of risk and
opportunity pertaining to their Organisation(s), and ensure that they make informed
decisions based on sound reasoning;
(e) avoid actual or perceived conflicts of interest, and where conflict cannot be avoided,
ensure that it is managed in an appropriate manner;
(f) be honest and transparent in all decisions and communications and adopt a
stakeholder-inclusive approach to organisational decision-making;
(g) promote and advance an ethical organisational culture within, and responsible
corporate citizenship approach for and on behalf of, their Organisation(s);
(h) use their best endeavours to ensure that their Organisation’s reporting and
communication with its stakeholders is timely, accurate and complete;
(i) while balancing the need for transparency with considerations of confidentiality,
ensure that they at all times only use confidential information for a legitimate purpose,
during and after their engagement with the Organisation(s); and
(j) devote sufficient time and consideration to their duties, and ensure that they contribute
effectively to their Organisation(s) by not accepting more appointments than they can
reasonably manage effectively.
2. A Member’s responsibilities and obligations towards the Profession:
In meeting their responsibilities and obligations towards the Profession, a Member shall:
(a) observe both the letter and the spirit of the Code so as to promote and advance the
Profession in South Africa;
(b) endeavour to promote and advance the professionalisation of directorship in South
Africa, in support of the growth and development of the Profession as a whole;
(c) not engage in conduct that adversely reflects on the reputation and integrity of the
Profession;
(d) endeavour to report, and do so in good faith and in the manner prescribed by the
Certified Director Handbook Reviewed March 2020 Pg 46
IoDSA Rules and Regulations, known or suspected misconduct of another Member;
and
(e) ensure their ongoing compliance with applicable laws and regulatory requirements and not conduct themselves or their affairs in a manner that may give rise to a civil judgment, regulatory action, provisional or final sequestration, removal from an office of trust or a criminal conviction.
3. A Member’s responsibilities and obligations towards the IoDSA:
In meeting their responsibilities and obligations towards the IoDSA, a Member shall:
(a) abide by, and comply with, all IoDSA Rules and Regulations, as determined from time
to time;
(b) when they are also members, affiliates or associates of another organisation, institute,
regulatory or controlling body, or association, ensure adherence to such entities’ rules,
regulations and codes, and inform the IoDSA, at the earliest possible time, of any
administrative, punitive or disciplinary action taken against them by such an entity;
(c) comply with the IoDSA requirements for using the IoDSA’s intellectual property and
applying its member designations and post-nominal;
(d) not engage, or incite or encourage others to engage, in conduct that adversely reflects
on the reputation of the IoDSA or which brings the IoDSA and/or its members into
disrepute;
(e) not directly or indirectly disrupt or discredit, or incite or encourage others to disrupt or
discredit, the IoDSA in its activities and initiatives to promote and advance the
Profession and/or good corporate governance in South Africa; and
(f) not misstate any authority to represent the IoDSA or conduct themselves in a manner
so as to lead others to believe that they are representing the IoDSA in an official
capacity or as an agent, unless they have been duly authorised to do so by an
authorised representative of the IoDSA.
Declaration
By my signature hereto, I declare my commitment to uphold the principles and standards of conduct outlined in this Code for Professional Conduct for IoDSA members. I understand that should I not adhere to the standards set out herein, I may face review and sanction by the Certification Committee or IoDSA disciplinary panel.
NAME OF CANDIDATE
ID NO.
SIGNATURE
Date:
Certified Director Handbook Reviewed March 2020 Pg 47
Annexure C: Application for Exemption: Financial
insights for non-financial Directors
Financial insights for non-financial directors is one of the modules included in the
Certified Director learning pathway and part of Part 1 of the Certified Director
assessment process
Delegates can apply for exemption from the finance programme and MCQ module which will
be reviewed by the IoDSA on a case by case basis.
In order to apply for exemption from the financial module you would need to have one of the
following:
Financial designation (CA(SA) or experience - the delegate currently works in a senior
financial role)
or
Financial qualification (the delegate has completed a qualification at NQF level 6 or
higher that includes a finance module)
If you meet the above-mentioned criteria, please complete the application below and send
the completed form along with the proof of your qualification/designation to
Name:
Surname:
Organisation:
Reason for exemption
(a short motivation as to why you
qualify for an exemption):
Description of the document
attached (proof of
designation/qualification):
*I confirm that the information provided above in this document, substantiating
my request for the finance exemption is both true and correct and binding on
my conscience.
Signed: ________________________ Date: _______________________
Certified Director Handbook Reviewed March 2020 Pg 48
Certified Director Handbook Reviewed March 2020 Pg 49
Annexure D: Application for Exemption:
Governance of Ethics
Governance of Ethics is one of the modules included in the Certified Director
learning pathway and part of Part 1 of the Certified Director assessment
process.
Delegates can apply for exemption from the Ethics programme and MCQ
module which will be reviewed by the IoDSA on a case by case basis.
In order to apply for exemption from the Ethics module you would need to have
the following:
Completed the Ethics Officer Certification Programme (EOCP) through
The Ethics Institute
If you meet the above-mentioned criteria, please complete the application
below and send the completed form to [email protected]
Name:
Surname:
Organisation:
Unique EO number issued by
The Ethics Institute:
Attach the certificate issued by
TEI.
*I confirm that the information provided above in this document, substantiating
my request for the Governance of Ethics exemption is both true and correct and
binding on my conscience.
Signed: _______________________________ Date:
_________________________
Certified Director Handbook Reviewed March 2020 Pg 50
Annexure E: Application for Exemption from Being a Director Part 5 – Board Readiness
Being a Director Part 5 is a board simulation aimed at providing aspiring
directors with an opportunity to experience a board meeting.
There are delegates who already have board experience who would like to apply
for exemption from this module of Certified Director Part 1: Training and MCQs.
Exemption from this module can be awarded to delegates who meet the following
requirements:
You have at least 12 months’ experience as a director on the board of an
organisation of substance
Evidence is provided that you are appointed as a director
Evidence is provided that you have served for 1 year or more
Evidence is provided that the company is an organisation of substance (complete
Section B of the form)
Evidence that you have attended 2 or meetings of the board in the past year.
If you meet these requirements, then please complete the details below and send the
completed form, along with the proof of your designation to [email protected].
Certified Director Handbook Reviewed March 2020 Pg 51
Section A: Personal Information and Declaration
Name:
Surname:
IoDSA membership no.
I have 1 or more years’ experience as a director on a board
of a company of substance Yes No
I attach proof of my appointment to the board Yes No
I attach proof that I have served on the board as director for
1 year or more Yes No
The company is an organisation of substance (see Section
B) Yes No
I attach proof that I have attended at least 2 of the board
meetings in the past year Yes No
I confirm that the information provided above in this document, substantiating my request for
the exemption from Being a Director Part 5 is both true and correct and binding on my
conscience.
Signed: Date:
Certified Director Handbook Reviewed March 2020 Pg 52
Section B: Organisation of Substance Information
Name of organisation
Criteria Yes / No
The organisation has founding documents and board/committee
charters which govern how the board/committee operate (please
supply these document(s))
Annual report or annual integrated report published
Audited annually
The governing body is established and meets at least 4 times a
year
Board Committees meet at least 2 times a year
The organisation has the following board committees:
Audit and risk
Human resource or Remuneration committee
Nominations committee
Social and ethics committee
Other board committees that fulfil similar functions
The organisation has a majority of non-executives directors on the
governing body (give ratio)
The organisation has appointed a company secretary or
governance professional advising the board (please provide name
and contact details)
The organisation has shareholders or members (if applicable to
the type of organisation)
The organisation holds an annual general meeting (AGM) or
annual shareholder or stakeholder meeting (if applicable to the
type of organisation)
This is/is not an organisation of substance Yes No
Certified Director Handbook Reviewed March 2020 Pg 53
Annexure F: Certified Director Checklist – Part 1:
Training and MCQ
Programme Name Description Completed
(Yes/No)
Being a Director Part 1 Training (1 day)
Online MCQ’s: Being a Director Part 1 Online MCQ’s
Being a Director Part 2 Training (1 day)
Online MCQ’s: Being a Director Part 2 Online MCQ’s
Being a Director Part 3 Training (1 day)
Online MCQ’s: Being a Director Part 3 Online MCQ’s
Being a Director Part 4 Training (1 day)
Online MCQ’s: Being a Director Part 4 Online MCQ’s
Being a Director Part 5 (there is no MCQ for this
module)
Training (1 day)
Governance of Ethics* Training (1/2 day)
Online MCQ’s: Governance of Ethics* Online MCQ’s
Financial insights for non-financial directors* Training (1 day)
Online MCQ’s: Financial insights for non-
financial directors*
Online MCQ’s
Certified Director Handbook Reviewed March 2020 Pg 54
Annexure G: Certified Director pathway programmes Part 1: Training and MCQs - Outline of the Director Development
programmes
Programme Overview Key Focus Area Duration
Being a Director
Part 1: An
introduction to
Corporate
Governance
This one day programme is
aimed at equipping aspiring and
new governing body members
with an overview of the
principles and concepts
underpinning corporate
governance.
Overview and evolution of corporate
governance
Corporate Governance and Ethics
The business case for corporate
governance
Governance models
Governance frameworks
Governing body members and their duties
Other key governance role players
One full day
(09h00-
16h00)
Being a Director
Part 2: The
governing body’s
role in ethics,
strategy &
performance and
integrated
reporting
This one day programme is
aimed at equipping aspiring and
new governing body members
with an understanding of their
role in Ethics, Strategy &
Performance and Integrated
Reporting.
Ethics
Leadership, ethics and corporate
citizenship
Stakeholder inclusivity
Strategy and Performance
Considerations, drivers and process
Link to sustainable development
Business case for sustainability
Engagement on and implementation of
strategy
Integrated Reporting
Link to sustainability reporting and GRI
reporting
Benefits of <IR>
Content elements
Capitals and value creation
One full day
(09h00-
16h00)
Being a Director
Part 3:
The governing
body’s role in risk,
compliance,
technology &
information and
assurance
This one day programme is
aimed at equipping aspiring and
new governing body members
with an understanding of their
role in Risk, Compliance,
Technology & Information and
Assurance.
Risk
Understanding the board’s role in Risk
Risk appetite and tolerance
Risk role players
Evolution of risk
Risk management process
Compliance
Understanding the board’s role in
Compliance
One full day
(09h00-
16h00)
Certified Director Handbook Reviewed March 2020 Pg 55
Programme Overview Key Focus Area Duration
Technology & information
Understanding the board’s role in
Technology & Information
Assurance
Understanding the board’s role in Assurance
Being a Director
Part 4:
Increasing
governing body
effectiveness and
adding value
This one day programme is
aimed at equipping aspiring and
new governing body members
with the knowledge of how
effective governing bodies
should operate.
Governing body effectiveness
Composition of governing bodies
Remuneration of members of governing
bodies
Meeting procedures
Committees of the governing body
Evaluation of the governing body
Delegation to management
One full day
(09h00-
16h00)
Being a Director
Part 5:
Boardroom theory
into practice
This one-day board simulation
is aimed at equipping
prospective and newly
appointed directors for board
meetings and challenges that
may be faced within the
boardroom. The simulation will
demonstrate the application of
learnings from Being a Director
Part 1-4.
Key issues that directors need to identify in
board meetings
Verbal and non-verbal communication in
board meetings
Ethical behaviour
Financial skills
Findings and reflection on running effective
board meetings
Application of basic governance practices
One full day
(09h00-
14h00)
Governance of
Ethics*
(in collaboration
with The Ethics
Institute)
This half-day programme is
aimed at equipping aspiring and
new directors with the
knowledge on the
importance of good
governance. A company’s
ethics strategy will be explored,
there will also be a focus on
implementing ethical standards.
The role of leadership in governing ethics
performance
Ethics governance structures
Aspects of effective ethics management
Ethics risk assessment
Ethics strategy
Codes and policies
Internal and external ethics reporting
Being ethical "when nobody is looking”
Half-day
(09h00-
12h30)
Financial insights
for non-financial
directors*
This session is designed to
assist directors that do not have
a financial background to a
well-grounded understanding of
the financial concepts that
underpin the preparation and
our responsibility as a director with regard
to the financial statements
The conceptual framework -
* Objectives
* Assumptions
* Characteristics
One full day
(09h00-
16h00)
Certified Director Handbook Reviewed March 2020 Pg 56
Programme Overview Key Focus Area Duration
presentation of financial
statements. The session
specifically focuses on
analysing and interpreting the
financial information presented
to directors, and the financial
statements in particular, in
order to assess the company’s
financial position, performance
and cash flow.
This session is not designed for
delegates with in-depth financial
qualifications or experience.
* Elements of financial statements
Understanding the various components of
financial statements, namely the income
statement, balance sheet, cash flow
statement accounting policy and other
notes
The requirements of certain accounting
standards that directors should be aware of
Ratio analysis - who is to relate the various
components of the financial statements
with each other
Interpretation of financial ratios through a
case study
Online Multiple
Choice Questions
(MCQ’s)
Online MCQ’s for the following
modules will be available for
completion:
Module 1: Being a
Director Part 1
Module 2: Being a
Director Part 2
Module 3: Being a
Director Part 3
Module 4: Being a
Director Part 4
Module 5:
Governance of
Ethics*
Module 6: Financial
insights for non-
financial directors*
These modules will assess your
knowledge gained through the
face to face programmes
attended.
More details:
The MCQ’s are completed online, once the
module has been paid for the delegate will
receive their login details to complete the MCQ’s
via the online portal.
MCQ’s can be accessed through the internet
from any location.
A pass rate of 70% is required in order to
obtain your certificate of completion for
each module.
Estimated at
1 hour per
module
Certified Director Handbook Reviewed March 2020 Pg 57
Annexure H: Certified Director Annual CPD Declaration
Name
IoDSA Membership no.
A Cert.Dir is required to comply with the IoDSA Cert.Dir CPD requirements for the applicable time period. This requires that the designee:
Completed 30 CPD hours per year in any of the following categories (limitations per category may apply):
o Professional work-based activities o New director mentoring o Personal activities outside work o Courses, seminars and conferences o Self-directed learning activities
It is important to note that all documentation verifying participation in the CPD activities be kept on record by the individual, as the IoDSA may request these documents as part of the monitoring process.
Declaration (tick appropriate box)
I hereby declare that I have complied with the Cert.Dir CPD requirements for the period under review.
I declare I have not complied with the Cert.Dir CPD requirements for the period under review and hereby wish to apply for deferral of CPD requirements as per the IoDSA CPD policy.
The signed declaration must be submitted to Director Certification by 31 March each year at [email protected].
Signed: ________________________________________
Date: ________________________________________
Certified Director Handbook Reviewed March 2020 Pg 58
Annexure I: CD(SA) vs Certified Director – What is the
difference?
Certified Director Handbook Reviewed March 2020 Pg 59
Annexure J: Director Competency Framework™
The competency profile for Directors is made up of the values, knowledge, skills and
experience that a director draws on when fulfilling their roles and responsibilities as part of a
board, performing their duties as direction giver and applying their knowledge of the
legislative, business and ethical environment when making decisions. The effective
combination of knowledge, skills and experience underpinned by values is what defines the
behaviour of a director as competent.
A qualifying Chartered Director (SA) will have demonstrated the following competencies:
Contribute to and function as a board member within the appropriate governance
structures and cognisant of the position of trust
Lead the organisation effectively and ethically in the long-term interest of all its
stakeholders
Act as a director within the confines of the law
Contribute meaningfully and effectively to strategy - setting and implementation
thereof
Serve as an effective audit committee member and/or to relate the functions of the
board to that of the audit committee
Act in a manner that demonstrates an understanding of the responsibilities of various
assurance providers and how these are leveraged to contribute to the working of the
board and its accountability to stakeholders
Interrogate financial statements and to conclude on the financial performance of the
organisation
Oversee a variety of management activities at board level, including risk
management policy formation and oversight of implementation thereof, IT policy
Certified Director Handbook Reviewed March 2020 Pg 60
formation and oversight of implementation thereof, compliance management policy
formation and oversight of implementation thereof, stakeholder policy formation and
oversight of implementation thereof, integrated reporting, the management of ethics
within the organisation and, remuneration policy and its implementation
Respond to business challenges in a creative and constructive manner
Gather and analyse information in decision-making by applying logical thinking
Act in a manner that demonstrates self-knowledge and self-awareness
Manage self in a manner that contributes to the activities of the board
Adapt to environmental needs
Interact with fellow board members and management in a manner that is beneficial to
the organisation
KNOWLEDGE AND SKILL
In order for a director to perform his or her role in a professional manner, he or she will need
to possess the appropriate set of functional, personal and social competencies required of a
director – in short, professional skills. The knowledge and skills underpinning these
competencies are described in the table below:
FUNCTIONAL COMPETENCIES
COMPETENCE KNOWLEDGE &
SKILL
ELEMENTS/
COMPONENTS
FC1 Contribute to and function as a
board member within the
appropriate governance structures
and cognisant of a position of trust
Corporate Governance Corporate Governance Development
and Evolution; Theories; Purpose and
Benefits; Application; Linkage With
Law; Independence and Conflicts;
Governance Structures (Board, Board
Committees, Company Secretary,
Shareholders, Group Companies) and
Delegation Frameworks; Responsible
Investing
FC2 Lead the organisation effectively
and ethically in the long-term
interest of all its stakeholders
Ethical governance Leadership and Corporate Citizenship;
Ethical Values Underpinning Corporate
Governance (Responsibility,
Accountability, Fairness,
Transparency); Moral Duties
(Conscience, Commitment, Inclusivity
Of Stakeholders, Courage,
Competence); Sustainability;
Stakeholder Inclusivity.
Certified Director Handbook Reviewed March 2020 Pg 61
FUNCTIONAL COMPETENCIES
COMPETENCE KNOWLEDGE &
SKILL
ELEMENTS/
COMPONENTS
FC3 Act as a director within the confines
of the law
Directors’ legal duties Common-Law, Legislation, Including
Companies Act, Competition Act and
Other Related Legislation and Codes.
FC4 Contribute meaningfully and
effectively to strategy - setting and
implementation thereof
Strategy Business Models and Value Creation;
Strategic Risks and Opportunities;
Considerations of Wider Environment
including Stakeholder Expectations;
Impact of Strategy on Society and
Natural Environment.
FC5 Oversee the management of ethics
within the organisation
Governance of ethics
management
Ethics Risk and Opportunity Profile;
Policies; Risk Management;
Monitoring; Reward; Disclosure.
FC6 Oversee remuneration policy and its
implementation
Remuneration oversight Role of Remuneration Committees;
Components of Remuneration; Linkage
with Performance; Ethical Dimension
of Remuneration; Policy;
Measurement; Reporting;
Shareholders’ Say on Pay.
FC7 Oversee the functioning of the Audit
Committee as it relates to the
oversight and strategic role of the
board
Audit Committees' duties and
functioning
Legal Requirements for Audit
Committees, King III Requirements,
Skills, Role in Relation to Other Board
Committees – Especially Risk,
Sustainability and Social and Ethics
Committees; Oversight of External
Audit, Internal Audit and Finance
Function; Disclosure.
FC8 Act in a manner that demonstrates
understanding of the responsibilities
of various assurance providers and
how these are leveraged to
contribute to the working of the
board and its accountability to
stakeholders
Combined Assurance model External Audit, Management
Reporting; Internal Audit and Internal
Controls; Risk Management
Framework.
FC9 Interrogate financial statements in
order to conclude on financial
performance of organisation
Financial literacy Interpretation and sound working
knowledge of financial requirements
and information
FC10 Oversee risk management policy
formation and oversight of
implementation thereof
Risk governance System and Process of Risk
Management, Risk Tolerance and
Appetite; Role of Risk Committee;
Implementation and Monitoring of Risk
Management Plan; Risk Assessments;
Risk Responses; Assurance; and,
Disclosure.
Certified Director Handbook Reviewed March 2020 Pg 62
FUNCTIONAL COMPETENCIES
COMPETENCE KNOWLEDGE &
SKILL
ELEMENTS/
COMPONENTS
FC11 Oversee IT policy formation and
oversight of implementation thereof
IT governance IT Charters and Policies; IT
Governance Framework; IT Risks –
Investment and Expenditure,
Protection of Information Assets;
Assurance; Disclosure.
FC12 Oversee compliance management
policy formation and oversight of
implementation thereof
Compliance governance Compliance Universe; Compliance
Framework and Process; Integration
into Risk Process.
FC13 Oversee stakeholder policy
formation and oversight of
implementation thereof
Stakeholder relations’
governance
Reputational Risk; Identification of
Stakeholders; Stakeholder Inclusivity;
Engagement with Stakeholders;
Alternate Dispute Resolution (ADR)
FC14 Oversee integrated reporting Integrated reporting Nature of Integrated Reporting;
Frameworks and Principles; Assurance
FC15 Respond to business challenges in
a creative and constructive manner
Business Judgment Anticipation of risks; Dealing with
Risks; Recognition of Business
Opportunity; Anticipating Competitor
Action; Setting Priorities and Resource
Support
FC16 Gather and analyse information in
decision-making by applying logical
thinking
Analytical skills Systems Thinking; Organizational
Knowledge; Problem Identification;
Problem Analysis and Solving
PERSONAL COMPETENCIES
COMPETENCE KNOWLEDGE &
SKILL
ELEMENTS /
COMPONENTS
PC1 Act in a manner that
demonstrates self-knowledge
and self-awareness
Self-awareness Emotional Self-awareness; Knowing
Strengths and Limitations; Self-
Confidence
PC2 Manage self in a manner that
contributes to the activities of the
board
Self-management Emotional self-control; Transparency
Adaptability; Achievement; Positive
Demeanor
Certified Director Handbook Reviewed March 2020 Pg 63
SOCIAL COMPETENCIES
COMPETENCE KNOWLEDGE &
SKILL
ELEMENTS/
COMPONENTS
SC1 Adapt to environmental needs Social awareness Understanding others' perspectives
and taking an active interest in their
concerns; Reading the currents,
decision networks and politics at the
organisational level; recognising and
meeting staff, client and member
needs
SC2 Interact with fellow board
members and management in a
manner that is beneficial to the
organisation
Relationship management Inspirational leadership; Influence and
persuasion; Developing others;
Change catalyst; Conflict
Management; Building relationships;
Teamwork and collaboration
FUNDAMENTAL VALUES
These competencies are underpinned by 5 fundamental values, namely:
Conscience: A director should act with intellectual honesty and independence of mind in the
best interests of the organisation and all its stakeholders, in accordance with the inclusive
stakeholder approach to corporate governance. Conflicts of interest should be avoided.
Inclusivity of stakeholders is essential to achieving sustainability and the legitimate interests
and expectations of stakeholders must be taken into account in decision-making and
strategy.
Competence: A director should have the knowledge and skills required for governing an
organisation effectively. This competence should be continually developed.
Commitment: A director should be diligent in performing his duties and devote sufficient
time to organisation affairs. Ensuring organisation performance and compliance requires
unwavering dedication and appropriate effort.
Courage: A director should have the courage to take the risks associated with directing and
controlling a successful, sustainable enterprise, and also the courage to act with integrity in
all board decisions and activities.
Certified Director Handbook Reviewed March 2020 Pg 64
Annexure K: CD(SA)® Skills Gap Analysis
Introduction
The Director Competency Framework™ is the standard used by the IoDSA to
define a competent director. The aim of this document is to provide the individual
with a tool that will assist you in identifying areas of development. This also
enables you to craft your Personal Development Plan.
The tool
This tool will assist you in gaining insight into the areas that still need
development. This could include training, mentoring, experience or reading up
on specific issues.
The analysis is presented using the following elements:
Competence
A description of the elements within the competence
Statements relating to the types of knowledge, skill or insight related to the
competence
Rating of yourself against each statement
The ratings include:
Mastery – you have mastered this competence and do not require
additional development
Proficient – you have the knowledge and some experience of application,
but do not yet feel you have mastered this competence and need additional
development in this area
Satisfactory – you have sufficient knowledge and are gaining experience,
but feel that you need additional development and experience in order to
master this competence
Improvement needed – you realize that you need additional training,
mentoring, experience and or reading up in this specific area
The Director Competency Framework is made up of Functional, Social and
Personal Competencies. By working through each section you will gain insight
into which areas need attention and, then, the specific types of development that
are required.
M = Mastery / P = Proficient / S = Satisfactory / I = Improvement needed
Certified Director Handbook Reviewed March 2020 Pg 65
Functional Competence
COMPETENCE ELEMENTS/
COMPONENTS Statement M P S I
FC1 Contribute to and
function as a
board member
within the
appropriate
governance
structures and
cognisant of a
position of trust
Corporate Governance
Development and
Evolution; Theories;
Purpose and Benefits;
Application; Linkage
With Law;
Independence and
Conflicts; Governance
Structures (Board,
Board Committees,
Company Secretary,
Shareholders, Group
Companies) and
Delegation
Frameworks;
Responsible Investing
Define corporate governance
Understand the codes and legislation supporting corporate governance in the business, sector or
industry
Provide an overview of how corporate governance emerged as a practice
My practices reflect a deep understanding of corporate governance
Understand the roles and responsibilities of the different corporate governance structures
Describe myself as a competent and experienced director
Contribute and participate actively in board meetings
FC2 Lead the
company
effectively and
ethically in the
long-term interest
of all its
stakeholders
Leadership and
Corporate Citizenship;
Ethical Values
Underpinning
Corporate Governance
(Responsibility,
Accountability,
Fairness,
Transparency); Moral
Duties (Conscience,
Identify and describe the stakeholders of my industry or sector
Describe corporate citizenship
Provide evidence of being a good corporate citizen
Live the values underpinning corporate governance
Describe ethics and how it applies to my role as a director
M = Mastery / P = Proficient / S = Satisfactory / I = Improvement needed
Certified Director Handbook Reviewed March 2020 Pg 66
COMPETENCE ELEMENTS/
COMPONENTS Statement M P S I
Commitment, Inclusivity
Of Stakeholders,
Courage,
Competence);
Sustainability;
Stakeholder Inclusivity.
Lead ethically and consistently as a director
FC3 Act as a director
within the
confines of the
law
Common-Law,
Legislation, Including
Companies Act,
Competition Act and
Other Related
Legislation and Codes.
Understand and identify the legislation governing my industry or sector
Compliant with the legislation applicable as a director in my sector or industry
FC4 Contribute
meaningfully and
effectively to
strategy - setting
and
implementation
thereof
Business Models and
Value Creation;
Strategic Risks and
Opportunities;
Considerations of
Wider Environment
including Stakeholder
Expectations; Impact of
Strategy on Society and
Natural Environment.
Define strategy, strategic risks and opportunities
Differentiate between oversight and management
Define the impact of strategy on society and the natural environment
FC5 Oversee the
management of
ethics within the
company
Ethics Risk and
Opportunity Profile;
Policies; Risk
Management;
Describe ethics in the context of the business, sector or industry
Identify and describe ethics risks and opportunity profile of the business
Discuss risk management and provide evidence of how it is applied in the business
Discuss the rewards system in the business
Describe disclosure and how it applies to the business, sector or industry
M = Mastery / P = Proficient / S = Satisfactory / I = Improvement needed
Certified Director Handbook Reviewed March 2020 Pg 67
COMPETENCE ELEMENTS/
COMPONENTS Statement M P S I
Monitoring; Reward;
Disclosure.
FC6 Oversee
remuneration
policy and its
implementation
Role of Remuneration
Committees;
Components of
Remuneration; Linkage
with Performance;
Ethical Dimension of
Remuneration; Policy;
Measurement;
Reporting;
Shareholders’ Say on
Pay.
Describe the roles and responsibilities of remuneration committees
Identify and describe different components of remuneration
Link performance to remuneration in the business
Discuss the ethical dimension of remuneration
Discuss the reporting of remuneration and related policies within the business
Describe the shareholder’s say on pay in the business, sector or industry
FC7 Serve as an
effective audit
committee
member and/ or
to relate the
functions of the
board to that of
the audit
committee
Legal Requirements for
Audit Committees, King
III Requirements, Skills,
Role in Relation to
Other Board
Committees –
Especially Risk,
Sustainability and
Social and Ethics
Committees; Oversight
of External Audit,
Internal Audit and
Finance Function;
Disclosure.
Describe the roles and responsibilities of audit committees and the members
Describe reporting and accountability of the audit committee to the board
Describe oversight of external audit, internal audit and finance function
Describe disclosure and how it applies to the business, sector or industry
M = Mastery / P = Proficient / S = Satisfactory / I = Improvement needed
Certified Director Handbook Reviewed March 2020 Pg 68
COMPETENCE ELEMENTS/
COMPONENTS Statement M P S I
FC8 Act in a manner
that demonstrates
an understanding
of the
responsibilities of
various
assurance
providers and
how these are
leveraged to
contribute to the
working of the
board and its
accountability to
stakeholders
External Audit,
Management
Reporting; Internal
Audit and Internal
Controls; Risk
Management
Framework.
Describe combined assurance
Describe the roles and responsibilities of external audit, internal audit and management reporting
in combined assurance
Describe internal controls used by the business
Describe how combined assurance is applied in the business, sector or industry
Describe role of combined assurance in accountability to stakeholders
Describe the risk management framework of the business
FC9 Interrogate
financial
statements and to
conclude on the
financial
performance of
the company
Interpretation and
sound working
knowledge of financial
requirements and
information
Critically analyse and interpret financial statements
Monitor performance based on insights gained from financial statements and reports
Contribute to decision making based on the financial statements of the business
Discuss financial requirements
Identify financial information required to make informed decisions
FC10 Oversee risk
management
policy formation
and oversight of
implementation
thereof
System and Process of
Risk Management, Risk
Tolerance and Appetite;
Role of Risk
Committee;
Implementation and
Describe risk management systems and process
Differentiate between risk tolerance and appetite
Identify and explain how the business implements and monitors the risk management plan
Use risk assessments and risk responses to inform decision making
Describe role of risk assurance and disclosure
M = Mastery / P = Proficient / S = Satisfactory / I = Improvement needed
Certified Director Handbook Reviewed March 2020 Pg 69
COMPETENCE ELEMENTS/
COMPONENTS Statement M P S I
Monitoring of Risk
Management Plan; Risk
Assessments; Risk
Responses; Assurance;
and, Disclosure.
FC11 Oversee IT policy
formation and
oversight of
implementation
thereof
IT Charters and
Policies; IT Governance
Framework; IT Risks –
Investment and
Expenditure, Protection
of Information Assets;
Assurance; Disclosure.
Describe the role of the board in developing IT policy
Describe the role of the board in overseeing the implementation of the IT policy
Describe IT charters and policies
Identify IT Risks including investment and expenditure, protection of information assets
Describe IT assurance and disclosure
FC12 Oversee
compliance
management
policy formation
and oversight of
implementation
thereof
Compliance Universe;
Compliance Framework
and Process;
Integration into Risk
Process.
Describe the role of the board in developing compliance management policy
Describe the role of the board in overseeing the implementation of the compliance management
policy
Describe the compliance universe of the business, sector or industry
Relationship between compliance and risk in the business
FC13 Oversee
stakeholder policy
formation and
oversight of
implementation
thereof
Reputational Risk;
Identification of
Stakeholders;
Stakeholder Inclusivity;
Engagement with
Stakeholders; Alternate
Describe the oversight role of the board in implementation of stakeholder management
Describe reputational risk
Identify stakeholders of the business
Describe stakeholder inclusivity
Discuss how the business engages with stakeholders
Describe alternate dispute resolution (ADR) of the business
M = Mastery / P = Proficient / S = Satisfactory / I = Improvement needed
Certified Director Handbook Reviewed March 2020 Pg 70
COMPETENCE ELEMENTS/
COMPONENTS Statement M P S I
Dispute Resolution
(ADR)
FC14 Oversee
integrated
reporting
Nature of Integrated
Reporting; Frameworks
and Principles;
Assurance
Describe integrated reporting
Describe the implementation of integrated reporting in the business using frameworks and
principles
Describe importance and role of assurance in integrated reporting
FC15 Respond to
business
challenges in a
creative and
constructive
manner
Anticipation of risks;
Dealing with Risks;
Recognition of
Business Opportunity;
Anticipating Competitor
Action; Setting Priorities
and Resource Support
Describe how the business anticipates and deals with risks and opportunities
Describe how the business anticipates competitor action and performs competitor analysis
Describe how the business sets priorities and provides resources to support use of
opportunities/addressing of risks
FC16 Gather and
analyse
information in
decision-making
by applying
logical thinking
Systems Thinking;
Organizational
Knowledge; Problem
Identification; Problem
Analysis and Solving
Describe concepts and mechanisms that support the analysis of information for decision making,
including systems thinking, organisational knowledge, problem identification, problem analysis
and solving
M = Mastery / P = Proficient / S = Satisfactory / I = Improvement needed
Certified Director Handbook Reviewed March 2020 Pg 71
Personal Competence
COMPETENCE ELEMENTS/
COMPONENTS Questions M P S I
PC1 Act in a manner
that demonstrates
self-knowledge
and self-
awareness
Emotional Self-
awareness; Knowing
Strengths and
Limitations; Self-
Confidence
Completed an independent personality profile identifying my strengths and weaknesses in the
past 5 years
Act in a manner that demonstrates self-knowledge and self-awareness
PC2 Manage self in a
manner that
contributes to the
activities of the
board
Emotional self-control;
Transparency
Adaptability;
Achievement; Positive
Demeanor
Demonstrate self-management through emotional self-control, transparency, adaptability,
personal achievement and positive demeanor
Social Competence
COMPETENCE ELEMENTS/
COMPONENTS
Questions M P S I
SC1 Adapt to
environmental
needs
Understanding others'
perspectives and taking
an active interest in
their concerns; Reading
the currents, decision
networks and politics at
the organisational level;
recognising and
meeting staff, client and
member needs
Describe the macro-, meso- and micro environment
Understand the perspectives of others
Take active interest in concerns of others’
Up to date on current issues affecting the business, sector or industry
Understand the influence of decision networks and politics on the business, sector or industry
Recognizing and meeting staff, client and member needs
SC2 Understand my role in inspirational leadership, influence and persuasion
M = Mastery / P = Proficient / S = Satisfactory / I = Improvement needed
Certified Director Handbook Reviewed March 2020 Pg 72
COMPETENCE ELEMENTS/
COMPONENTS
Questions M P S I
Interact with
fellow board
members and
management in a
manner that is
beneficial to the
company
Inspirational leadership;
Influence and
persuasion; Developing
others; Change catalyst;
Conflict Management;
Building relationships;
Teamwork and
collaboration
Develop others
Act as a change catalyst
Manage conflicts – within the board and, when appropriate, within the business
Build relationships amongst the board through teamwork and collaboration
Certified Director Handbook Reviewed March 2020 Pg 73
Skills Gap Analysis: Summary of results
Name of Candidate
Competence M P S I Competence M P S I
FC1 FC9
FC2 FC10
FC3 FC11
FC4 FC12
FC5 FC13
FC6 FC14
FC7 FC15
FC8 FC16
Total Total
Competence M P S I Competence M P S I
PC 1 SC 1
PC 2 SC 2
Total Total
If any of your ratings were “S” or “I”, then we suggest the following training at the IoDSA:
Being a Director Part 1 FC1, FC2, FC3, FC8, FC12, FC15, FC16
Being a Director Part 2 FC2, FC4, FC9, FC12, FC13, FC14, FC15, FC16
Being a Director Part 3 FC8, FC10, FC12, FC15, FC16
Being a Director Part 4 FC8, FC8, FC12, FC15, FC16
Being a Director Part 5 All competencies, excluding FC 11 and FC 14, applied through a
simulation
Finance FC9
Governance of Ethics FC5, FC2
Please note: Social and Personal Competencies are developed through soft skills training and
experience as director. These are not specific content areas addressed through DD training.
Certified Director Handbook Reviewed March 2020 Pg 74
Director Development programmes aligned to the Director Competency Framework
Competence
Certified Director – Part 1: Training & MCQs
Other
BD
1
BD
2
BD
3
BD
4
BD
5
Fin
an
ce
Go
v o
f
Eth
ics
FC1 Contribute to and function as board member within the appropriate governance structures and
cognisant of position of trust
FC2 Lead the company effectively and ethically in the long-term interest of all its stakeholders
FC3 Act as director within the confines of the law
FC4 Contribute meaningfully and effectively to strategy - setting and implementation thereof
FC5 Oversee the management of ethics within the company
FC6 Oversee remuneration policy and its implementation Responsible
Remuneration
FC7 Serve as an effective audit committee member and/ or to relate the functions of the board to that of
the audit committee
Introduction to Audit
Committee
Effectiveness
FC8 Act in a manner that demonstrates understanding of the responsibilities of various assurance
providers
FC9 Interrogate financial statements and to conclude on financial performance of company
FC10 Oversee risk management policy formation and oversight of implementation thereof
FC11 Oversee IT policy formation and oversight of implementation thereof IT Governance
FC12 Oversee compliance management policy formation and oversight of implementation thereof
FC13 Oversee stakeholder policy formation and oversight of implementation thereof
FC14 Oversee integrated reporting
Certified Director Handbook Reviewed March 2020 Pg 75
Competence
Certified Director – Part 1: Training & MCQs
Other
BD
1
BD
2
BD
3
BD
4
BD
5
Fin
an
ce
Go
v o
f
Eth
ics
FC15 Respond to business challenges in a creative and constructive manner
FC16 Gather and analyse information in decision-making by applying logical thinking
Please note: Social and Personal Competencies are developed through soft skills training and experience as director. These are not specific content
areas addressed through DD training.
Certified Director Handbook Reviewed March 2020 Pg 76
Annexure L: Examination policy and procedure
1. EXAM
1.1 Pass mark
The candidate is required to achieve 50% in order to pass the examination.
The IoDSA Examination fee allows the candidate to write the examination twice within a period of 24
months, in the event of failure. A candidate who needs to write the examination a third time (or more)
will be required to pay an additional fee.
1.2 Language
The examination is only available in English and will not be translated into another language.
Responses should also be in English.
1.3 Time
Candidates should be seated at least 15 minutes before the examination start time. The examination
venue will be available 30 minutes before start time.
1.4 Articles allowed into the Exam Room
No learning material or notes will be allowed in the exam room. Candidates are required to provide
their own writing tools such as pens and/or computer. Candidates who have chosen to type the
examination answers are required to bring their own computer and power supply. The IoDSA will not
be held liable for any technical challenges with the computer, nor can an uninterrupted electricity
supply be guaranteed.
Candidates must have their cell phones switched off and packed away in their bags. No calls, no
matter the urgency, may be taken by the candidate. Candidates are welcome to provide the IoDSA
reception telephone number, 011 035 3000, if any emergency arises. The IoDSA staff will then
convey the message to the candidate.
1.5 Format of the exam
The Certified Director examination is a 3-hour, closed book paper and you need to ensure that you
are able to complete the examination within the time allowed.
IoDSA provides answer sheets and additional paper for rough work. Candidates are required to
ensure that they have two or three pens in case they run out of ink.
2. CANDIDATE REGISTRATION AND SUPPORT
2.1 Registration
Examination registration takes place online through the IoDSA website. Access to the registration is
protected via login details of the candidate.
Certified Director Handbook Reviewed March 2020 Pg 77
IoDSA has the right to cancel any examination registration should the candidate applying for the said
exam not meet relevant criteria as required for the specific designation.
The examination fee is payable at the time of registration or before the registration closing date.
Registration closes one week prior to the examination and no registrations will be accepted after the
closing date.
2.2 Special access arrangements
Candidates who are physically disabled or impaired may request special access arrangements to
support them during the examination by applying at [email protected]. Medical evidence from
a registered medical practitioner will be required and must be submitted to the IoDSA at least 10
working days prior to the examination. The medical evidence must be current and should explain as
clearly as possible the particular difficulties that the candidate may encounter and the arrangements
that would help the candidate overcome them. The IoDSA will arrange special invigilators to deal
with the special needs. IoDSA allows an additional 15 minutes per hour for special needs candidates
and approval is at the discretion of the Director Certification Manager.
2.3 Writing methodology
Candidates are required to indicate their preference of typing or writing the examination before the
examination. Provision is then made for those candidates who have chosen to use their computers
during the examination to type the answers.
It is important to note that should there be a problem with the candidate’s computer during the
examination, the IoDSA cannot be held liable. Power plugs are provided at the venue. However,
should there be an electrical problem or load shedding, candidates might be required to complete
their exam paper on the hard copy answer sheets using handwriting.
2.4 Cancellation
Only written notice of cancellation of exam registration will be considered. Such notification should
reach the IoDSA at least 5 working days prior to the exam date. No refunds will be considered for
examination cancellations requested by the candidate
2.5 Deferral of registration to the next examination date
In the event where a candidate will not be able to write the exam registered for, the candidate may
apply, once off, in writing and not less than 8 working days prior to the exam, to have this registration
deferred tot the next examination opportunity. The candidate will be required to pay any difference in
the prescribed fee should the new examination opportunity carry a higher fee. And invoice for the
difference will be furnished to the candidate during the registration of the selected exam opportunity.
The registration for this deferred examination will be cancelled and any payments made forfeited if:
The additional invoice is not paid by the closing date of the deferred exam registration
Certified Director Handbook Reviewed March 2020 Pg 78
The candidate does not write the deferred exam as scheduled unless a medical certificate is
submitted.
2.6 Invigilators
Two invigilators will be appointed for each examination to guide and oversee the examination writing
process. They have full authority to manage the exam, including the handling of suspected
irregularities actioned by candidates.
2.7 Candidate absenteeism
Candidates that are absent from the examination will be allowed to rewrite on the next exam session
provided that the IoDSA is given a Doctor’s note (if absent because of illness) or copy of the death
certificate if the cause of absenteeism is a death in the family. Work-related requirements are not
accepted as suitable reasons for not writing the exam on the scheduled time.
Explanations must be provided in writing to the IoDSA team at [email protected].
2.8 Extra time
The questions need to be answered within the allocated hours that are provided. Candidates who
run out of time will not be allowed additional time to complete the paper.
2.9 Inability to complete exam
Candidates that are not able to complete the examination – usually because they do not feel well –
must provide a letter signed by a registered medical practitioner, no later than two working days after
the Examination. The Director Certification manager will consider the application and make a
recommendation about the status of the examination based on the request. The outcome could be
that the candidate will be required to rewrite the examination. The outcome is at the discretion of the
Director Certification Manager.
Candidates who do not provide the necessary paper work will be marked as “fail” for the examination.
2.10 Confidentiality and security of IoDSA property
The exam paper remains the property of the IoDSA and must be handed back after the examination.
Receipt of candidate examination answer sheet is signed for by an invigilator. Candidates are only
identified by their ID or IoDSA membership number. No names may be appended to the examination
paper.
Certified Director Handbook Reviewed March 2020 Pg 79
3. ASSESSMENT OF EXAMINATION PAPERS
3.1 Marking and Moderation
The assessment of the examination is managed by the IoDSA Certification Committee who may
delegate this responsibility to the Director Certification team. Assessors and moderators are
appointed prior to the exam. Assessors have three weeks to complete marking and candidates can
expect their results within five weeks from the writing of the exam.
The decision of the IoDSA Certification Committee is final and no discussion or correspondence will
be entered into.
3.2 Re-assessment process
Candidates may request a re-assessment of their scripts at a predetermined fee in the event they
failed the exam and is of the opinion that they should have passed. The application for the re-
assessment must be done within five working days of the release of the exam results. The results of
the re-assessment will be final. Should the candidate be dissatisfied with the re-assessed result, (s)he
may lodge an appeal.
3.3 Complaints and Appeal process
3.3.1 Complaints
Any invigilator, assessor, moderator or candidate can lay a complaint, ask a question about or
provide evidence pertaining to the implementation of the IoDSA examination policy, without fear of
disciplinary or unfair practices.
A complaint could relate to:
The examination (paper) itself
Administration of the examination
Assessment of the examination
Adherence to processes and procedures
Equality and impartiality of the examination process; and
The standard of service provided by IoDSA or its contractors during the examination process
A complaint must be lodged with the IoDSA Certification team (email to [email protected])
within 5 working days of the examination date. The complaint must be made in writing to the Senior
Manager: Director Certification at IoDSA. Besides personal and contact information, the complaint
must include the reasons for the complaint and must be signed and dated by the complainant.
The IoDSA Certification department must investigate the complaint and forward the complaint within
two working days from the receipt of the complaint to the relevant official and provide deadlines for
response to the complaint. When responding, within 5 working days of distribution of the complaint,
the official must include a written summary of all aspects of the case, a brief description of their
Certified Director Handbook Reviewed March 2020 Pg 80
response and an explanation of the findings. The IoDSA Certification department will formally
respond to the complainant. Should any dispute arise from this process, the candidate can lodge an
appeal to the Executive Director: Certification and member services within 5 working days of receipt
of original response to the complaint.
3.3.2 Appeals
Candidates may appeal an original or re-assessment decision if:
Material circumstances related to the conduct of the examination existed that the examiners were
unaware of;
Candidates that have requested a re-assessment and who are not satisfied with the re-assessed
results;
Procedural irregularities occurred during the exam process, which was of such a nature causing
reasonable doubt as to whether the examiner would have reached the same conclusions had the
irregularities not occurred; or
There is evidence of prejudice, bias or inadequate assessment during the assessment process.
Candidates must provide the IoDSA Certification manager with a full written statement of appeal and
the grounds upon which it is based. Appeals must be made within 15 working days of the
examination date.
The IoDSA Certification department must investigate the appeal and forward the appeal within two
working days from the receipt of the appeal to the Executive: Certification and Member Services.
When responding, within 5 working days of distribution of the appeal, the Executive Director must
include written summary of all aspects of the case, a brief description of their response and an
explanation of the findings. The IoDSA Certification department will formally respond to the appellant.
Should the appellant be dissatisfied with the outcome of the appeal, the appeal can be escalated to
the IoDSA Certification Committee, whose decision on the matter will be final.
4. CANDIDATE MISCONDUCT
Misconduct by a candidate is defined as follows:
4.1 Cheating
Being in possession of or having used any secure examination materials prior to the examination
session;
Communicating with other candidates during the examination;
Giving or receiving assistance of any kind in answering an examination question during an
examination, including allowing one’s paper to be viewed by others or copying answers from another
candidate’s answer book/examination paper;
Certified Director Handbook Reviewed March 2020 Pg 81
When using a computer/laptop to answer an exam, accessing any Wi-Fi or cellular network to gain
access to the internet;
Surfing the internet during the writing of the exam; and/or
Copying, plagiarizing or presenting work done by any other person as one’s own.
4.2 Other misconduct
Does anything that causes unnecessary distraction to other candidates or disruption to the
examination;
Fails to follow general rules or instructions of invigilators;
Removing examination materials from the examination room such as the candidate’s script or exam
paper;
Continuing to write after the invigilator instructed candidates to stop writing; and/or
Pictures of your script/answering sheet or examination paper before handing it to the invigilator.
4.3 Consequences of misconduct
Any candidate deemed to have been guilty of misconduct will be subject to a disciplinary process. If
found guilty, the candidate may receive any of the following penalties:
receive an assessment result of “fail” on the examination;
may be disqualified from writing the exam, either permanently or for a specific period of time;
Non-assessment of questions answered after the end of the examination time;
Any other penalty deemed appropriate by the IoDSA disciplinary panel.
Terms used in the Examination
Discuss Write in detail and comprehensively, using a critical approach with arguments in favour
of and/or against the statement or issue set out in the question.
Ensure that the discussion focuses on the key facts or arguments that need to be
provided in order to answer the question.
Briefly discuss Write briefly, using a critical approach with arguments in favour of and/or against the
statement or issue set out in the question.
Ensure that the discussion focuses on the key facts or arguments that need to be
provided in order to answer the question. Bullet points will be useful in this regard.
Explain Write down your thoughts to ensure that the reader clearly understands you. Make use
of illustrations, descriptions or simple but logical explanations.
List Give a list of names, facts, assumptions, actions, characteristics, etc. Use bullet points
that are self-explanatory, but do not include lengthy descriptions.
Prepare Provide a clear explanation of the main principles, points or facts required by the
question.
Complete Fill in the information on the template or table that is provided.
Certified Director Handbook Reviewed March 2020 Pg 82
i Certification policy approved by IoDSA Board on 28 November 2019; Implementation immediate.