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University Medical Center of El Paso
1-49J0SK1 February 12, 2016
Page 1 of 39
CERNER SYSTEM SCHEDULE NO. 20
This Cerner System Schedule is made effective as of March 08, 2016 (“Effective Date”), between
University Medical Center of El Paso (“Client”) and Cerner Corporation (“Cerner”) a component of El Paso County with its principal place of business at:
a Delaware corporation with its principal place of business at:
4815 Alameda Ave PO Box 20009 El Paso, TX 79905-2705, USA
2800 Rockcreek Parkway Kansas City, MO 64117, U.S.A.
Telephone: (915) 544-1200 Telephone: (816) 221-1024
This Cerner System Schedule includes the sections noted below. Client agrees to purchase the products and services set forth herein, and Cerner agrees to furnish such products and services, upon the terms and conditions of this Cerner System Schedule and the Cerner Business Agreement for Remote Hosting Option Service, dated March 25, 2008, between Client and Cerner (the “Agreement”).
Facilities
Scope of Use
Payment Terms
Term and Termination
Solution Descriptions
Pass-Through Provisions
Financial Overview
Solutions and Services
Additional Terms and Provisions
Scope of Services
Equipment Delivery
Event Activity Report
Execution Invoice
UNIVERSITY MEDICAL CENTER OF EL PASO CERNER CORPORATION
By: By:
(signature)
Marc G. Naughton
Title:
(type or print)
Title: Executive Vice President
and Chief Financial Officer
Purchase Order #: (if applicable)
Project Kick-off requested the week of:
Client will complete the following upon execution of this Cerner System Schedule:
Client Invoice Contact:
Contact Phone #:
Contact E-mail Address: Client’s account can be managed online at cerner.com by registering for Cerner eBill. To gain access to eBill, contact the Cerner Client Care Contact Center at 866-221-8877 or e-mail [email protected].
CERNER SYSTEM SCHEDULE NO. 20
University Medical Center of El Paso
1-49J0SK1 February 12, 2016
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FACILITIES
Designated Facility. Facility where the solutions will reside:
Name Address City State/ Province
Zip/Postal Code Country
Cerner data center
Permitted Facilities. For use and access by these facilities:
Name Address City State/ Province
Zip/Postal Code Country
University Medical Center of El Paso 4815 Alameda Ave PO Box 20009
El Paso TX 79905-2705 USA
Community Voices, Inc. 1100 N Stanton Ste 701 El Paso TX 79902-4156 USA
County Employee Clinic 500 East San Antonio Avenue El Paso TX 79901-2419 USA
Department of Nursing Education 415 East Yandell El Paso TX 79905-2705 USA
El Paso Children's Hospital 4825 Alameda Avenue El Paso TX 79905 USA
Texas Tech Family Practice Center 9849 Kenworthy El Paso TX 79924-4402 USA
Texas Tech School of Medicine 4800 Alberta Avenue El Paso TX 79905-2709 USA
UMC El Paso - Employee Health Clinic 4824 Alberta Ave Suite 403
El Paso TX 79905-2725 USA
UMC El Paso - Neighborhood Health Centers Fabens Clinic
101 Potasio Fabens TX 79838-3940 USA
UMC El Paso - Neighborhood Health Centers Montwood Clinic
12135 Montwood, Ste 115 EL Paso TX 79936-0963 USA
UMC El Paso - Neighborhood Health Centers Ysleta Clinic
300 South Zaragosa Bldg. B El Paso TX 79907-6635 USA
UMC El Paso Main Outpatient Rehabilitation Services & Wound Care
5340 El Paso Drive Suite E El Paso TX 79905-2838 USA
UMC El Paso Outpatient Laboratory & Mammography Services
4801 Alberta Avenue El Paso TX 79905-2707 USA
UMC El Paso Outpatient Rehabilitation Services 8360 Burnham El Paso TX 79907-1526 USA
UMC El Paso Outpatient Rehabilitation Services, Imaging, Laboratory, & Pharmacy
9839 Kenworthy El Paso TX 79924-4402 USA
UMC El Paso Women's Health Center- Crossroads 5021 Crossroads El Paso TX 79932-1635 USA
UMC El Paso Women's Health Center- Kenworthy 9839 Kenworthy El Paso TX 79924-4402 USA
UMC El Paso Women's Health Center- Murchison 2022 Murchison Suite 108 El Paso TX 79902-3058 USA
UMC El Paso Women's Health Centers & Employee Health Clinic
4824 Alberta Ave,2nd floor ThomasonAnnex Suite 403
El Paso TX 79905 USA
University Medical Center East Pharmacy 1485 George Dieter Dr Ste 107 El Paso TX 79936-7650 USA
University Medical Center of El Paso 4815 Alameda Ave PO Box 20009
El Paso TX 79905-2705 USA
University Medical Center of El Paso Dental Clinic 4824 Alberta Ave,2nd floor ThomasonAnnex
El Paso TX 79905 USA
The parties may add or substitute Permitted Facilities by amending this section, provided Client pays any relevant scope of use expansion fees in the section below.
SCOPE OF USE
Scope of Use Limits. Client will use the following solutions in accordance with the Solution Descriptions and subject to the
scope of use limits set forth below.
Solution Description Scope of Use
Metric Scope of Use Limit Scope of Use Metric Description
CareAware iBus, Cerner Device Manager Driver Library
Beds 33 The maximum number of beds for which a hospital holds a license to operate.
CareAware MultiMedia Gigabyte 1,073 A multiple of the unit byte for digital information storage.
Work Queue Manager Providers 70 A health professional legally able to write prescriptions –
CERNER SYSTEM SCHEDULE NO. 20
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physicians (M.D., D.O.), physicians assistants, or other advanced practitioners.
iAccess Production Environments
1 Total number of domains across all sites, onto which Cerner licensed software is loaded.
SurgiNet, AORN Syntegrity Content, AORN Syntegrity Content Subscription
Surgical Operations 7,600 Total annual surgical operations. Each patient (inpatient or outpatient) undergoing surgery is counted as having one surgical operation, regardless of the number of surgical procedures performed while the patient is in the operating or procedure room.
DM360 | Direct, Authorized User, Hosted Service (1,001
Each 400 Every one considered separately.
Scope of Use Expansion. If a scope of use limit is exceeded, Client agrees to pay the additional fees below, which are valid
for two (2) years after the Effective Date, and thereafter increase at a rate of five percent (5%) per year.
Solution Description Scope of Use
Metric Extending Scope of Use Limit by
Additional Licensing Fees
Additional Monthly Support
Fees Additional
Monthly Fees
CareAware iBus Beds 4 17,040 227 -
CareAware MultiMedia Gigabyte 108 20,382 273 -
Content360 Document Imaging Each 7 21,000 280 -
iAccess Production Environments
1 187,500 3,125 -
SurgiNet Each 1 Cerner’s then-current fees
SurgiNet Surgical Operations 1 - - -
SurgiNet Surgical Operations 760 44,152 592 -
AORN Syntegrity Content Subscription Surgical Operations 760 - - 83
Cerner Device Manager Driver Library Beds 4 - - 250
DM360 | Direct, Authorized User, Hosted Service (1,001
Each 40 - - 3,560
Scope of use will be measured periodically by Cerner's system tools, or, for metrics that cannot be measured by system tools or obtained through the American Hospital Association (e.g. FTEs or locations), Client will provide the relevant information (including records to verify the information) to Cerner at least one (1) time(s) per year. Client agrees that if an event occurs that will affect Client’s scope of use (such as acquisition of a new hospital or other new facility), Client will promptly notify Cerner in writing of such event no later than thirty (30) days following the effective date of such event so that Client’s scope of use can be reviewed. Any additional fees due under this Section will be payable within forty-five (45) days following Client’s receipt of an invoice for such fees. Any additional monthly fees will begin on the date the limit was exceeded, and paid (pro-rated for any partial month).
PAYMENT TERMS
LICENSED SOFTWARE
One-Time Fees. The total one-time Licensed Software fees will be paid as follows:
A. First Payment. Twenty-five percent (25%) of the total one-time Licensed Software fees will be paid on the Effective Date.
B. Second Payment. Twenty-five percent (25%) of the total one-time Licensed Software fees will be paid on August 01, 2016.
C. Third Payment. Twenty-five percent (25%) of the total one-time Licensed Software fees will be paid on January 01, 2017.
D. Final Payment. Twenty-five percent (25%) of the total one-time Licensed Software fees will be paid on May 31, 2017.
SOFTWARE SUPPORT
Monthly Fees. The monthly Support fees are payable annually beginning 90 days following the Effective Date.
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SUBSCRIPTIONS
One-Time Fees. The one-time subscription fees will be paid on the Effective Date.
Monthly Fees for Cerner Device Manager Driver Library. The monthly subscription fees are payable annually beginning on October 01, 2017.
Monthly Fees for AORN Syntegrity Content Subscription. The monthly subscription fees are payable annually beginning on April 01, 2017.
Monthly Fees for DM360 | Direct, Authorized User, Hosted Service (1,000). The monthly subscription fees are payable annually beginning on May 01, 2016.
MANAGED SERVICES
One-Time Fees. The one-time managed services fees will be paid on the Effective Date.
Monthly Fees. The monthly managed services fees are payable monthly beginning on the date set forth in the below table and shall continue for the term set forth in the Solutions and Services section of this Cerner System Schedule.
RHO Description Monthly Fee Payment Date
Dragon Direct and CPDI Scope Expansion $2,695 June 01, 2016
SurgiNet $800 January 01, 2017
Additional Concurrent Users $22,500 August 01, 2016
PROFESSIONAL SERVICES
Fixed Fee. The total professional services fees will be paid as follows:
A. First Payment. Twenty-five percent (25%) of the total professional services fees will be paid on April 01, 2016.
B. Second Payment. Twenty-five percent (25%) of the total professional services fees will be paid on October 01, 2016.
C. Third Payment. Twenty-five percent (25%) of the total professional services fees will be paid on July 15, 2017.
D. Final Payment. Twenty-five percent (25%) of the total professional services fees will be paid on December 31, 2017.
Fee for Service. Professional services provided on a “time and materials” basis will be billed monthly at the rates set forth in the "Solutions and Services" section.
EQUIPMENT AND SUBLICENSED SOFTWARE
One-Time Fees. The one-time Equipment/Sublicensed Software fees are payable upon shipment of the Equipment/Sublicensed Software.
Shipping. Client will pay standard shipping and handling fees, not to exceed $794 USD. Additional fees may apply if Client requests expedited shipping. Notwithstanding any other agreement between the parties regarding shipping terms, the items set forth in this Cerner System Schedule shall be shipped FOB the manufacturer's plant.
EQUIPMENT AND SUBLICENSED SOFTWARE MAINTENANCE
Initial Fees. The total amount of the extended initial Maintenance fees will be paid upon shipment of the applicable Equipment/Sublicensed Software.
Ongoing Fees. The total amount of the extended ongoing Maintenance fees are payable annually, beginning upon shipment of the applicable Equipment/Sublicensed Software, or directly following the completion of the initial term.
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FEE INCREASES
Cerner may increase the monthly fee for Support services and each recurring service (such as managed services, application services, subscription services, application management services, employer services, transaction services, and Shared Computing Services) any time following the initial twelve (12) month period after such recurring service fees begin (but not more frequently than once in any twelve (12) month period) by giving Client sixty (60) days prior written notice of the price increase. The amount of such annual increase will equal the lesser of CPI or 3% per annum. Cerner may also increase the fees at any time during the term if a Cerner third party supplier increases the fees to be paid by Cerner, with such increase being limited to the amount of increase in Cerner’s fee to the third party supplier.
TERM AND TERMINATION
Software Support. Support services begin 90 days following the Effective Date, and continue until terminated pursuant to the
Agreement.
Subscription Services for Cerner Device Manager Driver Library. Recurring subscription services begin on October 01,
2017 and continue for the term set forth in the "Solutions and Services" section. At the end of the applicable term, each service will automatically renew for additional 12 month periods at the rate charged in the final period of the then-current term, unless either party provides the other party with written notification of its intent to terminate the relevant service no less than 60 days prior to the expiration of the applicable then-current term.
Subscription Services for AORN Syntegrity Content Subscription. Recurring subscription services begin on April 01, 2017,
and continue for the term set forth in the "Solutions and Services" section. At the end of the applicable term, each service will automatically renew for additional 12 month periods at the rate charged in the final period of the then-current term, unless either party provides the other party with written notification of its intent to terminate the relevant service no less than 60 days prior to the expiration of the applicable then-current term.
Managed Services. All recurring managed services begin as set forth in the table below, and continue for the term set forth in
the "Solutions and Services" section. At the end of the applicable term, each service will automatically renew for additional three (3) year periods at the rate charged in the final period of the then-current term, unless either party provides the other party with written notification of its intent to terminate the relevant service no less than 60 days prior to the expiration of the applicable then-current term.
RHO Description Term Start Date
Dragon Direct and CPDI Scope Expansion June 01, 2016
SurgiNet January 01, 2017
Additional Concurrent Users August 01, 2016
Equipment and Sublicensed Software Maintenance. Maintenance warranties, if any, begin on the earlier of installation, or 30
days after shipment of the equipment and/or sublicensed software. Maintenance services will continue for an initial term of twelve (12) months, or such longer period as set forth in the "Solutions and Services" section of this Cerner System Schedule. Maintenance will automatically renew for additional periods of the same duration, unless Client provides Cerner with written notification of its intent to terminate Maintenance no less than sixty (60) days prior to the expiration of the then-current period. Cerner may terminate Maintenance services if Client fails to pay invoices for Maintenance. All unpaid charges for Maintenance will be immediately due and payable upon such termination. Client will pay all applicable penalties or fees if Maintenance services are terminated, then later reinstated.
SOLUTION DESCRIPTIONS
Each solution with a Solution Description has a code noted in the "Solutions and Services" section of this Cerner System Schedule, and that code can be entered at https://solutiondescriptions.cerner.com to view the Solution Description. These Solution Descriptions are incorporated into this Cerner System Schedule by reference. In the event a Solution Description is not published on Cerner’s website, it may be attached to this Cerner System Schedule.
CERNER SYSTEM SCHEDULE NO. 20
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1-49J0SK1 February 12, 2016
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PASS-THROUGH PROVISIONS
Where pass-through provisions are applicable to third party products and services, these provisions are referenced by a pass-through code in the "Solutions and Services" section of this Cerner System Schedule, and that code can be entered at https://passthroughprovisions.cerner.com/ to view the pass-through provisions. These pass-through provisions are incorporated into this Cerner System Schedule by reference.
FINANCIAL OVERVIEW
Description One-Time Fees Monthly Fees Annual Fees
Licensed Software 410,817.00 - -
Software Support - 5,709.00 -
Subscriptions 10,200.00 27,433.00 -
Managed Services 29,390.00 25,995.00 -
Professional Services
Fixed Fee 1,270,525.00 - -
Fee For Service 37,605.00 - -
Equipment 130,281.88 - -
Sublicensed Software 222,105.00 - -
Equipment and Sublicensed Software Maintenance
Year 1 - - 48,142.25
TOTALS: 2,110,923.88 59,137.00 48,142.25
All prices in this Cerner System Schedule are shown in US Dollar (USD).
SOLUTIONS AND SERVICES
LICENSED SOFTWARE
Solution Code Description Qty Scope One-Time
Fees
Monthly Support
Fees Solution
Description Code Pass-Through
Code
Quote: CareAware iBus for BMDI -Anesthesia (1-9288263429-R-5)
CI-200800 CareAware iBus for Bedside Medical Devices 33 Beds 42,174 562 CI-200800_05
Solution Code Description Qty Scope One-Time
Fees
Monthly Support
Fees Solution
Description Code Pass-Through
Code
Quote: Cerner Solutions (1-9287178611-R-5)
IF-29095 Item Master Synchronization Incoming 2,422 Full Time Equivalents
(FTEs)
2,988 73 IF-29095_03
SU-20320A Anesthesia Management 7,600 Surgical Operations
39,129 515 SU-20320_11
SU-20500A Surgical Management Suite 7,600 Surgical Operations
115,402 1,519 SU-20500_02
Solution Code Description Qty Scope One-Time
Fees
Monthly Support
Fees Solution
Description Code Pass-Through
Code
Quote: Cerner Solutions- Optional CAMM (1-9404862724-R-1)
MM-22260 CareAware MultiMedia - Digital Objects 1,073 Gigabyte 70,875 936 MM-22260_05
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1-49J0SK1 February 12, 2016
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Solution Code Description Qty Scope One-Time
Fees
Monthly Support
Fees Solution
Description Code Pass-Through
Code
Quote: EPCS (1-10465051371-R-2)
CTP-IATK-WKAUTH-MED
Instant Access Workflow Authentication (250-499 beds)
1 Production Environments
56,250 844 CTP-IATK-WKAUTH_02
Solution Code Description Qty Scope One-Time
Fees
Monthly Support
Fees Solution
Description Code Pass-Through
Code
Quote: Technology-Content360 Batch Scanning (1-9287399262-R-11)
CTP-CTRQ-PRV Work Queue manager provider license 70 Providers 84,000 1,260
SUBSCRIPTIONS
Solution Code Description Qty Scope Term (Mo)
One-Time Fees
Monthly Fees
Solution Description Code
Pass-Through Code
Quote: CareAware iBus for BMDI -Anesthesia (1-9288263429-R-5)
CI-200999 Cerner Device Manager Driver Library 33 Beds 60 2,062 CI-200999_03
Solution Code Description Qty Scope Term (Mo)
One-Time Fees
Monthly Fees
Solution Description Code
Pass-Through Code
Quote: Cerner Solutions (1-9287178611-R-5)
SU-22015 AORN Syntegrity Content 7,600 Surgical Operations
10,200 SU-22015_03 12300_CSC
SU-22020 AORN Syntegrity Content Subscription 7,600 Surgical Operations
60 170 SU-22015_03 12300_CSC
Solution Code Description Qty Scope Term (Mo)
One-Time Fees
Monthly Fees
Solution Description Code
Pass-Through Code
Quote: Technology - Dragon Direct (1-10404760761-R-6)
DMDRT-SVC-1001 DM360 | Direct, Authorized User, Hosted Service (1,001
400 Each 36 25,200 58560_NUA
MANAGED SERVICES
Solution Code Description Qty Scope Monthly Range
Term (Mo)
One-Time Fees
Monthly Fees
Solution Description Code
Pass-Through Code
Quote: Technology - RHO (Add Users) (1-10430746679-R-3)
CFG_CMS CernerWorks 1 Each
CTS-RHO1TIME
Remote Hosting (One-time Setup Fees)
1 Each 22,500 10400_MSR
CTS-RHORECUR
Remote Hosting (Recurring Fees) 1 Each 1 to 44 44 22,500 10400_MSR
Solution Code Description Qty Scope Monthly Range
Term (Mo)
One-Time Fees
Monthly Fees
Solution Description Code
Pass-Through Code
Quote: Technology - RHO (Batch Scanning at 3 Facilities) (1-9410244802-R-3)
CFG_CMS CernerWorks 1 Each
CTS-RHO1TIME
Remote Hosting (One-time Setup Fees)
1 Each 3,600 10400_MSR
CTS-RHORECUR
Remote Hosting (Recurring Fees) 1 Each 1 to 46 46 1,800 10400_MSR
Solution Code Description Qty Scope Monthly Range
Term (Mo)
One-Time Fees
Monthly Fees
Solution Description Code
Pass-Through Code
Quote: Technology - RHO (Dragon Direct) (1-10469249029-R-1)
CFG_CMS CernerWorks 1 Each
CTS-RHO1TIME
Remote Hosting (One-time Setup Fees)
1 Each 1,690 10400_MSR
CTS-RHORECUR
Remote Hosting (Recurring Fees) 1 Each 1 to 46 46 895 10400_MSR
CERNER SYSTEM SCHEDULE NO. 20
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1-49J0SK1 February 12, 2016
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Solution Code Description Qty Scope Monthly Range
Term (Mo)
One-Time Fees
Monthly Fees
Solution Description Code
Pass-Through Code
Quote: Technology - RHO (SurgiNet Add-on) (1-9288463761-R-2)
CFG_CMS CernerWorks 1 Each
CTS-RHO1TIME
Remote Hosting (One-time Setup Fees)
1 Each 1,600 10400_MSR
CTS-RHORECUR
Remote Hosting (Recurring Fees) 1 Each 1 to 39 39 800 10400_MSR
PROFESSIONAL SERVICES
Phase Project **Bill Type Solution Rate Metric Qty Fees
Pass-Through Code
Quote: CareAware iBus for BMDI -Anesthesia (1-9288263429-R-5)
1 DvcWrks BMDI FF FF CareAware iBus BMDI Implementation Services 28,800
Phase Project **Bill Type Solution Rate Metric Qty Fees
Pass-Through Code
Quote: EPCS (1-10465051371-R-2)
1 ATG iAccessFF FF Cerner Instant Access Workflow Authentication 12,000
1 ATG SSOFF FF Imprivata Implementation 24,000
Phase Project **Bill Type Solution Rate Metric Qty Fees
Pass-Through Code
Quote: Professional Services (1-9287576507-R-15)
1 Clinical Adoption FF Clinical Adoption 62,438
1 Consulting Content FF Consulting Content 66,756
1 Conversion Support FF End-User Conversion Support
Conversion Support 850 Shifts 7 5,950
1 Learning FF Learning Services
Training (EUT, TTT, Learning Lab) Each 1
Learning Consultant - PS 98 Hour 102 9,945
Adoption Coaching Each 1
Learning Specialist - Physician Adoption Acute 90 Hour 222 19,980
1 CCL FF Implementation Services 27,000
1 Consulting FF Emerging Services 51,624
1 Consulting FF Engagement Management 243,412
1 Consulting FF Foundations 31,718
1 Consulting FF FSI - Incoming Servers 15,538
1 Consulting FF Implementation Services 28,029
1 Consulting FF SurgiNet Tier 1 232,251
1 Conversion Supt FF Implementation Services 90,720
1 Lighthouse FF Lighthouse Update Services 29,700
1 Optimization FF Implementation Services 33,750
1 Physician Doc Opt FF Implementation Services 33,750
1 Provation Interface FF FSI - Support 29,379
1 Registration OPT FF Implementation Services 33,750
Phase Project **Bill Type Solution Rate Metric Qty Fees
Pass-Through Code
Quote: Professional Services - Dragon learning (1-10695901345-R-1)
1 Adoption Coaching FFS Adoption Coaching
Learning Specialist - Physician Adoption Dragon 120 Hour 64 7,680
CERNER SYSTEM SCHEDULE NO. 20
University Medical Center of El Paso
1-49J0SK1 February 12, 2016
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Phase Project **Bill Type Solution Rate Metric Qty Fees
Pass-Through Code
Quote: Technology - Dragon Direct (1-10404760761-R-6)
1 VR Services FF FF Nuance Dragon Direct Installation Services 8,250
Phase Project **Bill Type Solution Rate Metric Qty Fees
Pass-Through Code
Quote: Technology-Content360 Batch Scanning (1-9287399262-R-11)
1 ATG DOC IMAGING FF FF Content360 - Document Imaging Custom Services 10,125
1 ATG DOC IMAGING FF FF Content360 - Batch - Clinical Records 118,800
1 ATG DOC IMAGING FF FF Content360 - Batch - Clinical Records Extension 25,785
1 ATG DOC IMAGING FF FF Content360 - Work Queue Management Extension 27,000
**FF = Fixed Fee / FFS = Fee For Service
Professional services pricing is valid until May 10, 2016. If a Cerner System Schedule is not executed on or before such date, this pricing is considered null and void and will be subject to revision. Cerner will not schedule resources for implementation services until this Cerner System Schedule has been executed by both parties and processed by Cerner.
EQUIPMENT
Line # Solution Code Description Qty Scope
Unit One-Time
Fees
Extended One-Time
Fees Install Fees
Solution Description Code
Pass-Through Code
Quote: CareAware iBus for BMDI -Anesthesia (1-9288263429-R-5)
1 CFG_BMDI CareAware BMDI 1 Each
6 CCE-N270/1G-R20IEI
IEI 8.4in Fanless Panel PC SVGA High Brightness Touch
33 Each 1,176.00 38,808.00
7 A3L791-10 Belkin - Patch cable - RJ-45 (M) - RJ-45 (M) - 10 ft -
33 Each 3.15 103.86
8 2011-0503-00 IEI 6-Port CE power brick mounting bracket
33 Each 25.00 825.00
9 CW-DEVICEID Device Adapter 33 Each 250.00 8,250.00
10 13400 Cables to Go - USB cable - Type
A (M) - Type B (M)
33 Each 3.20 105.60
11 MBST 272006MOD-F Adapter, DE9 Male to DE9 Female, Datex-Ohmeda
16 Each 9.84 157.44
12 UC232A USB-to-Serial Converter 16 Each 20.87 333.98
Line # Solution Code Description Qty Scope
Unit One-Time
Fees
Extended One-Time
Fees Install Fees
Solution Description Code
Pass-Through Code
Quote: EPCS (1-10465051371-R-2)
4 CFG_IMPRIVATA Imprivata Solutions 1 Each
8 HDW-VDIGI-GO3-SOFT-100
Digipass Go Series Soft Token (Qty 100-499)
100 Each 20.00 2,000.00 4400_IMP
11 HDW-IMP-1C Imprivata Fingerprint Reader -FIPS/EPCS (Qty 25-999)
50 Each 149.00 7,450.00 4400_IMP
Line # Solution Code Description Qty Scope
Unit One-Time
Fees
Extended One-Time
Fees Install Fees
Solution Description Code
Pass-Through Code
Quote: Technology - Dragon Direct (1-10404760761-R-6)
2 0POWM2N-D04 PowerMic II Non-Scanner Microphone: Level D (50+)
150 Each 275.00 41,250.00 58620_NUA
Line # Solution Code Description Qty Scope
Unit One-Time
Fees
Extended One-Time
Fees Install Fees
Solution Description Code
Pass-Through Code
Quote: Technology-Content360 Batch Scanning (1-9287399262-R-11)
15 PA03575-B065 fi-6800 scanner, 130ppm/260ipm, PSIP
1 Each 15,998.00 15,998.00
17 PA03576-B605 Fujitsu 6670 3 Each 5,000.00 15,000.00
At the time of the actual order, Cerner may substitute individual equipment items listed above based on availability and technological advancements. Cerner and Client may also agree to replace certain equipment items with other Cerner offerings. If the substitution items result in an increase in fees, Cerner and Client will discuss the fee increase prior to ordering such items.
CERNER SYSTEM SCHEDULE NO. 20
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1-49J0SK1 February 12, 2016
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SUBLICENSED SOFTWARE
Line # Solution Code Description Qty Scope
Unit One-Time
Fees
Extended One-Time
Fees Install Fees
Monthly Support
Fees Solution
Description Code Pass-Through
Code
Quote: EPCS (1-10465051371-R-2)
6
6 VIR-APP OneSign New Virtual Appliance
3 Each 1,895.00 5,685.00 4400_IMP
7 VASCO License: OneSign VASCO License 50-20,000 Users
100 Each 10.00 1,000.00 4400_IMP
9 SSO/AM-50 License: OneSign SSO/AM 50-499 Users
100 Each 75.00 7,500.00 4400_IMP
10 FBID-50 License: OneSign FBID License 50-1,499 Users
100 Each 10.00 1,000.00 4400_IMP
Line # Solution Code Description Qty Scope
Unit One-Time
Fees
Extended One-Time
Fees Install Fees
Monthly Support
Fees Solution
Description Code Pass-Through
Code
Quote: Technology-Content360 Batch Scanning (1-9287399262-R-11)
1 CFG_CPDI_SW CPDI - Imaging Software 1 Each
4 EE#T024-001U-CER
1 concurrent station(enterprise)
2 Each 2,880.00 5,760.00
5 EE#T024-010U-CER
10 concurrent stations(enterprise)
1 Each 27,900.00 27,900.00
6 EE#T024-020U-CER
20 concurrent stations(enterprise)
1 Each 54,900.00 54,900.00
7 EE#Y024-002M-CER
Image vol 2M/yr-Ent 2 Each 10,800.00 21,600.00
8 EE#Y024-010M-CER
Image vol 10M/yr-Ent 1 Each 48,100.00 48,100.00
9 AE#VY10-002M-CER
PDF I+T 2M/Yr 2 Each 5,200.00 10,400.00
10 AE#VY10-010M-CER
PDF I+T 10M/Yr 1 Each 18,000.00 18,000.00
11 CFG_CPDI_SW_TEST CPDI Test Software 1 Each
12 EE#T024-005U-CER
5 concurrent stations(enterprise)
1 Each 14,000.00 14,000.00
13 EE#Y024-600K-CER
Image vol 600K/yr-Ent 1 Each 3,830.00 3,830.00
14 AE#VY10-600K-CER
PDF I+T 600K/Yr 1 Each 2,430.00 2,430.00
19 CFG_CPDI_SW CPDI - Imaging Software 1 Each
EQUIPMENT AND SUBLICENSED SOFTWARE MAINTENANCE
Line # Manufacturer Part # Description Level of Service Qty
Initial Maint Term (Mo)
Extended Initial
Maintenance Fees
On-going Maint Term (Mo)
Extended Ongoing
Maintenance Fees
Quote: CareAware iBus for BMDI -Anesthesia (1-9288263429-R-5)
6 CCE-N270/1G-R20IEI IEI 8.4in Fanless Panel PC SVGA High Brightness Touch
9x5 M-F Advanced Exchange
33 0 0.00 12 1,857.24
9 CW-DEVICEID Device Adapter 9x5 M-F Advanced Exchange
33 0 0.00 12 605.01
Line # Manufacturer Part # Description Level of Service Qty
Initial Maint Term (Mo)
Extended Initial
Maintenance Fees
On-going Maint Term (Mo)
Extended Ongoing
Maintenance Fees
Quote: EPCS (1-10465051371-R-2)
7 VASCO License: OneSign VASCO License 50-20,000 Users 24x7 M-Su Phone Support 100 0 0.00 12 300.00
9 SSO/AM-50 License: OneSign SSO/AM 50-499 Users IMP Premium 24x7 M-Su Phone Support
100 0 0.00 12 2,430.00
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Line # Manufacturer Part # Description Level of Service Qty
Initial Maint Term (Mo)
Extended Initial
Maintenance Fees
On-going Maint Term (Mo)
Extended Ongoing
Maintenance Fees
Quote: CareAware iBus for BMDI -Anesthesia (1-9288263429-R-5)
10 FBID-50 License: OneSign FBID License 50-1,499 Users IMP Premium 24x7 M-Su Phone Support
100 0 0.00 12 357.00
Line # Manufacturer Part # Description Level of Service Qty
Initial Maint Term (Mo)
Extended Initial
Maintenance Fees
On-going Maint Term (Mo)
Extended Ongoing
Maintenance Fees
Quote: Technology-Content360 Batch Scanning (1-9287399262-R-11)
12 EE#T024-005U-CER 5 concurrent stations(enterprise) 24x7 M-Su Phone Support 1 0 0.00 12 2,244.00
13 EE#Y024-600K-CER Image vol 600K/yr-Ent 24x7 M-Su Phone Support 1 0 0.00 12 624.00
14 AE#VY10-600K-CER PDF I+T 600K/Yr 24x7 M-Su Phone Support 1 0 0.00 12 396.00
4 EE#T024-001U-CER 1 concurrent station(enterprise) 24x7 M-Su Phone Support 2 0 0.00 12 936.00
5 EE#T024-010U-CER 10 concurrent stations(enterprise) 24x7 M-Su Phone Support 1 0 0.00 12 4,464.00
6 EE#T024-020U-CER 20 concurrent stations(enterprise) 24x7 M-Su Phone Support 1 0 0.00 12 8,784.00
7 EE#Y024-002M-CER Image vol 2M/yr-Ent 24x7 M-Su Phone Support 2 0 0.00 12 3,456.00
8 EE#Y024-010M-CER Image vol 10M/yr-Ent 24x7 M-Su Phone Support 1 0 0.00 12 7,704.00
9 AE#VY10-002M-CER PDF I+T 2M/Yr 24x7 M-Su Phone Support 2 0 0.00 12 1,680.00
10 AE#VY10-010M-CER PDF I+T 10M/Yr 24x7 M-Su Phone Support 1 0 0.00 12 2,880.00
16 S6800-BAIW247-1 fi-6800 First Year Basic 24/7 24x7 M-Su Phone Support 1 12 3,200.00 0 0.00
18 S6670-BAIW247-1 fi-6670 1st Yr Basic 24/7 24x7 M-Su 4 HR 3 12 6,225.00 0 0.00
At the time of the actual order, Cerner may substitute individual technology solutions based on availability and/or technological advancements. In the event of a substitution, the corresponding Maintenance services and fees are subject to change for the substituted items. If the substitution Maintenance services result in an increase in fees, Cerner and Client will discuss the fee increase prior to ordering such Maintenance services.
ADDITIONAL TERMS AND PROVISIONS
EQUIPMENT AND SUBLICENSED SOFTWARE MAINTENANCE TERMS
Maintenance Services for Equipment. Maintenance services for Equipment are: (a) initial determination of the source of
the problem, problem management, critical situation escalation and recovery services; (b) dispatching and coordinating the activities of the third party Maintenance supplier; (c) communicating with the third party Maintenance supplier throughout the resolution of the issue; (d) field change orders; and (e) inclusion of Equipment issues in a tracking database. Maintenance services for Equipment do not include consumables.
Maintenance Services for Sublicensed Software. Maintenance services for Sublicensed Software are: (a) initial
determination of the source of the problem, problem management, critical situation escalation and recovery services; (b) providing all new versions, modifications, and patches of Sublicensed Software that Cerner is authorized to distribute; (c) communicating with third party Maintenance providers throughout the resolution of the issue, (d) inclusion of Sublicensed Software issues in a tracking database.
Maintenance Renewals. The initial term for Maintenance is set forth in the “Solutions and Services” section of this Cerner
System Schedule , and automatically renews for additional periods of the same duration, unless Client provides written notification of termination no less than 60 days prior to the expiration of the then-current period. Client will also notify Cerner of any Equipment items that are no longer being used by Client, and therefore no longer require Maintenance. Cerner may terminate Maintenance services if Client fails to pay invoices for Maintenance.
Equipment Coverage Levels.
24x7 M-Su 4 HR. Monday through Sunday, 24 hours per day, 365 days per year, on-site coverage. Service effort is
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EQUIPMENT AND SUBLICENSED SOFTWARE MAINTENANCE TERMS
continuous until problem is resolved. 24x7 4 HR service does not guarantee that service will be completed same day due to part availability.
9x5 M-F 4 HR. Monday through Friday, 8 AM to 5 PM CST, on-site coverage. Service effort is continuous until problem is resolved, excluding country holidays. On-site coverage does not guarantee that service will be completed same day due to part availability.
9x5 M-F Next Business Day. Monday through Friday, 8 AM to 5 PM CST with the objective of completion the next business day.
9x5 M-F Depot. Monday through Friday, 8 AM to 5 PM CST for service calls. Equipment is shipped to the manufacturer where it is repaired and returned to Client’s facility.
9x5 M-F Advanced Exchange. Monday through Friday, 8 AM to 5 PM CST for service calls. A replacement will be shipped the next business day and requires return of the replaced equipment within 15 days of receiving the replaced device. Service requests placed after 1 PM CST cannot be guaranteed next business day delivery. If more than one device is being requested for replacement, one will be Advance Exchange and the remaining will be returned on a best effort basis depending upon availability of replacements.
Sublicensed Software Coverage Levels. Service effort is continuous until the problem is resolved.
24x7 M-Su Phone Support. Monday through Sunday, 24 hours per day, 365 days per year.
Changes to Maintenance Services. Changes to Maintenance services must be requested in writing by Client, and will take
effect within 60 days after receipt of a signed change order.
Technology components can be added to Maintenance coverage if they are in good working order. If a component is not in good working order, Cerner can arrange for it to be repaired on a time and materials basis prior to being placed on Maintenance. Serial numbers must be provided.
Inventory. Client must review all Cerner Renewal Letters to ensure accuracy, and to avoid costly time and materials charges
for uncovered items. Client should provide Cerner with any missing or incorrect serial numbers as soon as possible to keep records current. Client should also notify Cerner when technology components are replaced as the result of a service call in order to avoid coverage issues.
Upgrades. Maintenance services do not include hardware/technology updates. Maintenance services include software
updates once they become available and have been certified for use by Cerner.
Pricing and Allowances. Equipment and/or Sublicensed Software Maintenance pricing and allowances granted by Cerner
are confidential and are not to be discussed outside the context of this arrangement. Allowances are available for multi-year Maintenance and prepaid terms of one year or greater. Prices do not include any applicable taxes.
Multi-Year Commitments. Fees associated with the initial term are deemed prepaid and are non-refundable.
SCOPE OF SERVICES
This section defines the service deliverables ("Scope") for the services set forth in this Cerner System Schedule.
MANAGED SERVICES
REMOTE HOSTING OPTION (RHO) SERVICES
SCOPE OF USE LIMITS
Cerner Solutions. The managed services fees set forth in the “Solutions and Services” section of this Ordering Document
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REMOTE HOSTING OPTION (RHO) SERVICES
are based on the following scope of use limits, and apply only to RHO services for the Cerner solution(s) set forth below:
Scope of Use Metric Scope of Use Limit
Peak Concurrent Logons Beginning August 1, 2016 (150) Additional Peak Concurrent Logons This would make the overall Remote Hosting Concurrent Logon scope limit beginning August 1, 2016 a total of 775 (475+150+150) for the combination of Cerner System Schedule No. 1, Cerner System Schedule No. 17 and this agreement.
Cerner Solutions to be Hosted SurgiNet (Surgical Mgt., Anesthesia Mgt., Dept Supply Chain) Dragon Direct (via Nuance hosted Cloud system) Content 360 Image Retrieval Service CPDI Document Imaging Scope Expansion
OTHER SCOPE LIMITS
Dragon Direct (via Nuance hosted Cloud system)
Millennium Citrix farm capacity increased to adequately support the integration associated with up to (400) Dragon Direct users.
Client responsible for installation of client site servers and/or peripheral devices required for transcription (e.g., local workstations, microphones, etc.) and end user training
Client responsible for internet bandwidth required for application communication (refer to Nuance Dragon Direct documentation for details)
Note – the Following scope limits will replace the Document Imaging Scope limits defined in Cerner System Schedule No. 17 and Cerner System Schedule No. 19. Content 360 Document Imaging
Storage: See Image Aware Virtual Archive scope
Batch Capture and Single Document Capture (assumes all Client facilities share same set of batch services
(7) Ascent Capture Servers (6 Production and 1 Test) (Located at six Client Sites)
Ascent Capture servers owned and remotely managed by Cerner, but located at Client site
Client responsible for the creation and management of client developed reporting queries. In the event that queries result in a material impact to the telco circuits or cause a Millennium production domain Unscheduled Downtime, such Unscheduled Downtime would be excluded from Millennium RHO System Availability calculations.
RHO Services fees do not include Document Imaging Client site devices (e.g. workstations, scanners, handheld devices, etc.). Client must have Document Imaging Licensing adequate to support contracted RHO configuration. (e.g. If Client does not currently own ACIS Licenses or does not own test server Licenses, Client must purchase additional Document Imaging Licenses adequate to support scoped RHO configuration.)
Content 360 Image Retrieval Service
Web Services instances used to pass data between Client’s Millennium system and 3M or Optum Computer Assisted Coding (CAC) system.
Client will provide third party application licenses/sub-licenses, routine maintenance, and implementation services related to the CAC solution
General Assumptions
The basic roles and responsibilities of Cerner and Client for the Cerner solution hosting will be the same as set forth in the Ordering Document originally executed between the parties for RHO services.
Solutions will run in Client’s existing production domain being remote hosted by Cerner.
Managed services fees do not include Licensed Software, Sublicensed Software, Licensed Software Support, Maintenance, or professional services.
Cerner provides the Layered Software needed to deliver core RHO services (e.g., OS, middleware etc.).
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REMOTE HOSTING OPTION (RHO) SERVICES
The fees set forth in the “Solutions and Services” section of this Ordering Document apply only to the addition of the solutions to the RHO scope. Fees do not include the potential impact of additional Users. If the addition of these solutions results in additional concurrent logons and the necessity to expand the Peak Concurrent Logon scope limit, this will be addressed pursuant to the scope expansion pricing for Peak Concurrent Logons set forth in the Ordering Document originally executed between the parties for the RHO services
SCOPE OF USE EXPANSION
In the event a scope of use limit set forth in the “Scope of Use Limits” section of this Scope is exceeded, Client agrees to expand the scope of use and pay the additional managed services fees set forth below for the applicable scope limit that has been exceeded.
Cerner Solutions
Scope of Use Metric Extending Scope of Use Limit By
Additional
One-Time Fees
Additional
Monthly Fees
CPDI Ascent Capture Server (1) Ascent Capture Server
$1,200 $600
Dragon Direct Users (100) Users $500 $250
All Prices are in US Dollar (USD)
Client’s scope of use will be measured periodically by Cerner's system tools. Client agrees that if an event occurs that will materially affect Client’s scope of use (such as acquisition of a new facility, change in number of Users, change in number of thick Client workstations, etc.), Client will promptly notify Cerner in writing no more than 60 days following the effective date of such event so that Client’s scope of use can be reviewed.
PROFESSIONAL SERVICES
CAREAWARE IBUS BMDI IMPLEMENTATION SERVICES
(CTS-IBUS-BMDI)
CareAware iBus was created to facilitate communication of information between bedside medical devices (ex: physiologic monitors) and the electronic medical record (EMR). CareAware iBus has the ability to distinguish the make/model/type of a particular device, load the associated device connectivity driver, and govern communication between the device and the appropriate EMR.
Implementation Summary
Number of unique device models: 2
Number of facilities to be implemented: 1
Number of beds implemented by Cerner: 33
Installation is limited to 3 servers (2 production, 1 non-production).
Medical Devices Cerner will assist in the integration of the number of unique device models defined in the “Implementation Summary” of this Scope.
Client shall incur additional fees if services are requested beyond the scope of work herein.
Facilities To ensure the most effective rollout, devices to be implemented per facility are to be agreed upon by both Cerner and Client.
Client shall incur additional fees if services are requested beyond the scope of work herein.
Beds Implemented Cerner will assist in the implementation of medical devices for the number of beds defined in the “Implementation Summary” of this Scope.
CareAware iBus Install CareAware iBus on Linux or Windows server.
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CAREAWARE IBUS BMDI IMPLEMENTATION SERVICES (CTS-IBUS-BMDI)
Installation and Configuration
Install Cerner iCommand and iBus management applications.
Test core CareAware iBus functionality.
Provide knowledge transfer on management of the CareAware iBus.
Device Adapter Configuration (If Applicable)
Install tools necessary to configure device adapter.
Configure up to 10 device adapters
o Device adapter configuration only applies if connecting directly to the medical device through a Cerner connectivity engine (CCE).
Provide knowledge transfer on configuration of device adapters.
CCE Configuration
(If Applicable)
Connect CCE to the network.
o Client is responsible for mounting and running cable for the CCE throughout the facility (Cerner can provide how-to guidance on this).
Configure up to 10 CCE devices.
o CCE configuration only applies with the direct connect method (devices connecting through a vendor gateway or by other means do not require a CCE).
Provide knowledge transfer on the installation, configuration, and management of CCE.
Bedside Medical Device Integration
Define data elements.
Build application.
Establish connectivity to device (through Gateway if applicable).
Map parameters to event codes.
Provide knowledge transfer for process workflow and troubleshooting.
Test Device Connectivity
Cerner will test basic device connectivity and data flow.
Cerner will ensure standard communication with the device is successful, but it is Client’s responsibility to perform unit, integration, and system tests with all devices in the environment.
Cerner will assist in troubleshooting and resolving issues that arise from Client testing.
Deliverables Install and configure CareAware solution as set forth in this Scope.
Provide knowledge transfer and documentation regarding maintenance, server configuration, and operational procedures.
Estimated Work Effort and Duration
Estimated project duration is 4-6 months, depending on the number of devices and connectivity method.
o Number of beds and devices configured in each room will determine the actual project duration.
Conversion Support
Cerner will provide up to 36 hours of conversion support when applicable.
Frequency An initial bedside medical device integration discovery visit will be conducted to determine number/type of devices and application workflow.
A project kickoff will follow where the project plan, domain strategy, remaining visits, and more will be discussed.
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CERNER INSTANT ACCESS WORKFLOW AUTHENTICATION SCOPE OF WORK (CTS-IA-WFAUTH)
Service Description
Cerner Instant Access – Workflow Authentication has the capability to enable re-authentication in
the point of the workflow where authentication is needed, especially for the ePrescribing of controlled substances (EPCS) or medications process where a dual authentication or advanced authentication is required
Services Overview Cerner will provide services to implement workflow authentication for Cerner Instant Access.
During this engagement Cerner will configure functionality for advanced authentication, assist in the deployment of the advanced authentication devices, provide administrative training and provide train-the-trainer sessions for Client staff responsible for training end users of the advanced authentication and the workflow authentication capability
Discovery Process Identify Client organizational, clinical, and technical basis including:
o Current solutions in the current production domain
o Solutions and sites scheduled to go live through the documented Cerner Millennium solution roll-out schedule
o Gathering authentication requirements specific to Client’s business model
o Current computing infrastructure
o Technical initiatives
Identify advanced authentication methods to be used
Identify existing software distribution technologies
Provide a high-level analysis and recommendation regarding the integration of physical and system access (if applicable)
Produce the project plan consisting of recommended configurations, integrations, and technologies as identified
Identify Client-defined end-states as defined by Client’s requirements and produce gap-analysis and high-level recommendations
Manage the project
o Implementation kick-off and project planning
A conference call between information technology (IT) staff, the project manager, and Cerner to ensure project readiness, define project roles, set expectations, and articulate project definition. Once on-site the project team will review the project plan that incorporates major deliverables and milestones
o Project status updates weekly for the first month, bi-weekly there-after. Status meetings to be scheduled by Cerner and Client project manager
Knowledge Transfer
Administrator training:
o Conduct a one day on-site session that focuses on training Client-assigned single sign on (SSO) administrator on the architecture overview, SSO policies, software deployment options, and reporting
Help desk training:
o Conduct training sessions on resolving common technical problems and identifying advanced authentication resources for technical assistance.
End user training:
o Coordinate with Client in setting up and scheduling end user education sessions that cover the following:
End user enrollment for advanced authentication management Changes to expect in current workflows Support path during and after deployment
Deliverables Install and configure advanced authentication devices and workflow authentication policies
Validate and test the advanced authentication solution with production pilot group
Train end users, help desk, and administrators
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CERNER INSTANT ACCESS WORKFLOW AUTHENTICATION SCOPE OF WORK (CTS-IA-WFAUTH)
Assumptions Client will provide a minimum of 1 workstation per operating system configured with all identified applications and accounts for workflow authentication
Client is familiar with the core technologies used in this solution
All work will be performed at Client’s location unless otherwise noted or agreed upon
IMPRIVATA IMPLEMENTATION (CTS-IMPRVT-IMP)
Overview Cerner will provide technical consultation services to review the configuration and integrity of the Single Sign-On (SSO) environment. Cerner will review the SSO appliance configuration, configure review SSO computer and user policies, review administrative management, and review deployed application profiles.
Certain tasks are dependent on the availability of Client technical personnel for verification, testing, and knowledge transfer. Cerner will identify those Client tasks at the beginning of the project to facilitate scheduling and coordination.
Discovery Identify any known changes in Client’s technical infrastructure including:
o Current solutions in the production domain
o Current technical infrastructure
o SSO-enabled application upgrades
o Review enabled users, groups, or any planned rollouts
Assessment Review appliance configuration, review backup and recovery process.
Review security policies: user and computer.
Document environment configuration.
Review reporting and event notifications. Provide guidance on how to enable or review existing reports/events.
Discuss Client technical roadmap and how SSO might be impacted. Ensure awareness to technical configuration considerations of any significant environment change (e.g. upgrades: application, SSO appliance/agent, Citrix). It is Client’s responsibility to review these technical topics and determine how they might impact the existing Client environment.
End user training:
o Cerner will provide knowledge transfer to identified Client trainer. Client is responsible for scheduling and performing end user education sessions that cover the following:
End user enrollment for SSO and self-service password management (if in use by Client)
Changes to expect in current workflows Support path during and after deployment
Deliverables Document appliance configuration
Document default policy – user and computer
Document deployed applications
Assumptions For proper knowledge transfer Cerner strongly recommends Client be familiar with the core technologies used in this solution.
All work will be performed at Client’s location unless otherwise noted or agreed upon.
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IMPRIVATA IMPLEMENTATION (CTS-IMPRVT-IMP)
Cerner may recommend environment changes. If so, Client is responsible for testing and implementing. Implementation is not included in this Scope.
Client will provide access to SSO environment (e.g. appliances, Citrix servers, desktops, etc.).
IMPLEMENTATION SERVICES
Project Duration The following project start date is an estimate and subject to adjustment based upon the Effective Date of this Ordering Document. Cerner requires a minimum of 90 days following the Effective Date to accommodate pre-project activities such as planning, staffing, and technology activities. The overall duration of this project (from the “project kick-off” event to the “go-live” event), based on the scope of services detailed in this Ordering Document, is expected to be 10 month(s).
Estimated project start date: 04/27/16
Application Modules for Project Scope
Revision: Cerner Millennium® 2015 Cumulative Production Packages plus Cumulative Service Packages
Solutions Duration (weeks)
Foundations: Core, Charge Services Lighthouse Hospital Quality Reporting Updates: 3 Core Measures Shared Computing Services (Cerner Network): ePrescribe of
Controlled Substances SurgiNet: Surgical Management, AORN Syntegrity Content,
Departmental Scheduling Management, Anesthesia Management, Perioperative Nursing Care Management, Perioperative Communication Handoff, Perioperative Tracking Interfaces: Item Master Synchronization Incoming, Provation Interface
40
Facility Implementation Strategy
This Scope assumes the design, build, and conversion of 1 facility utilizing a centralized database environment and a single go-live event per phase, converting all solutions in that phase concurrently.
Go-live will occur at the following facility:
University Medical Center of El Paso
Consulting Framework
Consulting Framework is Cerner's standard methodology and related documentation for the efficient implementation of Cerner's Millennium suite of solutions. The Consulting Framework description provides a detailed overview of the documentation and content of this approach as it relates to the phase of work and services defined in this Scope. The Consulting Framework description can be viewed at http://www.cerner.com/clientresources/solutiondescriptionlookup, click on Core Services, then select Consulting Framework.
Delivery to Client will occur upon execution of this Ordering Document if initial payment of professional services fees has occurred as set forth in the “Payment Terms” section of this Ordering Document.
Go Live Support Command Center Support for go-live event. Cerner will provide application/technical support and troubleshooting for issues logged to the help desk or command center during the go-live event. Cerner’s standard coverage provides 3 days of 24 hour support, and 2 days of 12 hour support. The Cerner team will support the command center along with Client’s application team and help troubleshoot issues as they are reported. Client’s super user team will support end users along with
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IMPLEMENTATION SERVICES
Cerner’s Advancing Conversion Excellence (ACE) End User conversion Support team. After go-live, Cerner will provide remote application support until turnover to Cerner’s SolutionWorks division, which occurs 30 days after go-live. After turnover, all issues will be reported to SolutionWorks.
Advancing Conversion Excellence (ACE) End User conversion Support Program
Cerner learning services will provide 7 12-hour shifts, who are trained on the appropriate Cerner applications and change management to complement Client’s conversion support teams. At go-live and for the critical days following, end-user conversion support specialists are placed in strategic locations within Client’s facilities to provide around-the-clock just-in-time training, answer questions, and help resolve other issues related to Cerner solutions. This service drastically reduces the volume of basic help calls from end users into the command center during go-live.
Cerner Delivery Project Team Work Space Assumptions
As needed and at Client’s expense, Client will provide to the Cerner project team: a secure Cerner-assigned office (with door locks); work areas with network connectivity to Client network; and access to a network laser printer via a desktop computer with fat client (configured to Cerner’s minimum recommended configuration) access to appropriate Client domains and Clients using Citrix access. Client agrees to provide this access to each Cerner project team member while on Client site. Further, Client will provide a high-speed DSL line or network port through Client firewall for each Cerner associate on site to access the Internet/Cerner network using Aventail software, and a phone line for each Cerner project team member that is assigned to be on site for more than 16 hours per week for at least 10 consecutive weeks.
Client Project Team
Client will identify and make available its project team members within 90 days following the Effective Date of this Ordering Document, if not identified and available within that timeframe, such delay will be considered a change in scope, and will require the execution of a Cerner Sales Order setting forth the additional work effort and additional professional services fees.
Special Project Assumptions
Modifications to the design and build of the proposed solutions to meet specifications for individual facilities will result in additional professional services fees.
This project assumes any upgrade requirements will be performed prior to the estimated project start date set forth in this Scope. Current revision levels in production should be assessed by the Cerner’s upgrade center.
This project includes the work effort required for adding newly built reference data into the production domain
This project assumes the ADTs/Demographics Outgoing interface is already live at the client site.
The pricing for update services was removed due to the client agreeing to Quality Alignment Services instead. If the Quality Alignment Services are not purchased, standard Lighthouse Update Services will be required.
This project does not contain the work effort for required interface Requisition Bidirectional.
This PSE includes work effort for Cerner Command Language (CCL) customization. Scope will be determined during the implementation by Cerner and Client.
If possible, and if sufficient time to implement, all efforts will be made to bring EPCS, Batch Scanning and Dragon Voice Recognition live as part of the ongoing project in August 2016. The plan is for the SurgiNet and Anesthesia projects to begin by December 2016/January 2017 and go live approximately September/October 2017.
This project includes professional services for command center conversion support.
Scope of Services The solution implementation scope of services documents the services provided by Cerner during the project. This Scope is based on the latest generally available Cerner Millennium software release,
project timeline, and use of Consulting Framework, Bedrock, STANDARD content and recommendations. It is also assumed that Client will provide data required to configure the system in a Cerner defined format.
STANDARD Content
STANDARD is Cerner’s best practices content and contains items such as orders, forms, rules, reports, labels and recommended workflows across several roles and venues. STANDARD was developed by Cerner clinicians and experts and is continually updated based on implementation experience, Client input, and industry regulations. This Scope assumes STANDARD content will be utilized without modification unless noted in a particular solution. STANDARD is available for all new
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IMPLEMENTATION SERVICES
and existing Cerner Millennium engagements. Existing Cerner Millennium clients who are adding new solutions will be able to import or build the content into their existing database.
Scope Control There are controls on scope for the total number of a particular item within certain solution sections. Controls are present for the following reasons:
o In order to achieve the project timeline with estimated Client project resources
o Recommended use of the system and ease of maintenance long term
o Maintain standard consulting fees
Please note that controls on items are not functional limits of the Cerner Millennium System
FOUNDATIONS
Core Services
Foundations refer to Cerner’s definition of those common processes or tasks that are shared across clinical and administrative domains and applications, technical areas, and project or production tasks.
Core Services Core services are an integrated component to Cerner Millennium that has to be in place so other
solutions can use it. Key items include physical location layout, security, results viewing, and interface translations
Security Role Profiles
Security role profiles from within STANDARD will be utilized as a starting point. These profiles are built with pre-defined workflows and security access. Examples include Physician and RN
All personnel will be added as users for the areas being automated
Interface Translations/ Aliasing
Includes inbound and outbound alias translations per data element (HL7 segment) per interface
Results Storing and Viewing
All results storing and viewing solutions including results from a contracted Cerner Millennium solution or via an interface
Basic Registration If Cerner Registration Management is not in scope, assumption is Client registration system will handle all registrations. However, Cerner can provide registration for a downtime or a departmental need such as lab. If needed Cerner will set up a standard downtime registration screen to capture basic information. Registration rules and custom fields are not included. Cerner will integrate with the existing Registration system (includes building needed new conversations for the new solutions)
Charge Services
Charge Capture Cerner’s goal is to provide a clinically driven revenue cycle where the charge capture process is a result of clinical or operational activity. Specific workflow processes would include charging on documentation, orders, room and bed, results, etc... depending on solutions in scope
Billing File If Cerner Patient Accounting is not being implemented, Cerner will generate charging file(s) for Client to send to billing system
Professional charging can be accommodated in Cerner for anatomic pathology, radiology, and/or emergency department if required. A consideration for doing this within Cerner is delivery method of charges to foreign system
CERNER NETWORK
Cerner ePrescribe – Controlled Substances (EPCS)
Prerequisites Required Base Code Level: 2012.01 plus necessary .19 or higher packages
ePrescribe version 10.6
ePrescribe Bedrock Registration Wizard
o Providers must have an established relationship via this tool for any location(s) from which they wish to electronically prescribe controlled substances
ePrescribe Bedrock Logical Access Control Wizard
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IMPLEMENTATION SERVICES
P2 Sentinel version 4.5 or higher
CareAware Multimedia Archive (CAMM)
Imprivata Secondary Factor Authentication
One DEA approved device. These devices include, but are not limited to:
o One-time-password tokens
o Vasco tokens managed by OneSign
o External (non Vasco) OTP tokens that support RADIUS authentication
o Any PKCS11 smart card using Active Directory as the Certificate Authority
o Authentec EikonTouch 700
EPCS Implementation Considerations
Build and FSI changes may be required to maintain and enhance ePrescribe functionality for EPCS
Optimization of the discharge order action of up to 10 Order Entry Formats (OEFs) may be required
Providers who will be utilizing the EPCS functionality must be registered with the Cerner Hub and SureScripts via the Bedrock Wizard to obtain a unique SPI for each facility from which they will be electronically prescribing
DEA regulation requires that providers wishing to ePrescribe controlled substance prescriptions be both nominated and approved for this service level. This will occur via the Bedrock Wizard and will require Client input and interaction
A digital certificate generated from a Certificate Authority (or Client representative) will be required for 1 non-production domain and for 1 production domain
Cerner’s standard print requisitions have been updated to include the necessary DEA components in relation to EPCS. If Client has custom requisitions, Client is required to make the necessary modifications or utilize the services of a specialized team at Cerner
Meetings with the regulatory team may be required to consult around state and federal guidelines as they related to the electronic prescribing of controlled substances
Regulatory Consultant will perform the following:
o Provide guidance and best practices for identify proofing/credentialing
o Provide expertise and research around state-based pharmacy laws, boards and rules
o Provide guidance around nomination and approval of access controls (dual factor authentication)
o Provide guidance regarding requirement for ongoing security analysis
Build and testing of the EPCS functionality will occur in 1 non-production domain and 1 production domain
Cerner will provide 1 Trainer Conversion Preparation event
Cerner will provide 1 Maintenance Training event
Cerner will implement up to 100 providers as a pilot. Client will implement remaining provider population (this relates to ePrescribe relationship creation and service level assignment)
o Client will need to establish remaining ePrescribing relationships in Bedrock, as well as assigning the EPCS service level to those SPI relationships
All activities to occur remotely
Go-live support to occur during normal business hours (8 AM CST – 5 PM CST)
LIGHTHOUSE
Hospital Quality Reporting
Clinical Quality Measure content is supportive of the CMS version of Clinical Quality Measures. The package information
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below is reflective of the requirements for Meaningful Use for the following conditions:
o Hospital Quality Reporting Updates - 3 Core Measures
This Scope assumes utilization of Cerner’s standard content.
Cerner has designed both Clinical Quality Measure Clinical Workflow and eMeasure reporting to align with the CMS Meaningful Use value sets and algorithms, so that data is collected in a structured manner and evaluated according to the published specifications.
Implementation Standards
Standard Scope includes workflow assessment to document current state process and prepare future state recommendations
Assessment of standardization opportunities and gap analysis as related to Core Measure specific documentation
Cerner will provide templates, to be used with Client localization for testing and training
Implementation includes both clinical and abstractor build into 1 production and 1 non-production domain and assumes go-live on most current version only
Quality Measures Population View
Includes the implementation of the following:
o MPage Views to manage and monitor compliance of selected populations and identify potential additions to the population
o Includes the ability to link directly to actionable components at the patient level
o Identification of time sensitive interventions and communications
Clinical Workflow Components
Quality Measure components to support the clinical data capture of the Meaningful Use requirements
eQualityCheck Bedrock utilization for concept mapping of code sets, orders and DTA’s to support leveraging the current automation
Discharge reports for review
SurgiNet Surgery Information System
Surgical Management
Item Master Cerner will work with Client to create an Item Master consisting of supplies and equipment used within the surgical process
Preference Cards Cerner will work with Client to create preference cards for each surgical area
Nursing documentation defaults – Cerner will train Client to create personalized nursing defaults
Discharge Process Cerner will work with Client to automate discharge process
Access to discharge instructions when ExitCare/Krames is licensed and Patient Education is implemented
Reporting Personalized Reports (Discern Analytics, SNReportMgr, SNReportBuilder) - Cerner will educate Client on the use of tools to create appropriate reports
Personalized report categories included:
o Case/Procedure Volumes
o Case/Procedure Costing
o Cancelled Cases
o Case Attendee/Role Reports
o Case Delays/Reasons
o Case Finalization
o Implant Reporting
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o Scheduled Case/Procedure Reports
o Procedure Coding
o Block Utilization
o Surgical Schedules
o Preference Card/Pick Lists
Charging Surgical charges based on operating room time, anesthesia time, supply item usage and/or procedures performed
Perioperative Nursing Care Management
Perioperative Nursing Documentation
Cerner will assist Client to automate the following processes for perioperative nursing documentation using STANDARD content which includes forms and interactive views:
o Pre-Admission Testing (PAT) – forms based
o Preoperative Nursing Documentation – forms based
o Intraoperative Nursing Documentation - forms based
o Postoperative Nursing Documentation – interactive view/forms based
Cerner will provide applicable/existing standard IPOC content, or will modify client’s existing IPOCs if at an equal and reasonable level of effort. Cerner surgery team won’t be compelled to modify existing IPOCs that extend beyond the surgical venue (for more general existing IPOCs that are in use).
Perioperative Communication Handoff
MPages Perioperative Communication Handoff MPages assist in the handoff between Preop, Intraop, and Postoperative Stages. MPage functionality is designed to assist in summarizing information relevant to patient workflow as well as lead the provider to areas of the chart where information can be updated
Cerner will coordinate with Client on how to utilize the MPage Bedrock Wizard to build requires elements for the MPage
Cerner will assist in initial build of components and layout to be used in each MPage through a design activity
Cerner will build sample data through a design activity to illustrate functionality of the MPage
Mapping all required components will be completed by Client once knowledge transfer of bedrock wizard has been complete
Client is responsible for validation testing and providing evidence of successful localization
Standard scope does not include the creation of custom scripting
AORN Syntegrity Content
Integration The content included is defined by the subscriptions that have been purchased and when included in Client’s contract
Cerner will assist Client to incorporate Syntegrity content into the following processes for Perioperative nursing documentation:
o Pre-Admission Testing (PAT)
o Preoperative Nursing Documentation
o Intraoperative Nursing Documentation
o Postoperative Nursing Documentation
Perioperative Tracking
Perioperative Tracking
List View - Tabular view of case status for tracking throughout the surgical department
Dynamic View - Graphical timeline view of case status for Intraoperative tracking and day of surgery schedule management
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Departmental Scheduling Management
Surgical Scheduling
Cerner will work with Client to automate the surgical scheduling process
Personnel conflict checking equipment / instrumentation conflict checking across multiple surgical areas (from preference card pick list)
Scheduling Guidelines (pop-up dialog windows)
Block scheduling by Specialty, Surgeon, and/or Surgeon Group blocks
Expanded scheduling security (multi-facility implementations only)
Cerner will provide services to integrate with the live Millennium enterprise scheduling system.
Anesthesia Management
Intraoperative Anesthesia Documentation
Cerner will assist Client to automate the anesthesia documentation process based on STANDARD content
Pre-completed macros for simplified documentation
Macros may be personalized to user or institution and may be defined by induction procedure, specialty, etc...
Actions may be defined to indicate specific tasks or events that must be documented by the anesthesia provider. Actions might include: positioning, times, procedures, notes, etc…
Provider or institutional view settings
Integration with SurgiNet nursing documentation pulls in case times, procedures, and other general case data into anesthesia record
Pharmacy formulary for medications and fluids
Inventory items pulled from the Cerner Item Master
Facility Charging Anesthesia charges based on anesthesia time and supply item usage
Record Viewer/ Reporting
Concurrency Management
System Reports
Discrepancy Management
CLINICAL ADOPTION SERVICES
Clinical Adoption and Optimization Services
Cerner’s Clinical Adoption Consultants will work with Client inter-disciplinary team to provide knowledge, content and methodologies to ensure a successful adoption of Cerner solutions across Client’s communities.
Strategic Planning, Alignment and Assessment
Areas for organizational improvement will be identified and documented, examples include:
o Vision
o Leadership
o Organizational Culture
o Communication
o Resources
o Training and Education
o Technology Infrastructure
o Benefits and Outcome Plan
o Governance Structure
o Risk Areas and Mitigation Plan
o Value Assessment
Risk Analysis – identification of project risks, owners and potential mitigation strategies to be refined during the facilitated meeting with Client executives
Assess and consult on how to drive optimal outcomes from a clinical, cultural, and leadership
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perspective
Benefits Plan Assist Client to identify specific measurements based on key organizational performance indicators and or Strategic Imperatives (strategic goals, quality management indicator’s)
Ensure system design supports benefit plan
Coach Client in developing plan for capturing baselines and targets
Clinical Governance Strategy and Structure
Outline a recommended clinical governance structure with roles and responsibilities defined for the project
Provide recommendations on clinical committee structure required for project success
Communication Plan
Coach Client on process to create an organizational and project focused communication plan and delivery methods
On-Site Workflow Assessment
Coordinate with solution teams to identify opportunities for future state workflow optimization
Clinical Design Consulting
Leads clinical discussions and design concepts
Identify areas within the organization for workflow and recommended practice standardization
Recommendations will be based on the optimization of workflow for quality, safety, and operational efficiency
Identify capabilities within the system that can facilitate the implementation of recommended practices
Workflow Localization – Coaching Model
Coach Client on effective methods to facilitate workflow localization sessions intended to define the new processes that will support the future core clinical processes being impacted by the new technology
Adoption Sustainment
Outline strategies to operationalize the on-going process of adopting technology into clinical workflow
Identify risks to sustaining adoption of new practices
Outline an adoption sustainment governance structure
Provide management level training for tools necessary to monitor process improvement and adoption sustainment
Clinical Conversion Readiness Assessment
Assess the readiness of clinicians to convert the solutions and workflow changes being implemented
Assist Client in creating risk mitigation plan based on readiness findings
Post Conversion Assessment
Review adoption of system and future state workflows
Identify any optimization opportunities
Review benefits attainment to date
OPEN PORT FOREIGN SYSTEMS INTERFACES
All Clinical interfaces meet Universal Interface (UI) specifications using HL-7 and TCP/IP Protocol or FTP Protocol.
Foreign systems must be able to trigger and accept interface messages. Client is responsible for engaging the foreign system supplier.
All Financial interfaces meet Universal Interface (UI) specifications using X.12 or HL-7 and FTP or TCP/IP Protocol.
Foreign systems must be able to trigger and accept interface messages. Client is responsible for engaging the foreign system supplier.
Client is responsible for inbound/outbound design/coding/testing of non-Cerner systems.
Interfaces not conforming to the Cerner Millennium UI Specifications will be considered custom. Custom interfaces not included in standard Scope.
Each interface transaction type will be in a single and consistent format sent or received to/from an interface engine or
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router e.g. all orders will be consistently formatted and contain the same common content, regardless of the ultimate destination of the transaction.
Inbound Interfaces
Solution / Process Area Scope of Services Protocol Type
Item Master Synchronization IF-29095 HL7 using UI Specification TCP/IP Real Time
Provation Interface
Overview Cerner will provide professional service resources to assist Client with the implementation of an inbound results interface from Provation system that will allow encapsulated base64 encoded pdf in HL7 message to post in Millennium. Encapsulated pdf will have to be in base64 encoded format and will post as an attachment using CAMM functionality.
These reports will be viewable from within PowerChart.
The interface will also conform to the Cerner universal interface (UI) specifications requirements, which are based upon the Health Level Seven International (HL7) standards as they relate to the Cerner Millennium architecture.
Work Effort Cerner work effort includes, but is not limited to,
o Interface design with the creation of site specific interface specification document(s).
o The building, coding and configuring of the interface to the processing requirements.
o Functional testing of the interface.
o Support of Client validation testing of the interface.
o Regular attendance of project status meetings.
o Migration of interface to production domain and support of interface activation.
Client
Responsibilities
Client responsibilities include, but are not limited to,
o Engaging the foreign supplier resource(s).
o Synchronizing data values between Cerner and the foreign supplier. This may include building of code value aliasing within Cerner that will be required for interface processing.
o Modifying Cerner Millennium application (if required).
o Creating and executing interface test plans.
o Validating interface testing.
Assumptions The interface will utilize Transmission Control Protocol/Internet Protocol (TCP/IP) for data transfer and will be Cerner Millennium HL7 UI compliant.
Any custom scripting required outside of the standard Cerner UI is expected to be performed within Client’s interface engine. If this is not possible or desirable, custom scripting can be performed within the Cerner Millennium interface but may require additional hours at Cerner’s then current fees for a Cerner resource to complete the work.
This Scope covers the initial configuration and testing of the interface in a designated build environment and 1 copy to the production environment. Any additional domain support, including copies to additional domains and rebuild due to domain refreshes or updates may require additional hours.
Client and Cerner will work on this project concurrently on an agreed upon project timeline.
Client shall incur additional fees if services are requested beyond this Scope.
LEARNING SERVICES
Training End User Training / Train the Trainer / Learning Lab
Cerner will deliver training for up to 102 hours. Training is intended to be in the relevant environment for the appropriate roles
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and solutions. Any additional hours for training needed will be considered out of scope and will require additional professional services and fees.
Adoption Coaching
Cerner will provide a total of 222 hours for adoption coaching.
Pre-Conversion Adoption Coaches
Deliver adoption services 2 weeks prior to conversion/event including:
o Answering questions
o Walking physicians through specific workflows
o Conducting one-on-one meetings with key physicians as available
o Reinforcing training and conducting remedial training
o Educating and training on any upgrades, key innovations, playbooks, etc.
Assist physicians in setting up favorite folders, pre-completed notes, and macros if production domain is available
Total hours for pre-conversion are calculated at an average of 36 hours per week
Pre-Conversion Client Responsibilities
Provide orientation for adoption coaching covering layout of hospital, preferred workflows, and solution customization
Provide access to Client training domain and training materials (e.g. jobs aids, cheat sheets, etc.)
Allow adoption coaches to attend a physician end-user training session
Provide access to all units via badge
Provide a list of practicing physicians, separated by specialty, with contact information
Provide a list of physicians who have been trained or are enrolled in training
Provide a contact from training team to answer specific workflow and design questions
Conversion Support
Conversion support service begins at go-live and runs 14 days post conversion
Command center go live support will be 7 days; first 4 days will be days and nights coverage, days 5 -7 will be days only. One Command Center supports both hospitals.
Adoption and conversion coaches are stationed directly in support of physician’s initial use of the system to include, but not limited to:
o Coaching physicians on performing high-level Cerner solution tasks
o Providing tips, tricks, and shortcuts to physicians on best practice policies
o Communicating technical issues to the command center
o Serving as a liaison between the physicians, Cerner, and Client technical resources
o Working with physicians to set up favorite folders and their pre-completed notes and macros
o Directing physicians to LearningLIVE performance support tools to provide ongoing support within their workflow
Total hours for physician conversion support are calculated at an average of 48 hours per week for a maximum of 12 hours per day for 4 consecutive days
Post-Conversion Adoption Coaches
Post-conversion support service begins 2 weeks post conversion
Specific adoption coach responsibilities include:
o Providing guidance and one-on-one coaching to physicians to optimize the use of Cerner solutions
o Leveraging data from Cerner’s Lights On Network to provide targeted coaching to specified physicians
o Working with physicians to address process and workflow issues and questions
o Directing physicians to LearningLIVE performance support tools to provide ongoing support within their workflow
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o Providing feedback to Cerner and Client project team on the level of physician adoption in each unit
o Providing weekly productivity progress reporting for Client sponsors
Total post conversion hours are calculated at an average of 36 hours per week including an additional 4 project management hours a week
Post Conversion Client Responsibilities
Ensure adoption coach roles and responsibilities are clear to physicians and nurses before arrival of adoption coach
Coordinate regular meetings with Client sponsor to validate and prioritize list of physicians needing assistance
Provide an on-site contact for workflow clarification and issue resolution
Provide a list of active issues and estimated time of resolution
Provide additional training if necessary to all staff, excluding physicians
Advancing Conversion Excellence (ACE) End User conversion Support Program
Cerner learning services will provide 7 12-hour shifts, who are trained on the appropriate Cerner solutions and change management to complement Client’s conversion support teams. At go-live and for the critical days following, end-user conversion support specialists are placed in strategic locations within Client’s facilities to provide around-the-clock just-in-time training, answer questions, and help resolve other issues related to Cerner solutions. This service drastically reduces the volume of basic help calls from end users into the command center during go-live.
LEARNING SERVICES SCOPE
DRAGON MEDICAL TRAINING SERVICES
Cerner Responsibilities
Create and deliver Dragon Medical and PowerChart specific user training curriculum that addresses application, workflow, and process changes
Deliver quick reference card and job aids
Facilitate changes that are a result of the Dragon Medical solution implementation
Track and report issues for appropriate action
Test workflows and functionality to identify any technical or domain performance issues prior to scheduled training
Client Responsibilities
Provide roster of users by role and facility
Enforce end-user training compliance
Provide Cerner access, familiarity to both TRAIN and production domains
Provide sign on information for Cerner and each trainee with appropriate role privileges
Joint Responsibilities
Coordinate training schedule, registration, and logistics
Identify training related risk areas
Determine custom command and word management strategy
Create and test custom commands and words
Define training metrics
Assumptions Client has a basic understanding of PowerChart
Users will have basic computer skills
Facilitated group laboratory training includes PowerPoint instruction, guided exercises, checklists, preferences-setting, homework, and an assessment
Cerner is not responsible for communicating functionality updates to users
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LEARNING SERVICES SCOPE
DRAGON MEDICAL TRAINING SERVICES
Training Plan Kickoff
Cerner Responsibilities
Provide learning consultant to help facilitate, define, and execute the Dragon Medical software training engagement to:
o Review Client’s current dictation workflow
o Tailor training needs to match future state workflow
o Recommend deployment, configuration and training strategies
Assumptions Total hours in this Scope are calculated at 16 hours
Cerner will work with Client to provide the training service on an agreed upon schedule
Standard Training Materials
Cerner Responsibilities
Complete learning materials for Dragon Medical
o All materials developed for physicians will focus on learning gaps and standard workflows
o Learning materials will include instructor and participant guide as necessary, job aids, practice scenarios and competency assessments
Assumptions Workflow has been determined and provided as the baseline for these materials
Materials will be developed for physicians
Cerner will work with the Client to provide the materials on an agreed upon schedule
Physician Dragon Training Services
Objectives Develop full understanding of Dragon Medical functionality, solidify dictation style, and gain confidence while dictating sample progress notes
Optimize application settings and preferences
Develop and test custom words/commands to improve accuracy and optimize workflow prior to go-live
Introduce advanced Dragon Medical software functionality
Define PowerChart workflow with the inclusion of Dragon Medical
Perform provider specific mock visits
Address questions regarding core concepts and functionality prior to go-live
Cerner Responsibilities
Staff computer lab setting (Learning LAB) and provide training services
Provide one train-the-trainer class for up to 10 client trainers. Each class is 32 hours.
Additional Notes
Completion Criteria
All fee(s) for service(s) provided in this Scope will be considered complete when the respective hours are worked. Cerner will provide an option, no later than 2 weeks before hours are worked, to extend the current resources under a new arrangement for additional hours. All fixed fee services provided in this Scope will be considered complete when the deliverables have been provided to Client.
Modifications This engagement includes only the items set forth in this Scope. A new Cerner Sales Order must be executed by the parties if Client requests additional tasks beyond those set forth herein. In the event Client requests additional work effort or otherwise modifies the scope set forth herein, Client and Cerner will assess the financial and delivery timeline implications of such changes and will work together to reach a mutually agreeable solution. Jointly, Client and Cerner will discuss, document, and request approval regarding fees and delivery implications of additional work effort(s) prior to any scope expansion.
Suspension or Rescheduling
In the event Client requests that this project be rescheduled or suspended, Client will pay costs for hours worked and travel expenses incurred, up to and including the date of shut down. Additional fees may be incurred when the project resumes, including, but not limited to, increased professional service rates, planning, defining scope, reviewing and documenting completed work,
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LEARNING SERVICES SCOPE
DRAGON MEDICAL TRAINING SERVICES
and educating new project team members (Client will not incur additional fees if the delay is mutually acceptable between Client and Cerner).
Client acknowledges that Cerner is not obligated to provide the same project team members that were assigned to the project prior to the suspension.
Travel Resource assignments and travel arrangements including but not limited to, Client site visits, require a minimum of 10 calendar days of preparation time from the date this Scope is executed.
It is anticipated coaches will work a maximum of 4 consecutive days at Client facility with 2 consecutive days off free of travel. It is anticipated that coaching will be no more than 9 hours per day
The professional services fees do not include travel, lodging, per diem, or other out-of-pocket expenses incurred by Cerner personnel. Such expenses will be billed to Client based upon actual expenses incurred.
Assumptions All deliverables remain the sole and exclusive property of Cerner, and may only be used as detailed and agreed upon by this Scope.
CPDI – BATCH – CLINICAL RECORDS (CTS-CPDI-HIM)
High-volume Batch Capture provides many methods to scan and extract index values from images, automating the process of posting documents to the patient’s chart within the electronic medical record (EMR).
Bar codes drive a quick indexing process for large amounts of data. Integrated functionality performs validation between the patient index values in the Batch Capture solution and the patient data in Cerner Millennium so that images are indexed to the correct patient or encounter in PowerChart.
Design Includes consulting services to enable scanned documents for availability in Cerner Millennium (PowerChart, Clinical Notes, Flow Sheet, Cerner Health Information Management , Clinical Reporting) as Clinical Notes or in the Document Library
o The Clinical Notes tab contains scanned paper documents from current and previous admissions. It provides the ability to enter textual information that is stored in a patient’s chart.
o Flowsheet offers a convenient means for the health care providers to view results from procedures and tests, including numeric results and documents, as soon as they are recorded.
o Cerner Health Information Management is an online health information management offering that is focused on the attainment of productivity gains and management control over all operations performed by medical records personnel. This solution provides an integrated set of functionality committed to the elimination of redundant data entry and the minimization of manual activities.
o The Document Image Library allows you to manage images you scan or import into Cerner Millennium
Design topics include:
o Project planning
o Forms design
o Event hierarchy/document types
o Document aliasing
o Batch class design
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CPDI – BATCH – CLINICAL RECORDS (CTS-CPDI-HIM)
o Imaging process/workflow
o Clinical Notes tab and Flow Sheet view
General consulting for the following integration points:
o Cerner Health Information Management
o Clinical Reporting
Clinical Reporting is Cerner's solution for initiating and processing clinical reports. A clinical report (chart) is a document containing patient demographic and clinical result information.
o Message Center
Message Center is a Cerner Millennium component that supports three types of
messages: phone messaging, reminders, and consult requests.
Build Cerner will assist in building up to 25 document types/aliases and subjects (long form name) and will educate Client resource on the process
Client is responsible for build/testing beyond 25 document/alias types
Includes services for setting up 1 non-production and 1 production domain
Does not include build for Cerner Health Information Management, Clinical Reporting, or Message Center with the exception of the block signature integration
o Block signature text is added to documents when you add a deficiency using Batch Indexing (cer_BatchIndex.exe) or other applications (for example, Cerner Health Information Management Patient Deficiency Analysis). Cerner Provision Document Imaging (CPDI) configuration tool supplies default text for pending sign, requested sign, and completed sign statuses, but you can modify the text if necessary.
Facilities Scope assumes 1 centralized data capture (scanning) center. We will also include centralized clinic batch scanning at 3 clinics.
Data Capture Includes Batch Capture (with up to 8 Batch Capture Class definitions)
o Include Single Document Capture setup for up to 2 workstations in the Cerner Health Information Management area
Testing Includes up to 2 rounds of integration testing
o Cerner will be lead on the first round
o Cerner will use integration testing to train Client super users for the second round
Reporting Includes the following standard Cerner ProVision Document Imaging reports:
o Batch details
o Batch list
o Document history
o Ascent module access
o Daily productivity
o Documents created and deleted by user and date
o Documents created by batch class
o Pages scanned and deleted by user
o Pages scanned and deleted for batch class
o Productivity
o Productivity by user
o Quality control productivity
Training Includes services for super user training
Client is responsible for end user training and documentation creation
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CPDI – BATCH – CLINICAL RECORDS (CTS-CPDI-HIM)
Includes administrative training for adding additional document types, copying batch classes between domains, log files, service overview, and as-built documentation
Deliverables Content360 Batch Capture installed and configured as outlined in this Scope
Knowledge transfer of installation, configuration, and operational procedures for maintenance purposes
Super user training for the as-built system
Assumptions Appropriate hardware and licensing is in place and Client is current on Maintenance payments
Estimated Project Duration
Application and project management duration will be the length of the project, estimated to be approximately 6 months
o Project management support will not exceed 26 weeks in total duration
CPDI – BATCH – CLINICAL RECORDS EXTENSION (CTS-CPDI-HIM-EXT)
Content 360 high-volume Batch Capture provides many methods to scan and extract index values from images, automating the process of posting documents to the patient’s chart within the electronic medical record (EMR).
Bar codes drive a quick indexing process for large amounts of data. Integrated functionality performs validation between the patient
index values in the batch capture and the patient data in Cerner Millennium so that images are indexed to the correct patient or encounter in PowerChart.
Overview This Scope includes Cerner services to expand the as-built existing batch capture system to an additional facility as part of a larger, in-flight project or add-on to an existing live environment.
Cerner will provide services to perform the tasks set forth in this Scope.
Application Consulting and Project Management Services
Review of the existing batch capture configuration options.
Configuration and implementation of the as-built system to 1 additional facility assuming common build between facilities.
o Includes troubleshooting assistance during expansion
Hardware and Application Server Verification
Verification of application server software currently in place.
Verification of end user device software installation at up to 2 capture stations.
Remote assistance with setup and configuration of end user devices at up to 2 capture stations
Knowledge transfer for application server and end user device maintenance
Testing Cerner will support no more than 1 round of integration testing.
Reporting No additional or new reports are included. Existing Cerner standard auditing and reporting reports will support additional facilities and users if previously implemented. Any custom reports may need to be modified by Client. Implementation of Cerner’s standard auditing and reporting reports is not included in this Scope.
Training Includes services for super user training
Client is responsible for end user training and documentation creation.
Deliverables Content360 Batch Capture deployment as outlined in this Scope
Knowledge transfer of installation, configuration, and operational procedures for Maintenance purposes
Assumptions Appropriate hardware and licensing is in place and Client is current on Maintenance payments.
Content360 Batch Capture is currently live and operational in the existing environment.
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CPDI – BATCH – CLINICAL RECORDS EXTENSION (CTS-CPDI-HIM-EXT)
Estimated Project Duration
Estimated project effort is 1 onsite trip for kickoff and design review, remote meetings for knowledge transfer, remote meetings for assistance with capture station setup, and 1 onsite trip for conversion support.
Application and project management duration will be the length of the project, estimated to be approximately 3 months.
o Project management support will not exceed 14 weeks in total duration.
CPDI – WORK QUEUE MANAGER (CTS-CPDI-WQM-EXT)
Content360 Work Queue Manager (WQM) is an integrated imaging solution that supports paperless access areas within a hospital. By leveraging existing input devices (scanners, fax machines, multi-function devices) outside the hospital, paper-based media can be digitized and electronically transmitted to the WQM solution. For in-patient access, or other locations (including remote sites), the user can then view the media and the corresponding patient’s profile simultaneously, allowing the user to verify the media’s accuracy before entering it into Cerner Millennium.
Design Design topics include:
o Review the design of the as-built Content360 WQM system
o Project planning
o Forms design for optimizing indexing
o Event hierarchy/document types
o Document aliasing
o Batch class design
o Imaging process/workflow
o Work queue processing
Build Standard scope includes build for up to:
o 10 document types
o 20 queues
Facilities and Departments
Standard scope assumes 1 department at 1 facility
Data Capture Includes Batch Capture (with up to 4 Batch Capture Class definitions).
Single Document Capture is not included in the scope of services and is not supported by WQM at this time.
Testing Includes up to 2 rounds of integration testing (1 for non-production and 1 for production)
o Cerner will lead on the first round.
o Cerner will use integration testing to train Client super users for the second round.
Reporting Not included in this Scope
Training Includes services for super user training.
Client is responsible for end user training and documentation creation.
Includes administrative training for adding document types, adding positions, and architecture.
Deliverables Content360 WQM installed and configured as outlined in this Scope
Knowledge transfer of installation, configuration, and operational procedures for maintenance purposes
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CPDI – WORK QUEUE MANAGER (CTS-CPDI-WQM-EXT)
Super user training for the as-built system
Assumptions Content360 Work Queue Management is currently installed and working in Client’s production environment.
Content360 Single Document Capture is licensed and Client is up to date on Maintenance payments.
Content360 Single Document Capture is currently installed and working in Client’s production environment
Estimated Project Duration
Application and project management duration will be the length of the project, estimated to be approximately 3 months.
o Project management support will not exceed 14 weeks in total duration.
NUANCE DRAGON DIRECT INSTALLATION SERVICES (CTS-DRAGON-DIRECT-INSTALL)
Nuance Dragon Medical 360 Direct is a cloud-based clinical documentation solution that allows clinicians to capture the complete patient story with their voices while allowing health care organizations to easily deploy medical speech recognition across the enterprise.
Overview Cerner will provide technical consultation and implementation services to install Nuance Dragon Medical 360 Direct.
Cerner Responsibilities
Schedule and conduct pre-install review discussion with Client
Provide pre-install checklist document to Client
Conduct a discovery call to:
o Determine facilities, departments, or units that are included in scope
o Define roles and responsibilities
o Determine timelines for implementation and projected go-live date
o Confirm remote access requirements for the installation
o Review Client workstation hardware to meet the minimum requirements of the application
o Confirm pre-install requirements have been completed
Install Nuance Dragon Medical 360 Direct
Install and configure up to 5 Client workstations with Nuance Dragon Medical 360 Direct
Conduct post-install validation confirming:
o Sites, group structure created, and users assigned to groups
o Roles function as expected (administrator, account administrator, etc.)
o User profiles created and profile paths validated
o User licenses assigned
Conduct technical training
o Conduct Nuance Dragon Help Desk Training off or on-site for up to 6 Client attendees
o Conduct Nuance Dragon Administrator Training for up to 6 Client attendees
o Provide a technical review of the Nuance Dragon solution, troubleshooting tips and tricks, escalation paths and responsibilities, and frequently asked questions
CERNER SYSTEM SCHEDULE NO. 20
University Medical Center of El Paso
1-49J0SK1 February 12, 2016
Page 35 of 39
NUANCE DRAGON DIRECT INSTALLATION SERVICES (CTS-DRAGON-DIRECT-INSTALL)
Deliverables Nuance Dragon Medical 360 Direct installation
Nuance Dragon Medical 360 Direct technical architecture document provided
Nuance Dragon Medical 360 Direct validation performed
Administrator training
Help desk training
Assumptions Certain tasks are dependent on the availability of Client technical personnel for verification and testing. Cerner will identify those Client tasks at the beginning of the project to facilitate scheduling and coordination
Client is responsible for installing necessary software on Citrix servers unless remotely hosted
o Cerner will provide installation services for remotely hosted clients
Client workstations meet minimum requirements
This engagement includes only the items set forth in this Scope. A new Ordering Document must be executed by the parties if Client requests additional tasks beyond those set forth herein
CERNER SYSTEM SCHEDULE NO. 20
University Medical Center of El Paso
1-49J0SK1 February 12, 2016
Page 36 of 39
EQUIPMENT/SUBLICENSED SOFTWARE DELIVERY
Delivery Information. The following delivery information is required to process the equipment/sublicensed software in this
Cerner System Schedule.
Delivery Address Delivery Contact Information
(Name of Facility) (Name – Printed)
(Address Line 1) (E-mail Address)
(Address Line 2) (Phone Number)
(City, State/Province, Zip/Postal Code, Country) (Fax Number)
Delivery Requirements. Please check the applicable box for each question below to help ensure a successful delivery.
Does the facility accommodate a 48 foot trailer? Yes No
Does the facility have a loading dock? Yes No
What are the receiving days and hours of operation?
(Please enter days and times available)
Days:
_____________
Time (From):
_____________
Time (To):
_____________
Will a lift gate and/or ramp be required? No Lift Gate Ramp
To what floor will the equipment be delivered? Basement Ground Floor: ________
Does the facility have an elevator, or will a stair crawler be required? Elevator Stair Crawler N/A
Does the facility require floor covering? Yes No
University Medical Center of El Paso
1-49J0SK1 February 12, 2016
Page 37 of 39
EVENT ACTIVITY REPORT
Client: University Medical Center of El Paso 4815 Alameda Ave PO Box 20009 El Paso, TX 79905-2705 USA
Subject: Software Delivery and Installation
Document ID: 1-49J0SK1
This Event Activity Report (“EAR”) serves as confirmation that delivery and/or installation (meaning the physical presence of the software on the server) have occurred for the Licensed Software (or Cerner Software) and/or Licensed Software enhancements (or upgrades) set forth below.
DELIVERY
Delivery has occurred for the content set forth below. This delivery event does not include customization or implementation of such content.
Solution Family Solution Code Solution Description
Implementation Services MT-00001-MEM Consulting Content
Delivery of the content occurred at _________________________________________________ on ___________________. (Client Site) (Date)
INSTALLATION
Installation has occurred for the software set forth below. A Cerner associate performed a demonstration of the software; however, implementation of the software has not yet occurred.
Solution Family Solution Code Solution Description
CareAware iBus CI-200800 CareAware iBus for Bedside Medical Devices
CareAware MultiMedia MM-22260 CareAware MultiMedia - Digital Objects
Content360 Document Imaging CTP-CTRQ-PRV Work Queue manager provider license
iAccess CTP-IATK-WKAUTH-MED Instant Access Workflow Authentication (250-499 beds)
Open Port Interfaces IF-29095 Item Master Synchronization Incoming
PDI Software AE#VY10-002M-CER PDF I+T 2M/Yr
PDI Software AE#VY10-010M-CER PDF I+T 10M/Yr
PDI Software AE#VY10-600K-CER PDF I+T 600K/Yr
PDI Software EE#T024-001U-CER 1 concurrent station(enterprise)
PDI Software EE#T024-005U-CER 5 concurrent stations(enterprise)
PDI Software EE#T024-010U-CER 10 concurrent stations(enterprise)
PDI Software EE#T024-020U-CER 20 concurrent stations(enterprise)
PDI Software EE#Y024-002M-CER Image vol 2M/yr-Ent
PDI Software EE#Y024-010M-CER Image vol 10M/yr-Ent
PDI Software EE#Y024-600K-CER Image vol 600K/yr-Ent
SurgiNet SU-20320A Anesthesia Management
SurgiNet SU-20500A Surgical Management Suite
Remote Hosting Remote Hosting One Time Fee 724Reorg
Remote Hosting Remote Hosting One Time Fee WTS Toolkit
Remote Hosting Remote Hosting One Time Fee Cerner KM
Remote Hosting Remote Hosting One Time Fee Failover Script
Demonstration of the installed software occurred at ______________________________________________________ on (Client Site)
___________________. The software was demonstrated to _________________________________________________. (Date) (Name)
University Medical Center of El Paso
1-49J0SK1 February 12, 2016
Page 38 of 39
EVENT ACTIVITY REPORT
The following signature represents completion of the delivery and/or installation event.
ACCEPTED FOR UNIVERSITY MEDICAL CENTER OF EL PASO
By:
Title:
(type or print)
University Medical Center of El Paso
1-49J0SK1 February 12, 2016
Page 39 of 39
EXECUTION INVOICE
Client: University Medical Center of El Paso Invoice No: EXEC CSS No. 20 4815 Alameda Ave
PO Box 20009 Invoice Date: Effective Date
El Paso, TX 79905-2705 Due Date: Effective Date Remit: Via FedEx: OR Via Wire Transfer: Cerner Corporation ABA Routing Number: 101000187 Attn: Accounts Receivable, 5th Floor Bank: US Bank 2800 Rockcreek Parkway For Further Deposit to Bank Account: 5290000743 Kansas City, MO 64117
TOTAL AMOUNT DUE: $142,294
DescriptionTotal Solution
Amount
Percent
Payable
Net
Amount
SUBSCRIPTION ONE-TIME FEES $10,200 100% $10,200
LICENSED SOFTWARE ONE-TIME FEES $410,817 25% $102,704
MANAGED SERVICES ONE-TIME FEES $29,390 100% $29,390
$142,294
Sales tax, if applicable, will be invoiced separately.
Grand Total: