Centre House Rules Contractor Induction Pack · 2016-04-12 · Page 3 of 36 Centre House Rules...

Centre House Rules &

Contractor Induction Pack

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Centre House Rules Contractor Induction Pack 20/07/2015

CONTRACTOR INDUCTION CHECKLISTGREENSBOROUGH PLAZA

Meeting Date:

Company Name:

Contact Name:

Address:

Trade: Position:

Telephone Licence/Ticket No.:

Fax: Email:

Mobile: Other:

DESCRIPTION OF WORKS SUMMARYNON-TENANCY WORKS

Location of Works

Brief Description ofWorks

Duration of Works

Authority ApprovalsRequired:

Authority ApprovalsReceived

TENANCY WORKS Handover Date

Tenancy name Fit out Start Date

Shop Number Fit out Duration

Council Approvalsrequired

Open for trade

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The following requirements must be satisfied prior to the commencement of any works on site:(Note: Tick to confirm “YES” or mark “N/A” if not applicable)

1. Contractor to provide insurance currency certificates for Public Liability Insurance of A$20,000,000

2. Contractor to provide insurance currency certificates for Workers Compensation Insurance

3. Contractor to provide insurance currency certificates for Professional Indemnity of A$5,000,000(where applicable)

4. Contractor to provide insurance currency certificates for Contractors All Risk Insurance (where applicable)5. Is the contractor a Sole Trader / Partnership:-

If YES – can the contractor provide currency certificates for personal accident, illness and income protection insurance

If YES – has the contractor completed a Sole Traders & Partnerships Indemnity & Release Form (Appendix F)If NO – go to question 6.

6. Has the contractor been issued with a copy of the Centre House Rules & Contractor Induction Pack

7. Has the contractor signed the Contractor Acknowledgement Form

8. Has the Centre retained the original copy of the Contractor Induction Checklist and ContractorAcknowledgement Form

9. Has a Principal Contractor been nominated for the works?(Refer to Obligations of Principle Contractor – NSW / QLD & VIC found in Schedule I)

10. Copies of industry certified approved training records received and on file for the following (REDCARD):

General OH&S Induction Training (ie, basic principles on Health & Safety in the constructionindustry) Industry Specific OH&S Induction (ie, knowledge of Health & Safety issues relevant to a specificindustry sector) Site Specific OH&S Induction (ie, knowledge of Health & Safety issues relevant to a specificworkplace or site) Task Specific OH&S Induction (Safe Work Method Statement)

11. Will the works undertaken be in the vicinity of identified asbestos material? (Refer to the CentreAsbestos Materials Register – Appendix G). If YES – refer to Work Instruction P02WI03 AsbestosManagement – Working in the Vicinity of Asbestos Materials (Appendix H).If NO – go to question 12.

12. Contractor to provide an OH&S Risk Assessment

13. Are any of the potential hazards identified in the OH&S Risk Assessment Class 1 (high risk) or Class2 (medium risk)hazards as defined in the GREENSBOROUGH PLAZA TC P/L OH&S Risk Assessment & Safe WorkMethod Statement Guidelines?

14. If Yes to Item 13 – Contractor to provide a completed and signed copy of a Safe Work MethodStatement

15. Contractor to provide list of proposed subcontractors, all being subject to the approval ofGREENSBOROUGH PLAZA TC P/L:

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Trade Subcontractor Contact Name Contact PhoneFire

Mechanical

Electrical

Structural

Signage

Glazing

Flooring

Plumbing

NOTE: Specialist suppliers currently under contract to the Centre are:Trade Subcontractor Contact Name Contact PhoneFire Chubb Fire Eric Pugsley 03 9264 9824

0401 779 819

Mechanical TCM Solutions Darren Tremlett 03 8470 96000438 045 326

Electrical

Plumbing

Others:

16. Contractor’s access requirements confirmed.

17. Contractor rubbish removal requirements confirmed.

18. Contractor’s after hours contact provided and to be kept with Security.

19. Contractor to ensure all fire egress must be kept clear at all times.

20. Contractor to provide “Hot work” permits every time “hot works” are undertaken. (Appendix D).

21. Contractor to provide a completed “Fire Protection Impairment Form” and ensure issued to Insurer(where applicable). (Appendix E).

22. All the electrical tools to be tagged and tested.

23. Contractor to provide a signed copy of the Hoarding Approval Form (where applicable).

24. Security guard must be posted near the store during any after hour’s work.

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(Insert security details) to prepare quote and tenant/contractor to sign for costs. Security phone (insert number). If a contractor is found onsite without security, they will be removed from the premises.

25. Contractor to provide Engineer Certificates (where applicable).

26. Contractor to provide Security Deposit (eg, Bank cheque) of $1,500

27. Contractor agree to pay Hoarding Provision by Centre Management at agreed fee.

28. Contractor to arrange site inspection with Facilities Manager on completion of tenancy make good

prior to leaving site.

Note: Centre Management contact for shop fitters is either: Thomas Samuels 03 9433 1519 or Operations Administrator 03 9433 1514.

CONTRACTOR’S INDUCTED PERSONNEL

I have been issued with and inducted into the attached Centre House Rules & Contractor Induction Pack. Please ensure that all personnel working on site have filled in and signed the below form.

Company Name

Employee/s Name

General OH&S Induction

Position / Role

Signature

Date

Training – Accreditation

No.

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3.1 Entry to Loading Docks ………………………………………………………………..……………….... 11 3.2 Loading Time ……………………………………………………………………………..…………...… 11 3.3 Cleanliness ……………………………………………………………………………………………..… 11 3.4 Late Deliveries ………………………………………………………………...…………………………. 11

4.0 Mail Deliveries ............................................................................................................................................... 11 5.0 Staff and Contractor Car Parking........................................................................................................................... 12 6.0 Repairs and Maintenance ........................................................................................................................... 12 7.0 Fire Safety / Alarms ..................................................................................................................................... 12 7.1 General........................................................................................................................................................... 12 7.2 Hot Work Permit........................................................................................................................................... 12 7.3 Fire or Smoke Detected in the Area...................................................................................................... 12 7.4 Evacuation............................................................................................................................................................. 13 7.5 Emergency Numbers..................................................................................................................................... 13 8.0 Noise & Vibration – Quiet

E j t13

9.0 Environmental .............................................................................................................................................. 13 9.1 Waste Management..................................................................................................................................................... 14 9.2 Hazardous Substances....................................................................................................................................... 14 10.0 Safety ................................................................................................................................................... 15 10.1 General.......................................................................................................................................... 15 10.2 Employers Responsibilities........................................................................................................................................ 15 10.3 Employees Responsibilities............................................................................................................................................. 15 10.4 Incident Reporting................................................................................................................................................ 15 10.5 First Aid.................................................................................................................................................... 15 10.6 Alcohol & Drugs......................................................................................................................................... 16 10.7 Electrical Works........................................................................................................................................... 16 10.8 Portable Earth Leakage Units.................................................................................................................. 16 10.9 Electrical Isolation and Equipment......................................................................................................................... 16 10.10 Electrical Lead and Tool Tagging................................................................................................................... 16 10.11 Working at Heights........................................................................................................................................ 16 10.12 Confined Spaces............................................................................................................................................ 17 10.13 Protective Clothing and Equipment....................................................................................................................... 17 10.14 Personal Protective Equipment............................................................................................................................... 17 10.15 Barriers........................................................................................................................................................... 17 10.16 Civil Works.................................................................................................................................................... 18 10.17 Structure Cutting & Coring........................................................................................................................... 18 10.18 Isolations............................................................................................................................................................ 18 10.19 Guarding................................................................................................................................................................ 18 10.20 Fire Protection............................................................................................................................................................. 18 10.21 Explosives................................................................................................................................................................. 18 10.22 Petrol or Diesel Powered Equipment................................................................................................................... 19 10.23 Equipment Damage............................................................................................................................................ 19 10.24 Hoarding.............................................................................................................................................................. 19 10.25 Dust Protection......................................................................................................................................................... 19 11.0 Non-Smoking Environment....................................................................................................................................................... 19 12.0 Supervision................................................................................... ............................................................. 19 13.0 Handling and Storage............................................................................................................................................. 19 14.0 Insurance.................................................................................................................. ............................... 19 15.0 Certification of Works................................................................................................................................................... 20 16.0 Protection of Surfaces.......................................................................................................................................................... 20 17.0 Hoarding Provision Rate................................................................................................................................... 20 18.0 Contractor Acknowledgement....................................................................................................................................................................... 21

TABLE OF CONTENTS

1.0 Introduction ..................................................................................................................................................... 9 1.1 Work Standards......................................................................................... ............................ .. 9 1.2 Behavioural Standards ...................................................................................................................... 9 1.3 Centre Specific Details..................................................................................................................... …… 10

2.0 Security and After Hours Access ........................................................................................................... 10 2.1 Centre Security..................................................................................................................................................... 10 2.2 Sign In / Sign Out............................................................................................................................ 10 2.3 Building Service Keys .................................................................................................................... 11

3.0 Deliveries and Loading Docks ................................................................................................................. 11

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Centre House Rules Induction Pack 20/07/2015

19.0 APPENDICES............................................................................................................................. ..................... 22

APPENDIX A: Centre Plans......................................................................................................................................................................................... 23 A1 First Aid Kit Locations (To be provided by Centre Staff) A2 Evacuation Plan (To be provided by Centre Staff) A3 Staff Parking Location (To be provided by Centre Staff)

Appendix B: NSW OH&S Regulation 2001 ........................................................................................ ..................... 24

B1 Principal Contractor Appointment Guideline B2 Principal Contractor Appointment Letter B3 Principal Contractor Obligation Summary B4 Principal Contractor Information Pack

Appendix B: QLD Workplace Health & Safety Act 1995............................................................................................... ............. 25


Appendix B: VIC ............................................................................................................. .......................................... 26


Appendix B: WA…………………................................................................................................... ........................... 27


Appendix C: OH&S – Risk Assessment & Safe Work Method Statement Guideline......................................... 26

Appendix D: Sample - Hot Work Permit ............................................................................................................. .... 27

Appendix E: Sample – Impairment Notice.............................................................. ................................................................... 28

Appendix F: Sole Traders & Partnerships Indemnity & Release Form ............................................................ ... 29

Appendix G: Centre Asbestos Materials Register ................................................................................................. 30

Appendix H: Work Instruction P02WI03 Asbestos Management – Working in the Vicinity of Asbestos Materials 31

Appendix I: Confined Space Policy and Confined Space Entry Permit....................................................................................... .. 32

Appendix J: Roof Access Procedure and Appendix A-C ................................................................................... 33

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CENTRE HOUSE RULES

1.0 INTRODUCTION

This induction is designed to inform all tenants and contractors associated with Greensborough Plaza (hereafter referred to as “the Centre”) of the minimum obligations required of them whilst working in this Centre including the identification of site specific hazards and the application of house rules in relation to Health and Safety. The intention is to provide a safe workplace for all members of the public, employees, tenants and contractors.

Contractors must ensure all employees read this document and understand their obligations under the Occupational Health and Safety Act. Additional copies of this document are available from the Centre Management office. As a guide, the safety precautions and procedures shall include, but not be limited to, the following Centre House Rules as set out in this document.

Statutory rules and regulations are to be taken as a minimum guide only. Where Greensborough Plaza TC P/L requirements exceed these, GREENSBOROUGH PLAZA TC P/L’s requirements shall be met. Should you require clarification of any safety matters, please discuss with the Facilities Manager and/or Centre Management.

1.1 WORK STANDARDS

All work is to be carried out in a professional manner and only by appropriately licensed and approved tradespeople.

Contractors must ensure that all work undertaken, as well as the equipment and tools used on site, conform to relevant Australian Standards and legislative requirements. Contractors will be required to modify or remove any equipment that does not meet these requirements or the safety requirements of GREENSBOROUGH PLAZA TC P/L.

A security deposit (to the value agreed as noted in Item 24 of the Contractor Induction Checklist) must be lodged with Centre Management prior to commencement of work. The deposit will be returned once a final inspection by Centre Management has been undertaken and defects rectified.

The objectives of the Centre House Rules are to ensure that both Tenants and Contractors obtain maximum benefit and access from the shared services provided in the Centre and that tenants suffer minimum disruption to their leased spaces. The well-being and safety of all members of the public, employees, tenants and contractors to the Centre is of paramount importance.

1.2

BEHAVIOURAL STANDARDS

The following behaviours WILL NOT be tolerated in premises under the management of GREENSBOROUGH PLAZA TC P/L. Any such behaviour will result in removal from the centre:

Theft Vandalism

Fighting or provoking a fight Use of abusive words or actions against shoppers, retailers, retailers’ staff,

centre management or in the centre in general Refusal to act upon a safety instruction issued by GREENSBOROUGH PLAZA TC P/L or one of its

representatives Storage of materials in fire corridors or stairs, near fire exit doors

Failure to comply with the Centre’s safety requirements or instructions Use of loud radios which interfere with the Centre’s PA system or the comfort of the

Centre’s patrons Failure to use toilets provided & also the failure to keep them clean Cleaning of tools and equipment in public toilets

Disposing of chemicals in a manner contravening the Environmental Protection Act Isolation of any system without the prior written consent of GREENSBOROUGH

PLAZA TC P/L or its nominated representative

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Failure to apply to GREENSBOROUGH PLAZA TC P/L for a hot works permit prior to the use of welding or flame producing equipment

Use of shopping trolleys for any purposes associated with the construction works Use of pallet trolleys on terrazzo or tiled floors. Materials must be transported via means that

will not damage the centre in any way Removal of guard rails without approval Wearing of offensive/ripped or torn clothing Dust generation affecting common areas

Spillage of liquids or materials outside of work areas

1.3 CENTRE SPECIFIC DETAILS

Location: Greensborough Plaza

Address: 25 Main Street, Greensborough Vic 3088

Management: Greensborough Plaza TC P/L

Centre Manager: Stan Crinis

Operations Manager:

Harsha Jayaweera

Phone Number:

03 9435 4000

Facsimile Number:

03 9435 7881

Trading Hours:

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

9.00am 9.00am 9.00am 9.00am 9.00am 9.00am

10.00am

to 5.30pm to 5.30pm to 5.30pm to 9.00pm to 9.00pm to 5.00pm to 5.00pm

From time to time, these normal hours of trade are altered to suit demand (ie. Christmas, Public Holidays trading etc.) The above hours do not reflect those of some late trading retailers such as supermarkets and theatres.

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2.0 SECURITY AND AFTER HOURS ACCESS

2.1 Centre Security

Manned security services are provided for the Centre 7 days per week and are contactable on 0409 160 180. Please contact Security prior to commencement of ANY works to discuss the times you propose to carry out works in the Centre.

24 HOURS NOTICE REQUIRED

If you require access to the premises, or plan to carry out works outside of 1½ hours after the close of trade, you must arrange dedicated Security during this period. This service is at your expense and independent arrangements must be made between yourself & Greensborough Plaza TC P/L. Security will require identification before allowing access.

2.2 SIGN IN / SIGN OUT

All Contractors working on site either for Centre Management or Tenancies must sign in and out on a daily basis.

Prior to the commencement of works on site all contractors must sign in. During Trading Hours, sign in is at the Customer Service Desk located on Level 2 of the centre outside Target Home. After Hours please contact Security on 0409 160 180

By signing in, you are acknowledging that you understand the Centre House Rules and will abide by them at all times. If you are found working on site without having signed in, you will be made to cease work immediately and go to sign in. If you repeatedly commence works on site without signing in, you will be removed from site immediately and may be refused entry to site in the future.

When you have finished work for the day you must return to sign out and notify security of your departure. If you fail to do so, you may be refused entry to site in the future.2.3 Building Services Keys

Building services keys for plant rooms, building risers and areas other than tenanted space are issued, subject to approval from Centre Management from the Centre Management Office.

Any keys that are issued to contractors are the sole responsibility of that contractor, until such time as the keys have been returned to the Facility Manager’s office and the appropriate “Return of Keys” form has been signed indicating the return of such keys. If any keys are lost, misplaced or damaged in any way whatsoever by the responsible contractor, the full cost associated with the replacement of such keys and associated master keying requirements is to be borne by the contractor.

PLEASE NOTE: The Contractor is at all times responsible for the maintenance of security and safety in relation to the areas in which they have accessed.

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3.0 D E L I V E R I E S AND LOADING DOCKS

3.1 Entry to Loading Docks

All loading docks around the Centre are numbered and located for ease of access.

When ordering goods, the delivery firm should be advised to deliver through the doorway most conveniently located to the area or store.

Upon entry to the loading dock all vehicles must park in the designated bays. If the loading dock is full, drivers will be required to "circle the block" until space is available.

No private vehicles are to be parked in any goods delivery areas.

3.2 Loading Time

Under normal circumstances the maximum loading / unloading parking period is 30 minutes to avoid congestion. Therefore, if the drivers are going to be delayed within the Centre, please make sure their vehicles are not left in the dock areas.

Vehicles are parked in the area at the owner’s risk and under the conditions of entry as displayed.

3.3 Cleanliness

The loading dock area and common areas must be maintained in a clean condition. The cleaning up is the responsibility of the deliverer, tenant or contractor during and after the delivery of any material or equipment. If cleaning staff are required to clean up after the delivery of goods, the delivery company, contractor or the tenant will be charged.

3.4 Late Deliveries

No goods or rubbish are to be left in the loading dock or common areas without approval from the Centre Management. If goods or rubbish are left in these areas without approval they will be removed from the area at the delivery company’s, contractors or tenant's expense.

Centre Management will not accept, hold, or sign for goods on behalf of any tenant and contractor.

Under no circumstances are any goods or equipment to be stored or left in goods handling areas or passageways.

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4.0 M A I L DELIVERIES

You must make arrangements to get all mail delivered to your store.

Centre Management will not accept mail or deliveries on behalf of any tenant or contractor.

5.0 S T A F F AND CONTRACTOR CAR PARKING

For the ease of customer convenience staff and contractors are required to park at the extremities of the car park.

The allocation of staff parking may be changed from time to time, or even suspended altogether in certain circumstances for the benefit of our customers. Centre Management seeks your co-operation with the enforcement of any staff parking directions.

The Centre Management will from time to time, and especially at the busy periods such as Christmas, carry out programmed inspections of the car parking areas. If staff are parking in areas other than those nominated, action will be taken against those persons responsible. In extreme cases consideration may be given to a permanent ban on those persons. This shall only be carried out after written and verbal notification by Centre Management to the person concerned.

All vehicles parked at the Centre are at their own risk. The Centre accepts no responsibility for damage to the vehicle, its contents or the safeguarding of any vehicle whilst parked at the Centre.

6.0 REPAIRS AND MAINTENANCE

The maintenance and certification of the common areas throughout the Centre, including Air Conditioning and lighting, is the responsibility of Centre Management.

The tenant/contractor is responsible for all maintenance and certification associated with the tenancy. This includes lighting, shop front signage, roller shutters, fire appliances, fire exit signage and emergency lighting.

If a maintenance issue of an emergency nature does occur, please contact Centre Management for assistance or advice.

PLEASE NOTE: Tenants are required by the Fire Codes and the Australian Standards to carry out regular maintenance and certification to fire exit signage, emergency lighting and fire Appliances.

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7.0 FIRE SAFETY / ALARMS

7.1 General The following procedures for fire safety are very important and must be complied with.

Fire detectors and alarm circuits throughout the Centre complex are fully activated at all times. The de-activation of these systems will only be permitted whilst tests are in progress, repairs or additions are being carried out or whilst conditions that may cause false alarms are evident. For example, smoke detectors should be isolated whilst cutting, sawing, mist spraying. Isolation of any safety system must be organised through the Centre Management office.

Under no circumstances will any fire safety systems be left isolated overnight without the express consent of Centre Management unless the works are being undertaken at night and appropriate safety measures are in place.

7.2 Hot Work Permit

Prior to welding, grinding or cutting operations, which use or generate heat, flame or sparks, a "Hot Work Permit" must be obtained from the Centre Management office and completed. Refer to Appendix D for a sample version.

Contractors must comply with the "Hot Work Permit" form which requires the use of authority approved non-flammable shields and all necessary equipment in case of fire, including, fire extinguishers securely attached to each electric, Oxy-acetylene or Oxy-LPG welding plant brought into the Centre and the provision of an adequate supply of water. NOTE: The Centre installed Fire Extinguishers must not be used for the above purpose. A

fire watch must be maintained for 30 minutes after the hot work activities have ceased. A "Hot Work Permit" will not be issued when fire sprinklers are isolated or impaired, unless the works are being undertaken on the fire sprinkler system. Only Centre Management may authorise the isolation of fire safety systems. Under no circumstances are fire safety systems to be isolated until this authority is received.

7.3 Fire or Smoke detected in the area.

1. Alert people in the area (DO NOT SHOUT "FIRE"- this may cause panic) and notify your

Warden.

2. The Warden shall then inform the Chief Warden on (insert contact number) or via in-house radio system by broadcasting a “Code Red “ message.

3. If safe to do so and you have been trained in the use of portable firefighting extinguishers,

attempt to extinguish fire.

4. If the fire cannot be extinguished, Wardens may attempt to isolate the fire by closing doors.

5. Proceed to the nearest Fire Exit and take any visitors with you.

6. Follow instructions given by your Wardens for the safety of everyone.

7. Contractors are to follow Warden instructions

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7.4 Evacuation

1. Follow instructions given by the Floor Wardens and Area Wardens who will be identified by

safety hats or vests.

2. On the ALERT signal being sounded, .....beep.....beep., be aware that an evacuation of the Centre may be imminent.

3. Mobility impaired persons are to be assisted to the Fire Exit in care of the Warden.

4. On the EVACUATION signal being sounded,...whoop...whoop, or when told to do so

proceed to your Assembly Area outside the Centre

5. Remember in an evacuation or emergency situation, use the Fire exits. Do not use the lift.

7.5 Emergency Numbers:

Centre Management Office: 03 9435 4000 Security (24 Hours): 0409 160 180 Fire Brigade/Ambulance/Police: 000

8.0 NOISE & VIBRATION – QUIET ENJOYMENT

Contractors must not conduct any noisy work during trading hours.

All noisy works and works that generate vibrations (power saws, grinders, hammer drills, etc) are to be completed by 8.00 am and are not to re-commence before the end of trade.

Centre Management reserves the right to stop work in cases of excessive noise or where they believe the safety or “quiet enjoyment” of the general public, tenants or staff is compromised.

Drilling and other disruptive noise-generating activities that affect the tenants and our customers cannot be carried out between the following hours:

Monday: 8.00 am to 6.00 pm Tuesday: 8.00 am to 6.00 pm Wednesday: 8.00 am to 6.00 pm Thursday: 8.00 am to 9.00 pm Friday: 8.00 am to 9.00 pm Saturday: 8.00 am to 6.00 pm Sunday: 9.30 am to 5.30 pm

Please note that some Major Retailers trade extended hours outside those of the Centre hours and therefore allowance must also be made for them. All hours of work must be agreed to with the Centre Management prior to commencement of works.

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9.0 E N V I R O N M E N T A L

Environmental considerations have become increasingly central to the way we approach our business. So too, contractors and tenants should also be aware of their environmental responsibilities.

The reduction of energy and water consumption, along with the emission of carbon dioxide (a major greenhouse gas) are important issues which need to be addressed by both ourselves, contractors and tenants. GREENSBOROUGH PLAZA TC P/L is continually investigating safer, non-toxic methods of water treatment control along with the proper control of emissions and disposal of wastes, noxious or otherwise.

It is important to remember that these environmental objectives and priorities apply to all Greensborough Plaza patrons including tenants, customers, contractors, and visitors.

9.1 Waste Management

It is the contractor and tenant’s responsibility to dispose of the rubbish into the relevant compactor. Any rubbish left outside the compactor shall be removed at the individual contractor and/or tenant’s expense.

All waste must be separated prior to disposal.

Contractors shall maintain on the site, during the progress of their works, a suitable heavy duty industrial vacuum cleaner and shall thoroughly clean daily all work areas.

All rubbish must be removed daily from the site as it accumulates. Failure to remove rubbish will result in a fee being charged for this service by Centre Management. Those people who continually fail to remove rubbish will be permanently banned from the Centre.

Protection of the environment must be considered at all times. All contractors must comply with relevant legislation requirements in relation to waste disposal. Slurries, paints, etc must not be allowed to enter the drainage system. Therefore, washing paint and grease from hands is not permitted in the Centre’s bathroom facilities.

Any hazardous materials (eg asbestos, chemicals etc), must be disposed of in accordance with governing regulations.

NOTE: Building and fitout rubbish, waste and material must not be deposited in the compactor. The Contractor must remove all such rubbish from the site. By following these guidelines, waste removal costs will be minimised and we will all benefit from cost savings.

9.2 HAZARDOUS SUBSTANCES

GREENSBOROUGH PLAZA TC P/L takes an environmentally sensitive approach to hazardous substances, therefore tenants and contractors are expected to seek out and recommend suitable alternatives to the use of hazardous substances if possible.

All hazardous materials or substances brought for use at the centre must have a current

Material Safety Data Sheet and must be notified to Centre Management prior to use on site. (This is in addition to obligations to maintain a hazardous substance register as required by legislation).

Prior to hazardous substances being brought on site, information as to the method of application, protection and prevention of danger to persons, property and the environment must be provided to the Centre Management. Failure to comply with this requirement will mean exclusion of the product from site.

No hazardous substances are to be put into any drainage system.

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Use of adhesives and any products with acid or offensive odours is prohibited during normal trading hours.

Where required the Contractor must supply powered ventilation to dissipate odours or vapours caused by the work.

The disposal of chemicals, grease and other toxic substances must be done in an approved manner and under no circumstances are to enter the Centre’s drainage systems.

The Trade Waste Authority imposes strict penalties on persons or companies who pollute the environment. For more information, please contact Centre Management.

GREENSBOROUGH PLAZA TC P/L actively supports the use of safe products and therefore requires that all chemicals and substances used on its properties are as Environmentally safe as possible.

10.0 SAFETY

10.1 General

The Greensborough Plaza TC P/L Corporation Environment, Health & Safety Policy (EH&S) Statement is included earlier in this document.

We are committed to providing a safe environment for members of the public, employees, tenants and contractors.

Under the occupational health and safety legislation (such as the Occupational Health & Safety Act 2000 (NSW), Workplace Health and Safety Act 1995 (QLD), the Occupational Health and Safety Act 2004 (VIC) and the detailed provisions in the regulations associated with each of these pieces of legislation), an obligation exists for employers and employees to ensure that a safe working environment is provided and maintained for all.

The information outlined below is for general reference only. For more detailed information on the building's OH&S requirements, please refer to the Centre Management office.

10.2 Employers Responsibilities

An employer has the responsibility to:

(i) provide or maintain plant and systems of work that are safe and without risks to health;

(ii) make arrangements for ensuring safety and absence of risk to health in connection with

the use, handling, storage or transport of plant and substances;

(iii) provide such information, instruction, training and supervision as may be necessary to ensure the health and safety at work of their employees;

(iv) provide or maintain a working environment for their employees that is safe and without

risks to health and adequate with regard to facilities for their welfare at work.

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10.3 Employees Responsibilities

While at work, employees have the responsibility to:

(i) take reasonable care for the health and safety of persons who are at their place of work and who may be affected by their actions or omissions;

(ii) co-operate with regard to any requirement imposed in the interests of health, safety and

welfare on their employer or any person by or under this act, or the associated occupational health and safety legislation;

(iii) avoid intentional or reckless interference, with or misuse of anything provided in the

interests of health, safety and welfare in pursuance of this act or the associated occupational health and safety legislation.

(iv) Contractors are encouraged to participate in keeping the centre a safe and healthy

environment for all of us. Your comment and observations are welcome, we want you to report any thing you may see or consider unsafe or unhealthy. Your Centre Management contact details are included in Section 1.3 of this document.

10.4 Incident Reporting

All accidents &/or injuries, major or minor, are to be reported to Centre Management or Security after hours. GREENSBOROUGH PLAZA TC P/L requires an Incident Report to be completed on all incidents, near misses and first aid treatments. The tenant, contractor and their employees are required to co-operate with GREENSBOROUGH PLAZA TC P/L in any subsequent investigation or inquiry into the accident/ incident.

10.5 First Aid

All Contractors on site must carry a suitable first aid kit at all times located on the work site or tenancy and shall familiarise themselves with the Centre’s First Aid facilities. All Contractors shall provide First Aid training to personnel to be engaged at the Centre to comply with the EH&S requirements.

The Contractor must supply adequate First Aid facilities for their work, but as a minimum a first aid kit must be on-site with the Contractor.

10.6 Alcohol & Drugs

The consumption of alcoholic beverages on the premises is banned.

Alcohol and drugs of abuse are not to be brought onto or consumed on-site. Persons affected by drugs or alcohol are not permitted on site. Persons suspected of providing either drugs or alcohol within the Centre will be removed from site.

10.7

Electrical Works

No work is permitted on “live” electrical installations except for the purpose of commissioning or testing and then only after a written Safe Work Method Statement has been completed by the licenced electrician who will carry out the work.

Ladders used in electrical works should be fully insulated.

10.8

Portable Earth Leakage Units

All portable electrical devices must be protected by an Earth Leakage Unit (RCD). The earth leakage unit will be an approved device or can form part of the electrical device appliance used in accordance with the manufacturer’s recommendations.

10.9 Electrical Isolation and Equipment

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Isolation of electrical supply on the Centre’s Switchboards is only to be carried out by a qualified/authorised person after approval from Centre Management has been obtained.

Works to the tenant distribution boards are also to be carried out by a qualified/authorised person.

Main switches, circuit breakers or fuses must be tagged, with an approved tag stating reasons for isolation and signed by the authorised person

All equipment must be fully tested prior to the tag being removed and the circuit energised. Only the person who tagged the equipment may authorise the removal of the tag and energising of the system.

10.10 Electrical Lead and Tool Tagging

All electrical leads and tools used on site are to be tested and tagged every month by a licensed electrician. It is the responsibility of the person using the electrical lead or equipment to ensure it has a current safety tag.

All electrical equipment must be tested before being brought onto site and must comply with the relevant Australian Standards. Safe work practices will include:

Compliance and Tagging procedures; All wiring to conform to AS 3000;

All electrical appliances plugged or direct-wired are connected to an approved earth leakage device.

Electrical leads must not be over-extended and must be switched off at the point of supply and removed when not in use.

Leads must be supported clear of floors by use of stands or other suitable means at least two metres above floor level or run through protective covers which in turn do not create a hazard especially where cable leads run across public mall space and between tenancy areas.

10.11 Working at Heights

Before commencing any work, where a fall of more than 2 metres could result ensure that: a) a risk assessment and safe work method statement has been completed; b) the agreed risk controls are in place and safe work procedures have been established; c) all employees have received adequate training and instruction in the use of the agreed

risk controls and safe work procedures.

Scaffolding Any work to be carried out at heights that require the use of scaffolding must comply with the

relevant Work Safe Regulations.

Ladders Ladders must be in good order and structurally sound Ladders must be industrial grade and to approved standards.

We expect that all contractors will conduct safe use of Ladder training for all their employees prior to coming to site.

Ladders are not to be placed against any window or electrical equipment, cupboards etc. When using ladders in public areas, appropriate barriers and warning signs must be used

on all sides of the ladder. No ladders are to be left standing if unattended in public areas of the Centre.

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Access to Rooftop Walkways

Access to the rooftop walkways can be gained via the ladderwells and stairwells. For further details please contact Operations Manager on (insert number).

Please note when using ladders three limbs must be in contact with the ladder at all times. No ladders are to be left standing if unattended.

When tools or equipment need to be carried to the rooftop, it must be done using the stairwells only. If the load is awkward or heavy, an alternative means must be adopted.

All contractors must ensure that safe manual handling procedures are in place and comply with the Australian Standard for Manual Handling.

All contractors must ensure that their staff are familiar with all hazardous areas on the roof area.

Hazardous areas are generally identified by yellow linemarking and signage - communicating a no go zone, however extreme caution is always warranted.

10.12 Confined Spaces

All works involving confined spaces must be conducted in accordance with relevant

legislation and Australian Standard 2865, all personnel must have appropriate confined space training.

No confined space work is to be conducted on-site without a written, full risk management plan including Safe Work Method Statements and written approval for the work by the Centre Management. Refer to Appendix C for the OH&S – Risk Assessment and Safe Work Method Statement Guideline.

10.13 Protective Clothing and Equipment

It is the responsibility of the Supervisor or Manager of the tenant or contractor to ensure that their personnel have suitable protective clothing and equipment to carry out their tasks safely.

10.14 Personal Protective Equipment

Personal Protective Equipment (PPE) must be worn at all times for a task, plant or equipment where a formal risk analysis has identified a hazard or risk that requires PPE.

The use of PPE is considered the last line of defence in the hazard control hierarchy.

PPE does not remove or control the hazard, it just limits the workers exposure - the hazard still exists. If the hazard can be completely removed from the workplace by a different method of work, this is the preferred option.

Eg. Contractors must wear approved eye protection whilst performing any operation that may cause eye injury.

10.15 BARRIERS

Barriers must meet the following requirements:

prevent incursion of pedestrian traffic and trolleys; prevent children from getting near dangerous equipment and services; be clearly marked and seen; must not create a slip/trip hazard; must be 900mm minimum in height; and

must be able to take trolley strikes without collapsing.

Construction work barriers must meet the following requirements: be no less than 1.8m high; totally child-proof; not present a danger to public; and

be of high quality and not degrade the Centre.

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Temporary work barriers must meet the following requirements:

be able to deter both pedestrian and trolley traffic; and not present a danger to the public and only to be used to designate a temporary work area

ie, cleaning and painting etc.

10.16 Civil Works

Physical barriers are to be erected to completely isolate the public from any Civil works on site.

All operators of equipment and assistants must hold current certificates of competency where required.

Clear and standard signals must be used at all times in accordance with rigging codes and standards.

Personnel must have the appropriate tickets or approvals for the work they are doing, eg; riggers, scaffolders, forklifts etc.

All hoists and scaffolding are to be to the standards laid down by legislation and approved in writing where required.

No penetration or hole is to be left without suitable barricades and signs in place. Trenches and excavations must be adequately shored and/or strutted before personnel

are allowed access. Safe access and egress shall be provided in all excavations.

10.17 Structure Cutting & Coring

The Contractor shall co-ordinate with Centre Management before carrying out any structural cutting/ coring/ drilling/chasing of walls and slabs for conduits/pipeworks etc.

Approval is required from Centre Management prior to any coring of slabs. Prior to the commencement of any drilling, digging or cutting activities on site the Contractor

must establish if any services or structural impairment will be affected by the activity. The contractor shall not chase blockwalls where conduits can be slotted in from the top

and turned out at the base. Centre management will hold the Contractor liable for any repairs or damage caused by

their works.

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10.18 ISOLATIONS

All isolations must be approved by the Facilities Manager or Centre Management.

Should a contractor need to isolate any system (security, water, power, fire etc), then the Facilities Manager or Centre Management must be notified of their intention to interrupt asystem, in writing before commencing.

10.19 GUARDING

Guarding covering such items as rotating couplings, grinding wheels and general movingmachinery (i.e. compactors) must not be left off without the correct isolation being in place.

No machinery, hand tools or any other type of equipment are to be operated without effectivesafety guards.

10.20 FIRE PROTECTION

All contractors should provide adequate fire protection as necessary. In particular a suitable fireextinguisher should be kept on site in the immediate area of the work being carried out.

10.21 EXPLOSIVES

Explosives must not be used on site under any circumstances. This includes any explosivepower tools.

10.22 PETROL OR DIESEL POWERED EQUIPMENT

If any petrol or diesel powered equipment is to be used on site, the Facilities Manager must benotified prior to use. Fuel must be stored only in approved safety containers.

10.23 EQUIPMENT DAMAGE

Any equipment damage (eg air conditioning ducts, fire systems, electrical) must be reported to the Facilities Manager immediately.

10.24 HOARDING

All hoarding requirements for shop works (eg.vacating or incoming tenancy), shop front repairs or upgrades that require the closure of the tenancy during a trading day must be installed by Centre Management and paid by the Tenant and/or Contractor.

Please find a copy of the specifications attached to this document (see Section 17.0)

10.25 Dust Protection

The contractor must conduct regular housekeeping and cleaning to ensure the presenceof dusts and rubbish is kept to a minimum. A suitable floor mat must be placed just inside the hoarding and plastic/calico sheeting must beset-up prior to the commencement of any fitout works, to prevent dust entering the centre. All efforts possible must be used to minimise the occurrence of dust.The contractor must place all rubbish generated by their work is removed from site.Where reasonably practicable, ceiling to floor encapsulation of the tenancy should beused during fitout and dusty works.

11.0 NON-SMOKING ENVIRONMENT

Smoking is prohibited in the centre.

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12.0 SUPERVISION

All work carried out by contractors must be supervised, for its duration, by a competent, full-time foreman or supervisor who shall be fully experienced in all aspects of the works. The foreman is to be the tradeperson's representative on the site and must be empowered to take all necessary actions as requested by Centre Management in relation to safety, quality, performance and labour control, as well as the day to day organisation and planning of the works.

13.0 HANDLING & STORAGE

Tenant's, contractors and tradespeople are responsible for the security, handling and storage of all of their materials on site. All materials, rubbish etc. must be contained within the tenancy or site area. No material or rubbish is to be stored or placed outside the lease line or in the common areas.

Contractors must not transport or move materials through public areas during the centres trading hours, which are detailed in Section 1.3 above.

Contractors must keep the public areas clean, to Centre Management standards, at all times and must clean up any dust or mess created by their work.

14.0 INSURANCE

Prior to the commencement of works, all contractors and tradespeople (including those employed by tenants) must provide certificates of currency for the following insurances:

(i) Public Liability: $20 million (minimum, per incident). (ii) Workers Compensation: Statutory. (iii) Contractors All Risk: To total value of works (where required). (iv) Professional Indemnity Insurance of $5 million (where required). (v) Personal Accident, illness and income protection insurance (Sole Traders and Partnerships Only).

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15.0 CERTIFICATION OF WORKS

Certificates of compliance must be provided upon the completion of any fitout works for the following areas: glazing, roller grilles, ceilings, shopfronts, petition walls, prefabricated structures, plumbing, electrical, fire & mechanical services.

Compliance must identify the installation component as well as the materials. Statutory rules and regulations are to be taken as a minimum guide only. Where GREENSBOROUGH PLAZA TC P/L’s requirements exceed these, GREENSBOROUGH PLAZA TC P/L’s requirements shall be met.

16.0 PROTECTION OF SURFACES

Contractors are responsible for protecting all surfaces and finished work from damage during the course of their works. Any damage to surfaces resulting from the contractor’s work will be rectified at their cost.

When carrying out dusty works the hours of work as in Section 8.0 Noise & Vibration – Quiet Enjoyment, shall apply. All furniture and equipment in the common areas and other tenanted space shall be protected. The contractor shall be responsible for the cost of additional cleaning required. This should be organised through the Centre Management office.

17.0 HOARDING PROVISION RATE

All hoarding requirements are to be coordinated with and installed by Centre Management.

Centre Management requires at least two (2) days notice for hoarding erection and two (2) days notice for hoarding removal all subject to Centre Management approval process.

The hoarding charge rate at this centre is negotiated with the Hoarding Contractor or Centre Management.

Hoardings are to be erected for all vacating tenancies prior to the commencement of the strip out work.

For tenancies that have a rear access door, no door is required in the hoarding unless due to the size of the equipment to be removed, a front door is then required.

Doors in hoardings are to be sliding or swing in toward the shop front.

The door must be secure and lockable from the mall side of the hoarding and must remain locked during centre trading hours.

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18.0 CONTRACTOR ACKNOWLEDGEMENT FORM

I…………………………………………………………………………………acknowledge that prior to starting any work on-site I will read and abide by all of the above guidelines and the attached appendices. I have watched the Greensborough Plaza TC P/L induction video, been issued with a copy of the Centre House Rules and Contractor Induction Pack and I understand my obligations. I undertake to adequately instil the safe work requirements and supervise these guidelines and rules with all of the people under my control.

Contractor/Tenant Representative:

GREENSBOROUGH PLAZA TC P/L Representative:

Name

Company

Position

Signature

Date

Name

Company

Position

Signature

Date

Centre House Rules Contractor Induction Pack · 2016-04-12 · Page 3 of 36 Centre House Rules...

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