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Tel:

0135

9 24

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VIC

TOR

IAN

THE

Tea H

ouse

customer loyalty

Spend and SaveMembership Card

01359 241000 | www.pottersyard.co.uk

£5 OFF Microchipping*

Microchipping is the best way of ensuring that

if your pet is lost, it can be safely and quickly

reunited with you. It’s a quick and simple

procedure that benefits your pet for all its life.

O�er limited to one pet per voucher.

For use before 31st May 2012

(Dog, cat, rabbit or tortoise only.)

*Please see overleaf for terms and conditions.

10% DISCOUNT OFF Selected

Dental Products*

Products included in the o�er are:

- Toothpaste Kit for Dogs

- Toothpaste Kit for Cats

- Logic-Oral Hygiene Gel

Valid until 31st May 2012

*Please see overleaf for terms and conditions

As a member of the Roebuck

Loyalty Card Scheme, you have

received two vouchers entitling

you to a discount on selected

services, with our thanks.

Please also �nd your money

voucher, earned from the points

you have accumulated on your

account over the past month.

Spend and SaveMembership Card

Tel: 01359 241000 | www.tvth.co.uk

VICTORIANTHE

Tea House

The benefits for your practice

Retain clientsCustomer loyalty schemes are an effective way to improve client retention levels by rewarding repeat business. Clients soon become bonded to your practice as they feel their business is appreciated and custom valued.

Attract new clientsBy offering a loyalty scheme, new clients may choose your practice over competitors as they feel they will be rewarded for future purchases.

Target lapsed clientsA loyalty scheme provides your practice with the perfect opportunity to communicate with your clients. An introductory offer for returning customers, newsletter or discount vouchers is a great way to refresh relationships with lapsed clients.

Increase practice efficiency and profitabilityMembership schemes identify and highlight your best customers. Analysing the data generated from your loyalty scheme allows you to improve product ranges and stock selection by fulfilling what your best customers want.

Reward customers for behaviour that benefits your business...we’ve got the tools

If you would like to discuss how Central Veterinary Services can help your practice to set up a loyalty scheme, contact us today!

01359 245310 | enquiries@centralvet.com | www.centralvet.com

Reward your clients!

Practices who invest time and money in looking after their existing client base succeed in inspiring loyalty and improving sales.

While great customer service is the best way to generate loyalty, unfortunately, in today’s competitive marketplace, it does not always stop your clients from taking their business elsewhere - perhaps to a competitor who offers something extra.

Increase customer retention and gain competitive advantage by rewarding customers for their business with a membership scheme. In turn, loyal clients become your best advocates and increase the profitability of your practice.

At Central Veterinary Services, we can initiate, design, produce, promote and administer the entire customer loyalty scheme for you, as well as providing best practice advice and data analysis.

We offer your clients tangible rewards – points, vouchers, discounts, prizes, extra goods – and we provide your business with an attractive, well-publicised membership scheme inspiring a loyal clientele and increased profits.

customer loyalty.

Central Veterinary ServicesElmtree Business ParkElmswellBury St EdmundsSuffolkIP30 9HR

T: 01359 245310E: enquiries@centralvet.comwww.centralvet.com